This is the BEST place to repair your car! The owner is very polite and prices are very reasonable. The repairs is always on time.
In today’s times we all need great value and affordable services to manage our lives! TGK was able to provide a great brake job within my budget and did not skimp on the professionalism and services provided! I would recommend them for all makes and models of cars!
This is the best car shop I have found. Friendly, informative and got the job done right for a good price. Highly recommended.
I had my car inspected here- quick and easy process. They are friendly and seem to be dedicated to customer satisfaction. I’ll be going back for future car needs.
Every one I dealt with was very professional over and above my vieacle is very happy my long road trip was worry free ill be back
Had an appointment for an oil change. Service was great! However, it took about an hour. Ive never had to wait that long for an oil change before. Staff was very professional, and the lobby was clean and comfortable to wait in.
My granddaughter had her oil changed and tires rotated. Two days later while driving on the highway she noticed the left front tire wasn’t sounding right. She made it to a repair shop, all of the lug nuts were very very loose, except for one! When I called to let them know, all I got was “that’s bad”. No offer of any kind! Won’t be going there again
I scheduled a transmission flush and fill last week and today was my appointment. Everything went great and they even looked at another issue while I was there and fixed that as well! I highly recommend TJ and his team! Thanks!
Everything was great! Fast in and out. We are on our road trip now and feel great about it after the hot deal Roadtrip special!Thanks again guys!!
I’ve been using this service for a few years now. They’re always professional and highly efficient on both fixing my car and keeping me informed of what’s going on.
Making an appointment to get my vehicle checked out was so easy. They got me in quickly, the appointment took less time than I was originally told, and the quality of work and help was wonderful.
Love the honesty and respect this location shows the customer. Would highly recommend
We recently moved to the area and this was our first time using TGK. We will definitely use them again! They were friendly, on time and reasonably priced. I would definitely recommend their services to anyone in the area!
They checked out my truck and did a fluid flush, told me what was necessary and what could wait. Did not try to fix what didnt need it. Glad to be reassured and my truck is running great.
The techs were very helpful and quick with this unexpected flat tire. They fixed it, and I was able to leave for my holiday weekend within an hour.
I’ve taken a few different vehicles to this crew.Always on time and do great work!
The tow guy who came and gave me a jump-start this sub-zero morning recommended these guys to me. He said this was his most-requested tow destination. I went out there and ended up just getting an oil change.They gave me a great deal, and were super prompt and courteous. I was thinking about getting a new battery, too, and they gave me a good quote but werent pushy in the least when I decided against it.Had a great experience here, and when I got home and told my grandpa I had gone here, he said he was glad I picked it, because hes been going here for years as well and loves them too. Great place!
They put teddy bears in my kids car seats! Super quick turn around. From the last hail storm the neighborhood is getting new roofs and siding which has been 3 trips to TGK for nails in tires. Really great pricing and quick turn around.
First time customer as I just moved to the area.Came here based on customer reviews. Customer service was great and they completed my request in a timely fashion. Also was able to use a loaner free ofcharge. Would definitely recommend and will be back when my vehicle needs service.
Sorry didnt go there.
The guys at TGK are very friendly and thorough. I get a text with a link while I’m waiting with a complete list of things that are good, thing that can wait and things that should be done right away. They are my go to guys for my van!!
After doing an alignment on my vehicle I noticed a considerable improvement!
I stopped by today, the last day of the year, around noon, without an appointment, with a flat, right front tire. Cody, the manager on duty was able to work with his team to fix my tire immediately and it saved me a ton of time and money for a new tire. Thank you TGK Team Chanhassen!!! Have a safe, Happy New Years!!!
Awesome & friendly service. Were super flexible scheduling everything over the phoneWe had a check engine light and just wanted to see what was wrong and they found the issue, got us a new part and got everything up and running within a day without any hassle. Definitely recommend.
Easy to make appts online for services and easy to schedule appts on weekends as I don’t have time during the week. Also, it’s nice to get a text update of the maintenance needed to be done during oil change visits.
Derrick is a AWESOME Mechanic!And he cute too!😊
Did a great job for a wheel alignment
They are the best. Never going to that place that starts with a V again!
Awesome team, a big step above your usual mechanic shop. Theyll tell you the truth and they have a free shuttle service. Glad I found them.
TGK does an excellent job. They are thorough, send pictures of work they suggest and (hard to believe) even tell you when you don’t need to have something done yet! I’ve had multiple cars serviced by TGK and highly recommend them!
Great atmosphere and there customer service is exceptional. I highly recommend TGK Automotive
Got my alignment done here and I didnt have to wait a long time. The price was right, service was quick and the guys were friendly! Highly recommend this place! Definitely call and schedule though
TGK is very customer focused. I made the appointment and was able to text with the store to get the right tires and the appointment I wanted. Based on my research, their prices are competitive to other local tire shops. This is my second set of tires I have purchased from TGK, and when I need the third, I will return.
__Ok, Ive been using Arboretum Tire before it became TGK. I have to admit, I probably wont use them again. Nice that they squeezed me in this Saturday, but I left my car for the day. I got a call at 2:15PM that my car was done so I went to pick it up shortly after 4:00PM. I found out they closed at 2:00PM. Another family was also looking for their car. I need my car and I now cant get it until Monday morning. Seriously?__Next Day (Today) I got a call from Craig, I think that was his name. He came in on Sunday to release my car. I appreciate that. I like the companys response on future calls that they will try to update people on store time closing etc, when they call. Makes sense, if you call someone that your car is done, tell them when they need to pick up the vehicle by. Although when I arrived, I was wondering what type of atmosphere I would encounter. I was a little put back by the comment, youve been a long time customer, you should have known the store hours. I didnt even respond to how I run my business.
We recently have taken both of our vehicles to TGK and it was such a great experience each time. They are friendly, personable and knowledgeable. Being someone that doesnt know anything about vehicles, they are very patient and helpful. They have a clean building if you are waiting for your car to be worked on, which is very nice. We also get great coupons in the mail. Definitely going to be going to TGK Chanhassen from now on!
Super quick, and awesome customer service
Chad was very professional and honest about what services I needed. They fixed my air conditioner quickly and I didnt have to break the bank to pay for it. I will be referring them to all my friends and will definitely use there services again.
Great service! Quick and quality work.
Great friendlu communication and timely service. Follow-up text about resolution of the problem. Thprough diagnostics to accurately discover the problem.
Great service, excellent people. Will be back for any additional work I may need to have done
Amazing and helpful while being friendly staff! Incredible work and pricing! TGK ALL THE WAY!!
I brought my car in about 9am so they could have a look at what it neededWithin two hours i had received an email reporting on status of what was needed to get my car to safe operating standards. It included 3 short video clips that were worth 1,000 words in terms of explaining the deficiencies that needed fixing up... Bad tie rod ends were obvious in the videos that took all of the questions out of the believability of the mechanics analysis.I was not aware that the videos were coming, and it really was a nice convenience, especially in view of the Covid 19 Damnpendick!Oh! And they did an excellent job on the brakes... I need to save up some shekels for the tie rod ends and other parts yet to be done.But I know that TGK is the friendly, professional place you can can count on to get it done. They also provided a newish loaner car at no charge. My first experience with TGK was Great!
Amazing great friendly reliable service
Excellent service and great prices! I will definitely be going back.
I have been taking my cars here for many years. Always trustworthy, considerate, on time and well priced.
Called on Tuesday to get new tires ordered, was informed they would call the following day when they arrived to schedule appointment. No call, called back on Thursday afternoon to follow up, was informed tires were there. Scheduled to drop my car off on Friday morning, left my car there around 8:30am, called back around 2:00pm for an update. Was told they hadnt gotten to it yet, should be about 2 hours I was told. I got dropped back off at the location around 3:30pm figured I could wait a bit if they were still finishing up. I saw my car sitting in the same spot I left it in...no new tires. What a waste of time
Great customer service and product availability. Clean, healthful environment. Would recommend TGK to any and all.
Been coming here for years. Always great service
Top notch knowledgeable service! I appreciate the integrity & communication of findings; I feel well-taken care of & never feel taken advantage of when it comes to vehicle maintenance. The staff is always friendly & the facility is well-maintained. I have been going here for years, including through the switch of ownership, and have never had a bad experience. Highly recommend!
I’ve been going to this auto repair shop for a while. Every visit is met by professionals who enjoy the job. Last visit I called at 10:00am looking for an oil change as I was leaving the state the next morning. They squeezed me in. They really go out of there way to make it work if possible.
They were professional, accommodating, and provided great service! Would highly recommend!
I’ve been taking my cars here for years, and these guys are great. Trustworthy people are so important, and these guys don’t try to turn an oil change into a $500 visit. If they recommend something, it is needed. I also buy all my tires here, and get free rotations (bonus).
These guys are the best!
I initially went here when they were Arboretum tire. Was apprehensive when TGK took over. Decided to try when I bought used car that needed work. I asked for a diagnostic evaluation. Not only did they give me a written estimate the took photos of the before and after work. Really liked thatThere workmanship was very professional and they did very good work. The service writer was professional and concerned about the work they were performing. Kept me up to date on work progress.I would recommend to anybody that needs work on there vehicle. Whether its just an oil change or major work like I had done.I will bring my vehicle back to finish the diagnostic work to be done.I think they are very professional and do excellent repairs on vehicles.
TGK is always my choice to take all of our vehicles to. Great work and the best warranty coverage anywhere.
Really like this place. The prices are very reasonable, the place is very clean and the staff friendly. No unpleasant surprises. I dropped my car off and got a courtesy call when the vehicle was ready. There is a nice lounge if you wait for your vehicle.
What a wonderful experience at TGK! I love a place when you feel like a person and not a number! Everything was top notch from my first phone call to the pickup of my vehicle. I also appreciated them sending me updates with photos during the process of working on my SUV.
They clearly communicated expectations and delivered on their promises.
My car was recently serviced at TGK Automotive of Chanhassen. This was the first time getting my car serviced at this location since new ownership. I was impressed with the speedy service, professionalism shown and quality of their work. Snow had been in the forecast and they were able to immediately get me in to get my snow tires on and oil changed. They did a great job of checking over the car and made a recommendation for something to be done at my next service visit. I had been happy with the services of the previous owners and was apprehensive about the quality of service of the new owners. I am happy and relieved to know that My vehicle is in good hands here. The prices are great too! Thank you folks at TGK Automotive!
Nobody likes to deal with car issues. It’s expensive, stressful, and always leaves you wondering “what’s gonna break next”. Well TGK is as good as it gets! Professional, timely, trustworthy, good pricing. I know that they will get the job done right the first time, and their comprehensive vehicle inspection helps you understand the health of your car and plan future maintenance to prolong the life of your vehicle (and prevent costly emergent repairs). They’re not pushy about getting “dumb little things done just for the money”. I have and will continue to use TGK for ALL my automotive needs until I die, move, or invent teleportation.
As a woman, I am always apprehensive around mechanics. My grandpa is a mechanic and has been for over fifty years. He and I often work on my cars together, however with the pandemic I didn’t want to risk visiting him.This shop didn’t make me feel uncomfortable and they didn’t try to pressure me into unnecessary repairs. When they find something, they provide you with photos, measurements, and quotes with expenses broken down into each component. When I didn’t feel a repair or flush was necessary, they respected that decision. The shop overall was very clean and friendly.Overall great experience, would go to them again.
So professional. Did the job for what they quoted, then actually checked in a few days later. I mean, who does that? Welp, TGK does! If you dont know TGK yet, you need to know.
Always courteous with repairs done correctly and on time.
Great service
Ive been taking our cars here for a little over a year now. We have been extremely pleased with their work in general and their stellar customer service. Highly recommend!
This shop is so personal and helpful. My car is the last thing on my mind as a busy mom of three. They send me texts reminding me that it’s time for an oil change and offer to schedule for me which is so helpful. When I do get service they are incredibly flexible and fast. Really honest hard working group of people. Would most definitely recommend them for any and all car service.
Lost cap to washer fluid . They put one all at no price.
We went in to have a tire fixed. Other shops had tried to sell us new tires unnecessarily. TGK was honest and professional in helping us out quickly and for a reasonable price. I definitely plan on utilizing them in the future for repairs!
The crew at this place is terrific! They are extremely knowledgeable and helpful - they go above and beyond to ensure your car is running great. Great service and value.
This is probably the best shop Ive every been. A bunch of great people that know the business!
Found the issue and was very professional
Very clean, organized and good communication by staff members!
They did great work and their customer service is top notch!
Honest, fast, good communication. Will for sure use these pros for all our car needs going forward. They are the best!
Great experience! Its always difficult finding an auto repair shop that you can trust and know youre not paying for something you shouldnt. I dont know much about cars so that trust is key for me! I work full time so I appreciated that the lobby area was clean and convenient to work in with my laptop.
They identified an issue with our new truck and ran a full diagnostic to check for other issues. They provide text updates which is very helpful when planning out the day. Overall, they have a Friendly and knowledgeable staff! They have fair pricing and Im always satisfied with their service!
I had an appointment at noon. I drop off my car around 1130 am I went to pick up my car around 430. My car was sitting on the same spot where I left.... No tires. Waste of time. Bad service
Wonderful staff. I love your services guys.
Great experience. Had tires replaced as well as brakes. They helped me find tires with a more aggressive tread while maintaining a quiet ride. Really like the tires!! Will definitely do business with TGK Automotive again.
2001 Jeep Wrangler.They did a great job at a fair price. Easy to talk to as well. Highly recommend them
I have been taking our cars here for years, and the mechanics are absolutely wonderful. They just came under new ownership, and they have really stepped up their game with technology. I highly recommend them. Great customer service and great work.
I needed pads and rotors, as well as taking care of a LOUD rattle from the heat shield. They were super pleasant on the phone and in person, the cost was very reasonable (and on par with other area shops). Service was exceptionally fast, and they did a great job. Terrific communication as well!
They got me in same day with short notice to change my front headlight. Place was clean and efficient. Labor prices for install were just right. I would recommend.
Disappointed with the new owner and employees. The atmosphere is not the same. Cody is helpful and nice as always. Been going here for over 10 years. With multiple cars. Waiting room is not comfortable. Beverages were lackluster. No water? Bathroom is dirty every time.
TGK has been able to give me appointments within 24 hrs from oil changes to other maintenance. Price is consistent with other auto maintenance businesses.
I had been a loyal customer to the Arboretum Auto and Tire for awhile and returned after learning of the new ownership. The customer service is why I choose to drive out to this location and I am happy to know that level of service has not changed!I know when I go here Im going to be taken care of and NOT taken advantage of. With the new ownership their has been some updates made on text message scheduling and receiving your car report through text as well. I really enjoy the new feature but hands down give a 5 star rating on their service.
I always feel very well taken care here. They really are easy to work with and very honest!!
Very efficient and great prices.
Cody is great.They were able to get us in and out as promised. Pricing is competitive.
TGK did a great job on fixing a long and complicated timing chain problem with my equinox. Vehicle is now running great. Very friendly and professional staff. Thank you!
Quick, on-time, clean, great waiting room and reasonably priced. They took the time to explain car issues to someone that doesnt know anything about cars. Ill definitely trust them again for future car repairs/maintenance.
Took my truck in to TGK and they did great work, they are honest and stand behind what they do. They got a small scratch on the side of my door and they told me about it right away and offered to get it fixed or take that amount off my final bill. I will definitely be taking any of my vehicles here if they need work in the future.
Great service and friendly. Brought vehicle in for a broken sway bar and they sent me pictures of the repairs, estimated cost, plus a list of maintenance items to watch. When I asked what I should do now and what can wait they were very honest, knowledgeable and didn’t push me to do everything then and now. Will for sure be a repeat customer
I had a hard time finding a place that would take my car for a same day appointment. They said that they would take a look at it and had it done by lunch. I was worried that it was going to cost an arm and a leg to fix, but wasnt that big of a deal. I will definitely go back. I feel like I found an auto repair place that I can trust. Thanks!
Came for new tires and an oil change. Prices were fair and the staff was friendly. Seems like a good, honest place that I would go back to. They will tell you when your tires were manufactured and only use newer tires so they are higher quality. They offer free rotations every 8-10,000 miles. Nice waiting room with coffee and snacks
Amazing service! Super cool text notifications when car is ready and links to online page about car repair suggestions with pictures so you can see what the mechanic sees! Highly recommend!
The whole crew is wonderful and everyone works together to get the job done. I will never take my car any where else. Professional, friendly, great experience.
Very honest and willing to tell you what is required and what can wait. Will definitely return.
Always a positive experience. Very friendly and professional