So, I called them to see if they could machine a small engine head for me. Jacob answered and said they couldnt but he took my information and said he would do some research for me. He called me back and had a list of places I could call. Im blown away. I hope they know what a great employee they have. Thats the old school business mentality thats been lost, for the most part, these days. I called like eight other places and no one would even talk to me past my first question. Jacob and Fastenal, thank you..

I can’t get anyone to answer my calls.

Was in a pinch and bought there overpriced junk and now they wont refund me for my $100 12 piece socket set. Ill never do business with them again .

Always great service! Thank you!

Poor service is an understatement