user
AutoZone Auto Parts
521 N Main St, Cleburne, TX 76033, United States
Appearance
AutoZone Auto Parts
Comments
Je
Review β„–1

Nice, but made me do the work on my own car, soooo.....πŸ€¦β€β™€οΈ πŸ€·β€β™€οΈ

Ti
Review β„–2

Went in early, around 9 am. There were 4 employees that i saw in the store. I stood waiting patiently for at least 10 min. I finally asked anyone who would listen what does it take to get some help to which a man seemingly reluctant assisted me with a simple part. But for some reason he wasnt allowed or had forgotten how to use the computer for a final sale. He went in the back to get someone who A. New how to scratch out a few keys on that machine to get me on my way and B. Was actually there with a customer service mentality. He returned empty handed. He attempted to concentrate but it was for not. He returned to said back where said jabba the hut was resting from his morning nap only to return moments later, again, without. I asked if noone else in the store could work that confounded contraption. He said yes. Aha! That simply are too busy to help a customer. Keep that part ! Less that 5min. Later i walked out of OReillys with the part. OReillys Auto Parts, i shouldve gone there 1st.... Next time i will!

Ca
Review β„–3

Great place and people at this location even on the edge of closing took care of me like it was effortless.Thank you kindly guy in the grey shirt.

Ch
Review β„–4

Excellent customer service πŸ‘, had the part & the price was better than other stores.

Ed
Review β„–5

Really helpful staff. Always gives proper advice or guidance on what to get for a vehicle. I have never had a problem here. Always been attended to and treated great. I recommend coming here.

Ru
Review β„–6

Place to go when the you need transmission fluid and mirror oil... Other than that.. Im goodπŸ™„

Ba
Review β„–7

Very helpful had just what I needed

Ch
Review β„–8

Great as always. Shout out to Keith hes been there since I was in my teens more than 20 years ago and hes always been the best even when I was a young dumb kid working on my first Camaro. I go there mostly because of him. With everything going on in the world today and all these unwelcome changes its good to see a familiar friendly face.

vi
Review β„–9

The young man was not helpful at all it was an older gentleman in there that tried very hard to help us on the part we were looking for but because were women I feel like thats why we were treated different auto parts store

Re
Review β„–10

This location has some friendly employees and very helpful a far cry from the locations in the bigger cities where it seems most are only there to collect a check.

Mi
Review β„–11

Friendly staff and customer service. I bought the wrong OBD II scanner and was able to exchange it for the correct one without any hassle.

Br
Review β„–12

Ron was very helpful. Thank you for your exceptional service!

Ph
Review β„–13

The best people and company out there, truly a blessing******

Bo
Review β„–14

I had a bad experience with them but they seem to have most of parts and the people seem to be semi-aware of what theyre doing there

Sa
Review β„–15

Excellent service from Kyle!

Mi
Review β„–16

Curbside pickup or shop in store. I couldnt order the battery I wanted, but they had a suitable substitute. You have to call the store about custom or specialty items. Friendly, helpful staff. Decent prices.

He
Review β„–17

Wonderful customer service. Lines were not long was not very busy pleasant visit.

Ch
Review β„–18

The workers were very polite and helpful. It did take a little while cause there were customers flying in and out of the store. The place was very, very busy...especially for a Sunday afternoon. And a nice young man named Dakota fix me up by installing a lightbulb in my right rear turn signal. Legal, again!

No
Review β„–19

Bought a battery for my car they were quick and helpful.

Au
Review β„–20

This place is trash for looking for parts for you, just find out what you need before hand because these people dont know the difference between a Ford escort and a Ford focus. Be prepared kids.

Ra
Review β„–21

Nice guys. The kid who was helping me was new and was doing great, the guy who was training him was a know it all and didnt come across as friendly at all. The kid though, he was friendly. He told me to have a blessed day too. That was nice I thought.

Lo
Review β„–22

Did not get a receipt after I spent a large amount of money. Dakota made me wait until he took care of a customer and then finished what he started .They he claimed that I received a discount but since I had no receipt until I went back the next and demanded a copy of what I purchased. Please train employees more.

Ai
Review β„–23

Very friendly & helpful employees.

Br
Review β„–24

Great place for auto parts. Very helpful workers!!

Ke
Review β„–25

Went to get just an oil pan and recommended me a discount. Got all these items for $5. Friendly employee.

La
Review β„–26

Always helpful and have what I need

El
Review β„–27

These folks are great! β€β€β€πŸ‘πŸ‘πŸ‘πŸ˜πŸ˜πŸ˜ Dakota I want to personally thank you. I called and spoke tp Dakota. Very genuine and told me I could come down and they could test my battery for me on my vehicle. And could change it out for me if need be. He looked up when i last had one and I found my receipt for it as well. Warranty on battery in my car was up. When I got there he happened to be the one waiting on me. And he was very nice and polite. He grabbed the battery and some extra stuff which helps the battery from corroding the terminals so the connection lasts. The whole group is such a good group there. They all were working so hard. I appreciate you Dakota! Thank you Sir!β€β€β€πŸ‘πŸ‘πŸ‘πŸ˜πŸ˜πŸ˜πŸ˜Thank you all at this location!β€β€πŸ‘πŸ‘πŸ‘πŸ˜πŸ˜πŸ˜ You all are so helpful and nice!β€β€β€πŸ‘πŸ‘πŸ‘πŸ˜πŸ˜πŸ˜They were super busy but they took the time rp help each and every customer like they just came in that day. Thank you all so very much!β€β€πŸ‘πŸ‘πŸ‘πŸ˜πŸ˜πŸ˜πŸ˜

Ri
Review β„–28

Well thats questionable my card was charged 2xs im waiting for my money to be returned id gave 5 stars but its been 4 days an it hasnt been returned to my bank card soooo, i do wanna say the mang has moved as fast as he can but that dont help my bills

Pa
Review β„–29

Wide selection of vehicle parts, accessories and tools. In store shopping or order on-line for home delivery. Reasonable prices and knowledgeable staff.

wi
Review β„–30

Excellent service very courteous and accurately followed regulations for total number of patrons in the store at a time. Fast service excellent customer service. I felt like they were genuinely concerned with the health of the staff and customers. Not putting profits over safety.

Ju
Review β„–31

Good service!

Da
Review β„–32

They were out of the part I needed but had it delivered in a hour.

th
Review β„–33

Excellent service. 6ft distance in place. JUST IN CASE CONSPIRACY THEORISTS!! I believe the world is flat and were under a dome btw. in and out!

Al
Review β„–34

Always helpful, always friendly...

Ch
Review β„–35

Very helpful employees. Fast and efficient service.

Ra
Review β„–36

To my surprise the guy was nice and helpful this time.

Li
Review β„–37

People there were alot of help.

Is
Review β„–38

FAST service Friendly and helpful Staff.Great parts and accessories selection Great prices

Si
Review β„–39

Good guys but they never seem to have the part I need.

Lo
Review β„–40

They are always ready to help

Pa
Review β„–41

They have what Ive needed at good prices. Free alternator, battery, and check engine light tests. The employees are knowledgeable and helpful. Ill be back soon.

Ra
Review β„–42

Nice place they always have what I need

Er
Review β„–43

Friendly staff & helpful on info I needed.

Ch
Review β„–44

These people are nice and they had the things I needed.

Ke
Review β„–45

My truck is really messed up. These guys are very knowledgeable about their products. And what might work best for me. Wouldnt go anywhere else.

Ja
Review β„–46

Friendly staff

Su
Review β„–47

Very helpful. Just needed a gas cap and they put it on after checking my engine light

Sa
Review β„–48

Good service but if you can wait for it its cheaper online.

Me
Review β„–49

Great service

Er
Review β„–50

I always get what I need for a very reasonable price.

Ro
Review β„–51

Thank you for having everything I need.

Lo
Review β„–52

Great prices, large inventory and courteous service. Everything you would want in an auto parts dealer.

De
Review β„–53

Very good workers

Br
Review β„–54

Best Auto Parts place in town. Never had an issue with these folks. I visit often. Good selection and pleasant staff.

De
Review β„–55

My trips here are always short so that’s good but I hate how the manager always tries to upsell products and promotions. I get it . It’s part of business but it’s pointless with me . I know what I came for . Also the hats and shirts are dirty due to customers touching them with greasy work hands . I would have bought a few hats for this new year but couldn’t find any clean ones .. product availability is not the best either

Ai
Review β„–56

Nice employees very helpful

La
Review β„–57

Autozone supplies the company I work for with parts and tools, if they dont have, they will get it for us. I also shop here for my personal vehicles. It is usually busy when I go in but they get customers taken care of pretty quickly

Kr
Review β„–58

Thank you 😊

Th
Review β„–59

Good staff

Mi
Review β„–60

I bought a set of wiper blades And they installed them for me The staff was friendly and very helpful.

Ki
Review β„–61

If its not in the computer youre hosed. Need some automotive knowledge.TWILIGHT ZONE

Ar
Review β„–62

Wonderful service. I will remember this.

Ro
Review β„–63

Friendly service. Got a battery installed by a very kind gentleman.

Ch
Review β„–64

My visit this morning bordered on absurd. I stood in line for close to 15 minutes, ignored by Tanya and her manager, while they tended to every other customer in the store, most of whom came in after I did. The service was nonexistent. These people are rude, disrespectful, and could care less about simple courtesy.Ill never go in there again. Good news, though, theres an OReillys right across the street.

Th
Review β„–65

Ha dds the parts in stock I needed. Fast service.

Ja
Review β„–66

These guys are good. Very helpful

Ca
Review β„–67

Dakota greeted me, assisted with professionalism and politeness.Showed true interest in my needs.

Ja
Review β„–68

Employees helped me find what I needed fast. Quick in and out with exactly what I needed.

E
Review β„–69

It would be nice if someone spoke to you when you came in. Being acknowledged is such a nice touch. Few people say hello to you anymore.

C.
Review β„–70

Fred replaced my headlight in the rain with a smile. Staff very accommodating during busy time.Thank you!!

Da
Review β„–71

Good service and the price was right

Ro
Review β„–72

Good service here

Ke
Review β„–73

I have always found what Im looking for at autozone

au
Review β„–74

The girl that works there is awesome!She changed out my battery like she was born to do it, and sweet as can be too!!!

Ma
Review β„–75

Fair price and fast service

Jo
Review β„–76

If I could give zero stars, I would. These are the most unpatriotic useless individuals Ive ever come into contact with. I urge all my military brothers and sisters to not do business with these people. Im not going to go into all the details but when an individual asks for a military discount and a business demands to see a DD-214, which is private, there is a serious problem. Once again I urge anyone who supports their military to NOT do business here. Thank you and God Bless America.

Br
Review β„–77

No help at all, couldnt tell me how to work ohmmeter.

Lu
Review β„–78

Not a pleasant experience

Ju
Review β„–79

Great, helpful staff (although slim).

Ra
Review β„–80

Life savers always have what I need at affordable prices

Fo
Review β„–81

Needs better management never enough peoole working here very unorganized store.

Je
Review β„–82

Inadequate

Ke
Review β„–83

Poor customer service, the man behind the counter said : that the on hand shows two on hand however there were too many boxes back there and he did not want to fo thur them

An
Review β„–84

Sold me a dead battery

Dk
Review β„–85

Fast and reliable. Staff is always helpful.

Ch
Review β„–86

I see this store from two sides.. one is as a customer. Yes they are busy. They also are required to answer the phone too. Granted SOME of the staff is still learning. But the managers know thier stuff and if you have patience then you will get the correct answer. I also see how rude and chauvinistic that some of the patrons are and how they react when told the word NO. When you buy a item your phone number is taken down so that you can claim your warranty. I have seen a couple of complaints about this. Why? If its YOUR part you have YOUR number and if you are a shade tree mechanic then you have a number for YOUR customer. If you dont then this indicates that you are pulling some shady stuff.. And when one of the little ladies tell you NO please do not harass them its policy not personal. And dont send your wife down trying to intimidate them the answer is STILL no.Treat these people with respect and you will be treated like royalty there.

An
Review β„–87

Good. Got a free diagnosis on my ride. Very friendly and professional

De
Review β„–88

Quick and professional service, quality parts and accessories.

Un
Review β„–89

Current staff doesnt seem to care. Been waiting in line for 8 mins, only to be told i was in the wrong line. Still waiting as i write this. Phones are beeping on hold, the guy in front of me just left because he got tired of waiting. Seriously... This is how you lose business.

so
Review β„–90

Nice friendly service

An
Review β„–91

They are quick to serve and friendly

Ke
Review β„–92

I asked the guy bout a resevour radiator cap on a 2001 hinda civic, he said no such thing...lol

ta
Review β„–93

Good place for parts. Only complaint is the younger boys working there, arent very knowledgeable about vehicles.

Li
Review β„–94

Very helpful staff.

Ed
Review β„–95

Good service, only problem was shorted one spark plug, not good when you live 30 miles from the store.

Jo
Review β„–96

Good price and very helpful

Sc
Review β„–97

They are always helpful and have what I need.

RO
Review β„–98

Always great advice !

Sa
Review β„–99

I like Auto Zone cuz they have more in stock.

Ch
Review β„–100

Keith is an amazing guy and helps with a smile on his face everytime!!!

Information
29 Photos
100 Comments
4.1 Rating
  • Address:521 N Main St, Cleburne, TX 76033, United States
  • Site:https://autozone.com/locations/tx/cleburne/521-n-main.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1349&y_source=1_MjQ2ODMyNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 817-641-3488
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations