My wife and I were on our way to Ruidoso from Lubbock when my FX4 started having a problem with acceleration. We had made it to Tatum New Mexico, but decided to turn around and cancel the trip. We made it back to Brownfield and decided to stop at Stanley and see if we could even get in to have a diagnostic run on the truck. An awesome young man named David in service not only got us in, but he and the mechanic that looked at the truck had us back on the road in about an hour and we didnt have to cancel.....Thank you David the world need a lot more people like you and the mechanic that got us taken care of. Amazing service!!!!!
The first time I got a car from this dealership was the best experience. I suggest you refer to Mike Call. He was so helpful, understanding and willing to work with. The finance manager was very playful with my kids and understanding. I am truly thankful for all the hard work that Mike gone through to help my family with a better car that we did not expect to get. Thank You again
My mother in law,brother-in-law and myself have purchased from Mike Call, he is a FANTASTIC guy. We have purchased two new vehicles this year from him with no regrets. He will be upfront and honest with you. He is our go to guy for all our vehicle needs!
Kip, my salesman, took care of business and got our deal done. Great customer service!
Good place to shop for a new vehicle.
I’ve purchased several cars from this location and have had a great experience every time! Salesman are very knowledgeable about their cars and very helpful every step of the way! Would definitely recommend to anyone!
Not impressed, rude salespeople and dont want to help because they sat there with their phones in their hands!!! Will not go there again
My brother has taken care of me for years and of course, has always made it so easy. This last purchase has been my all time favorite! This time, I was being super picky and he was patient with me until he found me exactly what I wanted and made it happen! I know he’s my brother, but I’ve referred several people to him and they’ve had nothing but the best things to say about him as well! Definitely do yourself a favor and go see him! I’ll drive you there in my fabulous new ride!!
When I say this is the best experience I’ve ever had buying a car, hands down the absolute best. I’ve never experienced a car sales man like Ruben Madrigal. If your in the market for a vehicle he’s the one. I was concerned about some things going into the process. He assured me I wouldn’t be disappointed. Started the process about 9am and I was picking up my brand new 2020 at 1pm. Did I mention, zero money down. He showed up and showed out. Ruben, again thank you. As long as your in the car business I’ll never go any where else.
Fantastic place to buy a car. i bought a new Charger and Ryan Reinhart and Brian Rios are the ones i want to sell me a car for the rest of my life
We had a great experience with Ruben Madrigal.We were looking for a first car for my teenage son and right away he helped us find the perfect car!We will definitely be going back when we are ready to purchase again! Thank you again!
Amazing Sales guy names Ruben Madrigal He Got me amazing deal on my car! I Have no I idea why this man isn’t running this dealership yet? Great man should get a raise or promoted soon takes extra care of his customers and is a very patient man.
Very awesome people to deal with. If you need a by a vehicle from here ask for Trevor Lee
A couple of weeks ago, a friend of mine bought a car that I fell in love with. I, jokingly, said that had I seen that car first, I would have jumped all over making the trade. Just to cover my basis, I contacted the salesman, Ruben Madrigal, and mentioned to him that I was in no hurry to trade cars, but if something like my friends new car came along, to give me a call. Last Friday, Ruben called me and said he had just received another car that was identical to the one I fell in love with. Ruben arranged for me to see the car and take it for a drive and before I knew it, I was driving home in a new car. As this particular day was my dads birthday, I was short on time, due to dinner plans. Ruben, the finance manager and the GM, Fred, made every effort to make the process prompt and painless!!! Thank you for that, gentlemen!!!If youre in the market and/or have something specific in mind for your next new car, contact Ruben Madrigal. He will do his very best to get you in what you want and what you need!#ShopLocal
Amazing dealership & staff. Ruben Madrigal made my purchase easy. He even follows up after you purchase your vehicle to make sure everything is going great! 10/10 recommend!!!👍🏻
I have worked with Ruben Madrigal for years and have purchased several vehicles from him. Hes always listened to what I want and I have been satisfied every time Ive purchased from him. His customer service skills are outstanding. I will always go to him for my vehicle needs.
It was the best buying experience, the process was customer focused, engaged and transparent, my sales person Ruben Madrigal made the whole experience easy, his knowledge of the vehicles and options where easy for me to decide on the vehicle that worked for me, I highly recommend to go see him at Stanley Chrysler in Brownfield TX. We love our new 2020 Ram Rebel
My car buying experience was great and pain free thanks to Ruben. He made the process easy and seamless. Will def be back when it’s time for a new ride.
My experience at stanley was GREAT! i called, and talked to Ruben, and i told him exactly what i was wanting to get in. & he did just that! i would definitely recommend him if you’re trying to get into a new vehicle. he did everything he could to make sure i left the car lot, with the car i wanted. even after i’ve had the car, he still stays in contact and is always there if you have any questions. 10/10 recommend Ruben 🤩🤩🤩
The GM at the time was a really cool guy. He definitely was motivated I’m not sure if he is still here but at the time it was Doug. The Finance guy was also very cool. I usually hate the financial advisors but this guy was so polite and professional. I didn’t even buy from them due to the fact that I didn’t need a Gladiator although I did want one, but they made me sure that if and when I do decide to buy another vehicle it will be here. No games no gimmicks. They gave me the best deal I’ve ever been offered with no arm twisting. When Jeep decides to do a 392 Hemi in their gladiators I will be back to buy in that desert tan. (Gobi)
One of the best car buying experiences I have ever had!! Lee was quick on getting my approval and into a new truck in less than two hours. My Salesman, Chris, took his time and explained to me all cost, fees and all rebates associated with the truck I had chosen. He even went above and beyond and compared incentives and rebates between Ford and Ram trucks. Overall, awesome experience! I will definitely be recommending this dealership to my family and friends! I would like to thank Chris, Lee, and Doug for quickly getting my truck detailed and delivered to me. Awesome work gentlemen! Keep up the excellent customer service.
Our sales man was Ruben he was such a great guy went above and beyond for me and the kids got my son what he wanted and I even purchased a car at the same time!! I highly recommend Ruben and will most definitely be using him in the future!!
Ruben made my experience in purchasing my vehicle so easy and convenient! Definitely recommend going to him! Thanks again!
Ruben madrigal hade excellent customer service took care of us and got us approved ASAP and the next time i decide to buy a car i will go to him and I highly recommend him to work with you !
RUBEN Madirgal IS AN AMAZING SALES REP GOT IN A BADASS CAR THANK YOU! RUBEN KEEP UP THE GOOD WORK BUD
Great place for sales service and parts. Friendly people
The service manager remembered me from when I bought the truck and he was able to help me get everything fixed. Also outstanding customer service. We had our youngest grandchild with us and needed some food so they took us to get it. Awesome people. I will always take my Ram back there .
Horrible shopping experience in this dealer. The sales professionals and manager never told you the truth. They always change the price at last second
Service dept is awesome. I dont own a Chrysler Corp vehicle but they will work on my Ford (Ford dealership is next door. They are to busy to do something as simple as an oil change without an appointment.). Just get with Mr. Stewart in the service dept and he will take care of you.Scott Dennis
Thank you Doug Anderson and Ryan Reinhart, for working hard to get my family into the new Ram Warlock. This dealership is amazing, and I will continue to recommend it to everyone! I love you guys!!!!!
Awesome dealer my transmission went out and i couldnt get there they sent lots of pics i picked a truck and 6 pm that night they had it delivered keys in hand also they got me ton of rebates and discounts threw in gap insurance and free tires and oil changes for year plus. There was no pressure or hassle awesome place go here if you want a good deal
We went to buy a truck and not one person cared to come talk to us. Mission failed so we went to Toyota and got a brand new 2019 Tundra. Way better price, customer service, and better truck in general*UPDATE* I HAVE CONTACTED THE GMTHIS REVIEW WAS WAS DONE BY ME AS A CUSTOMER AND NO ONE ELSE SHOULD BE INVOLVED!!!
Came here feeling like I was going to be denied the chance to trade in my truck and get myself into something else. Then I walked out with the keys to a brand new truck thanks to Brenda. She’s the best in my opinion. If anyone is looking for a new car/truck they need to come here and ask for her. She really cares about her customers and she is amazing at her job.
Service department went out of their way to resolve my issue. They are working hard to make their customers satisfied, and that is all you can ask for! Thank you Bobby for taking care of us!!
We had such a pleasant buying experience with Stanley. Rick was our salesman and he made the process so smoothe! He wasted no time helping us get our daughter her dream car at such a reasonable rate. Glad we didn’t look anywhere else. Everyone was so polite from Rick to the gentleman who delivered the vehicle to us. I highly recommend Stanley and specifically Rick! I will be recommending them to my friends and family!!
Me and my boyfriend bought a truck from Brownfield dodge a 2018 3500 and we absolutely love it! Ellis was so helpful and the staff is amazing there! Highly recommend this dealership for anyone who is in need of a new car or truck or used! We loved our experience!
Doug our salesman was the best salesman I have ever had. The whole group of people we dealt with were great. Thanks for being so easy to work with
I was very impressed with the customer service. I could get my vehicles in quick and didn’t have to wait weeks or even months. The staff was very accommodating and friendly.
Meagan Martinez did an awesome job! We are very happy with our new car! Go to her for your new vehicle she will get you in with no problems!
My parents and I went in with lots of questions and concern and thankfully Megan helped us find the answers we needed. Amazing staff who also helped us finalize getting the car of our dreams. Thanks to Megan and her help, friendlyness, and positive attitude really made the wait hassle free.
Loved the ppl there.. All around good service from sales to services...
Terrible terrible terrible!! Look elsewhere trust me they do what they can to rip you off and I know that’s all sales people in the world but these are the worst 🤦🏻♀️I’m so over them and never going back
The sales man and manager did what they said they were going to do got me what I wanted easy fast and simple.
Went in thinking about buying, walked out with way more than I expected. Joe Cavazos took excellent care of us got us an awesome truck. Would definitely go back.
I went here knowing what I wanted and told the salesman (Ryan Spindler) exactly what I needed. He was honest and straight to the point. I got the car and was in and out quickly. This was the best car buying experience Ive had and I finally feel like Ive found a dealership that I dont mind going back to.
Doug Anderson was a great help and got me the truck I want in a super fast manner! Would recommend him to anyone.
Couldn’t be more happy with my new truck !! Thank you Ruben Madrigal !!!!🤟🏼💯
Good deal was made and they made right on a misunderstanding holding up to their word.
Sales and Service and Parts departments are great! They took time to help me with some truck add ons the prices were very fair. Thank you
Adrian did amazing . I will be referring y’all again.. he put me in the best car for me, and stayed consistent even drove it down to Andrews for me as well.
Doug Anderson was awesome....goung above & beyond.....will definately send all my friends..
Always friendly and professional. Great customer service!
Friendly service, and gave me a great deal!
Their staff is great and easy to deal with even delivering the car after hours
To pricey
Well mannered men and women!
I have an ongoing service probkem with my Ram truck and tge service department seems to be working hard on it. So far i would recommend them for service.
Everyone was helpful.I walked away happy.
Nice service and good options
Applied on line they told me I was approved and even talked to salesman . Went in today and salesman didnt even have time to visit with me just threw me off to another sales person.
Complete waste of time. Not much inventory.
Great experience!! Thanks Rickie!!
Service department to slow bad service
Great service.
Fast service department