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Clayton Homes
325 West Industrial Way, Chino Valley, AZ 86323, United States
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Clayton Homes
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ai
Review №1

Purchasing a home /land pkg from Clayton and working with David. Hes made everything very easy and convenient since I was out of state when I offered on the home. Very accommodating on warranty issues and has a great crew working on the houses. Very happy with my choice. Id highly recommend him and this Clayton location.

L
Review №2

Met with Matt and Tyler this morning to put together a Clayton Home package. Matt is very knowledgeable and directed us toward those who could assist us with land and financing. Toured the homes on the lot and very pleased with the quality and the price. We feel very confident in Matt’s ability to help us through the entire process. Will review once again as the process unfolds.

To
Review №3

I will build our home in Strawberry or anywhere else myself before I let Clayton Homes even bid on a Modular Home for us... I cannot belive their customer service. All these 5 star reviews must not be accurate. Any reputable company would/will respond to negative comments/reviews however, not Clayton. No thanks, we will stay away.......

Ca
Review №4

The person we were suppose to see was unavailable at the time but Tim stepped in and helped us and we we got the answer about the new Manufactured home we are going to purchase. Great Customer Service skills. Thank you!

Sh
Review №5

Matt Osborne is very professional, caring and went out of his way to help us find a home. My husband & I have been all over Arizona to try to find the right match for us. Matt treated us as if we were family. He met all our expectations and listened to all of our concerns about buying a modular home. Alot of modular home dealers would write a couple of numbers on piece of paper and send us on or way. Not Matt he took time to show us each home on the lot and answer all of our questions. We would not go to any other dealership in Arizona. Thank you Matt for just being yourself and down to earth!

BJ
Review №6

We recently moved into a Clayton Home in Paulden, AZ. The experience of buying the home and moving in was made smooth and effortless thanks to the work of David and his team in the Chino Valley, AZ office. All staff we worked with were professional, courteous and (most importantly to me) patiently answered all questions no matter how many times I asked them! I love my home. I highly recommend contacting Clayton Homes if you are looking to move.

Pa
Review №7

Jason hobbs and I pamala mcmanis met with Matt Osborne, we have been working with some other dealers down in the valley where we are from, but decided to drive up to Chino Valley just see what they had up there, thats where we met Matt, very nice man, took his time with us walked us through alot answered all of our questions, never once did I feel like he was pushing us or rushing us into anything, he would be the one I would definitely recommend for anyone to go talk about these home. Pamala mcnanis

Ri
Review №8

We had the pleasure of viewing this homes with Tim he went above and beyond to help us and find us the perfect home! With all thats going on these days he even set time aside for us and we had no appointment. Thank you Tim and Clayton homes for having such a great person on your staff! We hope to be talking again real soon!

Br
Review №9

The man that helped us (Matt) was very knowledgeable. Not just about the homes but the area. He has lived hear for years and helped with information pertaining to Chino Valley and Prescott areas.

Lo
Review №10

Just entered escrow to purchase one of these beautiful homes. Home Consultant Tim Smith walked us through the procedure and was extremely knowledgeable and helpful. Cant wait to se our new home.

Ry
Review №11

We had an amazing experience with Clayton of Chino Valley. We were so fortunate to work with Elisa and she was extremely diligent, professional, hard working - just the kind of consultant you want to work with. She was really on our side throughout the whole process. We highly recommend her and Clayton of Chino. Simply wonderful people!

Mi
Review №12

Somehow my last message was lost but I sincerely wish to thank Matt Osborne and Clayton Homes for their amazing support while making the choice for our new home. Matt was attentive to our choices and his guidance was well received. He has taken the pressure off us during the construction process. Thank you Matt, we look forward to moving in soon. I also appreciate the team that supports you. Mike and Johanna.

El
Review №13

Being a 2x modular/mobile home owner over past 18 years, I must say .... Clayton Homes was the most positive, informative visit Ive had. Accompanied my daughter who is looking to re-establish in AZ from CO. Matt O. was absolutely fabulous!!! He was attentive and very informative in our hour long visit. Matt was able to answer two of her most pressing questions without her even asking!! Really was a very positive and informative encounter. Quality of homes was impressive!!! Thanks Matt!!!

ri
Review №14

My sales person, Elisa, was extremely thorough and knowledgeable about the home she showed me today. We looked at the Summit model and she was quick to inform me of all the ecological benefits as well as where changes and upgrades could be made. Overall it was a pressure free and charming experience that has shown me this is a company that cares and will work with their customers to help them find their dream home! I couldn’t recommend using Clayton Homes and especially Elisa any to help you find your dream home any higher!!

Do
Review №15

While it would be premature of me to offer a review of Clayton Homes of Chino Valley as a builder, I can readily offer a positive review of my Sales Rep Sharon Lawrence. I will be happy to offer a review of the builder once I have moved in and the job is completed. At present, I am working with Sharon Lawrence who has gone way beyond the call of duty to take care of me as her customer.My initial meeting with Sharon ran over an hour because she wanted to understand my wants and needs and to make certain that all of my questions were fully answered. She has a take-charge personality and will do her best to help the buyer achieve his goals.I was completely surprised to discover that Sharon had already contacted both my lender as well as my Realtor even before I had finished the drive back to my residence after our commitment meeting. Sharon is well versed in FHA financing rules and is working hard to make certain that my home purchase is in complete compliance.My Realtor had given me the referral to Clayton Homes of Chino Valley, but it was sheer luck and good fortune that I have begun working with Sharon Lawrence. She is a jewel.

Fr
Review №16

Nice homes and knowledgeable reps. Matt was quite helpful in answering our questions and guiding us.

As
Review №17

I am very happy with my recent purchase from Clayton Homes. Matt really listened and was never pushy and got me into a home that is perfect for my needs. He worked around my schedule was very knowledgeable with the type of loan I had. Thank you Matt and team!!!

Ro
Review №18

Matt was extremely helpful and pleasant to work with. Without any pressure he showed us several homes and told us the pros and cons of each. He has helped with our home buying process - doing all he can to make it go quickly and smoothly. Would recommend Matt and Clayton homes to anyone looking for a home!

Ti
Review №19

My wife and I visited Clayton Homes in Chino Valley, on Saturday 01FEB20 and were greeted by Elisa Mai.I was immediately impressed with her enthusiasm, knowledge, ability to listen and relate, and most of all her authenticity.My wife is the consummate hard sell and sceptical of anyone who is trying to sell us anything. In about 10 minutes, my wife was so at ease, that Elisa and her were already telling and laughing about inside jokes that I had no clue about... perfect.I would hire Elisa for any position in my company where the primary asset is people or main focus is dealing with the public.Elisa represents everything, in the almost lost art of soft skills and effective leadership, described in books by Dale Carnegie and Stephen Covey.BTW, we struck a deal in about 90 minutes and my wife was 100% comfortable with the process, outcome, and our way forward.V/rTim and Kathy W.

Ha
Review №20

My husband and I had the opportunity to work with Elisa Mai while we were at Clayton Homes. She was truly a delight and has continued to follow up with us to help us find the right home for our family. Thank you Elisa for your continued commitment to helping us.

hi
Review №21

I went into Clayton homes with the hopes of gaining information and looking at some of their model homes. I was greeted by Matt and informed of some of their promotions, I explained my families situation and what we were looking for and Matt was able to answer many of the questions I had regarding several aspects of the process before I really even asked them. He took his time to show me the models that fit what I was looking for, let me know about options, and gave me the names of people to get in contact with to start the process smoothly. Despite not being ready to move forward that day, and even after informing Matt that I would be returning with my husband at a later date, I always felt that I was receiving his full attention and never rushed while working together, and everyone we came in contact with was friendly and helpful. My family will definitely be returning to work with Matt for the purchase of our home at Clayton Homes.

Be
Review №22

My husband and I we have to many questions about the Clayton Homes and Tim Smith was very helpful in being able to answer them. He was able to define the difference between mobile and modular so we could decide what direction to go. Was able to let us know about land home packes and how that works. Definitely have a better idea what can do and not to do. Thank you Tim

Jo
Review №23

Elisa was our sales rep and was absolutely a joy to work with. Great communication and very flexible. Highly recommend

Da
Review №24

I had the pleasure of visiting a Clayton Homes Sale Office and met a person named Matt Osborn. What I liked about the experience was I felt zero pressure from Matt. He listened to my needs and provided some suggestions to help me work around my budget. I’m still shopping around but will definitely stop back to see Matt before I make a final decision.

al
Review №25

Elisa has been the most sweetest woman with policies and procedures, details and knowledge of every question, to the requirements and documents needed. She blew my mind and I cant stop talking about what a great deal Im getting!! Thank you Elisa and look forward to meeting with more!

He
Review №26

I am a real estate agent and have helped several of Matt Osbornes customers find parcels of land for their dream homes. The process is complex and with all of the moving parts has potential to be stressful or frustrating. With Matt at the helm for Clayton Homes, the process is efficient and stress free. He does what needs to be done, when it needs to be done so the real estate transaction can run smoothly.

R
Review №27

Good communication, good people, and they gave us a great deal. Thank you to the entire Chino Valley team, have no complaints and they were great to work with every step of the way.

Ki
Review №28

Every time I’ve been in I’ve had such a great experience with everyone, but Matt has definitely stood out among the rest. He knows his stuff and he’s patient with buyers. Definitely recommend Clayton Homes and Matt!!!

Mi
Review №29

I am one who never likes dealing with sales people for anything. I do not like pushy sales folks, so when I went to Clayton I braised myself for that. I am wonderfully pleased that that was not the case. Our Sales rep, Matt was and is awsome. He listen showed us options, gave us time to look around on our own, and was never pushy. He honestly cared about getting us the right home for us. I would recommend anyone looking for a place to purchase a modular home to go see Matt at Clayton Homes in Chino Vallet.

B
Review №30

Tim was great to work with at Clayton. He was energetic and answered all of our questions. Was more than willing to walk all around and show us all the models.

Gr
Review №31

Overall great experience. Elisa Koonik was very helpful and attentive with my questions when I called. Made things seamless and straightforward, which is appreciated when making big decisions!

Br
Review №32

Working with Matt and Clayton Homes has been a great experience. We are very excited about our new home and look forward to many years in it.I would highly recommend Matt and Clayton Homes.

Mo
Review №33

Very professional and yet very attentive to your questions and needs. They help you from start to finish. Love our new home.

De
Review №34

Was greeted promptly! Shown the homes I was interested in. Sales staff followed up after the visit. No complaints!

Li
Review №35

Matt Osbourne has been with us in the Clayton process from the beginning. He very patiently showed and talked with us about all our options in selecting a floor plan, the requirements in setting the foundation, choosing a good realtor and finance company, customizing the home, etc. He and the Clayton team also did a tremendous job in checking into regulations and water quality on the particular piece of land we found.Matt has made the whole process of getting a new home very simple for us. He explains everything thoroughly and always gave us the feeling that we were of the highest priority. I cannot imagine going through the process with anyone else. He is a true professional who made this experience smooth and easy for us because he asked about all our needs and plans, then did the research with utilities and county regulations to let us know with all assurance the best way to set up.We checked out the different mobile home companies in the area, and I can very confidently say to anyone looking to purchase that Matt will take care of you with the best company backing him up.

Ri
Review №36

Elisa was super helpful in our families search for a new home. She took the time to walk us through the process, overall it was a great experience.

Da
Review №37

Tim was amazing!! He showed us every home we wanted to see, was super polite, and answered all our questions. All in all... a stellar experience! Thanks Tim!!

St
Review №38

Alyssa was very knowledgeable and took the time to show me different models and customize the floor plan in a way that was perfect for me. All of Clayton Homes are impressively built and I’m excited to move forward w my own!

Va
Review №39

We decided to buy our home through Clayton Homes of Chino Valley after comparing their reviews and homes with other local manufactured home companies and they seemed like the best choice. I wasnt wrong! We have been working with Elisa Koonik and she has been out of this world amazing! She has worked very hard for us and helped us over every hurdle we met along the way from choosing the best home for our family, customizing the home as well as pointing us in the direction of a wonderful lender who was able to do a great land/home VA loan for us. She also went out of her way to fight for our interests when we ran into some ridiculous, non-existent rules our new HOA was trying to enforce on our home build. Clayton Homes of Chino Valley has turned a process that can be scary and frustrating into a painless one and I would recommend them to anyone. Thank you all for helping our dreams come true ❤️

c
Review №40

Elisa was great, super knowledgeable and helpful! She answered all of my questions and made the process very easy.

Ho
Review №41

Tim was wonderful, he answered all of our questions, and took plenty of time to show us many different floor plans. We will definitely be buying them.

gi
Review №42

We are loving our Clayton home! Thank you Matt Osborne for helping make our dream home come true!

Ch
Review №43

What an experience! After a year of searching for homes we decided to take a chance on a manufactured home and couldn’t believe what we have been missing! Matt Osborne has been a great help in guiding us through the process as first time home buyers. Not only can he talk about the product but also about unrelated things which really makes you feel like you have a friend working for you not just a salesperson. We have already referred two others and plan on referring more! Excellent products at excellent prices with beyond excellent service!

Di
Review №44

They have been very helpful and stayed in our budget. County slowness was no fun but Im happy with the service 👍😁

Ma
Review №45

We were not greeted in a friendly manner. It was busy so we were patient. Walked around the models and the manager stopped to briefly introduce and let us in a locked unit. Had a pleasant experience overall and will highly consider. Thank You.

Ca
Review №46

Elisa is great. Best sales person ever. 10 out of 10 recommend. Such wow.

Am
Review №47

Excellent service, Tim was able to answer all our questions and help us get some ideas as we begin our home search.

Ti
Review №48

Since my husband and I walked on the lot we have been treated graciously and gotten all our questions patiently and thoroughly answered. Matt Osborne went above the call of duty and even tried out a tub to help me determine if a person my husbands height could comfortably fit when I went on my second visit minus the hubby. Having been through the process before in Washington State, I feel the service has been superior to previous experiences and would highly recommend people looking to purchase a manufactured home visit Clayton Homes in Chino Valley.

Gi
Review №49

Beautiful homes and great prices! Very friendly staff all around but Sharon really went above and beyond with all her helpful information and genuine kindness! When ready to buy, we will definitely go through Sharon!

re
Review №50

It was a laid back enjoyable experience, I didnt at all feel like I was being pressured by a salesman.

Ta
Review №51

Matt was great to work with and very patient with us very needy clients. Even though we were a pain at times, he always helped us get through the buying process. Im always recommending Clayton to my friends and family.

Ho
Review №52

A very nice place to purchase a new home. Great people.

Ka
Review №53

Matt Osbourne is the greatest! we started looking for land and found Clayton homes Chino Valley in December 2016. Matt helped us decide on three homes: Chets, Austins, and mine. Chet passed away before we could move there. Matt steered us to Heather Worley, the best realtor, who found a great 5 acres in Paulden. The home I wanted wasnt available so Matt took us to a model, Anniversary 2.0, I fell in love with! We closed in mid November and have started moving. Austin is still looking for his dream land and Matt is holding his deposit on the perfect home! Thats whats best about working with Matt - he always goes above and beyond to make a house a home. Thanks Matt!Eddie Harrison took us through the final walk through, very detailed and infinitely patient! Eddies the best at making sure our new home is perfectly prepared for us. Thanks Eddie!

Ma
Review №54

What a great company to do business with!! They took all the stress out of putting together our Land/Home package. Our salesman Matt Osbourne went the extra mile and always kept us in the loop. Choosing Clayton Homes of Chino Valley was a great choice.

Au
Review №55

Highly recommend, clayton homes is definitely the right place to visit when looking to buy a new home. Matt was a great deal of help; he made it his priority to ensure we were happy and to answer all of our questions. Thanks Matt for getting us into our new home!

Gl
Review №56

My mom and I met with Matt Obsorne two years ago he took real good care of us back then when we were contemplating buying a Modular home... The team at this facility was very helpful with explaining the details and diferences in manufacture homes. We are now in the process of having our dream home built and are excited to see the results. We have total faith in Matt and his team to take good care of the details intelled. Well keep you all posted in our journey to the end.Thanks team Clayton of Chino Valley AZ.

St
Review №57

Matt and Clayton Homes are great combination of really nice people and quality homes .Thank you Matt

Ch
Review №58

Elisa,was just the greatest, very friendly and knowledgeable made finding a home easy.

Jo
Review №59

My husband and I went to Clayton Homes in Chino Valley because we are interested in putting a modular home on our property. Their website indicates that they sell modular homes as well as manufactured homes. We originally we to their other site, Oakwood. Oakwoods website also indicates that they sell modular homes. At Oakwood we were told they only sell manufactured homes so we left and went to Clayton Homes. When we entered the sales office we were greeted by a very pleasant salesman who advised us that they could build any of the manufactured homes as modular homes. We were about ready to follow him to discuss what they have when a man, possibly the manager/owner, came out of his office and in a very rude manner, directed at us, told the salesman that we were just up the road and that we dont what a manufactured home. He was very unprofessional and rude and more or less kicked us out without giving us a chance to speak. Its possible that we may change our minds in the future about what we need but we certainly wont be doing business with Clayton Homes or any of its affiliates. Ive been in sales for over 30 years and I know that it costs nothing to give excellent customer service but it can cost a lot to give bad customer service. As a side note, this is only the second review Ive ever posted but this guys reaction was so over the top unprofessional I felt people should be aware of what they might have to deal with when visiting their sales office.

Ka
Review №60

Clayton Homes Chino is absolutely amazing, Matt Osborne is a true professional and a joy to work with.

Re
Review №61

We had a very awesome experience with Sharon. She explained EVERYTHING we needed to get the process started. Sharon answered every question I had and more. Made use feel comfortable and welcomed. We cant wait to get our home started.

Vi
Review №62

Elisa Koonik is an outstanding home consultant, she knew a lot about the mobile homes and very friendly. Thanks Elisa!!!

Ka
Review №63

Matt is an exceptional Sale Person with a terrific product .Thank you Matt

J.
Review №64

It was a great visit with the Clayton Homes and Sharon Lawrence was fantastic! Will be doing business with her further. Highly recommend Sharon to help you!

Ja
Review №65

At Claton Homes speaking with Matt what a pleasant man that has not shown us any pressure. He has spent some time with us helping us to choose the right home for us

Ca
Review №66

Just starting our process and Elisa Koonik has been a dream to work with!

Ga
Review №67

Excellent experience. Staff is attentive and helpful without being pushy. Inventory looks great!

Ga
Review №68

Very nice mobile homes plenty of floor plans to choose from good Construction if youre looking for a mobile home I will check them out.

Cr
Review №69

Their homes are just gorgeous and so affordable!!! Great staff and Sharon Lawrence was so helpful and great!! I highly recommend them and especially Sharon!!!

Na
Review №70

Sharon was amazing and very helpful! She answered all my questions and was so nice!

Br
Review №71

Great organization. Very helpful and honest.

Da
Review №72

Beautiful homes, sales people very nice and willing to help you

Be
Review №73

Buyer Beware! This place will nickel-and-dime you to death.First of all, you cant use your own lender to buy a home. You must do your mortgage through their own lenders or a lender that partners with them. The lender we tried to use, Wallick & Volk, was extremely difficult to work with. They mixed our paperwork up wither other people, lost documentation I provided them multiple times, and took forever to process anything.We found a home we liked on their lot. The house had a price tag listing a price, but when we began the paperwork to buy the house, they said This house is sold, but we can custom build one like it for you. The new home, they said, would be several thousands of dollars more than the sticker price because the price of lumber goes up every day. Utter BS if you ask me - the sticker price should be the price you pay.I stupidly ignored this red flag and continued with the deal. The land we were trying to purchase had electricity, a well, a septic tank, and an old mobile home. They promised that they could do a trade in, and even though the old mobile was so old that they would have to junk it, they could still offer a thousand or so for the trade-in. That never happened.So other than removing the old home (which by the way, there is no county impact fee if you replace a mobile home), the ONLY thing we were buying was a new home from Clayton. However, they nickel-and-dimed us left and right, between setup, replacing the electric pole (even though we had it inspected and the inspector said it was safe to use), a stemwall (mobile homes dont need stemwalls), etc. etc. etc. etc.The mobile home with a sticker price of $86k ended up with a price of over $130k. Again, this was on a piece of land that was already setup for a mobile home.When the appraisal came in, guess what? The land appraised at exactly the contract price, but the house appraised $30k under what we were going to pay. When I called Sharon, I told her that its evident that the house is overpriced. She responded saying, Well in some areas, homes appraise well, and in some areas, they appraise less. Why dont you come to Chino Valley, where houses appraise better? Sorry, but I cant bring the price down at all.I really feel like they were trying to scam us. In my opinion, they tried to make us think that market forces were to blame for the appraisal of their price. It seems to me that they are trying to capitalize on a location where houses appraise high just so they can mark up their prices.Best Buy Homes in Prescott Valley, which is a dealer for Cavco, had a home of almost identical size for $72,000. That included delivery & setup.

ga
Review №74

Great people and beautiful homes

Ro
Review №75

This home process has been such a chore but Sharon Lawrence at Clayton Homes has helped us out so much to get on the right track

Er
Review №76

No call back

Ja
Review №77

Great selection great people.

Ho
Review №78

Nice layout, very assistance in question

Jo
Review №79

Fees on top of fees, they nickel and dime us.

Ph
Review №80

Fantastic General Manager!!

He
Review №81

Always a great experience

Do
Review №82

Never been here

Sa
Review №83

Beautiful homes

ka
Review №84

Nice staff

Su
Review №85

Not to be trusted.

Jo
Review №86

Very friendly

Information
20 Photos
86 Comments
4.6 Rating
  • Address:325 West Industrial Way, Chino Valley, AZ 86323, United States
  • Site:https://clayton1stop.com/
  • Phone:+1 928-636-9843
Categories
  • Mobile home dealer
  • Prefabricated house companies
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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