This jewelry store is truly “a gem.” The quality of the merchandise, their in depth knowledge of the jewelry they sell as well as the jewelry they service is excellent beyond measure. They truly are an asset to the business world of Chicopee, MA. I would highly recommend this jewelry store.

My husband and I are very pleased with our purchases of beautiful jewelry. We’ve been going there for quite a while now. Attached picture are among those jewelries we purchased. I have more to show maybe sometime 😊 From necklace to earrings and rings and not to mentioned beautifully customized earrings and necklace from Sayegh’s Jeweler. They are beautiful and well-crafted. Our interactions with Sayegh’s owner and staff were a delight. They replied promptly to questions. Our orders were delivered to us when promised. I also love the idea of a wish list 😊 Sayegh’s customer service is as gold as our rings. We thank you all! We highly recommend Sayegh Jeweler. We’ll be purchasing jewelry from them in the future.

I can not begin to explain how wonderful the service was while Sayegh Jewelers worked with our family. Eddy helped with designing a one of a kind engagement ring that came out gorgeous. He nor only heled with the original design but he was faced with an almost impossible timeline to make it happen. His advice and guidance through this process is not measurable and on top of it the work was top notch quality. We are looking forward to finishing the project when we return for custom wedding rings.

The staff went out of their way to make sure I was satisfied. I got a beautiful pearl ring and they were able to size some of my other jewelry. They also helped with the battery in my watch. All of my jewelry fit perfectly and looked beautiful after they cleaned it!

Great experience starting with a call to their store. Icalled to get information regarding having a ring rhodium plated. They were very friendly and informative, they gave me the best price which was 1/2 of what another local store quoted. I visited the store for said service and they were very kind and informative! They called me promptly and when my ring was ready for pickup. Will definitely be visiting again!

Searched online for jeweler that can polish and rhodium ring. Reviews were good, so went for the first time and my ring looks brand new. The price was good as well. Eddy is a nice guy. He told about an hour and the ring was serviced in 30 minutes. I am happy customer, and I will be back.

This family-owned jeweler is an amazing spot for any of your jewelry needs! My mom worked with Eddie to make a pair of custom-designed and crafted emerald-cut diamond earrings for my 30th birthday gift. She shared an example photo of what shed envisioned and he ended up making a set for us even more beautiful than the picture originally shared! I wear them daily and they’ll also be a beautiful addition for any event. The earrings are dainty, amazing quality, and were delivered to us with instructions for care and also advice on thoughtful details like the best earring backs. Their quality and prices are far better than anything online and the level of care you get from this friendly family is unbeatable. Shop Sayegh! :)

I have been coming to this family-owned Jewelry store for almost 20 years. I have never been disappointed with their jewelry selection. The one-of-a-kind special hand made jewelry. I when in for my 10years wedding anniversary gift. I wasnt sure what I wanted, but after speaking with Eddie I wanted the Wedding band his father made that match my Engagement ring. Eddie explained it wouldnt be a problem. Eddies father worked his magic and brought to life another beautiful creation. Now I have this Exquisite ring on my finger. My husbands Love is for a LIFETME. The Sayegh Jewelers is the best in Western Mass. Hand down this family owned Gem is worth your time to come and see them in 2 location East Longmeadow and Chicopee.

I had a terrific experience - started off as a replacement battery (and a new band which they did quickly and professionally) and I felt so comfortable with Eddy that I made an impulse purchase of a necklace and mother & child pendant for my wife. Excellent quality jewelry and a safe/welcoming environment. Ill be back for all my jewelry purchases.

Took my wifes Casio Baby G to the East Longmeadow site to have the time set. I could not get it to work even after reviewing the owners manual and checking on YouTube. I had never done business with them and felt strange in asking but the owner was very understanding. He said his son Lou would need to look at it so I left it. A day later received call from Lou saying the watch was ready at NO CHARGE!This is customer service unlike you see today with businesses trying to make a dollar. I will now frequent them in either the East Longmeadow or Chicopee store ( that is where Lou works ) for future purchases.

I have been a customer for over 20 years. They have done such an excellent job helping me and my wife find fine pieces of jewelry. Their Loyalty and promise for satisfaction keeps us coming back.This family works hard together to provide excellence in customer service and establish relationships with their customers. They create beautiful pieces to last a life time. I know my wife would agree!

I needed to get both my engagement and wedding band sized. I have put this off for many years. Finally I started looking found Sayegh Jewelers, I called and spoke to Eddie. He was very helpful, I also needed my engagement ring dipped in rhodium. They did all the work in house. It only took a week. I was so happy when I picked up my rings they are beautiful!!Repeat customers!!!! They are the best!!!

We will always use Sayegh Jewelers! Eddie and his family are incredible to work with. So easy going and trustworthy. We got our engagement and wedding bands at Sayegh and they were able to customize them. Eddie also assisted in a surprise necklace and we are now looking to have a customized ring and bracelet created. Eddie and his crew will always have our business - would highly recommend!

Highly recommend if you want great selection and awesome service. Great people to work with, no pressure just really in tune to find you what you are looking for!

They did such a beautiful job resetting my diamond on my engagement ring. Very timely and great costumer service. I also created my unique mother’s ring there- so happy! Thank you so much.

Loved working with Eddy and his team. My husband and I wanted to upgrade my engagement ring for our five year wedding anniversary. They went above and beyond to find the perfect ring for me! They stayed late hours for us, took the time to research, and worked with our price range. Would definitely recommend!

Have been a loyal customer for over 20 years. When the antique ruby ring I had started to degrade, Sayegh Jewlers created a custom setting for the the ruby. That was 25 years ago. This spring,, Eddie helped me design a widows ring after my husband passed last fall. It is absolutely gorgeous and looks exactly like what I had envisioned. They are so friendly, helpful, creative and trustworthy!

The level of knowledge, service, personal attention was unsurpassed by any other jeweler in the area.

$54 to take out a link and change a battery on a watch.

My family has been doing business with the Sayegh Jewelers since the mid 90s, great family business!

I got all my jewelry for my wedding at Sayegh Jewelers. Everything from my engagement ring to wedding band, earrings and necklace. I absolutely love it all. The family is very kind and accommodating. You will not be disappointed.

My in-laws have been working with the Sayegh’s for many years, so when my husband was planning to propose, they recommended Sayegh Jewelers. My husband initially worked with the jewelers to have my engagement ring custom made, and we were so pleased with their craftsmanship, we purchased both of our wedding rings with them as well. Everyone is always so respectful, attentive, and helpful. We would highly recommend them!

Eddy and his brother are the nicest!! Their stock of jewelry is absolutely beautiful! They just re-pronged my wedding ring and it looks like new! They also recently resized a ring and you cant even tell. Its seemless!! You never feel pressured to purchase anything when youre there either. My favorite jewelry store and jewelers by far! Feels like family:-)

OUTSTANDING customer service!! They do not pressure you into buying anything and you never feel rushed....staff goes beyond to assist you and find you exactly what you want... Eddie and George scouted out the exact quality, cut, size etc diamond I was seeking and mounted it in the setting I love... I go nowhere where else but sayegh jewelers..... Jewelers you can TRUST!!!!!Colleen

They are so nice. I only had them change a watch battery and other small jewellery related things so far. They are always respectful. They seem like good people that will take care of you if you buy something from them.

I originally dealt with them back when they were located in S. Hadley common and they had a great rep back then. Recently a friend showed me the great job they did for a custom jewelry piece she had them do for her. I needed a possible repair on a 20 yo gold chain/cross I had so I went to their Chicopee location. They quoted me a very fair price ($35) for repairing the chain but also mentioned (obviously) that it was 20 yo and maybe consider replacing it as it may need another repair at some point. I considered both and without any pressure from the salesman (Eddy) decided to get a new one for what I really felt was a good sale price along with a good trade-in price for the old gold chain. Eddy was a pleasure to do business with and I really felt very good about the whole transaction. Definitely give them a look for Jewelry purchases/repairs.

Great experience having our rings made thank you for making them! Everyone who helped put great care into making our rings, thank you!

My fiance purchased an engagement ring from Sayegh and experienced very good customer service. However, when the ring came in he was disappointed as the diamond was set much higher than he had requested/expected. We brought the ring back and voiced our concerns. Eddy and George were amazing and offered to rectify the situation immediately. We dropped off the ring and received a phone call literally 2 days later saying that it was done. Both Eddy and George were personable, knowledgeable, and provided great customer service. We will be back to purchase the bands!

They did a beautiful job on my ring.

Great customer service.