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Fitzgerald Toyota Nissan Chambersburg
1436 Lincoln Way E, Chambersburg, PA 17202, United States
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Fitzgerald Toyota Nissan Chambersburg
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Su
Review №1

Michael is a fantastic person and sales manager for Fitzgerald. I almost gave up on the company following an isolated incident when I purchased my first vehicle last year. I wasn’t sure what I was going to receive on my trade-in but Michael made the process seamless and worth it for me. My experience at Chambersburg’s Fitzgerald was professional, thorough, and rewarding. If you’re thinking about an upgrade to your current vehicle or are just in the market for a new/used vehicle, please visit my friends at Fitzgerald in Chambersburg. You WILL NOT regret it.

Ma
Review №2

My husband and I had been looking at vehicles online and driving through the dealerships. When we came to Fitzgeralds in Chambersburg we were just browsing through the lot when Derek Sweeney approached us and asked if he could help us and listened to what we were looking for and he steered us in the right direction to look at the vehicles that interested us. He was not pushy and he gave us the time to browse. He was a new salesman so once we were ready to try out a few vehicles he had Alex Chandler help us. The both of them let us try out as many vehicles as we wanted and were very helpful and patient with us. We had no intention of purchasing a vehicle that day but with the deal we were given with our trade and the pricing of the new vehicle we could not pass it up. We have purchased numerous vehicles in the past from this dealership and have been satisfied and this experience was no different. Very happy with both of the sales associates and the dealership.

Am
Review №3

Eric McKendrick was excellent checking me in & very helpful & friendly & went out of his way to assist me.The check out process however had much to be desired - the young girl who checked me out had ear bud in her ear listening to music. She was actually snap chatting while checking me out. That is very poor customer service. My bill was in correct. My $70 coupon was not taken off my bill.

Ky
Review №4

I was in a bad situation and looking for a new car. After weeks of looking, I stumbled on Fitzgerald and they immediately caught my eye. I only had the intention of looking at vehicles but managed to drive off the lot the same day!Erin was AMAZING and so sweet. She was so patient with the process and it was supposed to be her day off, but she still helped me step into a new vehicle. I highly recommend this dealership. They have amazing deals and great service. Everyone I encountered was so friendly. Amazing warranty options and I feel secure with them unlike the last dealership I dealt with.Thank you Fitzgerald!! :)-Kyleena

Ky
Review №5

If I could give this establishment a 0 I would. I was highly disappointed in how they treated me as a customer. Three weeks ago I went and looked at a car, test drove it and fell in love. I was told they had just gotten it in, so it still needed to be cleaned/detailed. I was fine with that because I was insured it would be done by the following week. They were ready and willing to take my money even though the car was not ready. They wanted me to sign papers saying I would pay the x amount they wanted for the car. I then was notified they found something wrong with the car and might not fix it. They did decide to fix it because I loved the car so much. I’ve been waiting 2 and a half weeks for the car, paying insurance on it and not getting any answers. I called about 3 times every week to see if I could get a date since I’m leaving for college in a couple of days. They just played around and could never give me a date. I then asked for a discount or reimbursement for the insurance I’ve been paying on and they rudely told me “it’s gonna be a no.” They told me a discount was impossible because they “tried to get me into another car” (that was WAY out of my budget). Lastly, they do not have the title so it could’ve been even longer before I got the car. Now I am stuck without a car going back to college. I am highly disappointed. I do not recommend buying a car from these scam artists! DONT PUT A CAR ON YOUR WEBSITE IF ITS NOT READY PERIOD!UPDATE: I talked to the manager herself and she also gave me the run around for 2 more days. This establishment is awful, they take advantage of customers.

Ki
Review №6

Jim Addlesberger was FANTASTIC to work with! He helped us easily navigate what should have been a complicated purchase process. His knowledge and expertise was invaluable in helping us get into two perfect-for-us vehicles! We will definitely work with him again in the future!!

La
Review №7

I had to have some work done on my Nissan rogue the other day. The people in the service department were phenomenal. The service was going to take several days, so they gave me a loaner in order for me to still do everything in my life that needed done. I needed to travel out of state to attend a family issue and they were absolutely supportive of me. My car was finished in 3 days, but I kept the loaner for almost a week. This above and beyond care was very helpful. I would absolutely recommend Fitzgerald Toyota/Nissan to anyone who wants great service and being treated right. Its a shame I can only give 5 stars because they were a 10 in my book.

Ll
Review №8

We have purchased 11 new cars in 30 years. 29 in Massachusetts. Each and every time we walked out of the dealership not feeling great. Just worn out and sick of the games. We recently paid off an SUV and wanted to look at a Highlander. Out of the few dealerships I have seen in the area we figured we would try Fitzgerald Toyota. Salesman Alex Chandler and the entire Fitzgerald Team were awesome. I did a quote online - trade in value etc. We got there and they honored the deal. No under cutting - no stress no drama - they honored the deal we came up with on-line! I had found this list below a while ago to rate a dealership - never used it because none could get close, until now...No-pressure, didnt feel rushedTrustworthy - Comes right out with the cost no manager meetingsThey listened to usQuick and painless — the dealership made the process easyQuick and clear communication (email and in-person)No games - This was keyFinal price was exactly as negotiated (no last-minute surprises)Professional and polite salespersonAttentive to customers needsSalesperson went above & beyond — locating a specific vehicle,delivering vehicle to customer the same day.We have NEVER been able to check off what is most important to us buying a car - we left with a new car and NO stress. We highly recommend Fitzgerald Toyota and Nissan. (Had a little interaction with Nissan manager and again I was treated with respect)This place is unbelievable - Please visit - you will not be disappointed!!The Spragues

jo
Review №9

I had brought my 2017 Frontier up for oil change and tire rotation. Service manager came out to get me, went back to my truck and showed me I had a major problem. Was given a loaner and came back home to MD. After thinking it over for a couple of days I had emailed my salesman and received an email from Josh Kennedy, my salesman was no longer there. I called Josh, we did the whole deal over the phone, I had not seen the truck, he sent me pictures an information on the Frontier. I got my loan local, drove up to Fitzgerald and finished the deal, they took care of my old truck. Josh was great to work with.

Tr
Review №10

I have been purchasing Cars and Minivans from Geoff Sutton for a decade now. I dont even live in the area and I always find whatever dealership Geoff works at to purchase my vehicles. Geoff will not lie to you like other dealers might. He is very attentive to my needs and listens to what I want in a vehicle. If you want a salesperson that will treat you like you deserve to be treated go see Geoff at Fitzgerald Auto Mall In Chambersburg.

Be
Review №11

As a consumer, car buying is extremely stressful right now. Jason Gordon (and the rest of the staff) at Fitzgerald made the experience unbelievably easy! He was very accommodating, knowledgeable, honest, and trustworthy. He did not have an agenda except to help us find the best fit and value for our family. We would highly recommend Jason and hope to purchase from him again when we need our next vehicle.

Tr
Review №12

We had one of the best car buying experiences ever and we were at alot of dealers looking for a new vehicle. First big notice was the fact we werent being attacked by sales people it was very laid back and they were super helpful and knowledgeable about the vehicles they had new and used. Alex was our salesman and we couldnt ask for a better experience. Facility was super clean and we will be going here again first when we need another vehicle. I suggest you go here first for great service and a even better experience.

He
Review №13

Everyone was awesome and the work was completed quickly!!! Great experience!!

Mi
Review №14

I went with my daughter to purchase a car and was very happy with the customer service there. We dealt with Brad Newman and he was great! His knowledge of vehicles helped SO much and made choosing a car much easier. He took his time with us, we never felt rushed and I felt as though he was very honest, which can be hard to find sometimes. I would recommend Brad to anyone looking for a good deal on a vehicle!

Pa
Review №15

A few years back Brad Newman helped my daughter get a really nice car. My daughter spoke so well about her interaction with Brad, that when it came time for me to buy another car, I was hoping he would still be with you. I was delighted that I was able to work with him. Kudos to Brad for being such a knowledgeable and considerate sales person. He makes you feel like you matter. Kudos to Fitzgerald for having him on your team.

Ma
Review №16

My month long search for a specific model, trim, and color vehicle under msrp, finally ended when I found it at this dealership. Working with Alex over the phone then in person was a pleasure. At no point did I felt pressured and was happily greeted by the staff upon my arrival. Its a cute and small Toyota dealership but dont let that steer you away. I love how smoothly and quickly the purchase went. Well worth the 6 hour drive to there!! Also shout-out to Danielle (in Finance) for a record breaking time in completing all the paperwork.

Ky
Review №17

I recently bought a car from here with the help of Christopher Smith! He was great; super easy to talk to. He answered any questions i had, and after a little bit of negotiating, we finally came to a great deal! A few days after my purchase, i realized the car i bought didn’t have any floor mats, so i reached out to Chris, and he told me he’d find me some, which he did! These guys really go above and beyond to keep their customers happy. Thank you Chris Smith again!

St
Review №18

I purchased a car from Fitzgerald Toyota Nissan Chambersburg and i cant express how easy and stress free it was! Alex was so helpful via email, phone and in person. It was a 120 mile round trip for me and well worth it.This is the best place to buy a vehicle, Ill be back.

Da
Review №19

Best prices Ive found for OEM Toyota parts and helpful, super friendly staff. Cheers!

Jo
Review №20

I purchased a new Toyota from Fitzgerald Toyota in Chambersburg, PA on March 15, 2021. I corresponded with Michael Scholl via email and phone as l live 225 miles away in the NYC metro area.Michael was a pleasure to work with and made the long distance purchase an easy and stress free experience. The entire transaction was transparent. All taxes and fees were quoted up front. The price l was quoted was exactly the price l paid.Everything here was far more competitive than in the NYC metro area including vehicle price, trade-in offer and dealer fees. I did not have to haggle or negotiate which was an added bonus.I highly recommend Michael and Fitzgerald Toyota. The long drive was well worth my time.

Th
Review №21

I recently bought a vehicle from Fitzgerald Toyota Nissan in Chambersburg PA. The whole experience was stress free and quick. We got a great deal. Geoffrey Sutton was terrific. Very easy to work with, truthful and genuine. Not your typical cars salesman experience. I will be returning to Fitzgerald for future purchases.

Ce
Review №22

Noah was wonderful! He spent time with us and listened. Eric was really great too. Awesome dealership!!

Ju
Review №23

I only changed the oil, did a break fuel flush and tire rotation. The did a good job but had me waiting almost 3 hrs when I was first in the door. The wait was too long. Many other people who came after me left in a timely manner.

Ja
Review №24

Mike Scholl did a great job helping me the purchase of my vehicle.

Br
Review №25

Looking to buy a truck and Brad Newman helped me. He answered all my questions, was friendly and very knowledgeable. We weren’t looking to buy today and Brad was not pushy which I really liked. We have a couple other options to look at but if the service here is like Brad’s we will definitely be buying from here. I will be following up with him.

Ch
Review №26

Brad Newman was so helpful to us! Professional, courteous and always smiling. The finance department was friendly, quick and thorough. Excellent trade in value offered for our trade. Outstanding buying experience

Ch
Review №27

Wow. Great customer service. Erin is fantastic. No pressure, honest and knowledgeable. Great used car prices.

Na
Review №28

Great guys who go the extra mile and great prices.

Jo
Review №29

Erin was great to deal with. Fast and responsive. Highly recommended!

BJ
Review №30

Not happy with dealership at all... the left hand doesnt know what the right hand is doing. you have one person telling you one thing and the next person its something completely different. check out other toyota dealerships

Se
Review №31

Randy C. made our car buying experience enjoyable and hassle free. We were shopping for a reliable used car that would handle my long commute to/from work. While browsing the lot we met Randy. He was professional and happy to answer our questions. We explained our price range and the type of vehicles we were interested in. My husband and I were pressed for time that day so we exchanged emails. That evening Randy sent photos for us to review. He understood that we were not in a hurry to purchase a vehicle and was willing to work with us until the right car came along. My husband and I have purchased several vehicles but this dealership stands out from the others. Randy was patient and easy to work with. Without question the best car buying experience!

Ka
Review №32

I bought a car from them 8 days ago in Chambersburg, PA location. I was promised a second key for the car when the previous owner brings it in they would ship it to me. I have been in touch with the sales person several times and he kept on saying I havent had a chance to talk with the previous owner. Today when I called sales person mentioned that there is no second key or they might have lost it. They never had a second key from the beginning and I was lied to. When you go here to buy a car everyone is nice to you because they want your money. I would not recommend this dealership to anyone.

Sh
Review №33

I needed an inexpensive reliable vehicle when I went to Fitzgerald and my sales person Chris Smith found me the prefect SUV. He went above and beyond to help me out and was completely upfront throughout the entire process. My experience at Fitzgerald was excellent! I highly recommend Chris, a sales person you can trust and rely on to be honest and transparent.

M
Review №34

Travis helped me figure out financing a used vehicle and was extremely helpful with offering different options for me. He always called back and was thorough in explaining my options. Hes the best! Professional and knowledgeable.

Pa
Review №35

Jim Addlesberger and Eric Herzog did amazing job made the buying experience seamless quick and easy!!!! Drove 2hrs to get my truck will definitely be back and will be the first call i make next time. Thanks Patrick

Do
Review №36

I was notified that I was missing a Washer Fluid Cap. I opted for them to go ahead and replace it for me. After checking my vehicle I seen I am still missing a washer fluid cap. I was not charged for it either. Just would of been nice if someone would of let me know that they couldn’t replace my washer fluid cap.

Ti
Review №37

This review is about Mike Scholl and not a specific dealership experience. Mike is one of the highest character individuals I know. He deeply cares about doing everything with excellence and always doing it the right way. If you are reading this review and looking for someone to assist you with your next vehicle purchase, you couldn’t find a more genuine person to help you find your perfect fit than Mike!

Ja
Review №38

Salesman Lance knowledgeable, courteous and sincere. Hope to do future business.

Ch
Review №39

Top notch organization, every step of the way. Jim Addlesberger is polite, professional and attentive to making sure the transaction goes quickly and efficiently. Highly recommended. 👏‼️

su
Review №40

The truck we bought is my 5th purchase from Fitzgerald Toyota Nissan auto. I’ve been happy with all the vehicles I’ve purchased.Chris Smith helped get my last 2 cars. He is awesome. He is kind and respected my opinion. As I said last time. He deserves a raise !

Ed
Review №41

The salesman mike is one of the most honest salesman Ive meet, his knowledge of the cars he sales is overwhelming, there isnt a question he couldnt answer .Id highly recommend you see for your self and visit him at Toyota Nissan. His integrity towards his job is out standing .I see him going far with this company. He surely has been a great help thanks mike

Cr
Review №42

We recently purchased a certified pre-owned vehicle from Brad Newman at Fitzgerald in Chambersburg. This was our second vehicle purchased from Brad in the past four years and we could not be happier with the experience. I would recommend calling Brad if you appreciate a rep that is upfront, honest, and personable. There were no hidden details in the numbers of the deal, they were able to match our requested value on our trade-in, and they even stayed a bit after closing to get us finished up.

An
Review №43

Fair pricing and friendly service. Geoff Sutton was very helpful and friendly. Helped my friend and I with each getting a nice vehicle. Danielle was helpful with financing. It was a great experience!

Am
Review №44

Edgar did a great job helping my husband and I purchase our Highlander! He was patient, professional, and courteous. I enjoy the posted pricing of Fitzgerald as well.

A
Review №45

On Friday afternoon my Tacoma was having what I thought would be a computer issue. I made a call to Tony in the service department, and I’m sure it was a time when everybody was ready to knock off for the week. He listened to my diagnosis of the truck and gave me several options that I should go check before having it towed to your facility. I thanked him for his time and went to the truck to try what he told me. Nothing seemed to work. I called him back again and he gave me more options if those hadn’t worked. He was very thorough in his instructions and even gave me some cautions before he hung up. This whole scenario took about two hours for me and probably 20 minutes to half an hour on the phone with him. I can’t thank him enough for his help at a time when I had no idea what was wrong with my truck. Tony had taken the time away from his work, not knowing me, or knowing that I had dealt with him before to help me. I hope Fitzgerald Toyota has recognized what a valuable employee they have in Tony and have made it well worth his time to be employed with them. Thank you again Tony, Sincerely, Ami

Po
Review №46

My husband, Tony and I have purchased 3 vehicles from Fitzgerald. Their sales staff have been excellent to deal with and very patient especially with our latest purchase this past year during this crazy Covid year of challenges. Travis Bitner worked with us for many months as Tony was looking for just the right commuter, dependable car for him. Travis was so helpful, organized, willing to meet us on our schedule, and always so pleasant, knowledgeable, and professional. We will definitely shop with Fitzgerald for our next trade in or new car purchase. They stand behind their name and work in their service department as well. Kudos to both sales and service departments at Fitzgerald Toyota Nissan Chambersburg..

Mi
Review №47

We have purchased multiple vehicles from this Fitzgerald location over the last ten years. Their sales team is always fantastic, upfront and friendly. They also properly staff the sales team so you arent waiting around until someone can work with you, which can be mildly frustrating. My sister just purchased a brand new 2021 Nissan Rogue and it is worth at least checking out. The upgrades from the last few years are a huge improvement. If youre interested in a new or lightly used vehicle this a great option in Chambersburg.

Ta
Review №48

Went here for a routine service/check before a trip across country, mentioned to them that I was driving across country and wanted to make sure everything was ok. Routine check turned into a “hey, do you plan on keeping this car because you have a leak that’s gonna require us to take the entire engine block out of the car.” Decline said service because there was absolutely 0 indications my vehicle had any issue prior to bringing it in. No knocking sounds, and most importantly, no oil/spill on the driveway where I parked everyday for the past 2 years, for it to be such a catastrophic leak. Just brought my car into a Toyota here in a different state, did not mention to them the aforementioned story and guess what? NOTHING WRONG with my vehicle.

Za
Review №49

My experience at this dealer was amazing. I was referred here by my Father, so that was already a point in their favor. (He doesnt give out solid recommendations very often, picky man) The salesman, Kennedy, was very enthusiastic to help and immediately made me feel welcomed. One thing in particular that i liked about this location was that i didnt feel pressured to buy anything. He helped me choose between a few used options, and we took them for a test drive. He wasnt pushy or overbearing in anyway. He was also extremely knowledgeable about the steps needing to get me in the car i was looking for, and elaborated on things that I didnt quite understand, without any hesitation or frustration. I am a man working on building his credit up after years of slacking, they were willing and eager to help me out. They detailed and filled up the car, and even made sure i was satisfied with that before i drove away. They even held on to it to fix a few things before handing over the keys. Not all dealers are that up front and honest, and i appreciate that. My Used Hyundai even came with a 3 year warranty, and a perks card to use on things i may need for my vehicle. Overall this place is great, and I plan to buy from them for any future cars i may want/need.

Ja
Review №50

So, I don’t usually write reviews on Google. But I met this guy Travis. He was great! He gave me a good deal and the service was exceptional. I will definitely go back!

La
Review №51

What a joke!! My husband and daughter went today to look at purchasing a car for her. They spent all but six hours there only for them to say she was not approved. Now mind, they said a few hours earlier all she needed was a letter from her employer stating that work was available 40 hours a week and she was good to go. They went and got the letter needed, only to be fooled around another two hours, then had to give 10 minutes and leaving threat. Then was told she was not approved. They never even offered other alternatives for her. I understand maybe the car was a little more than what they wanted to finance for her, but, Im sure it didnt take six hours to determine that. Plus, if they truly wanted to sell her a car, they would have offered another solution or even car but, no didnt happen. Im assuming she wasnt the right kind of customer they wanted. All they did was upset her and make her feel terrible by telling her what she should do. They know nothing about her situation and its none of their business. She had no negative marks on her credit, one loan paid in full 2 1/2 yrs early and they would not approve her. We are teaching our children to not accumulate a lot of debt but, guess we are wrong for that. Obviously, today proved that. Not professional about the process at all. Just wasted six hours of life that is all. At least now, we know where not to buy a car.

Ni
Review №52

Michael Scholl did an amazing job helping my husband choose just the right vehicle to surprise me on Christmas Day 2020. He worked hard and was kind and informative through the whole process. Highly recommend him.

Ma
Review №53

I was looking for a secondary car and didn’t have much of a budget to buy. I contacted Michael Scholl and he took good care of me. He treated me like I had a big budget. I didn’t end up purchasing through him because Fitzgerald just didn’t have much of a selection in my budget. Next time I am looking to replace my main vehicle Michael will be the one I call. He is honest, friendly and really cares about his customers. I wish more car salesmen were like him!

Ke
Review №54

Chris Smith got me my dream Honda CR-V today within 2 hours—which included my half hour test drive!!!! He is very personable and understood what I wanted in a vehicle right off the bat! I left grinning ear to ear loving my CR-V! 😁😍

Gu
Review №55

I had a great experience buying a vehicle from Fitzgerald Chanbersburg, PA. My salesperson, Brad Newman made the process of buying easy. He was honest, knowledgeable and allowed me to take my time and make sure I was getting into the right car. I will continue to buy from Brad and Fitzgerald, and would recommend you do to.

Su
Review №56

I just recently purchased a Nissan Altima for my son from Geoff Sutton. I had some reservations at first, but Geoff made me feel at ease by having the expert technicians go over the car and answer the questions I did have about it. The Sales Manager, Jonathan Akers, was able to beat the loan percentage rate that I had going into the dealership as well. I was pleased all around from this team! Everyone was very helpful and not pushy or condescending when I asked questions. Now, I absolutely love the car and do not want to give it to my son to drive. I would definitely buy again from Geoff and this dealership again.

Ti
Review №57

Always topnotch in customer service.

ja
Review №58

Travis Bitner, at Fitzgerald Auto Mall, in Chambersburg PA is truly the best sale person I have ever met.When my wife and I moved to Pennsylvania, we wanted to purchase a new RAV4, since we had each had two Toyota vehicles previously.Travis invited us up to visit the showroom and set us up with a test drive.He answered the hundreds of questions we had and was able to find exactly the car, with the specific options that we wanted.Since our purchase, Travis has been there to answer any questions that we had and to help us arrange our service at Fitzgerald.There was never any pressure to buy, and he never hesitated to reach out, immediately, if we needed information.Travis is the best! And, when we need our next vehicle, we are going back to Fitzgerald.

Je
Review №59

Salesmen was great. Very helpful!

An
Review №60

Mike Scholl was extremely professional and took his time with us. He listened to what we were looking for in a vehicle and didn’t just try to sell us something just to make a sell. I would highly recommend him!

Bo
Review №61

Fitzgerald Toyota is the best. It has great service and CHRIS SMITH is the best sales person. I would recommend him to anyone who wants to buy a vehicle!

Sa
Review №62

I purchased a 1794 Tundra from Tyler Bricker and I was totally impressed with his professionalism. He explained everything that I needed to do with this truck and I love the vehicle. The buyer protection plan he recommended is excellent.

Di
Review №63

I worked with Chris Smith at Fitzgerald Toyota. He was very knowledgeable and was able to answer all my questions. When I am ready to purchase, I will definitely be back to work with him.

Pe
Review №64

Completely amazing place they got my work done quicker and for a lower price and are super friendly people. Will absolutely be coming back for all my maintenance needs.

Iv
Review №65

Yesterday I went in to just window shop and ended leaving with a beautiful 2014 Hyundai elantra gt hatchback. Michael Scholl was a great car salesman, and very polite and professional. He went above and beyond what he needed to do and even charged my cellphone as we waited for the paper work to get ready! All of the other staff was friendly as well! I would definitely recommend Fitzgerald to anyone looking to buy a new or used car and Id send them to Michael!!!!!

ma
Review №66

Poorly trained and inexperienced employees, whom lack common decency and respect. Poor customer service and poor work ethics. Best to shop for parts online and take you service issues to another shop. Im tired of dealing with these clowns. At $130 an hour, you are better off going to a legitimate shop or parts store. Save your time and aggravation, even if you address your issues with the management, it will fall on deaf ears.

Je
Review №67

When it was time for my daughter to purchase her first car, we inquired about vehicles in her price range at Fitzgerald Chambersburg. A very helpful and very courteous gentleman by the name of Tyler Bricker helped us find the perfect car for my daughter. He went out of his way to make sure the car we bought met all of our requests. He even followed up with us after we purchased to make sure everything was okay. When the time comes to buy another vehicle, the first person and dealership I will check with is Tyler Bricker at Fitzgerald Chambersburg.

Ke
Review №68

Everyone was friendly & helpful but not too pushy. I felt they could move a little more on the price but I was happy with the price & definitely love my new car.

La
Review №69

I have purchased two cars from Tyler Bricker. He is a very knowledgeable and courteous salesperson who makes the whole process as easy as possible. I would highly recommend him to anyone in the market for a new or used vehicle.

Ni
Review №70

Went into Chambersburg Fitzgerald Toyota and worked with Travis. He was very courteous and helpful in our search for a vehicle. Will definitely return to dealership and work with Travis when purchasing next vehicle .

D.
Review №71

Very nice and professional staff, I had an awesome experience. I had a very warm welcome with Johan who welcomed me in and was very eager and made my experience personable.

Sc
Review №72

Travis was a great help in finding a car that I liked. Will definitely reach out to him next time Im in need of a new car.

Cu
Review №73

We leased two cars from Fitzgerald. They have given great service while we have had the cars. And we enjoyed the cars very much.I highly encourage anyone looking for a new or used car to get in touch with James Verdier. He does an excellent job providing pertinent information for you to make your choice without pressuring you. He is very nice and very knowledgeable.

Tr
Review №74

I had a great experience purchasing my 2015 Nissan Rogue from Michael Scholl. He was very thorough with everything, was very knowledgeable about the features of the vehicle, and made me feel very comfortable throughout the whole process. If you come into Fitzgerald in Chambersburg to purchase a vehicle, I highly recommend you request Michael Scholl. He was a pleasure to deal with.

za
Review №75

I had Travis Bitner help me out! He was very friendly and knowledgeable!! Even though he could not get me in the car I wanted he still made sure he helped me as best as he could! I would recommend visiting him to anyone thinking about buying at Fitzgerald auto mall of chambersburg!

Ma
Review №76

Excellent dealer. We bought a used Chrysler Pacifica Limited. Was the perfect car for our family. Definitely a hard to find vehicle the exact way we wanted it optioned and the color blue. Our Sales Associate, Erin Downey was on top of things from start to finish and helped us get a fantastic deal. We drove 3 and a half hours to get here and Erin made sure that everything was ready and perfect. Car was detailed, field up and ready to go. All we needed to do was sign the paperwork. That took all of 15 to 20 minutes. Took 20 minutes to check the car over. Was the best automotive purchace experience my wife an I have ever had. You wont go wrong making your car buying choice here. And I hope yall are lucky enough to have Erin Downey as your sales associate.

pa
Review №77

Had some issues. Spoke with sales manager wes hart and received apology. Feel better about the situation and believe it will be corrected !!

Dy
Review №78

Perfect experience buying from Fitzgerald in Chambersburg, Margherita was an amazing saleswoman! Along with all the finance guys that went the extra mile to help me out! Fitzgerald has earned my business for life!

Jo
Review №79

I received excellent customer service.

Au
Review №80

Second vehicle we purchased here. Worked with Mike Scholl both times. Great salesman. Very attentive to make customer satisfaction 100%.

Ty
Review №81

I got my Tundra from Joel Rotz. He is the greatest Ive ever seen!

Co
Review №82

Margarita was exception made sure we left with the right vehicle to suite our family needs stuck by us through the whole process I give her a 10 put of 10. She was amazing. We will be returning because of her.

Ka
Review №83

I was so Happy yo drive 2 and a half hour to get the car I wanted for the price I paid, Great customer service, everyone was so helpful and they work with you for all your needs. It is a great place to go for business.... Thank you

Ge
Review №84

Travis did a great job showing me my options on a few different vehicles. He was also able to give me some great options on financing.

Ro
Review №85

Fitzgerald is the best; all of their dealerships in MD and even in Florida are fantastic and I wish more car dealerships were upfront about vehicle pricing. For new vehicles, you really will find it hard to beat Fitzgerald; I’m not so sure about buying their used vehicles. My advice is as follows, however: Beware your trade in value and also be VERY cautious in the finance department at all of their dealerships.They may be a “volume” dealership that makes their money by selling more cars than their competitors, but they still make extra $$ on lower trade in values and adding on extra warranties and miscellaneous stuff you don’t need. Don’t be pressured or insulted into purchasing warranties or “protection” plans you don’t need, especially on vehicles like Toyotas which are next to indestructible. For the record, I purchased two vehicles through Fitzgerald and extended family have also purchased several vehicles as well.

An
Review №86

Just wanted everyone who checks reviews to know Travis Bitner is a super handy guy to now in the car sales business. He should be your car guy! Trustworthy, easy to work with, and a pleasure to spend some time with!

ka
Review №87

Was it worth driving and hour and a half just to see if I wanted to buy a SUV? You betcha! Jeremy couldnt have been more accommodating with information and facilitating the process.When it came to the paperwork I was getting ready to get beat up in the office to add on extra features and extended warranties. NOPE. Didnt happen. My total experience with Fitzgerald Toyota in Chambersburg was very positive and I would go there in the future to buy another one.

Sc
Review №88

When we recently stopped by Fitzgerald Toyota to look at a truck we had the pleasure of working with Travis Bitner. He was knowledgeable about the inventory of trucksand was patient while we looked around. Although we did not find what we were looking for I would still highly recommend Travis as a go to salesperson.

gi
Review №89

Margarita ficks was very pleasant to work with, she was able to answer all my questions and concerns. She was very patient and listened to my needs and wants.

ja
Review №90

I was looking for a reliable used vehicle. I walked in and went straight to Michael scholl. He is very knowledgeable and trustworthy. The vehicles i wanted to see were already sold, but Michael recommend a new vehicle that also was closely matched with my budget and helped me every step of the way. Great car buying experience considering my past experiences with dealers. Definitely recommend fitzgerald and Michael scholl.

Di
Review №91

The staff especially Margherita Ficks were extremely helpful with me getting a new car. She was extremely knowledgeable in explaining the process

Do
Review №92

We were purely just looking the day we walked on to their lot two weeks ago when we were approached by Michael Scholl .. he was so friendly and professional. Mike went above and beyond what any other salesperson has ver done in our vehicle buying experience. He made us so comfortable about buying our new Toyota Tacoma that we didn’t hesitate to sign the same day. He was extremely knowledgeable and made the whole process smooth and easy .. we walked away with a brand new vehicle too instead of a used !! We highly recommend anyone looking for a vehicle call Micheal Scholl. He is definitely our salesman for life !!

Ja
Review №93

Mike Scholl is a stand-up guy who will be honest with you and treat you right. I highly recommend him!

Ch
Review №94

Needed to have a new Fob reprogrammed. Travis hooked us up with an on-site locksmith and got us taken care of in a prompt manner. Great customer service.

Ap
Review №95

Friendly, helpful staff.

Ka
Review №96

Our daughter needed a vehicle ASAP. We had limited funds and did not want to finance a vehicle. On the other hand, we were hoping to find a reliable car that would last for several years. Fitzgerald worked with us to find exactly what we were looking for and in the price range we could afford. Additionally, we faced NO pressure to buy add-ons. Moreover, we left the same day with her car! I will definitely be going back to Fitzgerald in Chambersburg when looking for a car in the future. I would definitely recommend them! Both the Sales Manager, Jonathan Akers, and our salesperson, Erin, were great!

Co
Review №97

Went to purchase a vehicle, an hour and a half drive and they have in vehicle listed incorrectly. Manual not automatic. I cant drive it. Alex found another one for me to look at. After 30 minutes they could not even find the keys. Unorganized company

Di
Review №98

Great salesman and Friendly Staff. Nice used truck we test drove. Cleaning details not as great as most but messaged them and explained and said I could bring back to do it correctly. Would recommend this place so far.

Ty
Review №99

As a Fitzgerald customer, I appreciate their commitment to customer service. Of course, customer service as a concept has little value, without having the right people to back it up, and this is where Fitzgerald shines. My experience in doing business with their Sales & Leasing Consultant, Tyler Bricker, could not have gone better. Mr. Bricker listened to what I was looking for and found me the right car at the right price. His attentiveness, respectfulness, and knowledgeability was exemplary.

Cr
Review №100

We have purchased a car last week from Fitzgerald and everything was smooth and easy, Brad Newman did an amazing job in assisting us with the process!!!

Information
52 Photos
100 Comments
4.1 Rating
  • Address:1436 Lincoln Way E, Chambersburg, PA 17202, United States
  • Site:https://fitzgeraldtoyotachambersburg.com/
  • Phone:+1 717-264-3359
Categories
  • Toyota dealer
  • Car dealer
  • Car repair and maintenance
  • Nissan dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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