I went here with no particular idea what I was looking for, other than a decently comfortable mattress that fit me. I certainly had no high expectations for the quality of the shopping experience. However, Jim Maleta of Mattress Firm went out of his way to assist me in finding a bed that fit my personal taste. In addition to being clearly knowledgeable about the products, for the entirety of my time in the store, he was kind and engaging. Jim made me feel like a valued customer, and I truly appreciate his help. If only for him, I highly recommend shopping at this location.
We were there for a very long time. It would have been nice to get faster service. The employees were nice.
I had a wonderful experience at Mattress Firm in capitola! Professional service, attentive, answered all my questions, knowledgeable, and made it so easy with no pressure.I went in store to buy one bed and bought two(Good affordable prices and quality product).The manager is top notch, very professional, and the reason i bought my two beds.Thank you Mattress Firm in capital.
I walked in to the store to find a cheap mattress I was greeted by Ashley and she asked me question on sleep habits and what I saw looking for. We tried several different mattresses. With Ashley’s recommendation I found the perfect mattress. I left very satisfied with Ashley’s help and her recommendations. The next day after giving it some thought. I decided to come back and make my purchase. Ashley wasn’t there but her co worker was and helped me with financing. I’m looking forward to a good nights sleep in my new bed. Thank you Mattress firm and the excellent customer service I received from Ashley
Good knowledgeable service. Had the mattress i wanted and it will be delivered in amgew days. Although they have to read their sales script the salesman backed off whenever i indicated NO. He did present some informative information
Great experience at Matress Firm. Went in with my wife to buy a bed during the 4th of July sale. The person helping us really listened and tried to find us the perfect bed. Not pushy at all. Would defiantly go back for our next purchase!
Excellent service and accommodating all my questions. very knowledgeable without sales pressure
Excellent service at the store and by the delivery personnel. 100% recommend them!!
I walked in with my Pillow in my arms ready to find the right mattress for me. Thats when I met Kameron Cale. He was so knowledgeable on all their mattresses and took me through the journey of selecting the perfect fit. Thank you Kameron for all your patience with me as I went through the process with such an important decision of something that Im going to use every single day of my life!
They were very helpful and knowledgeable at the store. The whole process was very customer friendly.
We spoke with Kathryn at the Capitola store. She was very knowledgeable and extremely helpful in helpful us pick the right mattress. I have back and neck issues and she nailed it. I feel great!
This is our second MattressFirm mattress for ourselves, though we bought one for our younger son and our older son bought his own from them. A good sleep on a good mattress is the best, and MattressFirm had the best brands we have ever seen. Issaul, the salesguy, and district manager, clearly knows his stuff. He was very helpful and very clear about all the options and the details of the mattress construction. Mattress construction is a high tech art now. The age of a box of squeaky springs, covered ikapok, which I grew up in, are over. They have a wide range of prices and technologies. I recommended this shop highly.
Not a place were I thought I’d spend a lot of time. But I needed to understand the bed I was going to purchase and how it would assist with my back and sleep. Thank you for spending the time to explain everything and glutting me experience the bed and it’s options. You were by yourself with three people inside and took the time to assist everyone and their needs. I had no problem waiting as you were very helpful and knowledgeable. Thank you for your time, K. H.
We thought that Alexis was terrific! He explained all about the Purple mattresses and each one differed from the other. That allowed us to make an informed decision. We told we had a deadline to leave the store and he worked quickly to make that happen.The delivery men were also excellent and their skills showed as they brought in the heavy, heavy mattress and took out an equally heavy one!I would strongly recommend Mattress Firm. They made the shopping and buying experience a pleasure. Thank you all! Penny Matthews
We had a good experience buying our new mattress. The sales rep was very welcoming and he gave us all the details about the mattress and we were able to pick what we wanted.
Knowledgeable but too interested in making the sale That day
Izzy was great, the delivery team was great. Definitely 5/5 work from everybody!
Thank you so much! At the Capitola location, Alexis was really helpful in picking out our mattress. For delivery, Adrian was great, he was in and out of the house very quickly and was extremely friendly and helpful!
On July 5 we met Kameron at the front door and he was so professional, knowledgable and kind. We followed his lead with the steps to learn about and experience the type of bed, base and pillows for our optimal sleep needs. Our experience with Kameron was fantastic. Just three days later our new bed arrived and was install with no problems!Note to corporate: Two times another sales person and their customer walked over just a few feet away while we were testing a bed. They were talking and made it difficult to focus on Kameron and our experience.While signing up for the zero interest loan, we were sat just three feet away from another couple. We were all at the same long table with no dividers or privacy. We felt very uneasy hearing their sales person ask for their personal financial information as they leaned over and tried to answer with a whisper. We were forced to do the same and felt like a number, not a valued customer.A third sales person asked to take over Kamerons terminal as soon as he was finished. He squeezed in and then proceeded to get customer information from someone standing just a few feet behind us as we struggled to hear the details of our loan, warranty, delivery and such.Mattress Firm should honor and respect peoples privacy and dignity during the loan application process. At least install four small offices cubicles and train the sales staff give each other space and privacy with their clients.
Kathryn Harrison was extremely helpful in our search for a futon mattress. They didnt have the exact type we needed but her friendly customer service will bring us back to this location next time we are in the market for a tempurpedic mattress. She is a true asset to this store.
My wife and I went to the Mattress Firm in Capitola, CA. today looking for a new bed. Kathryn Harrison was our sales associate. We were greeted with a friendly attitude. After a quick Q&A we were offered a number of different beds to try. We were impressed with how clean everything looked in the store. It felt very covid safe. After finding the most comfortable bed we opted to look at the adjustable bed frames. We were on the fence at first but after trying one it was a no brainer. Kathryn was very helpful and offered us mattresses at different price points. We never felt like it was a high pressure sales situation. That said, we still ended up leaving with more than we came for but were happy with the experience and can’t wait to sleep in the new bed tomorrow. Our oldest child will be needing a bed upgrade soon. I know where we will go...
Iz help me with my order, he was professional and kind, and what I wanted was on sale, should be getting it in a few day, I will return again, thank you Mattress firm
The kind employee helped me find the right bed for me. Both with price and comfort.
I bought from Mattress Firm Capitola about 18 years ago all of my bedroom components and back to replace a bedframe... they were so courteous and helpful and I was out of there within 10 to15 minutes although I could have stayed longer just conversation they were so nice..... this is the place to go if you need some bedding mattress and whatever!
Kathryn Harrison was a very awesome Sales Representative, she Helped us find the perfect comfort level on A Mattress. Also she was great about working within our budget. Great Customer service. Thank you Kathryn
Isaac was incredibly helpful and generous, providing a steep discount on the mattress protector when the cheaper option was out of stock. All the while, other customers were coming in, he balanced both taking care of my purchase and helping others. Awesome customer service, a welcomed relief. Got me in and out quickly. Explained the purchase thoroughly. Great experience.
We had a such a great experience here. Katherine was so sweet and tremendously helpful in getting us what we wanted, and the two gentlemen who delivered and set it up were efficient and speedy, and so kind.
We had a great experience at Mattress Firm Capitola. The salesperson was very helpful and the MF process makes selecting the right mattress very easy. They also have an extensive selection of quality products.
Yesterday, we started our quest to replace our old Tempur-Pedic mattress. What was supposed to be a couple of hours journey, was reduced to a very pleasant experience at the Mattress Firm location in Capitola.We were helped by Isaul, who is extremely knowledgeable, and provided friendly answers to all of our many questions. He was honest about competitive solutions, and worked with us to feel comfortable making a decision right then and there, without applying any pressure whatsoever. Just giving us the knowledge to make a fully-informed decision.The rest of the process was extremely professional as well, with timely phone calls about delivery windows, and a 15 minute warning about the mattress being delivered (in the originally promised windows).If youre looking for a mattress, dont hesitate to start your search right there. Chances are that you will get exactly what you need at the most competitive price, and no need to pursue any other avenues.Better call Isaul!
We really enjoyed our time at Mattress Firm in Capitola. Kathryn helped us to make our selection easier with her superb knowledge and expertise with all the mattresses we were looking at. She was so friendly and professional. We highly recommend going to her if you are looking for a new mattress. You wont be disappointed.
Best place to purchase your next mattress. Cathrine is the best, she really knows her stuff.
I had the most informative and entertaining time buying a mattress at Mattress Firm on 41st Ave in Aptos! Kathryn was knowledgeable, didn’t pressure me into rushing into a purchase (which I really appreciated), and helped me think about things that I never considered when buying a mattress! She was just a delight to talk to! Also, this is the only retailer in Santa Cruz county that sells the line of Purple Mattresses! If you are a avid exerciser and weight lifter, the Purple 3 make you feel weightless and is AMAZING for side sleepers! Lastly, they have great financing options - better than competitors! I can’t say enough nice things about my experience! Thank you Kathryn!
What a sham, I applied for their financing which is advertised at 60mo interest free and was denied under the guise Synchrony bank could not verify my Identity, I followed the requirements to the letter and sent them all the info they asked for and my credit score is high enough to obtain credit anywhere i go on a signature. So I was perplexed to say the least and reached out to an area manager for Mattress Firm who reached out to Synchrony bank who advised her to have me reapply so they could verify my identity and maybe approve me. We did,The area manager says we have an approval through some other financial institution for a reasonable dollar amount but the interest free timeline is only 12mo following up a 35.9 % interest rate if not paid in full within the 12 months. Seriously?Eight months ago I rode away on a new motorcycle with a 4 year 0 % interest loan on a signature.Now I have 2 hard inquiries on my credit report report that will take two years to fall off and have a negative impact. And NO BED! I wouldnt buy from this place if they were the only deal in town. I feel shammed, they have acquired all my pertinent information and Im sure theyll share that with other solicitors theyve negatively affected my credit standing and bait and switched with the credit offers,, i never would have applied the second time if i had known it was not the original 60mo 0% interest loan i had originally applied for. Unbelievable!The problem wasnt as much in the not being approved because they couldnt verify my identity it was with your sales associate running my credit information with your alternative financers WITHOUT my permission. Mr Palmer I too am in retail at an Area Managers level as well, Im familiar with bait and switch tactics and if youd like to continue discussing them in a public forum Ive got no problem with that.To be clear what that looks like, you acquired my credentials under the guise I was applying for 0% financing, when that was declined under bogus reasoning you automatically used my credentials to apply somewhere else without my knowledge or permission for a loan or an organization I wanted nothing to do with. Thats in laymans terms SHADY! Legally its called something else.
Kathryn was very helpful.Highly recommend her.5 stars
Kathryn at the Capitola Mattress Firm is a miracle worker! She gave us an incredible deal we came from Mancinis where we were treated horribly. I cannot believe the difference in my experience. I will recommend everyone I know to go to see Kathryn.
Sales rep was very friendly & knowledgeable. We learned all about the latest mattress technology! So looking forward to sleeping on our new mattress (& hopefully snoring, less back pain).
Good selection of mattresses in all price ranges. Excellent salespeople. We have bought all our mattresses from this company for over 16 years. I highly recommend Mattress Firm.
I am so happy with the customer service at Mattress Firm! Katherine has been very helpful and knowledgeable when it comes to picking out the right mattress. Ive been to other mattress stores, but the customer service was lacking. If you want a great experience, head here!
Quick and easy. Good prices
I had an incredible experience with Mattress Firm Capitola! Kameron was kind, knowledgeable and very patient with my mothers’ and my constant questioning and commentary when we came in on Sunday 3/7/21 looking for a new mattress for myself. This is the first “real mattress/bed” that I have ever bought for myself and as much as I thought I knew what I was looking for, I was also really nervous to try something new. Throughout the process I felt that Kameron, my sales person, really listened to my concerns about and my physical needs when looking for and finding a mattress. I felt listened to, heard and understood during this whole process and and instead of leaving with solely the mattress that I thought I was after, I was sold on a mattress that cradles and supports me like a dream while side sleeping and an adjusting bed frame that after spending almost 30 full minutes lying on during my visit to the store, I feel confident will help to eliminate my sciatic pain. I could not have asked for a better, more positive experience purchasing my very first bed. Kameron even gave me tips and advice about how to safely package up and move my bed and bed frame when I get ready to make the big move to the east coast.
Ashley was very helpful and friendly. Great experience, and good people.
Katherine was amazing! She was super helpful and informative. She knew exactly what she was talking about and wasnt a pushy salesperson. I would definitely go back thanks to Katherine!
I did not enter Mattress Firm intending to purchase a mattress.Until... LO! Enter Kameron Cale, and behold my tale. Kameron, the Mattress Firm staff who descended from their celestial mountain of administrative grace and professionalism to ask about my needs... I know not wherefore Kameron was trained or acquired such powerful charismatic benevolence, but I was assisted not by a salesman. I was helped by a bastion of good, a force looking to create an experience of empowerment and sleep such that I could not but plunge into pursuit of my goals. I tried mattresses. I tried frames. I was given options. There was no pressure to buy, simply a shared air of camaraderie that silently communicated, Describe what you need and Ill try to help you find what youre looking for. If you felt a slight tremor in space and time on March 15, that was simply the planets aligning as I lay my head down on the most. Comfortable. Mattress. Substituting a chorus of angels for the kindly proffered, Are you interested in hearing our financing options? The die was cast. My fate was sealed. I was whole-heartedly impressed with the professionalism and knowledge of the Mattress Firm staff, and I left feeling elated that I had been guided by our local metaphorical Virgil on this mattress quest. Kameron, may your helpfulness continue to aid other sleepless souls on their quest for comfort. 10/10 would recommend.
Catherine was a fantastic guide, helping me distinguish quickly the right mattress for me. And then she secured great discounts as well. I feel blessed that I will have a great new bed in my home within the week!
BEWARE❗❗ AVOID❗ This store will rip you off!!! Once they have your money 💲💲 they will Not lift a finger to help you. Kathryn Harrison is untrustworthy and full of lies - nothing but a bait & Switch. Cameron is incompetent. In the future I will do all my furniture shopping at COSTCO. Their delivery service was the WORST. Delivery guys were dirty, unkempt, slovenly and very rude. Certainly NOT a white glove delivery. Buy from here and you will have Nothing but regrets.
I bought a mattress from Kathryn today. She is an absolute pro. Great experience and would recommend to a friend.
I had a good idea of what I wanted and the store employees let me take the time to make a better decision. Answered all my questions and were helpful and friendly. Great bed shopping experience!
I went in fully prepared to talk myself out of a bed. The salesman was patient and heard me out around exactly what I was looking for. He did not try and upsell me and I walked out happy and with a wonderful brand new bed!!ThankYou
BEWARE❗❗ Horrible customer service. Bait & Switch. NO commitment to customers once they have your money 💲💲💲😥.Kathryn Harrison is untrustworthy, a liar and will tell you ANYTHING to get your money. Cameron is completely incompetent. Buy at your own risk!!
Kathryn was an amazing professional making sure our own personal needs were a part of the buying process. The purchasing process was also very easy and enjoyable. Would absolutely recommend Mattress Firm--and this particular location--to anyone!
The sales rep respected my budget. He was courteous and knowledgeable.
We checked out several of the mattresses on display. Isack was very helpful professional and told us everything about each of the mattresses we had in question. Very friendly and informative.
Great experience shopping for a new mattress at this mattress firm in Capitola. Issac A. was the salesman who helped help me out. He is extremely knowledgeable and helpful and was able to find just what I was looking for in the mattress I selected. If you’re shopping around for a mattress just visit this mattress firm and ask for Issac!
Great Individual Attention by a very knowledgeable and caring manager who went out of her way to help us choose the right mattress. Didn’t pressure us to buy the most expensive one. She also ensured we had special legs that we needed. She made a special trip to our house herself to deliver shorter legs so our bed could accommodate my husband getting in and out it due to Parkinson’s and cracked ribs. When the delivery guys left and forgot to put them on, she was on the phone with her warehouse and had them turned around and back at our house in less than ten minutes. You won’t get this type of service with other places and you sure won’t get it with Costco. It’s all about service ! Kathryn Harrison is her name - remember it. We like to shop local and when we find someone as good as she is we tell everyone we can about her. She is wonderful !
I had excellent and knowledgeable service from Ivan at Mattrss Firm. He showed me many options in choosing the right mattress for me.
The lady at mattress firm in capitola was absolutely sweet as pie! She made my mattress buying experience amazing and even fun! Thanks Mattress Firm!
Needed a new mattress. Went to Mattress Firm. Salesperson listen to my requirements and had me test three Mattresses. I purchased a mattress and delivery was the next day at the time they gave me. They took my old mattress. Very smooth & easy purchase & delivery within less than 24 hours
The Capitola Mattress Firm Team did a great job identifying the right bed for our family needs. Thank you for getting us what we were looking for.
I was helped by Isaac, he was extremely helpful and got me a great deal! I love my mattress, I couldnt be happier with it. I shopped around all day but Im glad I picked mattress firm! Thanks Isaac!
Was quick and excellent!!
Absolutely the best place to buy a Mattress. Very impressed with the service.
My mom is moving in with us, so I needed to get her a specific bed to meet her needs. She is 80 and has little mobility.The minute I entered the store Kathryn greeted me . Even though she had a mask and gloves on, I remembered her from the Sand City store. I had bought my daughter a mattress a few years ago and we love it, so I knew I was in good hands. She asked me some questions and immediately showed me the Purple bed. It’s technology helps prevent bedsores.Then she educated me about a proper pillow and bedding, and showed me how to use the adjustable remote and get the right height set up for a person who is 5 feet tall. (The frame legs adjust for the user’s height)We were rung up and out the door in no time!Thank You!!!
The sales people were knowledgeable and easy going.
Picked up a Mother’s Day mattress today. Kameron was super helpful and thorough with describing the different kinds of mattresses. Very professional, no B.S. that you get with sales at other places. Overall, a great experience and a happy Mom.
We had an incredible mattress buying experience with Tabitha! She was highly knowledgeable, very patient, and super friendly. She asked us the right questions and was able to determine what we needed in very little time. We tested several options under no pressure/rush to commit. Tabitha even went the extra mile to ensure we got the greatest deal, calling multiple stores to determine if the mattress we were looking for was available elsewhere. We definitely recommend going here for your next mattress!
Wonderful person, Kathryn, and coordinated everything, including delivery and set-up in Hawaii from Capitola!
Kathryn Harrison did a wonderful job of helping me decide which mattress would best fit my needs! Looking forward to trying my new Adjustable mattress!
I just purchased my 4th mattress from this location. Ive had great customer service everytime. Theyre very helpful in finding the right mattress at the right price. Kathryn knows whats what. She listens & gets things right. Delivery is always prompt & professional. Highly recommend!
The showroom was pleasant and had a lot of variety . I was helped by Kathryn, she was pleasant, knowledgeable and very helpful. I feel like I learned a lot about the products and Im confident with the decision I made getting a great mattress within my price range. Thank you!
I came here for a guest bedroom mattress and was extremely impressed by the service I had with purchasing my new mattress. I ended up buying a queen size adjustable bed for me and am totally happy with it. I thank Katherine my sales associate who took extra time with me and exuded compassionate care for me with my many health conditions. I new I got the right bed for me and I now sleep better thanks to her.
It was so easy to work with the sales person and I got my purchase delivered the next day!
Jacob was our sales rep at the Marina CA location and our experience purchasing a new mattress was absolutely seamless and he was incredibly thorough in ensuring we had the perfect mattress for our needs !
Katheryn(sp?) was excellent! Asked appropriate questions about out sleep needs and actually listened to our answers. The first mattress she recommended was actually the best fit for us but she made sure we checked the other options. This is our 8th purchase from these folks (from before they changed the name) and the service has always been excellent
Very knowledgeable and professional addressing sleep habits back neck and hip issues. Go see Isaac Arballo who is located at the Capitola mattress firm. Excellent customer service
Very pleased with my experience with Isaac Arballo as our salesman addressed us with the up most professionalism and addressed our needs in what we wanted in for our bed. Patient, listened, and helped finalize our decision we found our bed and are walking out happy and pleased with our purchase definitely recommend mattress firm in Capitola for anyone’s future needs in help with there mattress needs! Ask for Isaac!
Isaac Arballo crushed it! Super knowledgeable. Made it quick and fun!
Isaac was very kind and helpful, not pushy at all. I would definitely recommend Isaac to anyone shopping for a mattress.
I went there having no idea what kind of mattress I wanted to buy and came out confident that I got the right mattress for my budget and personal shape and sleeping habits. Kathryn who helped us choose a mattress knew everything about mattress material as well as human physics and she enjoyed helping us which made it a wonderful experience. Highly recommended if you dont know what you want.
WoW! I had the best customer service interaction today from Kathryn.I walked in with No energy neck pain back pain I came out walking nice & tall knowing just in a few days Im sleeping wayyyy better .Thank You Kathryn .
Made easy arrangements with no fuss. I was slammed against an emergency timeline, and they came through. Grateful!
After shopping around at several mattress stores in the area, we ended up purchasing a mattress here. Katherine was super helpful and not pushy at all. Super happy with the bed and the service
Kind, considerate and professional. Best price too!
Tabitha was exceptional! She was so friendly, kind, helpful, a great conversationalist...you name it! I never knew that shopping for a mattress could be such a pleasant experience! Bravo!
Kathlyn Harrison went above and beyond. With what’s going on, covid-19 we felt extremely comfortable how clean and professional it was.She handled multiple customers at a time by herself and the process went fast and smooth. Look forward to buying another bed again
Kathryn helped me and my mother find the best mattress matches for our individual needs and we loved her humor and personality she made it possible to have a good night sleep no longer just wishful thinking.
James was very friendly and helpful with my different sleeping needs
Kathryn was amazing! She was very friendly, attentive, and cared about us very well. Great attitude, and overall amazing customer service skills. Ever since our car crash we needed a better matress to have a good nights sleep. She took the time to help us out on choosing our new matress. She was very patient, and informed us about our new purchase, delivery instructions and how financing works. Our experience was very pleasant! We appreciate your time Kathryn! and we would definetly recommend people to swing by mattress firm Capitola. :-)
They were fast, cheap and delivery in 48hrs!
Sales team was friendly, courteous and helpful. The issue I and my wife have is with the mattress. We were shopping for a new mattress because of problems she has with her back, which we explained to the staff. We decided to splurge on a luxurious and very expensive choice. The sample in the store that my wife selected after trying them all out was soft, plush and comfy.The mattress that was delivered is hard as a rock and neither of us has gotten a comfortable nights sleep on it since. When we complained, we were told it has to break in, which according to their contract requires us to wait at least a month. We were told that jumping on it could accelerate the process.This is close to failure in advertising and misrepresentation. The product we got is nowhere near the product we tried and selected in the store. If we had been told the difference would be so severe, we would have asked to see choices that dont require a break in.
Always get first call service when I go in there. I bought a mattress there three years ago, when I went in to get new sheets the sails person, Kathryn even remembered me. Was very impressed and I got what I was looking for.
Great customer service.Worked with me on a special order and went above and beyond to make it happen.Thanks much.
Ive purchased 3 mattresses from Mattress Firm and this 3rd time we did it completely over the phone with Tabitha. She was an absolute pleasure to work with - always friendly and professional and quick and competent. We had a very unfortunate mishap with delivery (due to the Oakland distributors near our new home) and Tabitha helped us immensely. She jumped on the phone, worked with the warehouse and got us our mattress on the day it was needed. Thank you again! Cant recommend Tabitha enough.
Very professional, helpful and prompt turnaround.
We went in while waiting for our to go pizza next door and selected a queen mattress for our son who outgrew his twin bed. Thanks to the support of the sales woman, she helped us understand our options, had my son lay on a few beds and he quickly found the perfect one. We’re going back to replace our old mattress!
Awesome experience! We got a 3800 mattress for 1400 because there was a small snag! And the free movable base is a no-brainer. Its excellent for reading or watching tv in bed! We live slightly outside the delivery area and were going to have wait longer to have our stuff delivered but the salesman made some calls and got it arranged for regular delivery so we got our stuff super quick!
What a pleasant experience. Daniel was extremely knowledgeable and helpful I highly recommend him. We Just stopped quick to check it out ended up doing all of our needed bed shopping ( queen and king size sets) got a killer deal on adjustable bed and mattress set. This is the place Ill recommend.
Everyone was extremely professional and accommodating. We arrived exhausted and in immediate need of beds. When I called to report that my beds did not arrive when expected, the staff responded and made every effort to correct the wire-crossing. Thank you so very much!
Really congenial staff. Large selection. Offer both delivery & removal of old mattress.
I went in during the Presidents Day Sale to look around and found a number of options at great prices. Jaime, the Assistant Manager, assisted me with trying several out, and never pressured me to consider more expensive options. She was great at explaining prices and options, delivery fees, etc. I came back later that week and was assisted by Dee, the manager, who helped me order the mattress and frame I wanted, which happened to include free delivery. Both were professional, friendly, very knowledgeable, and extremely helpful. The delivery company provided email and text updates the night before delivery with a 3-hour window, as well as when the truck was 10 minutes away. The delivery men wore booties and laid down a work mat, and were efficient and friendly as well. The Tulo Soft mattress I got was perfect, and I have been getting the best sleep ever as a result. I recommend this store wholeheartedly,
Great service and very informative with helpful information