I was trying to get info on phones in their plans, but I could understand the guy. I asked 3 times and even asked for spellings - still couldnt understand what he was saying. But he was a nice guy.
Walked into the store waited 10 minutes. And no Workers ever showed up. Just an empty store while I stood in front of cash register
Joey is the best! Real Honest people in this store!!! He took really good care of me when i wanted to buy an apple device. I purchased an apple IPhone 6 and joey was able to switch my number over from t-mobile and made everything smooth for me! Great job will be coming in to get my wife a phone here real soon!
I came to this location about two months ago to order the IPhone Xr for the BOOST UP upgrade promotion. I was asked to put a $20 deposit down and would be notified in 2 weeks or less of when the phone came in. Fast forward two weeks later I’m calling about the phone and constantly getting told that it’s a high demand phone and it’s taking longer than normal. I understood and told the guy to call me when the phone came in. After another week I called everyday and I got the busy tone or no answer at all. I called again just recently asking for a refund (with proof on my bank statement that I put the $20 deposit down for the phone) because I ended up getting the phone by myself on the boost mobile website and the guy who took my order said I never had an order with them! Are you serious ?!? Why take my money and then lie ? Yes, it was only $20 but it was mine! I DO NOT RECOMMEND THIS LOCATION TO ANYONE!!!! If I could give 0 stars I would.
I gave one star because the store was open. Customer service was horrible. Im going to a nother cell company. To the BOOST MOBILE COMPANY. Check your employees, because your losing customers.
Not in this locations anymore; very rude when answering the phone. Not very welcoming.
Best store and great customer service. Ozzie is the best.
The website says theyre open until 5 I believe, I called and they said they were open until 1. It is 12:30 right now. The door is locked, nobody is here, I called twice and no answer. If it was possible to leave zero stars I would. I drove 20 minutes to get here to give them my money and buy a new phone. Guess Ill go to cricket directly across the street. Ill never come back to this store.
Came into this store looking for a better service than Metro pos, Murad was Such a nice guy helped me find the right plan! He gave me an amazing price for everything. I recommend this store to everyone!
Great customer service, fast and helpful, had me in and out with a new phone quick. Store owner very friendly, highly recommended.
These people know what they are doingand willing to help you to get what you want nowto just take your money and get you out of the store likeother stores i have dealt with.thanks alot for great costumer service will come back for sure with my family :)
Joey is amazing! Thank you for the hook up on that samsung j7 im coming next week to get one for my wife like i said i will!
Nice man 👨
This store is moving to 10139 Harlem Ave. Chicago Ridge, IL 60415which is like 2 minutes away. same plaza as dollar tree, and next door to iFix Mobile.
Great costumer service very good deals highly recommend this location 👊🏽👍💪🏾
This boost location is A1 always serving me with great help and respect
Amazing customer service great deals i recommend this location to everyone that has boost. keep up the great work murad!!!!!
Hameed and Youssef are the best! They helped me with transfering from metropcs to boost and they were very helpful!!!
This is the second time this has happened I have been going to that store for over a year and a half and in the last 2 months I have gone in there to pay my bill and he has taken my money and me processed the bill in which my phone has been shut off I paid it again there 6 16 2018 and he again took my money and NVR processed the bill now my phone is yet again cause of this guy is gonna be shut off again Im tired of being stole from
The sales rep was very helpful the credit card machine wasnt working so I had to draw money out of the cash station and he paid for the fee they were very fair
Theres always more than just a fancy store that makes a business successful, I walked into this store and I met Murad who was more than helpful with my needs, I will admit I was on a budget, but regardless Murad kept giving me options until I was happy with what I choose. Behind every successful store is a worker and Murad is that worker!
Great store and phone carrier of Sprint
I never been in there so I cannot say anything but I gave them one star according to what I heard
The staff are dont know anything about thier job
Hameed is the best
Great Service!
Poor customer service
The customer service hours are not correct