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Slumberland Furniture - Cedar Rapids
215 Collins Rd SE, Cedar Rapids, IA 52403, United States
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Slumberland Furniture - Cedar Rapids
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La
Review №1

I just bought a LB recliner there today, and they are just as nice now as they’ve always been. They have great prices and sales, helpful salespeople, and good products. You should prepare yourself to have to wait for the item to come to the warehouse in case it isn’t readily available though.

Ca
Review №2

Staff was friendly and helpful. Got a great deal on our living room set! Thanks John and Kyle.

Jo
Review №3

Regan was very helpful in helping me buy a mattress and stayed in my price range. Very pleased with my experience at Slumberland for th first time there. I would recommend anyone to shop there. Prices were very good, they were very professional.

Ma
Review №4

Had a great time at Slumberland. I believe God led me to the right purchase—1st one I saw . What a great recliner. And Milo was great answering all my questions. Have a blessed day.

Je
Review №5

Good sale prices. Not too happy about how long it will take to get the couch, but understand the reason. Staff was very helpful.

Ni
Review №6

I have lower back pain, so I needed a mattress that would be both supportive and comfortable. I have never witten a review before, but Kyle was so amazing to work with! I had been to several mattress stores in Cedar Rapids, but his customer service and friendliness sold me on Slumberland!

Sh
Review №7

Ask for John!!! John was great to work with. He is very friendly and helpful. Slumberland was the first furniture store we stopped at. We went to several other stores afterwards to compare and we ended up coming back to Slumberland. The furniture is very nice and priced very good. We picked out furniture for several rooms and had lots of questions. John stayed after the store closed to finish working with us. You cant find better customer service. He was never pushy like alot of sales people. He truly helped us find what we were looking for.

Ma
Review №8

Loved going to Slumberland! Such great and reasonable prices (especially for a college student) and staff was honest about quality, experience of other customers, and wait time for products. Will definitely use again:)

Sh
Review №9

The lady that helped us was very exceptional. She answered all our questions and had a great sense of humor. She gets 5 stars. The only reason I gave 4 stars was because we have to wait 6 weeks for delivery. Otherwise a very pleasant experience overall.

So
Review №10

Stopped to look at dining room tables. We were greeted by Cindy. She was very knowledgeable and showed us several different options. A great experience!

Sh
Review №11

Milo was amazing! Not pushy but very helpful! I will definitely be back! Was there several years ago but not impressed. This time I was blown away! Give them a try!

St
Review №12

Very nice associate, Cori, introduced herself and asked if we were looking for anything in particular. She told us to enjoy a look around and if we needed anything, let her know. We found a perfect ottoman (with storage) about 5 minutes later! She was wonderful, was able to sell us the floor model rather than wait til May for order to arrive. It’s a beautiful smaller piece, fabric upholstery that sheds dog hair - very important at our house. Our big dog is able to use it a a step up to our tall bed which was our primary reason for buying. The storage is a happy bonus. It’s a perfect purchase and was on sale. Thank you.

Sy
Review №13

We perused the website and learned that the specific item we wanted was in stock [according to the website]. We drove all the way out to the showroom in Marion and found the exact match on the sales floor. When we got to the register to pay/pickup the merchandise; only then did we learn that the items were in fact *not* in stock; and would not be available for pickup until next week. And of course no one on site wished to fess up about the misinformation on their own web site.

Tr
Review №14

Great service. Friendly workers and easy to work with. Were not pushy and very helpful when we were looking at recliners. Happened to get a great deal on a recliner on the last day of the big sales.

Vi
Review №15

Had a wonderful experience at Slumberland. Milo was great to work with - very knowledgeable but not pushy whatsoever. He was right there when we had questions but let us have our time to discuss and decide what we thought was best for us. We got exactly what we wanted at a great price. Will definitely be back and ask for Milo again!!

Li
Review №16

Easy to work with. Sales person very knowledgeable able products.

Bi
Review №17

Everyone was professional and friendly and polite and helpful. Answered all my questions. Made my decisions easy.

Ha
Review №18

We visited a couple different furniture stores in the area on the same day. Ultimately we chose Slumberland to make our purchase because of the exceptional service we were provided. (And we loved the price & quality of their items!) Incredibly happy with our experience, and we cant wait to get our new furniture delivered!

Em
Review №19

Ask for Bob! I appreciated how he did not hover over me while looking and did not pressure me to buy, but was still attentive and answered any questions I had. His service was the best that I had during my search for furniture. Thanks Bob:)

Pe
Review №20

Milo introduced himself to me and gave me two choices; he will stick with me or disappear until I search for him.I needed help so he stuck with me.I knew what I wanted and was out happy knowing the two chairs I bought would be delivered in a week!Good going!

Am
Review №21

Great, affordable art find while helping my brother shop for furniture! Our lady that was helping us, Denice, was the greatest! Super knowledgeable and honest.

Da
Review №22

We had an enjoyable shopping experience at Slumberland. Milo was a pleasure to do business with. Greeted us and checked in periodically with no pressure. Take your time as they have an exceptional inventory. Very happy with the quality and price of our purchase.

Mi
Review №23

Great prices and selection. Very helpful staff also

Ri
Review №24

The dresser I purchased was just what I was looking for, and being on sale made the deal even better. Cindy the sales lady was just great. She helped me decide which one I should get, and was very courteous and friendly. Great place to shop.

Sa
Review №25

Absolutely the best experience purchasing my new couch and recliner! The most helpful and understanding customer service!

Ju
Review №26

Easy purchase. Greeted right away, showed me the group of recliners that fit my list of priorities and let me browse. He returned in a few minutes to help if needed. I showed him my selection and we proceeded to check out.

do
Review №27

Mr. Nissen was very nice and checked on prices and if our chairs were available at this time. We got a great deal on two recliners that were on sale Memorial Day.

Su
Review №28

John was so helpful! He showed me about 6-7 dressers and measured height/width for me. Got the perfect one and even on sale! He also suggested free delivery (we live in Cedar Rapids, IA). Great experience. Thanks, John.

Ma
Review №29

Very helpful! Our sales associate was able to help me get exactly what I wanted and was able to even get me a better discount!

Kr
Review №30

Bob Lux was very friendly, knowledgeable, and understanding of our wants.

Br
Review №31

Great Place See Mike. He always helps us out and is great to talk with!

Ro
Review №32

The service was great and the price was excellent as well. Bob Lux was an excellent salesman/ representative and served us well. Thanks.

Je
Review №33

Sales are very helpful while letting us view all the furniture on our own. They were honest about the turn around time, and very friendly.

sa
Review №34

Denice was very helpful and knowledgeable in helping us pick our chairs. Great discounts too.

Su
Review №35

Had instant help as I walked in the door and led me in the direction that I needed to go. Answered all my questions and left me alone to try out things and make my decision. Very friendly and accommodating place. Thank you, Milo!

Ra
Review №36

Straight forward transactions and matched a competitors price. Good service, not pushy but answer questions.

Ch
Review №37

Excellent customer service from sales associate, Mike Nissen! He found us what we wanted and needed quickly and efficiently. Told us about protection service but not pushy. Go see him!

Au
Review №38

My wife and I tried to order a couch from Slumberland in Cedar Rapids, back in November 2020. We were originally informed the couch would arrive in 2-3 months, with the delivery date being in February. As the months came and went, the date continually got pushed back. We still do not have our couch 6 months later and are being told that it should tentatively come in June. We understand there are delays with receiving products; however, the communication from Slumberland regarding the delays has been poor (I have been the one calling to check in on the delivery date) and the delivery date continues to slip. It has been very disheartening to work with this company. We are incredibly disappointed with the customer service and management, and we would not order from this store again.

Sa
Review №39

Needed a king foundation and bed frame was able help us out in last minute. Milo did an amazing job.

Su
Review №40

They didnt offer small dining room sets but the sales clerk was very friendly.

Be
Review №41

Milo is the Best salesman he greets you answers all your questions and gives you space to shop. He seems to appear just as your ready. He’s not pushy Just informative enough! We have the best service and quality furniture from Slumberland highly recommend the store to find your needs. Due to manufacturers cut back we will wait to receive our couch but patience is a good virtue.

Je
Review №42

Cant complain about this place at all. I might wish the layout to be a little more organized but thats nitpicking and wholly unnecessary. Didnt buy but the prices at this time were EXCELLENT! The sales associates were willing to allow us the freedom to look and still be present to answer any questions. Great first time impressions

Gj
Review №43

They did a wonderful Job. They allowed us to look without being pushy. Our sales rep was able to answer all our questions, and we were able to get a reasonable price on our new Leather chair. Ask for Cori Phipps shes great

Ro
Review №44

Purchased bed shortly after Christmas its now the middle of February still nothing this whole transaction has been nothing but problems. Some wedding present. The only reason Im leaving one star is that I really love the mattress we got if not for that wouldnt have bothered at all.

Ki
Review №45

We were greeted upon arrival, Al let us know about current specials and then allowed us time and space to look around. He followed up and was able to answer questions we had. Loved that there was no pressure but still good customer service.This store had better service and variety than a similar furniture store we visited nearby. Would recommend Slumberland.

Ci
Review №46

Denice was very helpful to us she found exactly what we were looking for fast service even when she was busy with other customers she did awesome job Keeping engaged with all her customers.Did a good job on explaining the Protection plan For the new furniture... Probably the best experience I ever had looking for furniture.

Ka
Review №47

Good salesman. Left us alone to figure out what we wanted ...just checked back a few times...bought a recliner. Thanks to Keegan.

Le
Review №48

Our sales associate, Cynthia, was very friendly, listened to what we were looking for, and shared options that exactly met our needs. Our shopping experience was great and we look forward to returning for our futute furniture needs.

Am
Review №49

I was in the market for a bed frame and I needed it quickly. I called ahead and spoke to John who was able to look and make sure they had one and make sure it was ready for me when I got there. He made the process very easy and quick which is what I needed at the time. I appreciated the Great service.

Du
Review №50

This was the first furniture store on our list of many that we were going to visit. We were immediately greeted as we walked through the door. We told them the price we had to work with, the color and the style of the sectional sofa we wanted. They found us the perfect unit! They are very friendly and the atmosphere is very inviting. I will defend go back!

Na
Review №51

Bob lux was an excellent salesman. Very personable and helpful. Thank you

Ma
Review №52

Denise was great to work with. She answered questions and gave suggestions when asked but also gave us the space to look around on our own. Was very happy with the selection and the service.

Yo
Review №53

Mulo jaspenga was very professional when helping me with what I need two thumbs up ☺️

St
Review №54

I found just what I was looking for &the salesman was helpful & cordial. Customer Pick Up worked out great.

Ra
Review №55

We have bought a couch, a dining set, comfy chairs and a bed from here over the years. We keep coming back because we love the things we buy and they hold up over time. Also, the sales people are great!

Au
Review №56

This was a great experience. I was able to walk in and get what I wanted. I felt that the salesperson was very informative and was able to answer my questions with ease. I will definitely go back for my future furniture needs.

Lu
Review №57

Milo Japenga was exceptionally instrumental in helping my girlfriend and I find a great looking sectional for our new place together. He was easy going and a ton of help in explaining all the details of the 5 year couch care program and the benefits of having it. We can’t wait to get our new sectional next week.

Be
Review №58

Easy to purchase, no badgering, was left alone with occasional check ins as I walked the floor. I was pleased with Al’s approach to selling me my couch. I can’t wait for it to be delivered on Friday!!

Ad
Review №59

Bob was a great sales person to work with. He explained a few things and then just let me look around and was there to answer any of my questions. I felt no pressure and will go back for any other furniture purchases.

Ph
Review №60

Went back to Slumberland since I got good service and savings last time. They had just what I wanted and they took care of me . Thamks

An
Review №61

I received excellent Customer Service from Cynthia, she was very patient and helpful. I appreciate the time she took to make me feel comfortable.

Sa
Review №62

Overall the experience was good especially considering how crowded the store was this weekend! Slightly disappointed that our salesman was wearing a mask under his nose. Most everyone in the store up here to be taking all the appropriate precautions. Aside from that, they had the item we were looking for in stock and the sale went very nicely.

Du
Review №63

Milo was super helpful and worked with us finding the right stuff in the store. Slumberland missed the mark on delivery. They just dropped it off like this outside of the condo and left.

Ru
Review №64

Great customer service. Thanks Bob

Ch
Review №65

Milo was extremely helpful to answer questions and help with ordering. He allowed us to look at our pace and was great salesman to deal with!

Ro
Review №66

Our salesman, Bob, was absolutely amazing. Nowhere to be seen when we needed a minute and right there when we were ready for him with questions about the bedroom set we were considering. A couple of days later, we were back in the store looking for a new couch. Bob answered all of our questions and was great AGAIN. I’m sure the sales staff is on commission. That being said, I didn’t feel Bob was trying to pressure us into taking the more expensive of our 2 options. For any future furniture needs, Slumberland will be our 1st stop. And if Bob’s working, he’ll be our salesman.The only down side is the 3 month delivery time... But for the deal and the service we got, it’s worth the wait.

Sa
Review №67

Al greeted us and told us where we could find what were looking for. He said to let him know if we needed any help. We walked all through the store and had some questions for Al. He answered all our questions and helped us decide on the right dresser to buy.

Ke
Review №68

So far I give it a five for service and knowledge. I love there selections. Hate we have to wait 6 weeks but that is not Slumberlands fault and I understand. We have always been happy with the quality of things in the past. Bob was very helpful and friendly not pushy and let us shop with no pressure. Thank you Bob!

Al
Review №69

The staff is nice but there were quite a few damaged/broken display piece which makes me question the quality.

Ke
Review №70

My wife and I have not ever had a bad experience here. Even though we have looked at the inventory at other stores, we keep coming back to this Business because of the care, courtesy, and efficiency of the services and products they provide.

pe
Review №71

Always a good experience here. John was helpful and knowledgeable.

Me
Review №72

Incredibly disappointed in customer service. Cannot currently comment on quality of merchandise as I am still waiting. I ordered a kitchen table, 6 chairs, 2 barstools in the beginning of December 2020. They estimated with the pandemic etc. that the wait period would be 4-6 weeks. This put my purchase at their distribution center around the first part of February. No big deal. They were running a special for free delivery, which we had to ask for, it wasnt just offered. First part of February goes by and I (not them reaching out to be proactive) called to get an update on my order. Turns out its going to be another 4-6 weeks before my order comes in. I generously gave them until the middle of April to call (again, me requesting an update, not them keeping me updated). The sales person that sold to me was unavailable and I unfortunately didnt get the name of the gentleman that helped me on this particular call. I was told my table and chairs were in but not my barstools, and they were waiting to call once they had the full set. Not taking into consideration that I may want my order as it came in, and that was probably something they shouldve let me decide considering at this point Ive waited 4.5 months. The person on the phone stated that since Id had to wait as long as I had, the best they could do was to offer full service delivery. He told me that they would call on 4/27 to set up a two hour time frame and deliver and set up my table and chairs on 4/29. After I spoke this this associate I was called by my original salesman to let me know that my table and chairs were in. I assumed, mistakenly, that since I had already spoken with someone about a delivery date and told that I would be called I didnt need to return the message. False.. they didnt put any note in the system from speaking with me. I waited until around 1200 to call on 4/27 to set up a delivery time. The person I spoke with stated they were full on delivery times on the 29th and the best they could do was 5/13. At this point Im pretty fed up. I call on 4/28 to see if I can just come and pick up my order. Nope. They dont actually have it, their distribution center does. The earliest I can pick it up is 5/7. Real cool. Never ordering from there again. The only things stopping me from cancelling my order is how much I liked the table/chairs/barstools I picked out. Do not recommend.

Ca
Review №73

Mike is the greatest salesperson of all time. He helped me and my best friend find a mattress in record time. He was the perfect balance of present but not pushy with a great sense of humor.

Pa
Review №74

We were helped right away. All of our questions were answered promptly. The website said our unit was in stock but the Covid situation was explained to us that it would have to be shipped. Weve purchased from here before, no worries.

Al
Review №75

John was AMAZING!!!I did not feel pressured. He let us know the details of every piece and gave us time to think it over and when needed helped us make a decision. I highly recommend him as a salesperson. It was overall a great experience.

St
Review №76

The experience was very good and she was willing to go above and beyond to make everything great for us. I would recommend anyone to go here for a great shopping experience!!!!!

Da
Review №77

Very good experience with Milo especially and very nice high quality furniture

Cl
Review №78

We were very pleased with our service from Bob. He knew his product and answered all my wifes questions. A enjoyable experience and Im sure well be happy with our purchase.

De
Review №79

We went in to buy a bed and furniture shopping is never fun. It is such a high pressure experience. Today we had Milo and he was attentive and informative, but not pushy. We could make a decision and feel good about it. Very good experience.

De
Review №80

Thank you to Milo at the Cedar Rapids store. Great job !

Ka
Review №81

Was very helpful. And very polite. Just wish I would have been give the guide book for my husbands new chair withch was a gift so it was little hard having to figure out pulging in the he motors and cup Heating and cooling systems

He
Review №82

Reagan was a pleasure to work with and very accommodating.

Sh
Review №83

We had a great salesman that helped us find all the furniture pieces we needed. Can’t wait for delivery!

Ph
Review №84

Commission base can tell. Good product for most part.

Ma
Review №85

Huge selection including a clearance section. Great customer service 👌

Ra
Review №86

Sales staff was very helpful and assisted in sorting our alternatives with out trying to up sell. Nice selection.

Er
Review №87

Salesman was very informative and let us browse on our own, but was there when we had questions. No high pressure or showing us the high end first. Very good experience!

Jo
Review №88

Worst place I have ever had to deal with...people lie through their teeth to keep from being held responsible for their actions

Ma
Review №89

Got the chair we needed, but had to buy the floor model. Otherwise we would have had to wait 14 weeks to get it.

Me
Review №90

Excellent prices, found a sofa on sale with an amazing discount! Bob was very helpful and was great to work with!

CA
Review №91

Milo was great. He greeted us, gave us the layout of where the different types of furniture was. He left us to let us choose what we wanted for our budget. No pressuring us to purchase high end furniture or to purchase the 5 year warranty. Warm and plesent to work with. Will definitely buy through him again!

Ni
Review №92

The last time I was in Slumberland before yesterday was 5 years ago. I had a horrible experience with the salesperson at that time who made me feel like he didnt have time for me because I had a budget I wanted to stick to. I vowed I would never go back. Until yesterday when my friend convinced me to give it a shot after I had looked literally everywhere else in CR and didnt find what I was looking for. Milo at Slumberland was AMAZING! Not your typical sales guy. Not pushy, gave me space to shop, didnt try to persuade me to buy the most expensive thing, friendly, knowledgeable, patient, and practical! I am so happy with the purchase of our new couches and will be going back to work with Milo for more items as we continue our remodel!!!

Da
Review №93

Great experience, everyone was super helpful and knowledgeable!

Ma
Review №94

We really had a good experience with the sales person. We haven’t had it delivered yet but the sales person was nice.

Da
Review №95

We had a great experience at slumberland. Bob was our salesman and he was helpful and very friendly.

Jo
Review №96

I had the best experience at Slumberland! Milo was an amazing help. He was not an overbearing sales worker and didn’t pressure me Into buying anything rather provided me with excellent information. I like to look around on my own first and he respected that but wasn’t far away when i had questions! He was honest with the quality of furniture and gave me great recommendations as a first time buyer! I will definitely come back and would 100% recommend anyone here!

Jo
Review №97

Our sales lady was great, not pushy and listened to what we wanted.

Je
Review №98

Milo was a dream to work with. Knowledgeable, friendly and genuine!

Da
Review №99

John did a fantastic job. Id spoke to him yesterday by phone and we came into town tonight. He remembered my name and what we were looking for. He took care of us very nicely. A great guy and a great help. Thank you John.

To
Review №100

Great selection, able to customize many choices. Sales people were not pushy, but very helpful.

Information
33 Photos
100 Comments
4.5 Rating
  • Address:215 Collins Rd SE, Cedar Rapids, IA 52403, United States
  • Site:https://slumberland.com/stores/-66-cedar-rapids-ia?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=66
  • Phone:+1 319-294-5000
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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