I was over 250 miles away from home when I broke down outside of Brownfield. I was having what appeared to be electrical sensor issues initially with my 5th gen 4runner, which I assumed was stuck in Limp Mode. Called Randy and he immediately sent two mechanics out to help me on the side of the road. When we could not diagnose the problem road-side, Randys mechanics towed me into town to let the master take a look for himself. With-in 15 minutes of inspecting the vehicle, Randy used his wizard mechanic skills to diagnose the issue of floating debris in the fuel tank, which was not expected by myself or the other two mechanics. Only when the fuel level was below 1/4 tank would the issue manifest. Upon this diagnosis, Randy offered to drop the tank at his shop and remove the debris himself but also indicated that I should be able to make it home to my normal mechanic for him to fix it himself if I would like to continue home.It is apparent that Randy has a level of knowledge only acquired through years and years of experience not found in the typical dealership service departments. Top notch professionals at Randy Barbee Automotive. I would recommend Randy and his team to anybody.
Had work done by them two separate times now and both times have been awesome. Honest prices for great work, and theyre fast too.
Randy and his Team are incredible! I had a leak in my condenser for my AC system on my 2015 Chevy. Common issue with these trucks I learned. Randy and the guys have seen this all to many times. He was able to walk right out and immediately show me the problem. He was able to give me a fair estimate and had the parts the next day. Truck was fixed the next morningand he even came to the hotel to pick us up. He clearly explained the warranty and gave me paperwork on it. If you are looking for an Honest and reasonable shop that does quality work, then give Randy and Team a chance!
I was passing thru Brownfield, after a Lubbock dr appt. My car had broken down at 4:30pm. Randy and his guys were so amazing, even staying late to get me back on the road and home to my son. He took an extremely stressful situation and so easily fixed the problem. I’m very grateful to have met him. He was fair, honest, and actually took the time to explain what was going on. So happy to be home!
Very pleased with Randys work. We had a serpentine belt brake on our motorhome and were stranded. After calling around for 2+ hours finally found Randy, he had us in and out in one hour. He was thorough about checking to make sure the belt had just broken from wear and not by another major problem. Great work and great price. Highly highly recommend !!
I called Randy because I live out of town and I needed someone to look at my Aunts car air conditioner. I explained to him that she takes my mother to her doctors appointments and that her air conditioning wasnt working. Randy said bring it in and he would try and work it in. Not only did he work it in, but he got it fixed faster than expected and also cheaper than I expected. It is great to know that customer service like this has not gone away! I did this all over the phone! Thank you to all that made this possible and it makes me feel proud to be from a small West Texas town that still believes in good business practices to include integrity. Thank you again!!Regards,Robert Riojas
Middle of our 8 hour trip, our car’s AC started failing and the check engine light turned on. Even though Randy had a full garage, a busy and hot day, he still took the time to help us out first so we can be back on the road as soon as possible. It was a very pleasant experience.
Great Service! Nice Guys that do quality work! Just went back for a different issue and Randy saved me over $100 based off of the quote I recently got! I was in and out in less than 20 min!!
Randy was a super nice guy! He fixed my truck fast and didn’t charge an arm and a leg. He was an honest and down to earth guy. One of the best shops I’ve ever been to!
We are traveling across America and as we entered Texas the headlights on our car began to fail. We found Randy, an amazing mechanic who worked hours to figure the issue, ordered a new computer and installed it at an amazingly awesome price!! Great shop!! Awesome owner!!! Thank you Randy, you saved our trip!!!
Driving through town, my dads truck started acting up. Took it to the repair shop and they got it in the next day and fixed it and we were on our way. Great price, not to expensive. Very friendly. My dad Junior was very satisfied.
We were driving through town and had unexpected car trouble. Randy stayed open for us on a Friday afternoon. Came in took care of us, charged more than a fair price. So much so that my husband tipped him extra!!! Great experience. You wont regret coming to see him!
Terrible experience. I highly recommend staying swaying from this mechanic! The great thing is there is a lot of options for mechanics and everyone is better than Randy. Go somewhere else.
Amazing service and very helpful. Our car was having some trouble on the way from Lubbock to Hobbs, and we stopped in an auto zone there in brownfield. While no one wanted to come check the car, Randy personally came to auto zone to help. Super grateful!!Highly recommended.
So thankful for these gentlemen. We we traveling long distance when one of our wheel bearings went out right as all the shops were closing. We called them and they stayed open until we were able to get to them. They got us fixed up and back on the road. Thank you!
Randy was our saving grace when we were all but stranded in the middle of essentially Nowhere, Texas. My boyfriend and I had been traveling cross-country when our van broke down. Much to our dismay, the damage was irreversible, and we were stuck with very few options to go on. A true angel, he went above and beyond to help us find a buyer for what remained of our van, took us to the nearest city (Lubbock) to ship our items home, and then dropped us off at the hotel we were staying at until we could catch a flight the next morning. I can honestly say that if you’re looking for a solid mechanic who is kindhearted and will go the extra mile, choose Randy. Being from Boston, I was incredibly hesitant to stop anywhere in the middle of nowhere, but when left without a choice, I was happy that Randy ended up being the card we were dealt.
Randy and his crew were super kind and overall amazing! My car was having problems while I was on a cross-country road trip. The issue emerged because I drove from a humid climate to a dry one and it tripped a sensor. Rather than charging me for a random part that didnt need fixing, Randy knew what had happened and gave me wonderful advice (I havent had an issue with the car since and its been two months!). I couldnt recommend Randy and his team enough!
Fantastic service. I cant thank them enough. They went above and beyond what any other shop would have done.
Great Auto Repair facility! Randy is upfront and honest with all the repairs needed. He uses quality OEM parts and is VERY fair with all his prices and services.
Good customer service, and nice people I rate this shop 5 stars because you can tell they love their job and enjoy what they do. Will come back for more services.
Worst mechanic ever! Only out for the quick buck. If you want to get ripped off and have your car broke more than it was before then this is your place. I would run the other way!!!!
We can not say enough good things about this shop. We are travelling from san Antonio to Idaho falls and our truck started acting up... (We are travelling with 2 kids, a mother in law, a dog, a moving truck, a camper, and our 2 pickups.) They could have easily taken advantage of our situation. Instead, they stepped up and went ABOVE and BEYOND to help us in every way. 3 mechanics and nearly 3 hours later, we walked out overwhelmingly grateful to these people. Dont go anywhere else if you need help with your vehicle. And to the shop, if you ever decide to expand, please please come on up to our neck of the woods. Cheers.
Excellent service, way above and beyond what they had to do, as they stayed 3 hours late to get us back on the road to Idaho. Well versed, very fair pricing.
Recommended to me via my aunt. My starter went out a couple days before a trip. They prioritized my vehicle and it was done that day.
We were traveiling through town and had some major mechanical issues. The local parts store recommended Randy, and we couldnt be happier. He dropped everything and got us back on the road. If I could rate his shop 6 stars, I would. Hes that good.
We were traveling from New Mexico back home to Houston when our van started to overheat. The scariest part of traveling by car is breaking down in the middle of no where or in a place where you dont know anyone. Randy assured us by phone that he could take care of our problem and get us back on the road. When we arrived we were pleased to find a professional repair shop, a very clean office and waiting area, and he had us back on the road literally within a matter of minutes. The best surprise was no surprise at all, his labor rate was extremely reasonable. My only dissapointment is not having a shop like this in Houston to call on for my repairs at home. My sincerest thanks and gratitude to Randy Barbee and his fine mechanics. I would not hesitate to recommend him to family, friends, or anyone in need of repairs for their vehicle.
Randy is an awesome mechanic. He’s helped me with my cars for over 20 yrs. Wish he was back here in Okc.
The service was amazing! We where in a emergency situation, and they stopped working and gave all their attention to our problem. They were professional, and polite, also solved our problem in a short amount of time. Excellent service!!
Great customer service. Fair prices and quick service. Owner is very knowledgeable and professional.
Absolutely great service friendly and very affordable will take my buisness to him any time i need a car guy
Great service! Helped me out when no one else could.