This store is incredibly clean and well put together!! They were helpful and knowledgeable!! There work staff was inclusive and diverse which is great!! Ill be back to support them!!
AutoZone has always provided fantastic advice and customer service. However, the past few weeks, Tony at the Brownsburg location has gone above and beyond what I would ever expect. He is dedicated, polite, knowledgeable, and hardworking. His persistence to customer service proves his position at AutoZone is warranted.While the other employees are friendly and helpful, Tonys demeanor and customer service sincerely rises above.I will drive out of my way to give the Brownsburg AutoZone my business!
Didnt have anything I needed nor could they order it. Went to oriellys have everything in store.
Amazing people! Knew exactly what I needed and where incredibly helpful helping me find it.
Great team of people there! The best!
Ben, Norm, and Michael are fantastic! Thanks for helping me with my battery ❤
The truck battery in my Class C RV Motor home was dead. After we got a jump, we drove straight to Auto Zone in Brownsburg. The store was well set up for social distancing . I was greeted immediately. Tony looked at what we needed and put in a new battery in less than 30 minutes. Great customer service.
Nice clean store, friendly staff, but scarce. I waited at the register in line while the only employee was helping the customer in front of me. A second employee finally came to the front and rang me up.
Excellent customer service, helpful employees, and they enforce the mask mandate, unlike other AutoZone locations in the area.
Was able to get battery, installed, and back on road in no time. Thanks Michael!
Excellent and very knowledgeable staff
We needed our Check Engine read for us to see what the problem was. William greeted is very politely. He took the reading & explained the reading to us. Then we needed a seat repair kit, so we got additional help finding that.All in all, all 3 guys helped us quickly and respectfully. ...... this why we come here!Great place to shop for your car needs.There is handicapped parking & wheel chair accessibility.
They have the best customer service Atm lol
Its autozone either its the wrong part or they dont have it
The counter person was very helpful in helping me find the right wiper blades for my mother in laws car!
Customer Service has greatly improved along with safe options for all customer types. Quality Control is slowly improving with various products and parts.
Wyatt was very helpful and his Aunt was very friendly!
They dont stock very many different parts
Answered my question and I could recycle oil and battery.
Staff were very helpful and found what I was looking for.
Found what I needed
Went in to get my battery checked, the man who had helped me was very rude and didnt seem like he really wanted to help me at all. He didnt really discuss much with me at all about potential issues as I had explained my battery died earlier that morning. Overall not very friendly, or helpful and service was just sub par. Will be going to ORiley next time.
My wifes van battery died and we had it changed out the only thing was it was pouring rain. The guy (wish I got his name) changed in no time. Outstand service. Could have just told us he couldnt due to the rain. But no. Amazing.
Had to get lower a frames they k we what I wanted and I was able to pick them up the same day. Staff was excellent, not in my neighborhood but I recommend this store.
I always try to use AutoZone for any of my automotive needs, both personal and for our company trucks and trailers. Their rewards program is by far the best of any parts store. This particular location impressed me on the selection of trailer accessories as well as marine needs on top of everything else AutoZone carries. Also, the parking lot is huge and very accommodating to vehicles with trailers which I appreciate. I will keep this location in mind if I need anything for my vehicles in Brownsburg!
Theres a young short black man who works the counter and he needs a raise. He is the most helpful employee there. He should be a manager wonder service from him Every time i go in
Needs employees who knows how to do their job
I asked were was what I needed and I was directed right to the spot and I got it. I loved not having to search and could go right back home to fix the item that I needed fixed!!!
Michael went above and beyond to assist with a battery issue.
Had what I needed and the staff was very friendly.
Very friendly knowledgeable staff. Went out of their way to help me find what I needed and to assist with changing out a light
The guys waited on me quickly and made budget-friendly suggestions. One even put on the new wiper blades I just purchased.
I had an incredible experience at this auto zone! The best experience I have ever had at an auto parts shop. Berto! Thank you so much for helping me with my headlights! Bertos customer service was second to none! He was knowledgeable, kind, cordial, helpful.. and it was freezing cold outside when he helped my boyfriend install my headlights. I will forever be a repeat customer for his excellent service! Thank you Berto! Thank you Autozone!
Randy is always a great help on any issue I have.
Really nice guys. Very helpful, knowledgeable, and quick. Offered to help everyone they saw and were constantly checking to make sure everyone was taken care of.
Needed to find out why Check Engine light was on. Tony was very professional and nice. He cleared the code and printed out all the information on what was wrong. Will definitely go back of the part needs replaced.
Super friendly and really helpful!
Good store with helpful employees. Employees typically arent that helpful if you arent sure what you want, so definitely make sure you find out what you need before gping. Some of them can be useful, but I find most to be right out of high school and unsure of anything except that your car has an engine. But the parts they sell are good and recommend them as a great parts store. Very good prices compared to other store. Wal-Mart has cheaper oil though.
12+ yrs. and always get the parts I need for 3 family vehicles. Very knowledgeable! Wasnt always easy; Mitsubishi lancer, f150,subaru,ford,ford,cavalier,etc.
I went in to get my battery checked because my car wouldnt start earlier in the day. I asked the guy at the counter if he could check the battery for me. He looked at me like I was crazy and said Not when its raining outside. . I drove straight to ORileys and they checked the battery and installed a new one with no issue!
The attendant, I believe was the assistant manager, and he was super helpful and we found exactly what we needed and saved a little money in the process.
The staff was friendly and courteous. Selection was decent.
Very friendly knowledgeable staff. Always have parts Im looking for. I, would recommend them to anyone.
I get better and more helpful service at OReillys around the corner. I used to love AutoZone years ago, but over the past couple years Ive disliked their service more and more. I recently tried a competitor and have no need to go back now.
These guys have the patience and experience to help you diagnose and fix your car Yourself. Never steered me wrong
Decent prices. Good warranties. Help is inexperienced.
Not bad. They have to get my parts from another location
The staff at the Brownsburg store are always there to assist you in locating what you need. They are also good resources on minor fixes and hot to use the products and tools they sell.
Very helpful-- Courteous--He helped me check out my stuff & PUT it in for me5 ***** for the job they done. GREAT !!
Alex and Stephanie care about customers and put customers needs first!
Quick and easy like always. And had everything I needed in stock.
Michael B was very helpful! Thank you!
Usual have what you need at a better price
They always have what I need if they dont have it on the shelf they will have it the next day. Cool
I went there to get a new battery because the old one was crapping out on me. The new one cost me $200, but has a 5 yr warrenty on it. The guy helped me put it in (Volkswagen) and was very kind to me. Great experiences from this time and the previous time i was there.
Most of the staff are great to work with especially the manager. It is definitely better than the west side stores and worth the drive.
They have some guys there that understand autos work.
Great guys and gals working there.
Went in for simple wiper blades and received customer service like I was buying major parts.
I can keep track of what I buy there for my car.
They have always been very helpful. The place is always clean and tidy and have everything for the car enthusiast.
Get the part you need. Are able to put in batteries and give advice.
They have the parts I need at a good price.
Always have what I need
Employees were arguing with me on the parts i wanted and was trying to buy. Never felt like i have needed to be interrogated to buy auto parts flbefore going to Auto Zone.
Great selection. Helpful staff.
Great service, my go to auto shop
I bought windshield wipers and they installed them for me despite it being cold, windy and rainy! Thank you!
Prices are very competitive the place is neat and clean well organized
I was having car battery issues, It was evening and dark, the gentleman still tested my battery, explained which one would be best for my needs and installed it. They were busy, but he took time with me.
So helpful. Over and above call of duty.
Good service tonight for a dead battery.
Great service, I found 95% of what I needed
Experianced Friendly and efficient service.
They helped me find a missing part to may battery assembly and installed it. Plus, the part I need only cost $5.
The guy was very polite
Gentlemen that rang me out and put my super blade on was super ice. The first gentlemen that helped me really treated me poorly and talked down to me when I asked for a recommendation on the blades.
They sold me piece that r supposed to prevent the car battery from corroding and my battery is corroding. Just called them and they just tried to cover for them selves im displeased because I am a new car owner and they left out information when selling to me
Tony and his crew are very helpful.
Able to check battery and starter.
AWESOME EMPLOYEES!!! VERY HELPFUL, AND GOES ABOVE AND BEYOND!!!
Looked up online and went in and picked up. In and out in 5 minutes. Got rotors, pads and caliper bolts.
Very friendly and helpful people.
One of the few autozones Ive been to that actually know what the parts are that Ive needed.
Always helpful and stock is decent.
Theyre okay if youve got it automobile to match up if you dont have an automobile just the part thy cant match you up with something
Although they can help you find parts, the free test they perform on cars is sometimes wrong.
Need new help or people that know whats going on and know what they are doing
I was on a long trip when my started acting up they helped me and gave me information that allowed me to make an educated decision and make it home safely. Thank you!!!!!!
Always friendly and helpful here
Its an autozone, but the people there are pretty knowledgeable and friendly.
Great place to Shop for Autoparts
Randy is always helpful.
Always helpful and friendly.
Friendly service!
Very helpful sales people
Check out is skittle slow at times but other than that it was a decent experience
Bad service need to change they don’t care about customer