My garage door broke on a holiday. I left a message on their answering service. I received a call the next business day, just as they were opening. A service call was schedule for later that same morning. The customer service is excellent, the repairs were made efficiently and reasonably priced. Ive been a customer for almost 20 years and continue to highly recommend this company.
They are very professional, the best in communication and service. Cant say enough good things about their staff and serviceman, Jeff. They installed my garage door in 2013 and used them recently to service and balance the garage door. Their office called when the service person was on his way, so i knew exactly when to expect him. Great service!!!
Needed the Springs replaced on my garage door. From start to finish they are great. Great customer service from the phone call, on time arrival, and work. Prices are reasonable and Jeff who did the work was great!
Ive used Genie of Clearwater for years & years! They installed a new opener & new garage door for me several years ago & couldnt be happier! I love the service, always friendly & always exceed my expectations! Diana is great & helped me program my new car to my garage door opener!I highly recommend & would give them 10 stars if I could!I love the fact that they are family owned & operated & that many of the employees have been with the company for years as well! In my opinion, that certainly says a lot! Thanks to all with Genie of ClearwaterCindy D
Great service used them many times for all my garage door needs
Excellent Service. My genie garage opener for 19 yrs has stop working and needed to replace with a new one. I have only one brand of choice which is Genie that lasted me for almost 20yrs and proven reliable and durable. Genie of Clearwater crews are all very friendly and professional starting from Diane who answers the phone and set an appointment to the two guys that installed my new garage opener. My new garage door opener is so quiet 10x compared to my old broken screw drive opener. After they installed my garage opener they explained to me everything about the new opener and also they exceeded there service by also programming my 2 cars who has built in garage opener. Thank you again Genie of Clearwater for your A+ service! I will definitely recommend you guys! SATISFIED customer here 👍👍👍
Very polite and professional service people! Especially Diana who answers the phone and schedules the emergency door repair & install!! To the prompt service from the Repairman on the initial visit to the Technicians on the replacement door installation! I couldn’t be any happier!
Wonderful service; thanks so much for fixing our garage door spring. Fast, friendly, and efficient!
Wonderful company! Very accommodating. They were on time and we were very happy with their work!
Super friendly, fast and reasonable pricing. Jeff know almost instantly what the issue probably was, fixed it quickly without over charging. I picked them based on reviews and now I would recommend them.
Great company in every sense of the word. Jay is professional, through, and knowledgeable. Their office is also helpful and professional.Robert
Absolutely the nicest people to deal with. Jeff installed a new remote entry panel and serviced the door on the same visit. Then I messed up the code and couldnt use the new remote. He came back an hour later and fixed my problem. Great service.
So pleased with your honest and fast service! Thank you Jeff.
This company is outstanding and truly deserves all 5 star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ reviews. The top portion of my garage door came completely disconnected from the track- actually fell off so I couldn’t raise the door to get my car out of the garage. I called first thing in the morning and Joe the technician came out had the door repaired right away. He even showed me a couple of different safety features that I didn’t even know I had. Thank you.
Absolutely the best company to work with. Called for PM check. Jeff was the technician, polite, so knowledgeable. He installed our door 17 yrs ago than man knows his stuff. Found a capacitor leaking while cleaning out spider webs in the opener, what a mess. 75$ for the call 30 for the part, very reasonable. They also replaced the panels a few years back because of some rust, I only payed for the labor. They are prompt, courteous, easy to schedule with!
Great company, honest and fair priced, have used their service for many years.
Genie of Clearwater was fantastic! Before setting an appointment, they tried to help me troubleshoot to save me the visit. Once I realized I needed them, they were able to fit me in right away. Super friendly! Jay came to the house and was very courteous and took the time to explain what he was doing. I would highly recommend Genie of Clearwater!
Jeff diagnosed my problem quickly and recommended a new opener as the circuit board was zapped and the housing cracked. Jay came and installed the new opener the next day. Both gentlemen are very knowledgeable and proficient in garage door openers. Jay went the extra mile by helping me program the car and lube both garage doors. Definitely recommend Genie of Clearwater!
Great company- easy to work with - they did a great job installing new garage doors and openers.....
I have used Genie of Clearwater twice now in the past 5 years. Recently I came home from a long trip and my garage door wouldn’t go down. I called Genie of Clearwater and they had Jeff here in a few hours to fix the problem! They are always pleasant and professional to deal with and the best part is their prices are reasonable! Both times we were lucky to have Jeff come and do the service. He is very personable and professional and takes pride in his work. I highly recommend this company!
The very BEST! Fast service and incredible representatives. Jeff the service rep is the very best. Showed up mask on cleaning everything. first CLASS! The cost was toooo low for what I received.
We received estimates from a number of companies when purchasing our new garage door. Genie offered a quality product for the most affordable price. Brian is very knowledgeable and was direct and honest in advising us what we needed and not upselling us on things we didnt need. The whole process was done in a professional, efficient manner. We have also used Genie for garage door repairs and they did an excellent job, too. I highly recommend them!
Jay did the annual maintenance of our garage door. He was very thorough and knowledgeable. The door is not as noisy as it had been because he tightened all of the screws which I sense had not been done for years..
Jeff, my installer, was excellent at his job. He installed my new hurricane door in no time and was very respectful in the way he handled his side of the business. He showed me everything to know about the door. The entire process from dealing with scheduling to the end of the install was excellently handled. Thank you. Support this wonderful small business!!
Jay is one of the most pleasant and efficient service techs that I have had the pleasure of meeting. Very personable, super efficient and knowledgeable. This young man is awesome. Diana was great at getting us scheduled so that our garage door is once again functional. Thanks guys and gals
Absolutely satisfied with the installation of my garage door. From the initial phone contact, the sales rep and the installers it has been a wonderful experience. Best service and very professional. They made sure every question I asked was given a full answer. Highly recommend!
Jay did a great job servicing both my garage doors this morning. After the tune up he explained issues that were corrected and gave me pointers of things to watch for future wear and tear. He was professional and polite.Thanks for great service!
Ive been using Genie of Clearwater for years & each time i need something, they are there PDQ ready to help!I did a bone head thing today while trying to replace my weather strip under my door. I called them & thought I was going to have to go the weekend with the rain & no security to my home! Well, they came out & fixed my bonehead mistake & you cant tell I messed up!Thank you Genie of Clearwater for all you do & Jay was great!
Managed to get the last Aladdin remote garage door opener. Home owner installation required.
If this place does not satisfy you nothing ever will. Everyone involved was polite honest confident you name it. And at a very reasonable price
I would definitely recommend to anyone. Its hard to find good and responsive contractors. I have used Genie of Clearwater any time I have an issue with my garage doors (4 of them). They are always responsive. Always on time. Friendly and NEVER a hassle to deal with.
This was the best experience. On time, good price and most important, there technician Jay worked for hours to get our 4 garage doors working perfect and quietly. I wish all service companies where as good as this company. Will only use them.
From setting the appointment with Diana to having Jeff come to my home with GREAT attitude and a knowledge base that is incredible, they made the experience fantastic. I care for an older brother who is going through oncology treatments each day ( for 5 weeks ) and they made sure I could get out of my garage to make the appointment.. Super guys and gals, SUPER company !!
Jay provided prompt friendly service. The office kept me informed as when he would arrive. My first experience with Genie Of Clearwater and I would recommend them to everyone!!
Wonderful company, from the office to field personnel technician.Very efficient, prompt service and reasonable price.We have been with company for well over 10 years as well as the previousowner of my home.Thanks again and keep up the good work!After 9 month since the last call, today Genie of Clearwater sent Joe a wonderful technician to inspect the key pad and functional of my garage door. Needless to say, we extremely satisfied with the work at a very reasonable cost!We feel very comfortable every time we called for service from Diana, Sale Manager and Jeff, Field Manager (my 4 years old grandson have fun with Jeff)Thanks again and I would rate Genie of Clearwater a big 6 Stars
6 STARS!!! Jeff diagnosed my problem in under 30 seconds and fixed it and a second problem very quickly. He was prompt, kind, professional, and educational. He further offered to help sync my garage door with my car to help me get more of my moneys worth since everything else was completed inside of the first service hour.
Great company to work with. Prompt, courteous service at a competitive price. I called them in spite of watching every morning a tv commercial from another company. Im glad I used Genie. Could not have asked for anything else regarding the service call. Highly recommend them and I will keep using Genie of Clearwater
My garage door was having problems opening so Jeff from Genie of Clearwater came out to help. He fixed the problem within a few minutes and even noticed a cracked hinge, had the part with him and installed that too. Jeff was very courteous and down to earth. Ive always been happy with their service and work ethic.
Jeff the technician was wonderful and did an outstanding job and went above and beyond. Genie is the best place for their services they offer. Finally Diana who runs the office is excellent. Thank you so much. I would recommend them to anyone who needs their services or installation work. 😀👍
So great! Fantastic customer service and prices. Im so glad to have a local person that is so helpful. Will definitely be back when I need parts.
Very professional and reasonably priced service on a broken garage door that had come down on the rear bumper of a car. Previous repairs by Genie of Clearwater have also been very positive. Last year I had a different local garage door service replace a broken spring. That was not a good experience and I should have contacted Genie! Jay was amazing in his ability to quickly analyze and repair the damage. We will be getting a new door in the near future from this these people.
Great company to do business with. Honest, punctual, and competent. Would highly recommend them.
Always meet my needs. The saleswoman was excellent knew her stuff.
Good work and quick response. Had screechy garage door opener. They identified the problem quickly, fixed it and added some safety features, too. So glad I called them!
We have just had our garage door replaced by Genie of Clearwater. Brian and Joe are two phenomenal installers. Our new Raynor Aspen is superior to our other door. It is superior in quality, quiet operation, and appearance. My husband and I are both delighted with it.Brian and Joe had it up and ready for us in no time and their professionalism and attention to detail were noteworthy.We have been customers of Genie of Clearwater for years and they are truly reliable. They are customer friendly and accommodating. In the past they have responded to any concerns we had and even made it possible for my husband to speak to a company representative on occasion as well.Both on a daily basis, and during hurricane season here at the beach, we feel safe behind our garage door and knowing that it is from Genie of Clearwater.
5 Star service. Everyone at this company that I have dealt with has exceeded my expectations. My installer Joe was most professional, efficient, knowledgeable and on time. He did a fantastic job. A pleasure to do business with this great company. I will certainly recommend them to my neighbors.
Great Experience! Friendly employees. Joe, did our installation and was very knowledgeable, professional, and courteous. Good prices. Cant imagine using another company for this service.
What a pleasure to deal with ! They replaced a very old garage door opener. Diana and Jeff where courteous, pleasant, efficient, and reasonably priced ! Glad I found them and called them. I highly recommend for ALL your garage door needs.
I was referred to Genie of Clearwater in 2004. They replaced my existing garage door with a more reinforced, hurricane resistant one. Last week, one of the springs failed and today both were replaced by JEFF. Setting up the service call was fast and easy with Diana. She also phoned prior to Jeffs arrival, keeping us completely informed. Jeff was friendly, fast and efficient. Such great folks. Fifteen years later, my first choice for garage door/opener repair or replacement is still Genie of Clearwater. Thank you very much.
Big Thumbs Up! Guy saved me big money by helping me patch up my Garage door! Less than $100. Give me a break! I’m going back
Our tech was very nice, efficient, and honest. We were very happy w the service. Would recommend to others, it didnt feel like a big company who just tries to sell you a new garage door. Definitely will continue to use, its always nice to see family owned business and support them!
We have called upon Genie of Clearwater for garage door replacement, tune-up and/or repairs over the past 18 years and have never beendissatisfied with their work. Todays call was for a garage door that kept stopping midway up or down. Making the appointment, getting a confirmation call back and the arrival of Jeff- and his diagnosis and repair all went quickly and efficiently - as weve come to expect from this company.
Having been a long time customer of this company i still am very pleased with their work. jeff was out today and besides replacing my switch went over the whole system in detail and did it with a smile. i have lived in this home since 1985 and have used GENIE OF CLEARWATER since then.
I called Diana about having a new garage door opener installed, she was super nice and informative. Jay came out the same day when they said he would be there, he was also super nice and did an awesome job. I wouldn’t hesitate to recommend Genie of Clearwater to anyone who has any garage door needs.
Jay was the service technician and he did a very thorough job.Our garage door operates so smooth and it is very quiet.Jay is very professional.Genie Of Clearwater is an excellent company and very reasonable!Thank you VERY MUCH!!
This is a small locally owned company who I will use for my garage door services for life. They are amazing people and run a very honest business. I know some of them on a first name basis and THAT is how I like to know people who are coming into my home. We are now and forever will be a loyal Genie of Clearwater customer.Diane is the best!!! She genuinely cares about the customer and the service they receive.
Just had another wonderful interaction with Jeff. He serviced our two garage doors and gave professional advice on proper reengaging the drive.. As always we appreciate the attentive, responsive, professional, and friendly action of Jeff, was consistent with the top quality service we have been receiving from Genie of Clearwater for over 30 years. Thank you Genie of Clearwater again for great service priced reasonably.Just received service on 2 garage doors including replacing broke sprins on one. The attentive, responsive, professional, and friendly action of Jeff, was consistent with the top quality service we have been receiving from Genie of Clearwater for over 30 years. Thank you Genie of Clearwater again for great service priced reasonably.
They are and have been my go to team for any garage door repairs or installations. Great people and great service! Highly recommend!
About 5 years ago, Jeff from Genie of Clearwater installed a new opener and door panel. Excellent work done at that time. Hurricane Irma came to visit in 2017 and she knocked out the opener. So I called Genie of Clearwater and spoke to Diana, who is very pleasant to speak with and very helpful. An appointment was set, which Diana called to confirm and say when the technician would arrive on the day of service.Jay arrived and realized Irma had taken out just the mother board for the unit. He quickly replaced it and problem solved! Jay then tightened some screws, pulled taught a safety wire, and greased all the moving parts. My garage door is working now, and so much quieter!Thank you Diana! Thank you Jay!
I called around 4 pm Friday and someone was at my home at 9 am Monday morning. I now have two working garage doors!!! I dont know why I waited so long. I guess it was because I didnt know who to call. I saw a Genie of Clearwater truck drive by took a photo, called the number and Viola! I have older garage doors but they were made by Genie and the serviceman had all the parts, fixed everything, checked everything and now they are working great and much quieter. I felt he was very qualified, really knew his stuff and the fee was very fair. Im very pleased. Thank you.
Jeff came today to do routine maintenance on our Genie Garage door opener. He was extremely friendly and did an excellent job making sure that our garage opener will continue to work for many years to come. We would highly recommend this company.
Outstanding! Cant recommend them more highly. Outstanding customer service, fair pricing and very quick professional service. I had them out twice once for broken spring and they came to the rescue quickly. They also installed a new door opener. The new Genie door opener is so quiet! Service techs were also professional, friendly and left the house spotless. Diana on the phone is a gem! I would give them 6 stars if i could.
We had to install a Hurricane rated garage door as part of our Storm Shutters Insurance requirements in order to get a policy discount savings.The 2 Genie of Clearwater installers were right on time, very courteous and took time explaining the door installation and what was required if we did need to lock the door into impact mode, which was very simple.After completion the permit was posted for Pinellas County Inspection,, which Genie scheduled and the inspector followed up the next day.My wife opened the garage door and stayed with the inspector throughout his checklist. When my wife came back inside she said the inspector wenton and on about how he had never, in all his years of inspecting these storm doors, seen the advanced construction strength and quality that our door offered. And the installation was perfect. Thank you Genie!
Genie of Clearwater installed my garage door opener years ago but the capacitor needed replacement. The communication with the office via Diana was very efficient; the service man was punctual and explained everything to me clearly. This is a terrific company and I recommend them to everyone.
Called to have our garage door fixed because it wasnt going down. Friendly and prompt response and came out the next morning. Jeff checked everything and fixed the problem and as well as a couple of other things he saw wrong. Great service and reasonably priced. Will use them again.
I have used this company twice and they have done exceptional work both times while charging me less than i could ever expect to pay. The technician Jeff has been out both times and he knows his stuff.I called today and within a few hours they were able to come in and change my garage door springs in about 20 minutes.I would never consider calling anyone else.
Spring broke, called Genie of Clearwater, game next day, scheduled for call between 12 and 5, had to go to airport for 11:15 pickup, didnt think wed be home by 12, called Genie, they adjusted their schedule to accommodate us and came at 1. Jeff, did a fine job replacing spring and gave the opener a check over. It was a wonderful experience and the cost of repairs was very reasonable. Would definitely call Genie of Clearwater if we have any garage door opener problems in the future..
My garages single tension spring broke. Up until today I had no idea what a single tension spring even was. Now I 1) do 2) have a non-broken one installed and 3) feel about as good as one could be expected to feel after just having a routine repair on their garage door. I called a few shops I found online. Genies operator was friendly and helpful and she did not, (like one of the other shops operator did) sound as if I was inconveniencing her. She also did not, (like a couple of the others did) dance around price and give me a big range. Instead she gave me an exact and competitive quote. I called at 1, the grandson of the original owner showed up at 3, and the job was done by 3:45. Good People. Wish they fixed computers, fences and AC duct work. Life would be that much more pleasant.
Service was professional and timely from initial contact through job completion. The service technician, Jeff, explained what needed to be done and proceeded to replace the broken parts. The garage door operation was fully tested and the system was lubricated for smooth and quite operation. Excellent job at a fair price.
Genie of Clearwater responded to our problems right away.They set appropriate expectations. They fulfilled our expectations in a timely manner.The staff is friendly and knowledgeable. We recommend them very highly. Jeff did a great job and was very efficient. The service cost was very reasonable. Thank you.
I have been extremely pleased with the support I received from Diane at Genie of Clearwater. I had a lifetime warranty on parts for a Raynor opener that I purchased many years ago. The logic board recently went out and I was told that they no longer make parts for that model and would have to get a new garage door opener. Diane called the company directly and had them honor the warranty and Raynor agreed to send a new motor, free of charge. Thanks to Diane I only had to pay for the service call and installation. Sometimes, it is good to go with a small family business that has been around for a while.
Diane was super helpful working around my schedule and the opener is definitely better quality than I saw at a retail DIY center. Work completed as promised and no surprises with any extra fees. Highly recommended based on my experience.
I could not be happier. Diana was outstanding with details. No selling, just info. Aaron & Jay put the doors in. They are quiet, no wobbling, like brand new. I dont leave tons of reviews but today, getting a company that treats you fairly, is on time, does it right, is remarkable.
We called Genie of Clearwater and they came immediately. It was important, because we did not get our car in and out. The mechanics who came out was very friendly and customer oriented. The price for the repair was very decent. Thanks for your good service, we will work with you again!
I had my garage doors serviced today . everything went really great. Im really satisfied with the work. Ive been a customer. For a long time.
Diana is very nice, courteous, pleasant, fun, and professional. She had Jeff come out the same day I called. Jeffs great, he did the job very well. Garage door was balky, now it purrs like a kitten thanks to Jeff.
Great company and they have the best customer service. Technicians are always prompt and courteous. They always explain exactly what work they have done on the door. I would recommend them to all my friends and family!
Excellent experience working with this company. The estimator was courteous and professional. The price was reasonable for a double garage door rated at 190 mph. The installation could not have gone more smoothly despite the men having to work in monsoon conditions without complaints! They worked quickly and were very professional. I highly recommend purchasing a garage door from Genie of Clearwater!
Thank you for scheduling my garage door service so timely! Jeff did a wonderful job and was so professional and kind. You have a great business! So nice to work with local peeps!
On time, no add-on sales pressure, replaced broken spring and provided mtc. + a quick lesson on how to keep the door running smooth - all for a great price and with a great attitude. We were new customers but well be customers for life with a company like this.
Everyone was very professional and helpful, from the woman who made our appointment to the gentleman who came and looked at our problem to the two installers. They were on time, efficient, friendly and efficient. Very clean work
I had a new garage door installed today by Genie of Clearwater. I could not have asked for a better experience. There are so many good things to say about Diana in the office, Brian who came out and gave me the quote, and Jay who did the hard work of installing the door. But, to keep things short Ill just say these folks really know how to run a service business! Do yourself a favor and use this company if youre looking for a new garage door.
Called to get my seal on the bottom of my garage door changed i could see light at the bottom aka space for mosquitoes. The gentleman came out replaced it, serviced the door, oil etc and changed the garage door opener to a new code(had a renter vacate the home, needed it changed for security reasons) even reprogrammed the garage door opener in the car as well as sold me a new remote, needed an extra. Overall excellent work and pretty reasonably priced
This will be the second time weve called on them and they will do their best to accommodate our very restricted schedule. Our service has been professional and fast. I definitely recommend them for either service call or when its time to get a new system.
Theyre THE BEST. Great communication. Great service.
Very prompt service. They came out next day. Technician Joe was very thorough and overall really great. Cant say enough good things about this company. Very professional!
Responded in a timely manner, answered all my questions. and repaired door in under an hour. Very friendly service man Jay and receptionist Diana!
Quick, fair, and friendly. We have used Genie of Clearwater for more than 25 years. We wouldnt use anyone else!
Great customer service and sales people .Brian was very helpfull, i called few companies before them but the way they explained everything and professionalism made us to go with them. Prices are competitive as well. The installer was great too and respectful.Yes we will recommend them.
We waited two weeks before writing this review. Repairs to our garage door were executed professionally and in a timely manner by Joe. No complaints.
This company deserves 5 stars. I have used their service for years andhave never been disappointed. The service people are knowledgeable,friendly, and take pride in their work. Today was the 3rd time I have used their service and I will use it when the 4th time happens.
Great place to do business with. Family owned and operated. Great customer service and prices
I have been using Genie of Clearwater since 1999 at my home. The entire process is painless, the office staff and service techs are professional, polite, and knowledgeable. If you want good, honest, service, I would highly recommend them.
Id like to give them 10 Stars! Great job by Jeff and Diane friendly and professional, Jeff replaced the bottom door weather stripping and installed a new door pad opener, nice clean job!!!
What an amazing experience Aaron provided when servicing my garage door! Would recommend to anyone looking for a family owned honest and ethical company. Prices are a little more expensive but worth it!
This is true customer service. Great folks, great service. Prompt, reliable and honest. Very lucky to have them down the street.
Very prompt and professional service. Jay is awesome. I will always do business with these great bunch of people.I Highly recommend!!
I used Genie of Clearwater on a problem years ago and was very pleased then. I had a problem with my garage door recently and called them again. Technician Jeff was very personable and efficient. My door was quickly fixed at a very reasonable price. I would highly recommend them!
Genie Of Clearwater provided excellent service in a timely manner and handled all my problems. They answered all my questions willingly and I would recommend them to anyone!