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AT&T Store
1067 Tiger Blvd Suite 10, Clemson, SC 29631, United States
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AT&T Store
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Mi
Review №1

Eddie I just wanted to let you know that Terry at the Clemson store is excellent at his job. He is very smart but he is also great at Customer Service and always looking for ways to help us out. He is also very patient! Lol I ask a lot of questions! We have now bought 5 phones from him and have no intentions of ever going anywhere else!

Ch
Review №2

Outstanding service! Helped me out with a new Sim card and reestablishing my service plan! I cant think these guys enough! Shot out to Terry as well! Great store and very helpful!

Ra
Review №3

Huge thank you to Terry and Brian! They were super speedy with my new iPhones setup and hooked me up with the most flawless screen protector ever!! Never going anywhere else to get tech help :))

Le
Review №4

Terry was awesome!! Incredible patient and helpful with my issue. Definitely would come back — great service!!

Gr
Review №5

Was helped by Terry. He quickly helped resolve my issue I was having with my phone and gave me info to help follow up if I wanted.

Sh
Review №6

Terry was wonderful in helping us set up internet service for our daughter and her roommates! So thankful for his knowledge, kindness, and assistance!

Mi
Review №7

Quick, effective, polite service. This At&T store lives up to the name, thank you Terry!

Ba
Review №8

Why are Phones so dagum expensive I only talk to three people.Nola, my mother, and Jesus. and two of em dont even have phones so forget it-Bayou Dave

Sa
Review №9

Special thanks to Terry from the Clemson, SC store and also to Matthew and Mark who came over for the fiber optic installation. Very professional and courteous service from all of them.

Ky
Review №10

Terry was absolutely amazing! He worked with us all he could. I could not be more happy!

No
Review №11

Awesome team who helped me and more with every problem I had in a speedy and efficient way

Er
Review №12

Visited this store to buy a new phone and the entire staff was incredibly helpful, especially Alexa. She took great care in explaining step-by-step the difference between Android & iPhone, since it was my first time using an iPhone. There was even a billing issue through AT&T corporate, but I was able to go back to the store and get confirmation that it was processed correctly, which they did quickly and expertly. I would recommend this store and wonderful sales reps to any AT&T customer. Thanks so much, yall!

Sa
Review №13

I experienced wonderful costumer service from a very helpful and knowledgeable employee working singularly in the store! I would definitely recommend you go to this at&t!

ma
Review №14

Exceptional customer service by Terry. He’s not only knowledgeable, but skilled at customer focus and care. He was able to answer all of my questions with ease. Even though he had to multitask as the only store associate, I did not feel neglected or ignored. Awesome job. Highly recommended.

Ma
Review №15

Everything was great. Terry and Gage were very helpful and fast.

Di
Review №16

Fantastic customer service! Terry definitely knows his stuff. After spending two frustrating days trying to figure out why my voicemail wasnt working, Terry patiently and diligently worked on my phone for over an hour. Never once did I see him get annoyed, even when AT&T tech support hung up on him. Thank you again Terry!!

Jo
Review №17

Hey Alexa! You’re awesome at your job. We came in looking to add a line to my plan and even though the phone we wanted wasn’t in stock, Alexa offered to order it and made very great suggestions and gave good advice. She was very knowledgeable and made several recommendations and offers. Thanks for all of your help!

Mo
Review №18

Terry was awesome! Super professional and efficient!

Su
Review №19

On 9/2/20 We dealt with a very nice person. She was working with someone when we got there and then 3 other customers came in. The associate was working by herself and it was taking quite a while so the other customers left. We stayed and when she was finished with the customer, she was very apologetic to us for it taking so long. We were purchasing 3 new phones so we had a very long time to finally get through. Unfortunately we had to come back today because of issues that were not resolved the day before. Sean helped us to finish up what needed to be done.I feel like there should always be at least 2 employees working so customers can be dealt with in a timely manner.

Kr
Review №20

Great experience! Alexa was very helpful. My order was placed quickly. Thank you!

Uf
Review №21

Terry explains all details of the purchase very patiently and clearly.

La
Review №22

Terry was the biggest to help to me this week. He helped me for over two hours with setting up my new iPhone and I couldnt be more thankful. He made the process easy and pain free and Im so grateful for that. I wish I could give my experience more than 5 stars.

Wi
Review №23

Awesome place. Super helpful.

Vi
Review №24

Came in to buy a new phone and my experience was swift and easy thanks to Terry. He knew what he was doing and offered to help beyond set up. Terry let me know about cool bundle deals and even helped my mom put on tempered glass. I definitely liked this AT&T

T
Review №25

THANK YOU to both Terry and Sean for their outstanding customer service! I went to the Clemson store yesterday with several questions about upgrading my iPhone. Understanding that purchasing a phone is an investment, Terry and Sean answered every question and made me feel welcomed and valued. Terry even drove to another store to get me the exact phone I wanted so I would have it in time for my trip tomorrow! Sean stayed past closing to ensure my new phone was ready to go and I was squared away. My experience was with this AT&T team was fantastic! Thank you again.

Ni
Review №26

Awesome customer service

E
Review №27

Every time I have been to the store, I have received the best customer service. In my experience, there has been nearly no wait time. The staff has always done everything they can to make sure that customers are taken care of. They are straight shooters who will tell you the best value and quality of products that youre buying. Once, I had purchased a phone, had some questions about additional products and the staff member showed me multiple product reviews to assure me that I was purchasing a quality product.

Jo
Review №28

Alexa was amazing she made us feel at home and made the transaction super easy for us thank you Alexa!

De
Review №29

Terry was great. He was the only one able to work through my problems.

Ka
Review №30

Great serviced fast gave a lot of discounts give a lot of information on what we’re buying

Wa
Review №31

Terry and Gage were is a HUNG help with my cell phone plan!

Ru
Review №32

I have always hated going to pick out a cell phone. I typically have no idea what I want or what to get. This store and these people are exceptional at what they do. Terry walked me through all the products and promotions I was interested in and got to know me on a personal level to determine what would best compliment my life and budget. Plus, he was super friendly and OMG so funny. I’m loyal for life.

Ad
Review №33

THIS IS NOT A CORPORATE STORE. That means you can absolutely buy a phone for your plan here, but you cannot make changes to your account, pay off phones, RETURN PHONES, or many other simple tasks that you may want to do in an AT&T store. I recommend calling AT&T to help you locate an actual corporate store before ever venturing in here. The staff is paid only by commission on the phones they sell you.

Bu
Review №34

Had a great experience with your sales rep Alexa! She is awesome! Very helpful!

Br
Review №35

They make you feel at home and Alexi was super helpful with the process of getting a new plan and two new phones!

Ry
Review №36

This place has provided some of the best service Ive experience. If you get a chance to have Terry help you, you wont forget it! Definitely recommend

Kr
Review №37

Exceptional customer service and product knowledge. With some providers, Ive felt very overwhelmed and confused by contracts, terms/conditions, and policies. Terry Reiche at the Clemson location was very helpful with handling several of my requests simultaneously: internet set up, adding a phone line, overseas assistance, applying applicable discounts, etc. He was friendly and broke everything down in a very plain speaking manner. He knew exactly what he was doing and it impressed me how efficiently he got through my needs given the complexity if my visit. Awesome job! It made my trip to the cell phone store much more enjoyable than times past. Thanks very much!

Ay
Review №38

Very pleasant, and knowledgeable staff. Solved any technical issues i was having. Would recommend going to this AT&T store.

Sh
Review №39

Best customer service ever. Knowledgeable, personable, and professional! Definitely the best customer service I have ever had.

Re
Review №40

The service at the Clemson AT&T store was outstanding. Terry patiently walked through each step of the upgrade, installed the new screen protector on the phone, etc. It was a lengthy, but good experience. - Sandy

Le
Review №41

Good dudes there, worked fast and I got done what I needed.

Be
Review №42

Reggie was so helpful and nice. Probably the best experience I have ever had at an AT&T store.

Ka
Review №43

Finally up to date with the kids these days all thanks to Sean and Terry !

Sa
Review №44

I went to my local AT&T store because I had been trying to change the data package for my wireless service online and was not having any success. I was trying to save money by updating my account that hadnt been changed in years. Terry helped me change the package and proceeded to save me even more money by switching to U-verse TV. I walked in hoping to save $30 or so a month and walked out with over $100 per month in savings.

M'
Review №45

Very pleased with the staff and how professional they were helping me get new phone service. Terry was exceptional!

Te
Review №46

Spoke with a gentleman named Terry. He was nice, helpful and is very knowledgable. I highly recommend this store!!

Ca
Review №47

It was an awesome experience!! Clemson is the one to go too!!

Jo
Review №48

The have the best sto e manager you could ask for excellent service with amazing knowledge of their product go give them a visit its most definitely worth the time

Mi
Review №49

Employees were great! Helped me with all my questions and flawlessly upgraded my phone.

TJ
Review №50

ATT should stand for Awesome Terry Time because when you go there, Terry makes you feel like more than just a customer he makes you feel like family and takes care of you

Je
Review №51

Terry was extremely knowledgeable and was able to answer all my questions to my satisfaction. He walked me through the process of opening an internet account in minimal time. Go see him!!!

Sh
Review №52

I will NEVER deal with the Anderson store EVER AGAIN. The sales guy combined my Bills without my permission and took me almost 3 months to get it reversed and the guy never put my insurance on my phone. Who buys a $1000 phone and doesnt put insurance on it. Life happens so you want to be prepared but NO ATT SAYS U CANT PUT INSURANCE ON MY PHONE CUZ ITS BEEN OVER 14 DAYS. I just now finally got access to my account and saw no insurance so called them and was told a supervisor would call me in 2-3 hours. Its been 36 hours still no call. SO ATT I AM CHANGING COMPANIES YOUR CUSTOMER SERVICE SUCKS. I HAVE BEEN WITH YOU OVER 8 YEARS. I QUIT YOU

Sa
Review №53

I was having issues with the bluetooth on my new Note 10 and went to this store thinking I was going to have to exchange my phone for another, but one of the associates very quickly and easily fixed the problem without me having to go through the hassle of exchanging.

Li
Review №54

Absolutely love this store and Terry Reiche.Best customer service around!Terry always puts the customer first.

Mi
Review №55

I was on a road trip and was passing through Clemson and my car charger died. I am a Verizon carrier and saw this att store and decided to go in. A young gentleman named Terry was quick to point me to their Samsung chargers, I thought after explaining I was a Verizon subscriber he would try to sell me their most expensive car charger. I was wrong, he did try to upsell the home charger and car charger bundle but showed me the best deal first.

An
Review №56

They were really nice friendly staff!

Su
Review №57

Terry helped soooo much, this is a great store and manager.

Ca
Review №58

I was sold a BOGO plan. Turns out there was no BOGO, and ended up locking me into a plan that trippled my monthly payment . Contacted store associates and even called corporate .neither gave me any options and didnt care that I was sold a bogus plan and scammed out of money.

Ga
Review №59

I did not go in this store. I just parked in the same strip mall.

St
Review №60

Blah blah, wifi, blah, Direct TV, blah blah, good review, blah. No, seriously... they have wonderful and charismatic employees. Definitely recommend.Blah.

Ti
Review №61

Go talk to Doc. Laid back, extremely knowledgeable a great guy to deal with.

Ma
Review №62

Terry and Lindsey are the best phone people in the world. Come and see them!!

ka
Review №63

Terry and lindsey are very helpful!! they helped me switch over from verizon to att, very friendly!

Bl
Review №64

Really nice staff especially terry! Give that man a raise

Sa
Review №65

Very friendly and knowledgeable staff. Make sure you ask for Terry!

Ca
Review №66

Very clean and professional store with awesome employees!

Ka
Review №67

The young lady whom I encountered when I entered the Clemson store was cold and unwelcoming. She was sitting at her computer reading an email. When I shared my past negative experiences with AT&T she became defensive. She couldnt answer my questions and was very argumentative.

Ya
Review №68

Helpful staff, and excellent on call support service.

sk
Review №69

Excellent customer service and very helpful.

Kr
Review №70

Friendly staff and very knowledgeable about the new phones.

hu
Review №71

The internet speed was terrible in recent month

J
Review №72

Helpful answering questions, prices were too high for me.

Pe
Review №73

Just a regular AT&T store. Went in to get my replacement phone setup and buy a case and screen protector. Sales man was very helpful and looked up multiple coupons for me.

Ro
Review №74

Very pleased with the service I received.

An
Review №75

They were very helpful and nice.

Jo
Review №76

Great place, quick service, friendly people.

Cl
Review №77

The worst customer experience ever especially with a business account

Su
Review №78

Got what I needed! Really helpful employees

Vi
Review №79

Service was slow and not very educated about their products.

Sk
Review №80

Nothing here you cant find online...lightly staffed...

Ju
Review №81

Excellent customer service.

Ha
Review №82

Go see Terry, he can help you with whatever you need!

Wa
Review №83

They were supposed to open at noon but didnt open till 1pm. Waited outside for 30 mins!

Ke
Review №84

Very helpful and very helpful!!

Ch
Review №85

Quick and helpful staff

Mi
Review №86

Service was excellent!

Ri
Review №87

Mina and Palmer are awesome.

Al
Review №88

Good deals

Me
Review №89

Great help and service

Ωι
Review №90

Great service !

Bo
Review №91

Rip off. Stay clear !!!

Fr
Review №92

No deals here.

Li
Review №93

Got what I needed and out

Go
Review №94

Manager was very friendly & sales flok are friendly

Pa
Review №95

Treated customers nice

Ch
Review №96

Great staff

St
Review №97

Customer SERVICE was AWESOME!!!!!!!!!!!

Information
20 Photos
97 Comments
4.3 Rating
  • Address:1067 Tiger Blvd Suite 10, Clemson, SC 29631, United States
  • Site:https://att.com/stores/south-carolina/clemson/122058
  • Phone:+1 864-650-2557
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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