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Big O Tires
5 Commerce Dr, Brownsburg, IN 46112, United States
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Big O Tires
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Je
Review №1

Love this place and the guys that helped me! They were quick and very thorough. Explained everything and made sure I didnt have any questions before I left. Thank you Mitchell, RB and Tim! I will not be going anywhere else!

El
Review №2

Always helpful. Great service! Fix a flat tire for you asap with usually no charge!! Amazing Big-O!All courteous - no grumps!

Sc
Review №3

Great place! Service like this is SO rare in this day and age. Definitely recommend this place to anyone.

Ro
Review №4

We ran over a piece of metal on the way to TN for a family vacation. A flat tire felt like the end of our plans! We rolled into their shop and they took care of us right away! Our trip was saved because of their swift attention and service! Great job guys and thanks for getting us back on the road safely!

Da
Review №5

Good service, expert technicians and fair prices. Hard to find people like this that you can trust.

Ra
Review №6

What can I say other than customer service????? These guys knock it clear out of the park every time. I’ve taken trailer tires with tubes, truck tires, bought new tires, and so on with these guys and they are fast, super friendly, and I, along with other people I know, have had them repair a tire when they just didn’t charge me. “No charge”. They stay busy for a reason... they’re good.

Sh
Review №7

Great service every time! Ive had tires put on and so many patches in the past four years its crazy but every time theyre consistent with everything.

Gl
Review №8

Only place I will let work on our vehicles. Very Trustworthy and reasonable!

Je
Review №9

Great service today from Jake and everyone else at BigO. Took care of my issue for free and did it in a professional manner. I will be back for future needs.

Al
Review №10

Great place, any business you can run in to the owner in is an amazing place to get your tire/auto needs taken care of is the best place to go.Will return

Jo
Review №11

Mike, Tim and the rest of the staff has always taken excellent care of yes. We have referred lots of people.We have purchased dozens of tires and they have done dozens of oil changes along with other repairs for us.They just serviced three trucks in three days for us. Wynkoop

An
Review №12

The staff is great very knowledgeable and helpful. The owner and his sons are very friendly and take pride in what they do. I would recommend this place to anyone.

Te
Review №13

Love my Lebanon Big O Tires. But Im guessing more are probably great places to do business. We have purchased tires from Big O Tires for several years. Never a problem of any kind. They match what tires belong on the vehicle and show the different brands, prices, availability. We had a small 92 Chevy truck. Old style full tire. We had to order naturally. So they ordered 6 so in case of problem we would have a couple in store. We have had engine work done with no complaints. Customer service is just wonderful. These people are very appreciative of their customers and we are definitely appreciative of them. If it aint broke dont fix it! We will continue to be Big O Tires customers.

Ka
Review №14

Love Big O. Great customer service and they have never steered me wrong when there is work to be done on my van. Would definitely recommend.

Al
Review №15

They were quick and efficient

An
Review №16

I went there for a leak in a tire valve...I dont live anywhere near here and didnt buy my tires here, and there was still no charge on fixing it. Ace people!! Thank you!!

Sc
Review №17

Great locally owned business! Came in with a screw in my tire and within minutes they fixed my tire and had me on my way. When I asked what the cost was, they said it was on the house, no cost. Definitely one way to get my future business! Definitely recommend to anyone in the area!

Sa
Review №18

BEST PLACE TO GO. The owner is wonderful, helpful to your needs. The staff are professional and polite. Will answer patiently any and all questions. I was informed 30-45 minutes to complete my services and was out of there before that time they are busy, so call ahead for appointment!! GREAT JOB GUYS THANKS MUCH

Ky
Review №19

Makes you feel like you are a part of the family! Good prices and fast service. Has always taken great care of my vehicles.

Ia
Review №20

The customer service at Big O is the best I have seen in Indianapolis, and are great to work with no matter the issue.

Ma
Review №21

They are always very helpful & honest. Been a customer for many years & never any complaints. Thank you Mike & crew.

De
Review №22

I always buy my tires at big Os they service them for life they balance and rotate your tires I live in Missouri and they when every time I stop in I have them service my vehicles here they do a great job very honest

Ni
Review №23

Big O tires is by far the best tire shop Ive ever been to. People are awesome and they take super good care of you!

Br
Review №24

The fastest tire change ever. In at 8am. Paid and out at 8:19am.

Ca
Review №25

The gentlemen are nice and they dont mind putting air in your tires

Cl
Review №26

I stopped in to get an oil change and tire rotation. I have one bad tire on the front right. I asked him when they rotate the tires to put the spare on and put the front right tire in the bed of the truck. Apparently they took the valve stem core out lost my cap to the bad tire/ now my spare tire. Placed my tire in the bed of the truck with no air meaning I have no spare. After asking about the tire twice they finally put a valve stem core in. But the core they put in will not hold air. Hance this morning when I got in I had a flat tire my spare. Now I am on the road headed north for work with no spare. My low tire indicator light is continuously flashing that I have a low tire. Now I dont know if I have any low tires on the truck and I couldnt change them if I wanted to. The way Big O Tire was ran yesterday I will not be back. I dont know what happened to Big O Tire but years ago when I stopped in there. The place was ran with care for their customers not anymore.

Th
Review №27

I always take my car there. The guys that work there are hard working honest people. I drive an old car and they care how safe my car is to drive. I would give them 10 stars if I could.⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Ho
Review №28

Quick service. Fair price. Great people.

Do
Review №29

I had a slow leak in my tire and going in at 4 pm on a Monday, I was in and out in under 10 minutes. Would highly recommend.

Jo
Review №30

Excellent and reliable service ALWAYS. I’m always treated like family. The staff are highly experienced.

Ch
Review №31

Had a rear low passenger tire thats been annoying me for some time now, took it in expecting at least a 50 dollar bill or so, the guys got me in and out in ten minutes after finding the culprit (a screw) almost immediately.Went to do my checkout and they said it was free of charge so the absolute least I can do is give them a great review. Thanks again guys!

St
Review №32

These guys continue to be the absolute best. Family run. Honest. Dependable. Affordable. Friendly. Honestly, I have never had a bad experience with them and have never heard of anyone in Brownsburg having a bad experience.Chalk up today (5/4/2021) to another great experience. Tires, oil change and break check. Probably 25th time in 8 years for 3 vehicles. Never overcharge. Never fix something that doesn’t need it. Best place in Metro Indy.

to
Review №33

I hit a curb today and had no spare tire and no way of help i called big o tires Michael answered and was happy to help me get driving again and i was able to get back on the road and make it to my tattoo appointment i really appreciated this and plan to go her in the future for service on my car

Ro
Review №34

Everyone was very knowledgeable and friendly. Got my PT done in Great time. Thanks Guys!

Ro
Review №35

Mike and the boys are the best

Wa
Review №36

Have used there service for tires 15 plus years. Good quality tires and they do support you if you have an issue.

Li
Review №37

The guys are great there. I always have excellent service.

Sa
Review №38

The service from Jake was impeccable! I was out of town away from my neighborhood repair center with a nail in my tire. I was in an out quickly. I will return and recommend this center to my family! Thank you for wonderful service!

Mi
Review №39

Weve been customers of this Big O store for several years. Even though some of the faces have changed the friendly and fair service hasnt. They always strive to meet our needs by offering the best deals for us by providing dependable products at fair prices. I would recommend Big O in Plainfield to anyone.

Al
Review №40

Terrible customer service and the owner is very rude. I will never do business with a big o tire store. They really should realize theres plenty of other places to buy tires.

La
Review №41

Great place to get tires and they will help you out

Jo
Review №42

Great the time I bought tires and had those installed on one of my vehicles. In fact, that experience led me to try them for an alignment. Well, that changed my mind. After having my vehicle on the rack 3 times because they wanted to make it right, it still isn’t right. Tired of wasting my breath, I’ll take this one as a lost cause and pay someone else to correct the issues.

Br
Review №43

Feels like Family! I know they will always take good care of me and my family with all our auto needs. I would recommend and have to most of my family.

Ma
Review №44

Big O tires and its family have always treated us very well. They are friendly, kind, accommodating, and ready to help any way they can. I wouldnt go anywhere else in Brownsburg for my vehicle needs.They are stuck with us for life. :)

Ca
Review №45

This is my go to place from now on for any thing that needs taken care of on my car. These guys are very reasonable and really look out for their customers

De
Review №46

Honest and helpful. Thank you Jake. I will definitely be back.

Gi
Review №47

Mike Trammel and his sons who help him run the business are terrific! I had a tire with a slow leak around the rim. They took it into the shop and sealed it up and didnt charge me a thing! Thats why our family takes all our vehicles there. They are honest, trustworthy people - we are lucky to have them in our community!

A
Review №48

We have used Big O in Brownsburg several times always friendly always great service highly recommend them. From tires on my car ready in a few hours to having moderate surgery on my daughters vehicle. Always Great service!!

Ta
Review №49

I had just gotten new tires put on at the dealership a few months ago and managed to get a screw in one. Big O Tires patched it for me and I didnt have to wait long at all. Thank you!

Za
Review №50

Bought a set of Ford F-150 tires last year. Found screw/s in three of four tires this week. With my free realignment, they went ahead and plugged each tire without charge.This isn’t the first time this has happened either. Thankful for this family owned business. Have served my family for almost 15 years now!

Mi
Review №51

I just discovered a screw in my tire at the gas station and Big O happened to be next door. After talking to their employee who happened to be at the station, I went over for a repair. They plugged my tire in less than 5 minutes and also helped me out with my TPMS. All free of charge! Great service! I’ll be back for sure!

Br
Review №52

Absolutely amazing!! Got me right in to balance my tites

Ma
Review №53

Been going to Big O Im Brownsburg for awhile now and Ive always been pleased with their work.

Sa
Review №54

Big O is the best place you can go to. Specifically the one in Brownsburg. The owner is a good Christian man, and theyre very honest. Need a quick patch? Theyll do it quickly, with quality, no charge. Need new tires? Theyll listen to you and give you the best deal they can. Theyre good, trustworthy, professional people, and they know what theyre doing. Love this place!

Da
Review №55

Easy to work with and know what they are doing

Do
Review №56

They are just the best! Customer service nis always great!

E
Review №57

Always happy with the service here. Keep great records, so I dont have to remember! Theyve helped me out a few times with mechanical.issues also. And they stand behind their work.

Za
Review №58

Honest hardworking people.

Cl
Review №59

The best service you will find anywhere.

Mi
Review №60

Great service with honesty young men good with the customers

Sc
Review №61

Love the guys who work here! I was in and out and on my way back to work quickly. Since I frequently have nails in my tire, I appreciate them!

Ca
Review №62

We have been using Big O for about a year after moving to the area. We had some miscommunication last time we got tires, but one phone call to Mike he was willing to make it right. Recommend them as they are working hard for their customers.

Ch
Review №63

This is the best place I have ever been. Honest and thorough. A great place to take your car for anything and everything. I HIGHLY recommend this place. They do a great job and so friendly!! Thank you to all of the guys. Keep up doing what you do.

Ra
Review №64

I go to this Big O for nearly all my vehicle needs. Mike, Tim, and the guys are always fast, friendly, and great prices. I would recommend them to anyone..

Th
Review №65

I needed my A/C charged and had a leak in the hose which was replaced and after the system was serviced my compressor was making a loud noise and months later (after the change of seasons) when I returned to have the noise analyzed, I was informed that my compressor had to be replaced. Im now replacing the compressor myself, as I dont trust anyone with servicing my vehicles.Now Ill be spending $300 to $600 plus free labor for a compessor.********************************UPDATE*****************************FRIIDAY AUGUST 28, 2020I Met Mike on Thursday Aug 27 and I wanted to be reimbursed for a defective A/C manifold hose which immediately wrote a check. However, I couldnt convinceMike that his employee failed to add the proper amount of PAG 46 oil to thecompressor, therefore causing it to fail. A competitive businesss technician who serviced my car, agreed with me that its why the unit failed. Im out the cost for the compressor, my labor and other charges. (about $1000.00) Maybe my insurance will cover this.I am thankful for the amount I received for the hoses.Thomas Cox ** Vietnam Veteran.

Le
Review №66

I called about a slow leak on one of my van’s tires. They were happy to take me as a walk-in and got to work quickly. The waiting area was clean, and they had toys for my kids to play with. They fixed the leak on the valve stem with a new grommet within half an hour and didn’t charge me a dime. All the employees were very friendly and professional. Thanks, Big O!

Je
Review №67

Always a great experience here

nm
Review №68

The people that run this place could not be nicer. They do great work and go out of their way to help out. Just recently...my wife had a leak on the side of a tire. It was going to take a couple of days to get an exact replacement. They found one in Lebanon and had an employee bring it back to the shop that same day.

Ji
Review №69

Great customer service. Great pricing. Have gone here for years and sent many people there. Always the same, everyone happy.

Ri
Review №70

Mike and company are always willing to help out and hes very trustworthy. Instead of trying to make a sale he will be real with you, and yet still let you make the decisions. Great place

Jo
Review №71

A fair price and quick turn around for a set of four tires. I just hope they last.2 years later update, Tires lasted just fine. No complaints. Maybe I should consider changing them out. Anyone know of a Big-O nearby?

Er
Review №72

Each customer is treated with respect and dignity. Regardless of your concern or need, Mike and his team are knowledgeable and professional. They take pride in their work and are able to accommodate most of their customers needs. From my experience, each customer is valued and treated like family. Thank you for the great service!

Da
Review №73

Great family run business. Very kind as well as careful with your vehicle and the work being done.

Te
Review №74

They were great. I had 2 blow outs and was towed in and they got 2 tires put on and I was on my way by 1 hour

Sa
Review №75

Super quick service on a horse trailer. Very helpful. Great price.

Sh
Review №76

Awesome!!!! Like always. Those guys take great care of customers as evidenced by the number of folks waiting to get in at 7:58AM this morning.Mike Sr. is little grumpy lately. Not sure whats up with that. Jk😄

Ry
Review №77

This is my 3-4th set put on my Mike and his crew. Always clear, easy advice coupled with quick, quality work. He (Mike) never fails to have a smile on his face and greet you with a handshake. With customer service like that, how can you not keep coming back? 👍👍

Je
Review №78

So far, theyve done just what I wanted and not pressured me into anything more. Great service and nice people.

Ry
Review №79

Really nice guys! Got me in and out pretty fast and didnt charge anything. 3 stars because they couldnt find the issue. I left on vacation with a puncture and ended up needing to make a stop in my travels for a new tire.

ba
Review №80

Fast friendly.

Br
Review №81

I believe these people to be trusted and will always be doing good service

Bi
Review №82

Mike and his team at Big O take good care of our vehicles. They are very accommodating and friendly. I take a total of four to them. They can get very busy but most of the time they can get us done pretty quickly. They do much more than tires too. I recommend Big O Tires in Brownsburg for most of your vehicle needs.

Da
Review №83

Had a massive area in tire that was about to blow. Took it in and they had me in and out in 25 mins! Great prices on tires as well, ended up get 2 for the front because of great prices! Highly recommend!

St
Review №84

This place is great. I’ve bought tires there, had my oil changed, and my engine repaired. Honest, quick, fair, family owned and run. Highly recommended.

Ha
Review №85

Fixed my tire for free. Somebody on a construction site didnt pick up their screws and I got one in my tire. Thankfully big o saved the day. A+

Je
Review №86

I have always had great and honest service from this particular store for almost 20 years. Try not going anywhere else if I can help it. Thanks for being a small town business.

Li
Review №87

Friendly, hard working, and great service. Will be giving them my future business.

Br
Review №88

Great, Quick Service. I got a flat on I-74 while passing through Indianapolis. Took the tire to Big Os. They were busy, but pulled my car right into a bay, checked and plugged my tire (turns out I ran over a screw), and sent me on my way free of charge. Nice to know places like this still exist. Thanks guys!

Ji
Review №89

Repaired my flat for free and quickly worked me into their lineup

Cy
Review №90

Fast, professional, experienced and do great work! My tire was damaged and because they have a warranty you can get a replacement for under 40! Definitely recommend and will continue to give them my business!

Ju
Review №91

I came here 3 weeks ago and the man that helped me acted like I didnt know what size tires I needed so I ended up buying a size up then after I left I have had nothing but problems with my tires not keeping air in them had to make a trip back to get them check to find out someone put the wrong part on one of the tires I spent $505 on 4 tires for me to come back and sit for tire problems now rims are bent but didnt have that problem before will not be coming back for any service here anymore that simple...I have called and went back and they told me that there was nothing they can do. Told me I have no warranty on $500 tires I dont see that. Who shall I call the same place I went? They didnt want to give me the same service they were giving everyone else that day.

Bo
Review №92

I had a competitor try to way over charge me for a simple repair. I brought my car over to Big O Tires and they fixed it in 10 minutes and didnt charge me anything for the repair. Its nice to know there are still some honest repair places out there!

Jo
Review №93

Fast and courteous service in and out in no time, very happy

Ke
Review №94

We had a flat tire while traveling. I called this place ask how long the wait was and was told no wait come right away. We aired up our tire drove 3 miles and when we got there they said we cant get you in till tomorrow!I recommend the Midas next door - great service, understood our situation and took care of a quick tire fix and got us on the road. I would avoid this tire place employees in chaos, no communication. Couldnt care at all of our situation.

Ro
Review №95

Fantastic service for your car. They do all sorts of things like oil changes, tire changes and other maintenance activities. One of the great perks is that if you have a flat tire, they will fix it for free!

Jo
Review №96

Mike and his staff are professional, courteous, and I trust them completely. Weve trusted them with our vehicles for years; and I would recommend them for most every job you need. I can say that because they have fixed what was needed, told me to not worry about what I didnt need to worry about, and referred me to other trusted professionals when it was appropriate....all for a fair price!

Ch
Review №97

I had a bad experience at this place the kids who worked on my car didnt know what they were doing and lost Beauty caps to my wheels. I dont think Ill ever go there again

Je
Review №98

Fast and friendly service. All the guys are very nice and did a great job!

De
Review №99

Wow are these guys wonderful. Parking lot overflowing with cars, people lined up at the counter. And I was still in and out in under 10 min! They have quite a following. And for a reason.

Br
Review №100

Mike, the owner of Big O Tires in Brownsburg is amazing. After trying to find the shake problem in my 2002 Buick Park Avenue for 2 years with another business, and then being told it was my tires, I went back to Big O, who had aligned the car when the problem started. The problem actually was: missing lug nuts, broken lug studs replaced at the best price, and the after market wheels. Being on a pension, Mike made the new items as cost effective as possible, saving me as much money as possible. When my husband was skeptical, Mike said if the new wheels did not fix the problem he would put the old wheels back on. Problem was fixed. To say Mike and Big O is an answer to prayer, it is so. He now has all our future business concerning our vehicles. A man of integrity, heart and ethics. And if his business does not do the work, he will point us to like minded businesses who do.I feel so blessed by how Mike worked with me.

Information
42 Photos
100 Comments
4.7 Rating
  • Address:5 Commerce Dr, Brownsburg, IN 46112, United States
  • Site:https://bigotires.com/location/IN-Brownsburg-46112/014041?utm_source=google&utm_medium=maps&utm_campaign=google+maps
  • Phone:+1 317-858-9800
Categories
  • Brake shop
  • Auto tune up service
  • Tire shop
  • Car repair and maintenance
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–3PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
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