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Garage Door Doc Inc
651 Via Alondra #701b, Camarillo, CA 93012, United States
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Garage Door Doc Inc
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Review №1

This garage repair business is top notch. Im very impressed with the level of customer service and professionalism. I recently had them out to replace my garage door opener and the whole process definitely met my full expectations. Eric Otey did the work. Great communication and workmanship on a difficult project. Highly Recommended!!!!!!!

Mi
Review №2

Don’t even waste your time with other garage door service providers! I had major problems with garage door. I had several providers come out…they all had different solutions at unreasonable prices! Garage Door Doc sent Tony. Prompt, courteous, professional. Fixed my problem in less than an hour and at a very reasonable price! I highly recommend this company!

Vi
Review №3

Exceptional professional service. Eric was honest, straightforward and was a huge help in addressing our garage door / motor issues. A truly genuine, friendly and knowledgeable level of service. Do yourself a favor if you have any issues with your garage door / want the best service possible and contact the Garage Door Doctor.

Ga
Review №4

Happy to recommend the Garage Door Doc for any garage door-related needs. We have had several occasions to have techs come to our home, and they were on time, courteous, knowledgeable and efficient with their time, and all at competitive pricing.

Ki
Review №5

I have had nothing but amazing service from Garage Door Doctor! They are friendly, professional and try to provide a solution to your garage door needs that does not cost you an arm and a leg. I have used them several times and highly recommend them! I also love supporting local businesses who care about their customers.....#1 choice for me

WR
Review №6

Awesome service. Our door was not closing properly, and the team came out promptly. Turned out that it was a minor adjustment issue, and they took care of it in minutes and at no charge. Who does that anymore?!?!

Da
Review №7

What a breath of fresh air...My garage door broke this morning, I googled garage door repair and got their listing. Called the number listed, Someone answered politely, they were able to schedule my appt within a reasonable time (Within 3 hours when I called) the tech (Ron) was exactly on time, quoted me a price, repaired the issue and its now resolved. I could not have asked for a better experience then that. I wish I could provide a double 5 star, they deserve it.

Na
Review №8

Called in early afternoon and was able to get a repairman the same day. Mark was very professional and knowledgeable and was able to fix my garage door. I would highly recommend The Garage Door Doctor to anyone needing to service their garage door.

Ed
Review №9

The wire had broken from the flywheel, the little wheels on one side were out of the track, and my garage door was hanging at an angle. I thought Id have to replace the whole thing. The Garage Door Doc fixed my door in 20 minutes! They were so reasonably priced and didnt charge me for coming out to Port Hueneme! Everyone I dealt with was friendly and professional!

Ke
Review №10

These guys are awesome. Called because my door wouldnt open, it worked out that they were able to get to my house in a half hour, got it fixed no sweat. Extremely professional and friendly. If you need anything for your garage, these are definitely the people to call.

TJ
Review №11

Garage door cable came off due to broken torsion spring. Rick arrived at scheduled time and did exceptional service. I thought I needed a new motor and was prepared to purchase the whole kit and caboodle. Rick was honest in that he said my problem was only the spring and a new motor was not needed. I appreciated the honesty. My garage door is virtually silent now after this repair and service and I couldn’t be happier. Entire repair was under an hour as well. Thank you Garage Door Dr.

Br
Review №12

These guys are great! My go-to garage door folks! Professional, courteous and reliable, while getting the job done. Give them a try.

Ha
Review №13

Our garage door opener stopped working for the second time in a month. We used another garage repair person for the first repair....who obviously didnt fix it. Called the service center for our Chamberlain garage door opener who walked us through a couple tests and said we needed new springs which we doubted since they had been replaced not too long ago. Called The Garage Door Doctor folks late in the afternoon and they came first thing the next morning. Eric took one look at our opener and said it just needed a reset which he did in a split second! He went to leave and we asked him what we owed him for the service call and he said we didnt owe him a thing! Wow! We will not hesitate to call them if needed again. Would highly recommend these honest and kind folks!

Jo
Review №14

Eric came out and gave me an honest estimate on the troublesome garage door. The motor was starting to die and he increased the power of the lift. No charge! Told me it may last another year or so. When the motor dies I am calling back and doing business with Garage Door Doc! Thank you.

Mi
Review №15

My garage door would not close completely, so I called the Garage Door Doctor. The guy on the phone helped me through closing it manually and was at my place the next morning to fix it. He arrived on time the next day, and after making a few adjustments, my garage door was back to functioning normally. I can summarize this business with three words: honest, competent, prompt. I am glad I picked them out of all the options on Google.

Ka
Review №16

Ken and his employee were fast, effcient and very professional when we called them to fix our garage door. They even came out on Sunday which was the day I called them and went above and beyond for us. We will definitely use them in the future. Thank you Garage Door Doc!

Fr
Review №17

This guy is good AND honest. Youll hear stories of garage door repairmen showing up then charging higher prices and expanding the scope of needed repairs. He answers the phone! He notifies you when hes in transit. He checks out the garage door and repairs ONLY what needs repairing. And then he does excellent work quickly. Home ownership would be so much easier if the rest of the home repair industry would meet his standard.

Vi
Review №18

The Garage Door DoctorThe other day our garage door would not open. We were desperate! We had a doctor’s appointment. After reading the reviews on garage door people, we called The Garage Door Doctor. Less than an hour later, Eric showed up and opened the garage door so we could get our car out. He then shut it and told us that our springs were faulty and we needed a new pole. Since our garage door was quite old, he said that the owner’s wife would run to the valley and get the equipment, and the owner; Ken would fix it the same day. We couldn’t believe when Ken showed up an hour early, and had everything to repair our door. He knew just what to do. He is a real expert. Our door now works better than it ever did. It runs smoother. Ken said that the springs we had were cheap, but the new ones should last much longer. Ken was very polite, knowledgeable, and nice. He gave us a can of oil and showed us how to use it. We would never recommend any company but The Garage Door Doctor. This is an honest business with reasonable prices. The staff is outstanding! Thank you so much for helping us! You are all terrific!

Je
Review №19

Ken and his wife were at my home about an hour after my call. He was professional and knowledgeable about the repair that needed to be done. I was happy he came out and left us in a good situation once he left. I’d recommend him to anyone locally who is in need of garage door repair.

Ri
Review №20

Ken was quick to respond and incredibly helpful. They installed my door less than a year ago, expertly, quickly and overall represent the best that a small business can be. Recent call related to motor of opener- not their product yet support was excellant and helpful. Would recommend 100%. Nice guys.

Ka
Review №21

The spring on our garage door broke on Sunday and Ken was able to come out the next day and fix it. Another service company I called wouldn’t have been able to make it out for a whole week. He was running behind because of a previous job earlier in the day, but he was communicative about the delay. It wasn’t a big deal to us, but he still gave us an extra discount for being late. I told him he didn’t have to do that, but he insisted because he prides himself on great service. And that, to me, is great service. He and Parker replaced both springs, aligned and lubed everything and were done in less than an hour. I definitely recommend these guys. Thanks again!

Na
Review №22

Ken provided an emergency service this evening that went way above and beyond what I expected or hoped for. His prompt arrival at such a late hour was appreciated more than he’ll ever know. He rescued me out of a very desperate situation with a positive attitude and extremely professional work ethic. I highly recommend the safe and reliable expertise of Ken and this company for anyone in Ventura County.

Sa
Review №23

We had a great experience with the garage door doctor! Tommy was our installer and he came over to do an estimate on a newlift-master(engine) he was so kind and friendly. He explained everything to me clearly and I took notes. A few days later he came back to install. We were so happy with the service and price! I highly recommend calling them if you need garage repairs or new service!

Le
Review №24

Amazing service! Very professional and quick work. Was able to get out to us super fast for a quote and then for the install as well. Vick did a great job and explained everything to us. Highly recommend Garage Door Dr 👍🏼

He
Review №25

Eric is amazing. Came out right on time the next day and came back as promised with a brand new door install just 2 days later. Super fast, professional service.

gr
Review №26

The Garage Door Doctor, were excellent. Had them install a new opening system. Price was more than fair, work was professional, they were knowledgeable & friendly. Definitely will get my recommendation. Thanks Ken .

K.
Review №27

Ken is a lifesaver. Saved me tons by...well just being honest. Something some other competitors are not capable of. Turns out my springs were in perfect working order where another competitor said were in dire need of replacing at a cost of $350. Thank you for being honest. You now have a customer for life.

Jo
Review №28

Called the Garage Door Doctor and Eric came out and helped get my garage door opened and working again. Did not charge me since it was a quick fix. Thanks Garage Door Doc, great guys and great company. Will always use them with any garage door issues. Great and honest company.

El
Review №29

I looked up past reviews and decided to use this company back in January of this year (2019) and felt they were professional and reliable. So, recently when my garage door opener was stressed too much over use in a small amount of time by my teenage son trying to link it to his car. I decided to call them to replace a burnt out panel. Without getting too lengthy at first I felt like this was being handled and then I unfortunately missed the call back to let me know what the status was on the panel. I called back several times since and I spoke with Kathleen or Catherine once and another time with Eric and they both said they would have Rick call me back. I have NOT heard back since. This to me is VERY UNPROFESSIONAL. I left another voice mail asking why I have not heard back and now have decided to write this review. :(I am adding 2 Stars to my last review of 1 Star from this morning. And I am hoping to add more before the end of this week.Ken who is one of the owners called me after seeing my review from this morning. He apologized and owned his mistake. I respect that he did not make excuses and will give him a chance to redeem himself. I also hope to change my entire review to a positive one. I still believe in second chances and happy endings. Hopefully this will be one of them.I am updating and revising my former review. And I’m happy to say there are still such things as Happy Endings/Outcomes!Ken promised me that he would try his best to keep me as a customer and he has succeeded!He came out to see what the problem was and let me know what it would entail to fix it. He kept me posted if there were any delays and then scheduled a day to come out for the installation. On that day Eric came out with another associate. They both were very courteous & professional. I was told before they came out that it may take up to two hours for the total installation. They were done in one hour! That was a nice surprise. But what was really amazing to me was that Eric also took the time to link both of our cars to the garage door opener and even helped me with installing the MyQ App to my phone. That really saved me A LOT OF TIME having to figure out how to do both those things. It was very much appreciated!I am finishing my review by saying that I would HIGHLY RECOMMEND the Garage Door Doc Inc.!!! They are a CLASS ACT!

St
Review №30

I had a great experience with having my garage door fixed. I called and they scheduled it right away. They were very fast and did the job right! I will definitely be recommending them.

G
Review №31

Ken and Eric very good service.The price was very fair and the install was on time and completed quickly.If your looking for garage doors call themTwo thumbs 👍🏽👍🏽Up......

El
Review №32

Excellent service and price! Arrived within a few hours to fix my garage door rollers. Would recommend and will use this company in the future. Very friendly too!

Am
Review №33

I would highly recommend this company. Ken came out in just a few hours and fixed the door right away. It was such a little job that he didn’t even charge for it. I will use them again with any other garage door issues.

As
Review №34

Ken was prompt to the job site and installed the garage door opener quickly. Job site was clean and price was fair for the service. Would highly recommend!

Wa
Review №35

Ken was on time, quick and very efficient. The cost was less then other estimates I got. I highly recommend this company for all your garage door repairs!

Da
Review №36

Ron showed up on time and was very professional. I wanted to have a new unit installed and Ron informed me that the unit I had was fine and that it just needed some TLC. Long story short was going to have a new $400 unit installed and instead it cost me $85 and my garage door opener runs and sounds like the day I bought it 8 years ago. Thanks Ron and Ken. You guys rock.

ka
Review №37

Responded quickly and very satisfied

Ri
Review №38

Completely professional and quality work done in a timely manner. I will recommend this company to anyone with garage door issues small or big!!! The tech that did the work was very pleasant thank you Tommy Shuffield and Garage Door DR!!!

Ro
Review №39

Excellent service very nice people! Billed as quoted and cheaper than I thought it would be. I would definitely do business with this company again!

je
Review №40

These guys are awesome, friendly, fast service at a reasonable price. Great communication too.

Lu
Review №41

I can’t say enough about the Garage Door Doctor! Both of our remotes started working inconsistently at the same time and eventually quit. We tried reprogramming and new batteries, but neither worked. I called a local company that was highly rated on Yelp. Two men came out the same day and in less than 5 minutes told me that it was the logic board and was not worth replacing on an eighteen year old opener. They then strongly urged me to buy a new one from them which could be installed on the spot. When I declined I was charged $20 for the service call. Eric from GDD came the next day, acknowled that it might be the logic board but went to work to assess the problem. After 30 minutes he had them both working perfectly and showed my exactly what the problem was - wiring that had disengaged. When I asked what I owed he said there was no charge and was genuinely happy that he was able to solve our problem. That level of honesty and service is so rare today and we would never call or purchase from anyone else!

Ri
Review №42

Thank you for your quick response and professional service repairing our garage door.

Jo
Review №43

Nick did an outstanding job both in diagnosing and repairing the problem with our garage door. The problem was caused by a different company installing the incorrect parts. Nick researched it and stuck with it until it was fixed correctly. Thank you Nick.

Ab
Review №44

Fast and Reliable Response from the Owner. I am very happy with the work done. Thanks!!

Do
Review №45

On time, efficient, reasonable it doesnt get any better than that. Thanks Guys

Wi
Review №46

Having trouble with garage door for the past two weeks Tnank God I call the Garage Door Doc and Tony, the Technician help me with a respectful and positive attitude, the problem was fixed....

Lo
Review №47

Quality work, quick response time, very professional. Provided quotes for different levels of repair and no pressure.

to
Review №48

Rick is a good person . you can trust this local company . wouldnt be where I am today If it wasnt form them.

Sh
Review №49

They came and quickly handled my garage problem, programmed a new remote and helped me reset the door code. Great customer service!

Gl
Review №50

Great price, friendly and helpful staff, very responsive.

mu
Review №51

My god amazing people i needed a garage door moter they gave me a great price and the service was fantastic . tommy and his boss rick great person i will be telling my friends and family about this garage door co. thanks guys for great service

Mi
Review №52

Did a great job. Completed job at price quoted by the nextday.

Br
Review №53

Great work very professional!

Information
27 Photos
53 Comments
4.9 Rating
  • Address:651 Via Alondra #701b, Camarillo, CA 93012, United States
  • Site:https://thegaragedoordoc.com/garage-door-repair-installation-camarillo/
  • Phone:+1 805-419-1917
Categories
  • Garage door supplier
  • Garage builder
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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