I received gift cards for Christmas that were not initially working the first day that I went in there so I had chalked it up as a loss however I was called a week later to be advised at my candles were in fact ready and that they were going to honor the gift cards. That in itself was great customer service as well as the fact that my candles literally fill out my whole house Im very pleased and will definitely return to buy more.
So Cool!!Stopped in here with my nieces and we all made candles. Staff was super nice and everything only took an hour. Will have to go to the one in Mentor next time also. Tons of scents to choose from.
Great place to buy gifts and make your own candles! I love walking in here because it smells so good. It can be a bit pricey, but the candles are handmade (you can watch them make them if you go in at the right time). The sales can be really great.
Really cool/hip mom and pop shop. Shopped there supporting small business. Bought three candles (masonary jars) got the fourth one free. Helpful staff in a great location.
Bought two candles Rosemary and Patchouli bc I love the scents.When burned, the candles have NO SMELL WHATSOEVER!!!
I had a great experience at this location. The staff was friendly and helpful. They really went above and beyond this visit and my candles smell amazing. We will definitely be back again!
My friend had her wedding shower here. We all brought appetizers to the location and it was a nice time. The staff was friendly and helpful, and there were many varieties of scent. It isnt a very big place so if you had too many people it could get cramped but we had about 15 so It was just enough space. We each got to make our own candle based off a combination of the scents we like. I named mine Relaxation, and it smells like fabric softener! I have not been able to light it yet to see if it gives a strong smell because it is summer but all in all it was fun and unique!
I made a candle there today! Awesome and fun! Great conversation with the young lady I talked to! Definitely will be back
Very nice snd friendly service.
This place is amazing. I booked a private candle making event and the staff took care of the rest. They were extremely helpful and very kind. They helped our group fuse amazing scents together to create our own. There are endless selections to choose from when making your candle. They also have lip balms or chap stick, bath bombs, soap and more. I recommend this location for a family fun night out or just stopping by for a candle or two.
What a great experience! My son and daughter took me there. We really enjoyed making our customized candle; my name, Big Baby - 1965!I Will definitely visit there again!SUPPORT LOCAL/SMALL BUSINESSES!
We had the best time!! Our boss booked a party for us and we all made candles. The staff were very helpful and attentive. While we waited for the candles to set, we went across the street to a restaurant and Nate was nice enough to bring them to us.
Absolutely awesome shop! They have a million different scents (150+ for real). You can mix and match and make your own unique scent. They have a super helpful staff there, that walked us step by step through the process of making our own unique candle. Burning it now for the first time and it smells even better than it did at the shop. If you want a great date I would highly recommend The Cleveland Candle Company!!! You’ll both be glad you went there!
The experience was nice, and affordable. My mom invited my sisters and I to enjoy the calming atmosphere. The space is limited and tight. Smells wonderful. They even have activities for the kiddos
Our group of 10 had a great time selecting the perfect scents and creating candles! The staff were wonderfully helpful and added to the fun! Not only did we create candles, we created a great memory!
Had a great time making candles with my friends. Staff was very helpful, fun & went out of their way to make sure we had a great time. Nate was so super sweet!
Huge thank you goes to Nate and team!!! We had a great team building event here and the experience was amazing. They went above and beyond to make sure that everything went without a hitch!
Went there for a work event. We had a wonderful time, we were treated with great care & interest. Nate even hand delivered all of our candles to the restaurant we were eating at while we were waiting for the candles to cure. 🤗
Wonderful experience! I love the atmosphere, the store assistants were very helpful and knowledgeable. Love my candle and I will return!
Very calming and relaxing, yet fun and intriguing and satisfying experience. The customer service was excellent and welcoming
I loved it, not only can you make your own candles, you can have small parties for sip and paint. The staff was amazing.
Fun place. Nice people. To me a little costly.
I believe this is the best local place for candles in Cleveland area, one of thing I love about this place that you can make your own candle and canvas (paint night), great staff, reasonable prices, and sometimes there is a discount on candles if you buy two or more.
They took us in even with a big group.Helpful friendly staff...Great family fun.
I personally would not suggest the DIY candle. My girlfriend and made candles for $45 and both of the candles could not last more than 10 mins before going out on their own. Then we went to the shop to switch, the staff asked us if we made the candle appropriately?? (excuse me ???) She let us re-make them but the second ones still only lasted for 8 mins and died. I dont know whats happening, maybe bad luck? but the price was farrrrrr more than the value!
Emily was friendly, and they have a large selection. Plus a sweet llama in the window.
Adorable shop with amazing candles. Boutique pricing but worth it!
Love coming here!
Nate was so helpful, friendly, and patient with our group.
Plenty of premixed candles, and they let you make your own
Its fun, creative and reasonably priced.
So much fun and definitely different! Check it out!!
Awesome place and the host there was awesome
This was an amazing experience!
Great, Wonderful,I love it.😀😀
I love this place!!
Fun experience
So much fun
Great date experience
Wow