Dr. Mario is extremely thorough and efficient. He explained all results to me and helped me get the best possible hearing aids at the best price. It is easy to schedule w/ this office and they are extremely responsive and helpful in gathering documents and information needed for insurance purposes. Excellent clinic, highly recommend. As context, I’ve been using hearing aids for over 5 years now. This is the second clinic I’ve worked with and by far the best.

Dr. Mario was professional and friendly. The hearing test went smoothly and results were given at the end of the test. The Cambridge office is wheelchair accessible. I highly recommend this audiologist.

There are a number of issues of great concern with Mario Hearing that should be of note to all prospective clients. For starters, when you call to make an appointment, taking time to go into great detail as to why you are seeking help, as I did regarding my mothers severe case of tinnitus, they dont tell you that, beyond the $100 consultation fee, the overall remuneration expectation is between $6,000 to $8,000, which I would assume for most folks is cost prohibitive. No, you only learn this in passing--its almost conveyed as an after-thought--at the very end of the consult. (Which is ironic in that the Mario Hearing brochure highlights the importance of good communication.) Further, to the extent you are quoted this exorbitant fee, there is absolutely no cost breakdown or even a brief explanation as to how this fee range is derived. There is also no mention of any sort of money back guarantee in the event the high-end hearing aid they wish to ultimately sell you does not alleviate your symptoms. (In fact, in Massachusetts a consumer has the right to return an unsatisfactory hearing aid within 60 days of purchasing it.) In terms of the Cambridge office itself, Mario Hearing rents a very small office (a room, essentially) in the back of the Parrelli Opticians store, and they are not listed on the buildings lobby directory which, at a minimum, is off-putting. (Additionally, for a medical entity, Mario Hearing has no discernible email or voicemail options.) Last, when you have legitimate concerns such as the ones Ive referenced in this review and you try to convey them to Mario Hearing following your initial consultation, they refuse to take your calls in a good faith manner (even though they readily take your $100 consultation fee). Part of the problem in this regard is that Mario Hearing is a family run business so if you have any issues arise where a client is unhappy there is no corporate hierarchy, a district or regional management office, for example, to reach out to for assistance. Accordingly, the only recourse one is left with at this point is to contact the Massachusetts Board of Registration in Speech-Pathology and Audiology for redress of these concerns in terms of your treatment as a potential new client of Mario Hearing.

Beware of this outfit. They collect a hefty commission from top price hearing aid distributors. If you try to get a copy of your audiology exam theyll tack on a $50 fee. Save thousands and go to Costco who doesnt charge for the exam or fitting. Dr. Mario was professionaland very thorough but still beware of high prices and dubious practices if you choose to purchase a device elsewhere.

I have been a patient of Dr Dana Marios for several months. He administered a hearing test that was comprehensive and detailed. I have had similar tests in medical settings that were not as comprehensive. He fitted for me hearing aids that have been terrific and reasonably priced. I have found Dr Mario to be professional, well informed and extremely helpful. He is a real talent!

Provided very good service, assessed my needs accurately, listened well and did a great job of instructing me in the use of the hearing aids. Also made an excellent choice of product.

Having had a negative experience with another hearing aid provider, I was delighted to have Ziphearing refer me to Dr. Dana Mario, an audiologist and hearing aid provider in Cambridge, MA. He provided, fitted and is fine-tuning my new Phonak hearing aids. I was peased with the way he answered all my questions and am very pleased with my ability to access the hearing aids and make adjustments to them from my smart phone.

Dana has been helpful and thorough in my interactions (visits) with him.

I have visited the Mario Hearing & Tinnitus Clinics for a year. It provided excellent service and I am 100% satisfied with them.

Nice guy. Very skilled and ethical

I am extremely pleased with my experience of having contacted Dr. Mario for my hearing aid and with the purchase of my 2 new Resound hearing aids. I recommend everyone to stop in to see Dr. Mario.

Dr.Mario was very helpful in adjusting my hearing aid.

The worst family practice. Dont go here, will rip you off. Treated my grand father horribly, maybe all old people. Not only does he rip you off, but then he argues against all online negative reviews. Pathetic