Walked in and couldnt find a single thing. And no way of knowing where things were. But the store was clean and seems organized.

Plenty to choose from and some very good finds. Even two new cookie jars!

Great thrift shop arranged more like a fine department store. Good variety and friendly volunteers.

I always come here and shop. Theres lots of stuff to choose from and you can get clothes to paintings to furniture. I would definitely recommend coming here to shop for clothes .

Very clean, friendly place. Lots of variety things to choose from.

Good selection, good cause!

THIS PLACE IS MY HEART AND SOUL WHEN I GO THRIFTING ITS JUST *CHEFS KISS*

Crowded and loud! And kind of expensive for a second hand store.

I always stop in then Im in Caroll Im from Iowa city Iowa. We visit friends in Caroll.

I love it there they have more stuff there than denison Iowa employees are very nice and friendly

Always try to stop in to this location but not the nicest people in the world. Little over priced.

Ridiculous and rude. Uncoordinated, messy, unorganized, prices are priced high, low. Needs management badly.

Best store ever!

We usually find something we need and the proceeds go to a good cause.

Great place to pick up clothes. They have good customer service.

Always a great find!

Great place with a great cause!

My favorite place,good prices...!!!

Love this place.

Favorite places to thrift shop

Love New Hope! Lots of treasures to be found and the prices are amazing!I especially like the huge and cheap selection of stuffed animals. I run them through the washer a couple of times ( sometimes in a pillowcase ) with lots of hot, soapy water and dry with three or four clean towels to fluff and they are like new!Whether rich or poor, we should all be doing our part to reduce, reuse and recycle....rather than buying new, whenever possible.Thank you to the generous people who donate merchandise!It seems everyone working there is so nice and kind and joyful.

This is one of the best thrift stores around. Everything is neat, it smells good, the people are nice.

Love it here good prices

Linda enjoys her bargains from New Hope.We are 75 miles west on 30 but stop here when in Carroll.

I went to the Jefferson story first, I called to see how many kids and adults were allowed in the lady informed me that it was 1 kid 1 adult but that changed. I went in with my wife and 3 kids. I come out to the Carroll store wall around about 10 min then was informed only 1 kid per adult. I informed them that I was just in the jefferson store and that they said the rules changed. I am not sure who the lady was but she made it clear that she makes the rules and that the jefferson store has no say so. It just showes you that works make up there own rules when the head person is not there so I took my money else were.

Still love this place but I miss the old days when things were truly a bargain and ya never knew what you were gonna find!!! Now everyone goes there and the prices are jacked up!!!

Nice shop. Clothes are a bit mixed together and not by sizes.

Great deals great atmosphere would return and RECOMMEND

The prices are getting out of control. People go for a bargain, its no longer a bargain. I was looking at worn out shoes marked $3. They belonged in the landfill. Free hotel shampoo and lotions for .50...half used. Im all for what its there for, but come on. They have things behind the counter, but never can get one to help. They have their auction items because its ebay as well now. And they probably spent a pretty penny on their coffee shop, which explains why the cost of everything is so high. I can not justify going anymore. Unless your after kids clothes. Skip this place.

Its a great consignment store

Very nice place with a good selection and fair prices. Layout is simple and signs are clear. Card is accepted here. Clean store and friendly staff. Purchased several fragile pieces and cashier insured that they were well protected. I will be returning here in the future.

Found what i needed

Great Store.. A lot of great deals and unique items

I love this Bargain shop, new arrivals every day. I just moved to Carroll and got a lot for my new place. Now Customer Service needs a lot of help, more smiles and friendly staff would be helpful so people feel welcome.

Love this store

I called this place my honey hole, great selection very low prices

Great prices on second hand items. I love shopping here.

Love it even more after the remodel. Staff is very helpful and friendly with new sales every day. Very clean and organized.

Lots of nice things, some stuff brand new. If you dont want your stuff donate it here, sales help special needs people. Ive purchased many things here, happy with the deal and the money was going to a great cause.

Im all for great prices, but the customer service needs some help. If you go shopping dont bring your kids, they will end up getting screamed at for a simple skip around the store! If its a problem lets teach them a lesson by telling them, not screaming at them!I complained and put my foot down and was told well.. its a simple freaking skip. Get over it!

A lot like a Goodwill or Salvation Army. New Hope is a not for profit which benefits severely handicapped people who live at New Hope Village. Recently expanded the store to another wing. Lots to choose from and reasonably priced on most items. Check the auction items at the front of the store as well.

Lots of nice, gently used items for a reasonable price. Love that the money helps with client needs and they often greet you as you enter to let you in on the daily specials!-

For a 2nd hand store they have very reasonable prices. Can find almost anything here if you have a little time to browse an look around. Staff is very friendly also.

Used goods for cheap. Its fun to see what is up for purchase every week or two.

Best place to get books for my classroom

If you find what youre looking for yes very good prices

Nice store filled with many items to purchase. Worthy cause to help those wanting to live independently.

Love this store. Good deals and friendly employees!

Great selection love shopping there

Love going to the store never know what you are going to find.

I love shopping here. You need all day if you really want to look at everything. Always friendly staff

Better than any thrift shop u will ever experience a must too see in Carrol iowa

We were there to make a donation very easily done

I grew up on new hope village store every time me come down from Minnesota always have to stop in

Very reasonable priced. Well organized

If youre willing to dig around for awhile, the prices cant be beat. My main complaint is the cleanliness of items, everything just has a grubby feel to it like a Goodwill would, which makes sense because its all donated items. Nothing that cant be fixed with a turn in a washer and dryer! :)

Awesome big thrift shop. We got a ton of cool stuff for $20.25.

Great variety of second hand clothes and household items at great prices. Cash it check only and in a society where many people only use debit cards they should upgrade.

Great place to shop and to help the county.

Dorothy who waited on me and my daughter in-law was very nice.She is one of my neighbors, always has a smile and she is very nice.

Just like Goodwill or Salvation Army, but local. Kind of grungy and always disorganized, but the prices are right and it serve a good purpose. Money goes to a local facility for the physically and mentally challenged.

My most favoritest place to shop in the world LOL seriously though they have great deals most of the time, sometimes I will find things ridiculously overpriced staff is not very good at changing the price when I explained to them that I could get the same thing at Dollar Tree for a dollar that they have marked 3 other than that it is a wonderful store for a great cause and Eric is always great at telling you at the door with the special is

Nice, clean resale shop. expanding and will soon have a snack bar and coffee shop.

You never know what you will find.

Great thrift store. Prices are great. Really awesome prices for the product.

Alot of good items...reasonable prices!

Large redo store. More merchandise than you can get thru in an afternoon. Fair prices

Lots of interesting things to look through. Kind staff, fair prices, and decent organization.

Always find cool stuff here!

Love this thrift store. Prices arent always consistant... But it is an awesome store!!

Good but couldnt find what I want Wright now

I love this store clean great buys affordable :)

So many pretty things to look at & cheap if something catches my eye.

Love to shop there, but not priced very well..often too high in my opinion. I mean a bottle of Suave Shampoo for $2 when you can buy it at WalMart for $1. Who is doing the pricing here? I think everyone..I mean everyone should keep complaining to the management to bring back the $5 punch on the cards in addition to the $10. I would go much more often if they did..at the rate now..everytime I go I get NO stamp! Uggghhh!! Makes me not want to go!

Shopped twice in one day! Lots of great bargains. Speedy checkout.

Most times can find bargains great variety and values

Great place for collectors and money goes for a good cause

Nice place to go if youre looking for second hand items and for a great price too. Plus its nice to know the shop helps those with disabilities.

Good prices and always fun to look when I have extra time.😁

Yesterday was my first time in this store. Very rude unprofessional cashier. Even after apologizing and explaining it was my first time she laughed telling me learn how to add when it came to misunderstanding about my total.

Fun place to shop!

Absolutely amazing place to shop and look around.

Great resale store have a little of everything and prices arent bad.

Very sweet ladys at The counterCool Sales every day

Very friendly and wonderful prices

Sure if u r in Carroll and if u have time stop in & look around

Great fun to shop in there, something new all the time, great staff and plenty to look at and find! Thanks

Great treasures are found here

Usually can find good items here and it helps a good cause.

Best place to find anything! It beats the dollar store every time.

Great finds

Love this store..and the emplyees! I never know what treasures i might find

Its a very fun second hand store to shop at

Is good place to find good deals on used items, and or antiques

Efficient staff, and friendly attitude.

Girlfriend went inside

Great stuff. Great price

Awesome place to get good bargains

Always find something unique!!

Great place for childrens clothes!!! Very nice people too!