Mark at the Cherry Hill location gave me a hand picking out the right size and style jacket. He was friendly, helpful and informative. His experience with motorcycles helped increase my knowledge. He also made me aware of other cold weather riding gear as an option down the road. Great experience!
Had the best experience there. This place is located on RT 70 in Cherry Hill NJ. Rubin was the guy that helped me. He was absolutely fabulous. I will be going back there again.
Great selection of gear ..very competitively priced ..very good staff and sales support. Glad I went there.
Stopped by this Cycle Gear location recently to pick up some new track gear. There was only one employee working but he was doing a phenomenal job tending to the various customers all shopping at once. He got me exactly what I needed and lent me some good knowledge regarding sizing for certain items. Overall great experience.
My first time at the store people were very attentive and knew just what I needed size-wise and everything got on order and it should be here tomorrow great job
Such a wonderful experience shopping at Cycle Gear. My salesperson was Eric- he is very knowledgeable and offered options on different helmets and communication systems without pushing any bias. I was so pleased I brought a friend back and she bought a helmet and communication system also. He installed the systems and they are running perfect. I highly recommend Cycle Gear and Eric for anything you might need.
The store associate was very helpful. He knew his stuff when it came to helmets. The store could use more inventory as they did not have the size of the original helmet I wanted and needed for the next day. Bad planning on my part but would have been cool if it was in stock. Also the store was a bit smaller than I had expected.
Very friendly and knowledgeable! Best customer service I’ve ever recieved!
What I was most impressed about with this place was the prices. Very reasonable and nice selections too. Ruben was the best as well. Definitely going back to grab a few more things
I wanted a Schuberth, modular (flip front) with some kind of system, to hear my phone and GPS. I did on line stuff (research). I emailed Cycle Gear and they responded quickly. They had what I wanted so - I took a bike ride. Rubin was the guy behind the counter. THANK YOU Rubin. He did a great job installing my SENA 20 in to my Schuberth C3 lite helmet. Excellent job. thanks. Being born in 45, each day i ride is a gift. Thank God.
This Cycle Gear location was really great. Steve at the shop was really knowledgable about motorcycles and motorcycle gear. He helped me select my first helmet and gave me the pros and cons when deciding between styles. The whole experience really made me confident in my purchasing decision.
Needed rain gear right away, and they had my size and a couple styles to choose from. Most importantly, boot covers with the soles! Nice young man at the counter helped me, rang me up, Jacket, pants and boot covers $95!!! AWESOME!! Came in handy, it rained on my trip!!
I really love this place! They have all the gear you could want! Whether it’s cold or warm out they have you covered! Pricing is reasonable and they have a good return policy. Rubin helped me and u can tell he loves and cares about his customers! Definitely going back!
Ruebin for Cycle Gear in NJ was the best help we have ever had there not only because he was extremely knowledgeable about the products there, but because he could talk about experience from using those products and you could tell how much he appreciated the items at Cycle Gear and the importance of being safe when riding a motorcycle. Super friendly and I could tell that under his mask that he was smiling and cared for not only us as customers but other customers as well. I would 100% recommend other customers to speak to him if they need any help, but knowing him, he probably would come to you first and ask if you need any help as that is what he did. He must be a very valuable worker there and 100% deserves a raise. If I had a motorcycle shop, I would hire him. When I have to go back to get more supplies, I will definitely have him help me again.
Best place for Motorcycle gear. I walked in and not even 10 seconds passed before I was offered help from the employees. I went in as a new rider, they got me fitted for a helmet, and got everything else I needed. They were honest, kept asking what I wanted and worked around my preferences. They were not pushy trying to up sell me other things, or even try to get me to buy the most expensive things. They worked around my budget, and listened very well, even ended up saving me some money with their suggestions. 11/10 would recommend to anybody, and I will definitely be going back soon.
Good selection. Sales personal needs to get a little more knowledgeable. But overall good service.
Service was great. The rep took time out to help me get the perfect fit for my helmet and even took the time out to look up the exactly design I wanted and got it shipped right out to me. They will continue to have my business in the future.
I went to Cycle Gear to purchase a new helmet after years of not riding and getting back into it. Eric was super personable as was Frankie and the others that worked there. Eric fitted me for my new helmet and took his time to help me choose the right one. I will never go anywhere else, this place is top notch!
This is a great place for getting your motorcycle gear or parts needs. Prices are decent and returns are completely hassle free. The sales staff are courteous and friendly and will help you with all of your needs. One of my new go to places for gear.
The staff at cycle smart is amazing. They went above and beyond from the time that I walked in the door until the time I left with my new bike. Everyone there was friendly and professional. I would not hesitate to recommend them to anyone.
Just got my first motorcycle last week. The gentleman working there spent at least 2 hours helping me get set up. Even installed my Sena headset into my helmet for me! Awesome people great customer service
Great environment and staff. Very knowledgeable and helped in all areas. A++
Very nice and friendly guy. He attended us quick even though he was the only one there. And not just us but everyone else. I would definitely stop by again for more gear.
Great store. Eric is the best. Very knowledgeable. Helped me to find right helmet for my head
Staff was super friendly and extremely helpful. I’m new to riding and looking for gear can be a bit overwhelming, but they took the time to explain everything as well as answer all my questions and concerns. Will definitely frequent this shop for all my riding needs in the future.
Very friendly and helpful employees. I went in to buy a helmet and the clerk had me try on 6 different ones to ensure I had the correct fit and comfort. I highly recommend this shop for your motorcycle needs.
I drove a hour to get to cycle gear that should tell ya its worth it to shop for everything bike related more than happy with the service I received !!! 👍
No helmets larger than 2x. Guy says they are hard to keep in stock. Then obviously theres plenty of big headed people out there. Order more. Seems simple
Hi the Manager and his coworker was very helpful. I purchased a new helmet and they has made it worth it to me and my safety. Thanks I will be shopping there again.
Eric was and amazing help, respectful, courteous and knowable of the stuff .
Staff was very knowledgeable and very helpful. Even took the time to install the comms unit for the helmet! Great store and great group of employees!
I recently purchased a motorcycle and needed a helmet. I wound up at Cycle Gear because the customer service at RevZilla was nonexistent.From the moment I entered the store I was warmly greeted and shadowed while I shopped. The customer service representative stayed with me to answer my questions. At no time did I feel rushed or like I was a nuisance. The CSR took the time to explain the arrangement of the helmets, their construction andany extras they might have. The attentive CSR was even kind enough to explain something that was on my bike that I wasn’t familiar with.I left Cycle Gear with a new Sedeci Bluetooth helmet, a nice pair of riding gloves and a membership that affords me special sales & discounts and free access to a website. Despite the fact that I have to cross the bridge (Philadelphia to Cherry Hill) to get to Cycle Gear, the quality customer service and products makes it worthwhile. Thank you Cycle Gear for such a positive experience.
Team at cycle gear was super helpful, great prices on everything i was looking for, and an all around good experience. would highly recommend stopping by for your riding needs 🤙🏻🏍purchased:high efficiency engine coolantwheel chock for at-home serviceicon matte black full face helmet (amazing price)fox racing snap-back hats
Great people that were very helpful in my choice of Bluetooth helmets. Great selection also. I will definitely be returning for some clothing needs!
I have gone to Cycle Gear since the start of me riding a motorcycle. Even as a Harley Owner I still go to purchase gifts for family members and recently a Bluetooth headset with my sister.Rubin was awesome yesterday- fast effective and professional.
The best place to buy your gear, they are very knowledgeable and best of all they don’t tray to upsell you anything 10/10 definitely going back to get the rest of my gear 👍🏼
Horrible return policy!Spent more than 400$ and the boots(200$) were not my sizeWhen I came back to return it (1 hour drive one way) they said it’s used and dirty (see picture)And we not accept USED stuff backI wore it one time to walk( fell it on my legs)The manager said the best he can do is return 130$I’ll never come backBuy online
I buy from cycle gear as much as possible. Friendly and knowledgeable staff, great products and great prices.
Store is very very great id recommend coming here for all your cycle needs they have plenty of basic oils and everything you’d need for your dirt bike including bolt kits chain and sprockets I like how there mainly a street bike store but stock everything for dirtbikes also store is great
Today I went to Cycle Gear in Cherry Hill NJ to check on a new half helmet, and my husband wanted to look at jackets. As I walked in with other customers, a salesman walked up and asked can I help anyone, since no one else said anything I asked do you have any white half helmets?. He answers no, we dont have any not even looking at me...and turned to help the other people who walked in with me. He could of been just a little more courteous I think, maybe tell me about the online ordering feature Cycle Gear has. Maybe because I am an older women with grey hair. I dont know. He needs a class in customer service. I gave 1 star, because I couldnt put zero. I will never go there again & will tell ALL my riding friends.
Great customer service! Staff was helpful, curtious, and knowledgeable!
Store in Cherry Hill isn’t open at 10 am and I’m waiting at parking lots for an hour to see if it’s open at 11 am. Waste my trip for nothing!
FAST SHIPPING TO CANADAOrdered 2 helmets on wednesday morning and it was at my door on thursday evening
I like them 99% of the time but the one Im cherry hill not like the other ones. Said they had battery on line got there didnt have it or any that fit bike for that matter
Awesome the place is nice they have a very wide selection i have my new spot to pick up my parts and clothing and whatever else I need they have my business I could go 5 - 10 miles away if I was RICH but nah. They have great prices, products, nice cheaper better looking Helmets. Im not gonna blast the other store but if you want youre moneys worth with a dressing room go to CYCLE GEAR IN NJ very nice spot very wide selection.
The staff at Cycle Gear could not have been more helpful. They were courteous and not condenscending. Will go back for any future needs
So many different kinds of Motorcycle gears, including imported protective gears (helmets) and other gears such as motorcycle clothing and apparels, from France (Shark), from Italy (Sedici), from Japan (Shoei), from South Korea (Arai, Bilt, HJC) with prices ranging from $59.99 (on sale/clearance) up to $629.99 for a brand new Arai or Shoei helmet. The sales person was very attentive and very nice. He answered every single question I asked, with detailed info. I ended up buying a Bilt Full Face Helmet, a pair of bike gloves and a waterproof motorbike cover. It was indeed a pleasant buying experience. I will definitely come again.
So happy I went to the Cycle Gear store in Cherry Hill, NJ. It was easy to see that Steven was knowledgeable and definitely wanted me to make the best purchase decision possible. It was such a good experience, that I had to force myself to leave before I bought an extra helmet and boots I don’t need, lol.... It is over an hour ride for me, and I still know that I’ll be back there in the next couple of weeks. The guys I met were awesome. I look forward to my next purchase from Cycle Gear.
Small store but they had what we were looking for. Staff was super nice and helpful.
Always love coming to Cycle Gear. Myron and his crew are always accommodating and listen to your concerns. Great group of folks!!!
Myron was a big help in selecting the right full face helmet. Great customer service every visit. I travel about an hour to this location without hesitation.
Fantastic staff. Very friendly and helpful.
Great deals and its pretty fun too work here as well.
My wife and I went to by helmets today and was given A-1 service. Rich was very knowledgeable and patient with us. We tried on several helmets and we are very happy with our purchase. Cycle is excellent!
Great prices, and great equipment! Wife got a badas* helmet and Im jealous.
Received April issue today deals good till 23rd April tried to order over the phone bluetooth carda packtalk bold JBL dual sku 447997 listed prices $339.95 sales prices $288.95 representatives said cant honor the price for the dual its mis print Sorry is that customer problem not at all.
Excellent service sales person very helpful
Staff is not the most friendly, but selection and prices are pretty good!Update: Tried returning a jacket because it was giving backaches even when worn off the motorcycle. I was told: our return policy is, if you have worn it, then its yours. Which sparks so many questions.Really interesting update. Downgraded from 4 stars to 1. Pretty sure Im not going back. Sad
Great place. Has almost everything on yhe shelf. If not they will send it to your house.
Thanks Tyler for your professionalism and your knowledge regarding your gear etc.. And Nick as well thanks for your advice !!! Great positive staff and extremely helpful. 5 STARS !!! Thanks see you soonTommy from Westchester NY
Im a fan of cycle gear, but not this store. Twice now I have gone in only to be basically ignored when I try to check out. I feel like the guy that works there is happy to serve everyone else but when it came to me he acted like it was a inconvenience. Not thrilled with the customer service in the least, it needs some big improvements. Last time Ill ever bother making the drive there, every other store Ive been to their staff is pleasant.
Staff is just how I like them....they are more than willing to help when asked but leave u alone if u say just looking
Amazing customer service.
Great store lots of gear to drop dollars on.
This is a great place to get what you need for your bike also very nice to help you with everything thanks so much 👍🏾👍🏾👍🏾👍🏾👍🏾
4.5 stars because I didnt actually buy anything this go around. My girlfriend wanted to pick up a shoei that she had been having trouble finding. This was the ONLY place that had it in stock.As she played with shoei stuff, I poked around the shop. A good selection of great riding gear, and lots of accessories for cosmetic and maintenance lines the shelves in this place.I had trouble not buying anything for myself, but I havent picked up my new bike just yet. Buyers beware (JK) this place is VERY enticing.I look forward to stopping back in here in the future.
Exceptional service.Helpful staff, not pushy - very friendly.A reasonable range of gear for a smaller store.Give them your business.
This store was Great!! The moment I stepped inside the staff made me feel like part of the Brotherhood of motorcycle riders. To say they were helpful, would be an under statement, the staff was knowledgeable and more than helpful.Five stars is not enough, it was that good!
Very helpful. was looking for motorcycle helmets and the guy was very informative and knowledgeable. ended up buying 2 helmets
I like this place because unlike shopping online for gear that I wear its always nice to be able to go to the store and try it on to make sure it fits . It saves aggravation time and money and having to deal with sending it back getting another one and it still not being correct . But dont get me wrong their website is still easy to use and you can find quite a bit of accessories or gear that youre looking for.
Staff is knowledgeable and very helpful. Also funny lol. This new Shoei rs-fr is perfect too
Great experience and knowledgeable staff.
Great shop, great prices, great people. Will continue to drive 45 minutes to see them. Thanks!
Very knowledgeable, professional and courteous staff awsome products for all types of motorcycle enthusiasts
The help there has no clue good luck
Myron is great!! Allowed us to walk around but was always ready to answer any questions we had. Very professional. Would recommend anyone who shops at Cherry Hill Cycle Gear to ask for Myron if you need assistance!
I wish I knew about this place when I went to buy my sons dirt bike. I spent a fortune at the dealer for helmet and other accessories. Cycle Gear has much better priced options.Bought myself a helmet, gloves, goggles and spent less on all 3 than the cheapest helmet at the Yamaha dealer.
Always great service, thanks again Vince.
Great service! Fantastic selection and prices
Great customer service! Nice variety of helmets
Only place that actually has stuff in stock
The staff made a great suggestion and the price was great.
Went in to get winter Gloves And the Michael jordan of cycle gear took me Straight to them and i purchased thanks cycle gear my hands were cold!!!!!!!
Not very helpful, referred the wrong product. went back to return and was given an attitude, an uncompleted kit.
Great variety of gear and pretty reasonable prices. Friendly staff who is very knowledgeable (dealt primarily with Rahshawn who was great). Ill be back.
Great place to get your motorcycle gear! They have a ton of helmets, jackets, pants, gloves. Anything you need they have. The guys are knowledgeable and friendly! Highly recommend!
The guys in here are really really helpful. They even have different helmate shells to show you the difference in material. I come here whenever im not sure what exactly i want or need; definitely a must go if you are shopping for a helmate. They also have a wide array of cheap or professional jackets, gloves, boots and other footwear, and even a little parts section. You gotta go here for gear.
Great staff. Warm environment. As far as the store, it was no good for me. Im a 6-4 280lb man and the store had very little to no gear in my size. Rather try on my gear than order online and send stuff back because it doesnt fit me.
Do not believe the hype about the store all these reviews that are saying that theyre so awesome and theyre so great probably have only ever been to a cycle gear for motorcycle equipment there are many more stores in New Jersey to go to. Cycle Gear is like the Walmart for helmets and gear its like the flea market with the building for motorcycle gear everything that I have purchased from there has failed the only thing that has not failed is the carbon fiber tank pad and the heat out dew rag everything I have purchased from this store has failed. If you want to save money find yourself a real motorcycle store and purchased from a real motorcycle store especially one that sells motorcycles the only thing they have good is cheap tires. Dont waist you time. The sales guys are only nice because they want you to purchase something because the minute you dont purchase it something and treat you like trash go in as a secret shopper and youll see what Im talking about.
Great shop, cool staff, very helpful
My daughter and I went here to purchase a street jacket and gloves for the upcoming season. First off, I just want to say that since my first and at the time last visit in April 2019 things have greatly improved at this location. Last year I stopped in to purchase some gear and bluetooth communications only to find some of the rudest and most low class wannabe salespeople I have ever encountered in a retail store. I left and went to Revzilla and spent the $1,600 I had intended to vowing to never go back and waste my time. Today, I thought lets give it one more shot a year later in hopes those people had been rightfully replaced. Boy was I surprised. 2 steps in the door and we were professionally greeted by our new friend Rich. What an absolute pleasure he was to work with. He treated me and my 12yr old daughter with class A service. He was extremely patient while helping my daughter pick out a perfect jacket for her and must have gone through 2 dozen gloves (poor guy). After that he helped me find a very nice jacket. We never felt rushed and even spent more time after just getting to know him better. He even let my daughter sit on his bike a rev it a few times, she was so happy to have that kind of attention, it was a very positive experience! While we were checking out we also met with Steven who was equally as nice to us and very professional. Also, to the very nice woman that worked there and posted the picture of my daughter to Instagram in her new jacket and on the bike (Im so sorry I forgot your name) you made my daughters day, she couldnt wait to get home and brag. We look forward to our next visit and highly recommend letting these wonderful people help you out with your motogear needs. Thank you guys!!
Great staff knowledgeable employees and a clean store.