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M & S Harley-Davidson
160 Falling Spring Rd, Chambersburg, PA 17202, United States
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M & S Harley-Davidson
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Sa
Review №1

Amazing people to deal with. Very welcoming atmosphere. Every employee from the owner and his team calls you by name. You definitely feel like family when you enter the building. They took what was a horrible experience at the Williamsport Maryland Harley Davidson and turned it into a wonderful one. Customer service in every department is 5 star treatment. They definitely go above and beyond. M & S Harley will always get our business no matter what state we live in.

Do
Review №2

I bought my dream bike from M & S in March of this year. Four months later, they are still going above and beyond my expectations to make sure I am well taken care of. Every person I have interacted with in every department has been incredibly helpful and friendly. For sales, parts, service, and even motor clothes, they are 100% worth my two hour ride to get there!Thanks for everything M & S; you have a fantastic team!

Bo
Review №3

Nice people. Too bad I cant keep buying Harleys. The one I have just keeps running and running, and I try not to buy more accessories and clothing than I need. Ive been going to M&S for more than 25 years. I recommend them.

Da
Review №4

The staff at M&S Harley Davidson were exceptionally helpful in my purchase of my 2015 Streetglide Special that I previously traded in for a new Ultra before I was in an accident and totaled it. They are very honorable as they were holding it for someone else and would not sell it to me unless the potential buyer made a decision on it. Their integrity is very respectful. When it became available, they held it for me as well until I was able to get there to purchase it. That just says a lot about how they operate. The transaction was quick, easy, and very fair. If I ever buy a new bike, it will be from there and nowhere else.

Do
Review №5

I was having trouble with my ECM programing to the TSSM . I had to give in and have a HD mechanic with his scanailizer program it...4 week wait at the dealerships.... my sister happens to know Brian one of the owners. She called him and next thing I know I was talking with Brian and a mechanic.Brian scheduled me the next week to have a mechanic check it out on the 7th. Service called and informed me of a wiring issue in the steering head and that they could also fix it. I gave them the go ahead to fix the problem. Next day my bike was ready as promised.Thank you Chambersburg HD and especially Brian for getting me back in the wind!

Ha
Review №6

A family business that puts a great deal of effort into customer satisfaction.

Ca
Review №7

They had 2 real nice cvos

Ed
Review №8

Nice staff. Good selection of bikes. Usually have parts in stock. Nothing special, typical overpriced clothing.

K
Review №9

Very nice and clean establishment. Customer service was very nice.

Ty
Review №10

Very pleased with my experience with M&S with buying my first bike. Salesman Mike was a big help with helping me pick the right bike

Ca
Review №11

Called looking for a certain helmet...the lady i spoke was truly exceptional to speak to...was very helpful....spent HER TIME to find the helmet i wanted....will make sure to visit and buy from there

Da
Review №12

Hands down best Harley dealer. Have purchased two bikes from M and S have been very happy with the customer service and friendliness of all the staff. When it’s time for another upgrade best believe this will be the only place I need to go to get the best deal.

Sh
Review №13

Very awsome crew i was in and out within an hour with my brand new ride. They are knowledgeable and helpful finding the perfect fit for your needs. A must go.

pe
Review №14

I just purchased a Honda CB300R from M&S and it was a total great experience. No pressure. Just straight up good advice and price. Couldnt ask for any better. Will be using for all my motorcycle services!!

Ke
Review №15

Jim is great. From the first time we stopped in until we drove our new trike out of the parking lot. He answered all our questions and was so helpful.

Ja
Review №16

Great place to get a bike. Awesome guys to work with. If you are in the area this is the best place to go to.

Sh
Review №17

This is an absolutely first class Harley shop. I highly recommend

Ri
Review №18

People there were very friendly, courteous, and helpful. Discussed prices very openly and reasonable for work I wanted done. They do have a no mask no service sign on the door, and all of the employees were wearing them.

Ba
Review №19

Stopped by this Harley dealer to get some items for my scoot. Very knowledgeable employees and Friendly. I bought my Lowrider from them.

Ch
Review №20

Donna is the best!!! So knowledgeable..and fun to talk to...always has a smile 😊

Ca
Review №21

Professional and fun place to go

Em
Review №22

Awesome staff! Just purchased my first Harley and everyone there made it such a great experience. I couldn’t have asked for a better sales staff.

Ry
Review №23

Lookin for parts for an old bike. very helpful finding things

Ki
Review №24

Wow! Beautiful facility with friendly and knowledgeable staff. Even if you dont have a Harley, after seeing the selections, you may wish you did. Great place for buying gifts for riders: the clothing selection is vast and, even if you dont know a size, they have everything from cool sunglasses/goggles to dog toys and harness to hats or helmets and jewelry. They even have free gift wrapping with Harley Davidson insignia paper!

Ro
Review №25

Had what I needed when seven other shops didnt.

Ka
Review №26

Most unfriendly dealership we have ever gone too!!! We have been to many.

Je
Review №27

Great dealership. Awesome staff. Lots of great Harleys in stock!

na
Review №28

Stopped and got our poker chips

Ba
Review №29

Brian and Darrin are awesome! Been taking my bikes there for 20 years. They always do a great job.

Ji
Review №30

I recently purchased my motorcycle from MS Harley Davidson and cannot say enough about the staff and their knowledge of their product and their willingness to work with me throughout all the steps and stumbles I experienced during the purchase. when there was a hurdle they helped clear the hurdle, all in all I can say my experience was made exceptional by the staff involved.

Du
Review №31

Beautiful place, beautiful bikes, an friendly people

Da
Review №32

AWESOME dealership, great people. Mike was great during the sales, Parts guys were awesome... everyone even helped load my new RoadGlide!

Je
Review №33

Awesome deal, couldnt be happier!! Great bike and great bunch of guys!!!

Jo
Review №34

Wonderful folks to deal with as Ive been doing business with them since 1991... Professional staff thats knowledgeable, courteous and always willing to help...

Gr
Review №35

This was my first experience with M&S Harley, I have to say I am not disappointed. Above par service from start to finish. When I picked up my bike they had budget friendly recommendations for some of the ideas I have for my bike in the future. I really appreciated that, knowing they arent out just for a buck and they themselves seem to really enjoy helping me reach my end goal.Thank you very much to the service team at M&S harley..Honest, respectable and quality team all the way!!

Am
Review №36

Down to earth, very friendly and knowledgeable workers!

De
Review №37

Very nice people

Ba
Review №38

Amazing customer service. We were on Vacation 100s of miles from home. Our bike was not running right, we stopped in and we were on our way in under 2 hours. Best of all a fair price for the job. Kudos to this Harley team!!!!

Ga
Review №39

M&S gets a 5 star plus rating as far as I am concerned. They go way beyond to help you get back on the road. We had a problem with our motorcycle today and they took excellent care of us. I highly recommend this Harley shop to anyone. Thanks again for your help today!

C
Review №40

Very nice show room. Staff has always been helpful and knowledgeable of the products they sell.

Ap
Review №41

Very friendly and helpful staff. Makes you feel like one of the family.

Du
Review №42

Went their last Saturday about 2 oclock. Absolutely fell in love with a bike .rode off at 5 oclock an hour after closing with bike of my dreams ....it was 100 degrees out .their ac went down few days before .it was miserable hot in shop ...they could of blew me off like another shop did a day before, but they didnt. Jim Ridenour and all staff stayed to get me on my bike ..Thank You MnS Harley Davidson

Ch
Review №43

Little over priced compared to other dealerships. Over all a nice place

Jo
Review №44

Excellent service friendly staff

Fr
Review №45

It is always a great dealer, excellent events and a very knowledgeable parts counter.

Ka
Review №46

Nice dealership. Great selection of clothes for its size. Staff very friendly. Was visiting for first responders event.

Pe
Review №47

Great place, clean and the staff is always friendly, knowledgeable and helpful. Quality on their clothing and even when I ordered parts they where delivered very fast. Looking to upgrade to a new bike and this will be my place. Thanks for the service. Lol my neighbors really hate how loud my new pipes are. Loving every minute of it..🤣

Mi
Review №48

Great event today, nice crowd and well planed.

Sh
Review №49

Cool place to visit if youre a motorcycle enthusiast. Very friendly staff and they always seem to reach out and do things with the community. Large selection of motorcycles and motorcycle attire. The only downfall is most merchandise is pretty expensive. There again HD stands for hundreds of dollars. Hehehe!

Ma
Review №50

Very helpful with a quick oil leak repair.

Wa
Review №51

This place is awesome. Very friendly competent staff that have never failed to handle any situation that I have to deal work. They will always have my business

Ma
Review №52

Visiting college in area w my kid and as is my routine if there is a Harley dealership I have to stop. Very nice staff, well organized and everyone willing to answer questions. If I lived here I would be a regular customer lol

Ji
Review №53

The people are very nice and are very helpful. The service department is one of the best.

Mi
Review №54

Excellent service. Friendly staff. Convenient location. Nice selection of bikes, clothes, and parts along with a full service center.

Bo
Review №55

The guys at M & S are always friendly and helpful. I enjoy just stopping by to see whats new and chat with the staff and fellow bike owners.

Ha
Review №56

Unless you look like a middle aged, middle class bagger buying faggot no one helps you.

T
Review №57

It looks like a really nice place... from the outside.My husband and I decided to take a road trip there after checking out their website which clearly stated they were open 9-4 on Sundays. Imagine our disappointment after driving 2 1/2 hours only to find out they were closed!! I would suggest updating your hours on the website! We now know to call before leaving next time we decide to take a road trip!!

ne
Review №58

Just purchased a new Road Glide. Everyone on the staff treated me like I was family. Great experience. Highly recommended to all.

St
Review №59

Work with me what they can on my obsolete old fixer uppers.

Sp
Review №60

Stopped here while I was in town for another event in the area to check the store out and grab a t-shirt. I was greeted and felt quite welcome. Motorclothes girls were quick to help me find the perfect shirt in the size i was looking for. Even told me about some of the towns history. The motorclothes girl running the register knew more about motorcycles than even most sales people in my town. Wish M&S were closer to me, I would definately be a regular customer!!!

Jo
Review №61

Great dealership thats well staffed, friendly and knowledgeable. Always willing to meet the customers needs. Ive bought 5 new Harleys from them since 1991 and can honesty say that theyre the best!!

Vi
Review №62

Its Harley! Enough said! But M&S is one of the better ones Ive been to! 👍

Ke
Review №63

Just stopped by on my way through town. Friendly atmosphere. Nice selection of bikes. Big selection of motor clothes.

Su
Review №64

Clean well organized friendly staff

O'
Review №65

Great dealership and the parts department is awesome

sa
Review №66

Saleslady got my wife, who has arthritis in her knees, a chair while I shopped.Also she went over the items that I purchased.Always stop here on our way to the Easton area. Always treated great. Keep up the good work.

Ro
Review №67

Very nice shop. Sales people very friendly and helpful.

Gr
Review №68

Stopped in to look at Motorclothes, great selection. Dixie was so helpful, pointing out all the jackets, my wife found one that she bought.then tryed on more. I called on Saturday to buy another, Donna helped out with another jacket for her Christmas present. We will buy more from them. Oh, it arrived on Monday. Thanks.

Th
Review №69

Employees dont wear mask let alone customers being mandated to, Ill take my business somewhere safer like the battlefield.

La
Review №70

I purchased my first new Harley from M&S in 1994. It was a 1995 springer softtail. It was to be built and delivered around Christmas day. Brian was the salesman and I told him I was gonna take a trip to York and see the factory. He said there was a chance that I could see my bike being built. He called and told me about the time it should be on the assembly line. I took the trip and did get to see the bike on the line. The people at York were fantastic on the tour. Picked the bike up Dec 23rd. Fast forward to now. Purchased a used SE VROD on Craigslist and need some parts. Went to M&S and got the discounted parts on the black Friday sale. Had a new tire installed at the service department. Darren worked me in quickly as he always has . With many years between my first visit and most recent (23years) the friendliness and quality of service has always been top of the line. I drive 80 miles one way just to do business with M&S. Thanks to everyone there.

Ra
Review №71

Parts dept needs Alot of work! Never tell a customer that there bike is to old and get a new one because your to lazy to do your job!A 2008 model isnt that old. I was prepared to do some serious upgraded. Needless to say I took my business elsewhere and spent over 5k Im upgrades. Your loss M&S. Your will never get another done from me!

To
Review №72

The staff at M&S is friendly, knowledgeable & accommodating for all your motorcycle needs. Very nice facility located conveniently off I-81. Job well done!!

Jo
Review №73

Bought my first motorcycle here. While Skeeter may have retired the staff is still friendly and their selection is better than ever.

He
Review №74

Found several treasures at this location !! Very personal staff. One fellow even made me a fresh cup of coffee!!! Next time I will stop in again@@

Lo
Review №75

Very friendly and helpful staff. Donna was great !

Gl
Review №76

Nice clean business with kind and caring employees. It was a pleasant experience.

Sc
Review №77

Great staff, had an issue on a trip, they got me right in and helped me out!! Great group of guys at this dealership!

Jo
Review №78

Good selection, decent pricing, friendly staff.

Ta
Review №79

This place is great!! They make you feel right at home when youre there

Eo
Review №80

If youre looking for a Harley, get it here. If you already ride, get your parts and accessories here. Great staff, knowledgeable, expert service staff.

Al
Review №81

Gorgeous !!!A lot of new veicles, a good assortment of technical clothing and gadgets.Really satisfied with the visit of this Harley-Devidson shop.

Sc
Review №82

Very helpful. Pleasant to deal with

Ma
Review №83

Driving in it feels like youre going to a nice park. Beautiful dealership and very friendly staff.

Lo
Review №84

Very friendly dealership and very helpful

Mi
Review №85

Stopped here coming back from Shannondoah, owner was on the floor. Really nice guy, helped me personally with a small problem I had at another dealership.

An
Review №86

Great people. Lots of inventory.

mz
Review №87

Great low pressure experience

Bi
Review №88

Great selection of products.

Ka
Review №89

Have a lot of beautiful new and used bikes in there.....we have always been greeted with a friendly staff. We purchased our first used bike from there.

Tr
Review №90

Great team very helpful Rick Debrick is the guy to see if your looking for a salesman to get you on a harley service was top notch everyone there treated me like a king and was extremely kind and helpful I will definitely do business with the team at M&S Harley thank you all for a great experience.

Pa
Review №91

Very helpful and didnt take forever to do the paperwork.

Da
Review №92

Bought my new M8 street glide from them and everything and everyone were great start to finish.

Gl
Review №93

I had to return 2 items that I received for Christmas and they were very helpful informing me on how to receive store credit, exchange merchandise or credit back to card. Didnt give me a hard time or get argumentative

Ge
Review №94

Chili cook-off was Great! Voted for #21 to Win !

Ja
Review №95

Place is really nice and service is great but people are not the nicest

P3
Review №96

Nice harley store with wide selection of gear. Friendly and helpful sales staff.

Je
Review №97

Other than STNT in Meadville, PA... All Harley dealers have great stuff & staff

Ro
Review №98

Service with a smile. These people are very pleasant

Da
Review №99

Friendly, great service, staff always willing to go over and above, great prices.

Pa
Review №100

Friendly people and some nice bikes!!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:160 Falling Spring Rd, Chambersburg, PA 17202, United States
  • Site:http://msharleydavidson.com/
  • Phone:+1 717-709-9650
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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