Other than the extreme amount of LED lights throwing me into a Migraine I do love the store itself. A little of everything I needed. But seriously, go easy on the LED Lights people! MEDICALLY I cant handle being in your store and LED Lights are a Trigger for many people like me who have migraines. ~ Look it up. Its real!

I needed to replace a defective item I purchased a year ago and the cs lady was awesome when I explained the defect. I was impressed by how simply she allowed me an even exchange. We also bought a nice step stool, pliers and 2 nice pots for our houseplants. Every interaction with employees was positive and efficient.

Jacob in the plumbing department went above and beyond all expectations to help me with a plumbing problem I was attempting to fix. He was very patient and thorough while explaining how to attach a new water line in my bathroom. He helped me avoid the cost of hiring a plumber and I will definitely look for him at Home Depot next time Im in a pickle.

The store itself is great. Clean, friendly staff, etc.However, there flooring installation services leave something to be desired.We ordered flooring in mid April 2021. They said it should be there within a week. Two weeks later, I called them. They had not even ordered the special pieces because they got confused. How? The person who paid had a different address than the one that needed the installation. And they couldnt find the order in their system because their flooring computers didnt communicate with the registers...It goes down hill from there: 6+ weeks to wait for installation (finally got it installed in early June!); once our special pieces arrived, we found out they ordered more than we needed (on our dime! we had to return them); the installation needed to be fixed where the transition pieces are; the day of the supposed fixing, the guy showed up at the wrong address! (remember the paid vs installation address???); they never called the correct phone numbers for verification and confirmation; they couldnt find our order in their system multiple times; etc!Overall, Ill still shop at Home Depot. But, I will NEVER use any of their special services again!

Went to the Chaska Store today. Mark N. in the paint department actually went to the receiving dock to get the stain I needed today. He saw that it had been received but not put in stock yet. I appreciate the extra effort.Dean

Always have it. Just have to look

Great experience at Home Depot. Bought something there yesterday that hubby wanted me to exchange. But I went through self checkout and forgot to take the receipt. Went to Customer Service today and, by scanning my credit card and the product, they verified the purchase for me and issued me a refund. Easy and pain free.

We purchased a dishwasher, paid for install, when they came to deliver they never bothered to check to see if the item fit or if it was in good condition. So when the plumber arrive the next day the dishwasher did not fit and now we’re sitting on a dishwasher in our garage for two weeks until it can be picked up. In the meanwhile we had to look for a new dishwasher. So now we’re waiting even longer to have a dishwasher as everything is back ordered during this time. This is not the first time We have had bad experiences with Home Depot. It seems they always want to pass the buck off to someone else So from this point forward We will be taking our business somewhere else. This is so disappointing when you spend so much money.

Came in 20 minutes before close. I needed 2 oddball screws to mount a TV. John stopped what he was doing, helped me determine exactly what kind of screw I needed, and didnt just show me where they were but went through the bins with me to find the correct screws. All of this for less than $1 sale. Theyve earned another happy customer.

Thank goodness, it had what I needed. So dont move your content, and dont rearrange even the smallest items in your store for any reason. When I want something, I know precisely where to look which saves me time. It definitely has a warehouse look.

As the owner of Olson Home design I visit this location almost 3 times a day. The people who work here are the main reasons why I shop this location. You guys know who you are. Keep up the great work everyone!!!

I like having Home Depot in town for quick trips for odds and ends for weekend projects. It seems like I am there a couple of times a weekend during the spring and summer months. They have great pricing on carpet and many times on appliance packages.

Great selection! If they do not have it, they will special order it for you. I knocked off a star because the staff is not always helpful. They are very hit and miss.

I love home Depot I can always get what I need there or at least most times

I recommend to avoid purchasing large items from this store. Ordered a window and it was delivered broken. Even after the replacement window had arrived in the store weeks later we experienced multiple run arounds attempting to have it delivered or picked up. Manager is magically gone for weeks at a time whenever needed. Came down to them deciding they are not responsible for the delivery company that they hired (and profited from) that broke the window and will be of no help shortly after you’ve paid for an item. I’ll just stick to the “other” home improvement big box store next time.

You would think that after a year of the covid experience Home Depot Chaska would have disposable wiping cloths for cleaning your cart at the front door. Walk through the store and you will see an abundance of wipes for sale but none at the front entrance.

I like home Depots mainly due to there Milwaukee supply but I needed some 2x12 16ft long,. A worker pointed them out but must not have had time to help me load the heavy things. Oh and there was 2x10 x 16ft in the wrong location so I got to move all them for the guy before I could get to what I wanted 👍

Its budget friendly, but not everything is available. I think either the store is out of stock for some items or people are panic buying again. Some shelves were empty. I didnt get everything that I wanted

When shopping for exterior doors, the customer service gentleman was not helpful at all and seemed more interested in sitting at his counter. I also felt he was a bit condescending.

They are really slow at helping you and have a face like they don’t wana be there nor help you.

The Chaska outdoor plant store at 4pm on Thursday was fully stocked and neatly displayed. Checkout was efficient. Knowledgeable employees was much appreciated.

Smaller Home Depot but service was pretty good and itms purchased were in stock.

I prefer Menards. You can never find an associate to help you here.

Placed an order for material on Monday and still have not received any type of update regarding delivery... very poor customer service

Good cs, and have alot of everything you could need.

Friendly staff. Very helpful if you need to find anything. Had what I needed in stock.

Staff in the store were not happy to help much but the cashiers were very helpful and were ready to help people

Walked in clueless and multiple helpers found what I needed and discounted one item with damage. Fast checkout and they loaded my car. Like valet service!

Needed some help couldnt find any when I looked up and this young gal was stocking or whatever she was doing up there came down asked me if I needed any help and she looked up what was looking for and she actually found it and it wasnt where I was suppose to be but she found it saving my day and helping me to finish up my project my thanks to her.

You can look at wood choices before you buy. Some big box stores require you to pay for the lumber before you get to pick up the lumber which might leave you with only warped pieces.

Not sure the name of the fella who helped me piece together some PVC .. hut very helpful and useful

Love the garden center. Lots of variety and good prices.

CHICKADEE LANDING a short walk from the Lowry Nature Center Parking Lot,Benches to sit and watch or photograph a variety of birds wuuth a number of Bird Feeders to attract a variety.

Back in probably January 2021 (this is overdue) I ran into this location right away in the morning. The company I work for as well as myself, we all do a lot of business here so we are always running in and out. On that particular day things were a bit different than normal, however. We recieved a very urgent call requiring a large amount of varying lumber and tools all to be delivered within an hour or so. The staff at this Chaska Home Depot did an outstanding job in aiding me. Not only were they also helping anther gentleman who came in unannounced with a large order but they were very efficient in how they got it done. The lumber Id called in beforehand was already being prepared when I got there. From there I was waved over to a gal who helped me with the various bits and tools so we could both be working up and down the isle at once. Then from there she radioed into someone at the front counter as I brought the truck around to be loaded by the forklift. I came back to the counter to start scanning things through and bagging them to find that she had already started! A huge weight was lifted and I was in and out in 40 minutes or less beating my time with much to spare. An enormous shout out to all of the staff there including but not limited to Willy, Janet, Janine, the forklift guy as well as another guy who was perhaps a supervisor Im not really sure. Either way, I could not have done it that day without you all so thanks so much again!Alex

The Pro desk contacted an electrician to install a ceiling fan for me.Pete Cicconi of Twin Cities Electric, LLC, called me in the afternoon and came to my house within an hour. He took down a defective fan, and packed it, ready for me to return. He then installed another fan, and replaced the switch, and it works great! No more loud humming. He did a super job, and he’s a great guy! I will call him for any electrical problems I may have.

Go to home improvement store for quality products. Enjoy Rigid brand tools. Picked up a light for my nephew, also some quality hand tools. Observed some trying to steal a shopping cart full of power tools, caught by the entrance host.

Chaska Home Depot is a very nice store. Great prices on plants and mulch.

Great place for pretty much anything home improvement related, although the workers, especially in the lumber area, refuse to wear masks correctly.

This Home Depot is in a convenient location. The store is well staffed and they are helpful!

Ive been shopping with Home Depot for several years. Theyve been the primary supplier for a small business of mine and for any home renovation projects I have. Over the years, the customer service quality has deteriorated and their return policy has become extremely petty. I ordered product online in cases, of which they sold at a 36% higher price individually in store. I tried to return a partial case of unopened product in perfect condition, and was denied my return. Tried working with customer service to try to work something out, as the product was very expensive. There is no written return policy online, or in store, that states I wouldnt have been able to return the unused product. Taking my business elsewhere if this doesnt get resolved.

I love home depot

Good location. Usually better in stock than the Eden Prairie one.

Staff was helpful but it didnt have the part I needed to do my job. Otherwise I can get most of supplies I need.

Everyone was extremely helpful! The employees truly have a gift on sensing confusion even on a masked face. Check out was swift and the employees were pleasant. An all over perfect Sunday home improvement trip.

Workers were polite and helpful. You cant take that for granted anymore.

An under rated Home Depot. Truly a nice store, it is larger than Eden Prairie, will stocked with wider aisles and less crowded. Sure it is farther out West and not as convenient for many but I have started making the drive and taking the time for a better experience overall. Use the app too, I appreciate that I can find what I am looking for based on the aisle and bin locators from the app. It is accurate and convenient, thank you Home Depot. I only wish that Wal-Mart could get it together and do the same.

Needed help buying a door. Not just a normal pickup trip. They are actually going to do the install as well. The gentleman we worked with was very nice, patient and full of answers. We left with a measuring appointment and a handful of brochures and a feeling of getting something accomplished.

Very friendly folks, Had a bunch of things to help with my project.

I needed an electrical outlet. After a brief search and a pleasant check-out (with a military discount) I was quickly on my way.

Order took over a month to arrive instead of a week advised when I placed the order

Had exactly what i was looking for.

You can always tell if the staff is friendly and happy, the management is doing a great job to keep their employees happy! That is exactly how I feel when I walk into this particular store. It just seems that people love working there. They are always smiling and very helpful! Thanks Home Depot during this hard times for letting my 10 year old in and taking just enough precaution so employees are not depressed like in the other stores. Thank you for making a mask wearing policy an option for the employees and customers! I won’t go to Menards because of it! Happy employees make happy customers!

Always love this place! get wood

I have always shopped at the Chaska store. Every one of the staff was friendly and helpful. My last visit however, was hard to find the curb side pickup. But my statement about the staff still stands.

Shout out to Mark and Chaska Home Depot team. Everybody was super helpful! To top it off they gave our son a tape measure for being a good helper and made our day. He loves his new tape measure! Cant wait to go back! Thank you again.

I love the Home Depot because everyone is so helpful and knows where everything is! Whenever I go in here it is just really good service keep it up!!!!

Their employees there are very helpful

Out of stock on most of what I wanted, said it was in stock on the website

Friendly staff and very helpful with any projects you have.

WATERStreet Realty LLC- Loves Home Depot and is our go too for home improvements & maintenance!!

Outstanding service by Dana at the service counter for exchanges!

Steve at the pro desk was very helpful throughout my deck project. Jeff in mill work was also helpful when I ordered my patio door. Thanks for the great customer service!

Staff was super friendly when they were having trouble with returning an echo dot i purchased prior

Always find what I need. Super busy today but there were plenty of people asking if I needed help.

Great deals on containers right now!

I find it usefull to pre-plan your trip or at least have Home Depots website open on your phone. That way you can find the right aisle for the items you are looking for as staff, if you can find them, often dont have a clue.

Had to make the usual 3 stop minimum while working on a project

Great place to shop. Helpful employees!

Was looking for an Item, and a gentleman came up in plain clothes and asked if i needed help finding anything, I said Yes actually I do, do you you work here? he said Yes, I just punched out, but i can help you He continued to help me, for the next 5 minutes while he was off the clock, to make sure I found what I needed. Great Customer service!!!Employee - Mark8/8/20 @ 4:15pm

The staff is more helpful than they used to be but still a little hit or miss. I highly recommend having orders shipped straight home, multiple experiences with ship to store items being damaged

Didnt get the hummingbird feeder we were looking for, but still got a nice one for a good price. Rest of the store seemed well stocked. Never enough employees though.

Keep your packaging if you want to try and return an item. A sales receipt isn’t good enough anymore.

Home Depot always rocks man........ its like a candy store for Handy people Ive always had very knowledgeable staff at the Chaska store ready to help

They have a good selection of flowers and plants that are in good condition. Certainly more affordable than other garden centers.I bought a few plants and potted them myself.

Nice clean store

Had exactly what was needed.

They expected me to pay full price for this special order item. We were told our order was in but the had no idea where it was. After 45 minutes I left, after telling them I would be back at 630am....If we didnt need the special order carpet for Friday i would have cancelled the whole order, not just the glue

Staff very friendly! Nice location 😊

We are never returning to this place. We ventured out with my elderly, handicapped mother to look for materials to renovate the home we recently purchased near here. We headed for the door marked “Entrance” very slowly, as my mother cannot walk well at all. The man told us the real entrance was down a ways and to go there. It turns out that the entrance really just loops around back to that same door. There was no one in line that we would have to wait behind. Annoyed, we tried to leave that entrance before that same man shooed us away with another reason to find it was the only one. We were obviously NOT going back to the original entrance. Good job, Home Depot. You just lost thousands of dollars.

Great service....only wish check out lanes were at both doors. Especially when you buy something in electrical. Ugghh....

Always friendly customer service in Chaska.

Most things in stock for a quick fix or run.

Great knowledgeable staff!! A++

The man that was working in plumbing didnt know very much at all and sold me compression fittings for gas line which ended up leaking and did not know it was against code. I returned to the store and did talk to a nice man that knew what he was talking about and gave me the right direction.

This Home Depot is kept very clean. It is well organized and appears to be well run. Their kid classes are pretty great. My 5 and 7 year olds have liked them. It is great for large and small purchases.

Good in store service.. Kelly in the Chaska, Mn store was fantastic!!!

Didnt have what I was looking for but looked on the computer and in the store for me.

Like everyone else, we decided to start a home renovation in the middle of a pandemic. We ordered base kitchen cabinets via HD dot com, over 2 months ago and it has been a frustrating mess... We went to the Chaska store last night, to pick up 1 of the cabinets only to discover it wasnt really there, even though we were told 2 hours prior that it was there.Pamela and Jena in the Order Pick- up area and Dawson, who they pulled in to help us, were ANGELS! They were so kind and understanding and helped us out in every which way they could. After 2 months of waiting we can finally finish our kitchen reno thanks to the Chaska, MN team! Go into your local store VS ordering online, it will save you time, money and frustration!

How can you go wrong with Home Depot?Well I would give it 5 stars but like always it is very hard to find some help, its 2020 there should be an app for that. They know where to hide but once you do find help they are knowledgeable or they know who to ask.

Every little thing large & small you need at a Hardware Store.

Great Home Depot. Definitely one of the cleanest home improvement stores I have ever visited!

The folks in the paint dept were nice and quick. Other store employees were very friendly and helpful to shoppers.

Crowded bit good prices on plants.

Online order, pick up this afternoon was SO easy, everyone so pleasant and helpful!

Easy in and out, helpful staff, tons of people wearing masks over their mouth, but not covering their noses, lol.

Workers here are always helpful. The store seems to have an inventory problem though, as the store is repeatedly out of stock of what I came for.

Idk who the manager is but they were really rude when I asked basic questions. Please don’t shop here if they’re gonna disrespect customers.

I will drive to Eden Prairie from now on to avoid the pickup/returns department in Chaska. Very rude employee at this Home Depot. Go to Menards if you want customer satisfaction guaranteed, no questions asked.

I love the Home Depot! I am a handyman and am there most every day!

Best home improvement and hardware store hands down