So much for taking care of and being a part of the community, its all about the $$$. We used them for 2 different incidents and they did a fine job, of course both were through insurance. Went to get an estimate for a crinkled back quarter but we are not going to go through insurance on this one, now they wont even look at it for 3 months. If you want a little more respect from a company go with someone else. So much for appreciating customer loyalty.
Minor collision to front end. They replaced all front end of car. Paint was a perfect match. Black cherry.
This was my first experience using Caliber. I had body work done did a great job and car looks like new. The staffs customer service was impeccable. Ms. Anne is great. Car was ready earlier than expected. I will use them again in the future.
I had minor collision repairs. Customer service: 10/10; Speediness of repair: 8/10; Cleanliness of car when returned: 10/10; Keeping me informed: 10/10. I was pleased with Caliber except that they estimated 10 days, which I thought was a long time given that the repairs were minor. They were done in 10 days, though. I would recommend this caliber.
They did a great job, finished a week early. All the staff were very kind.
Anna and Jeff at Caliber were fantastic! Anna went above and beyond to make sure the insurance company took care of me and put Frozen on for my children when we had to wait a bit for Enterprise (no fault of them either!) to come with a rental. Jeff was so kind and even held my infant while I installed her car seat back in our van. Highly recommend!
Worst experience on collision repair. Came for a little dent repair under insurance claim. They left marks in the interior. Paint sprayed around the vehicle. They installed parts backwards. Left loosen bolts. Etc
Someone had backed into the side of my GMC and caused quite a bit of damage. Caliber Collision repaired it all and now you would never know it happened. They were extremely friendly, and helpful. They finished the work pretty quickly and on time. I highly recommend them!
Anna and John kept me informed, were very helpful and answered all my questions. We would recommend and use again.
Caliber Collision was a great choice for us to have our vehicle fixed. Customer Service is superb. They helped us with Safe Auto and getting a rental. We received daily status updates and they were very accommodating when it was time to return the rental and pick op our vehicle. Repairs look great. Thank you
Editing to add that this place did a phenomenal job with my van. I received text messages that updated me on the progress along the way. They washed and even vacuumed my van!!! It also smelled amazing inside!!My sons fiance worked for a different location and highly recommended this place if I wanted it done right!! Im beyond appreciative of the phenomenal job they provided!! Thank you so much! If I could give more stars I totally would!It was also done a week early too!!
Was updated almost everyday with texts and finish the work within an week. Paint look great no issue . even got the inside vacuum I think. Well is the clean when return to me
Fantastic customer service! Professional, helpful and timely. This was during our big snowstorm. They offered every option to get our car to us! Look no further, this is the place to go! The staff will take care of you and your vehicle!
This was an excellent experience! From the moment I dropped my car off, they connected me to a text cycle that kept me informed every step of the way. Anna, at the Caliber location in Brownsburg, IN., called the car rental office and they delivered a car to me. When I went to pick my repaired car up, she had me leave the rental there and they took care of notifying rental company. They took care of claim and communication with my insurance company. Perhaps as important as anything....they did an excellent job of repairing my vehicle. Body and paint work top notch. Plus, the car was washed and cleaned inside and out. They delivered a nearly brand new vehicle.I don’t hope to have a need for body and paint repair; however, should I find myself in need.....Caliber has set a new standard in customer service and high quality work!!
They kept me informed about my vehicle as it was being repaired. Looked like new.
I recently had some paint work done on my 18 Hyundai and the entire staff was very easy to work with and very nice. The painter takes a lot of pride in his work and returned my car with a flawless paint job on it. I would highly recommend using this location.
The car was damaged in an accident. The end result was brand new, off the lot perfection!
Did a great job with hail damage on my Jeep. Can’t even tell it was in a hail storm.
Collision Repair - They kept me informed on my vehicle. Gave me options for the repairs and worked well with my insurance company. Im very pleased.
They did an outstanding job and brought the car back to its newness...cant tell that it was ever in an accident...excellent work.
Great team to work with! Very professional and courteous. My vehicle looks like new again!
To start, I’m not your average person. I love my cars and I’m extremely picky with any work done to them. And I can admit that at times, I’m probably a very difficult customer to please. Caliber Collision located in Brownsburg, IN went above and beyond to help me with the situation I was dealt with through insurance. Not to mention that the work they did looks as good as it did when I bought it new off the dealership. I would HIGHLY recommend this body shop and management to anyone and everyone and I can guarantee they will be the first place I call if I ever have any body issues from this point forward. Thank you so much again guys! Impressed is an understatement to how I feel about your work!
Tim and Anna were fantastic to work with. They repaired my Ram in no time at all and had me back out on the road quickly. I high recommend their services and if needed I would go back.
I am absolutely blown away by the sense of ease I experienced while working with Caliber Colission. Everyone, yes, EVERYONE was incredibly kind, polite and honest. I had a small time frame before starting a new job and no rental, they were speedy and took my personal situation into play when working on my vehicle. When I got my vehicle back it was immaculate! You couldnt tell it had ever been in an accident at all!!! I have and will be recommending Caliber Collision Brownsburg to everyone I know!!! Huge shout out to John for his amazing customer service and excellent work on my vehicle!!! Thank you!!!
Ty Caliber Collision for an excellent repair job. From the time I walked in and left they were professional. 🥰 Angie the receptionist is on top of it. 👍🏾
Caliber personnel are friendly, knowledgeable and work was completed ahead of schedule!
Quick turnaround, made sure services were done correctly. Were good communicators throughout the entire process of fixing my car.
Damage repair to vehicle. Completed repair looks like new.