I called several oil companies and Stauffer Fuel easily had the best customer service. I was able to speak to a person promptly, and she was very good about returning calls and updating me on arrival time of oil. Prices were comparable, and no credit checks or service contract required. I would definitely recommend this company.
We stopped in here a couple times for gas because they have the cheapest gas prices. There are other gas stations close to them but their prices were better.
Recently new to the area & most everyone I contacted about fuel wanted to either lock us into a contract or the price was too high. Finally reached Stauffer Fuel....problems solved!!! I’ve had 3 separate deliveries for fuel so far. No issues...service when they said they would, courteous, friendly and always helpful! Everyone I’ve dealt with has been extremely nice! Great service....HIGHLY RECOMMEND you call for your fuel needs. And the best part...NO CONTRACT plus GREAT SERVICE!!! Couldn’t ask for more!
Excellent and fast, friendly service. Have never had an issue. If you call and no one answers just leave a message and they will get back to you promptly. Delivery is always on time. Highly recommended!
Everyone here is friendly and helpful. From Peggy to the delivery men. Delivery has been as quick as 24 hours after order. Service technicians are knowledgeable and friendly. Im happy with their service!
They are very friendly and helpful. Always on time and will answer all your questions and I had a lot lol. When I called on a Sunday night at 8pm I left a message and Ms Stauffer returned my call that night and I really do appreciate her doing that. Thank you for the great service. Have a wonderful day.
Great service all around ! Will use them again for my oil needs and recommend them to anyone in the area. Much friendlier than the big companies around
Stauffer fuel has the best service hands down, when we were almost out of heating oil they delivered quickly to keep our family warm . We also have a long narrow driveway with a scary bridge and they never complained about delivering to us . We would highly recommend them
Im so Thankful for Stauffer Fuel they made sure me and my family got our heat working when our landlords wouldnt. They really blessed our large family with the gift of heat and comfort this holiday season. Ms.Peg is AMAZING
Friendly staff when calling to schedule oil. The oil guy was awesome keeping our puppy safe and double checking that the gate was closed and latched before leaving! High five!
Wonderful experience with customer support, Scheduling was easy and fast. Payment was simple and quick. Driver was cautious with property as well with environment.
Very helpful and friendly service!! This is my 1st time ever using the LIHEAP program and Ms.Peg walked me thru the process!! BEYOND EXCEPTIONAL CUSTOMER SERVICE!!!! You want friendly very helpful outgoing oil company then look no further!!! My go to Oil Company!!! They fixed my furnace in less than 2 hrs and the service men were very COVID friendly and cleaned up behind themselves and them too delivered exceptional customer service!!! Owned and operated family business and that’s what I like!!!
Great friendly place one of the owners actually took the time after hours to call me because they werent able to make the delivery that day and promised it would be there the next day and it was and she completely apologized for that even happening plus Id called them that day because another company made me so fed up I called to see if I could get oil from them so this was the first time that Id even spoken to the company and she took the time to call me after hours and apologize wonderful wonderful service the reason why I will continue to give them my business now
I have always had prompt and reliable service for the ten years I’ve been using Stauffer Fuel for service and oil.
I tried stauffer fuel for the first time this year (about a month ago) after a mechanic from the company i used the first couple of years after buying my home in the coatesville area (which is now 100+ years old), showed up last year on 12/20/19 for the annual cleaning/maintenance appointment i had scheduled months in advance, only to tell me he couldnt service my system as they were no longer working on steam boilers. wait, what?!?! yeah. why that wasnt communicated to me at the time i scheduled my appointment or at anytime during the months in between so i had more time to find another provider, is beyond me. argh!!!!at that point, i did begin to find it difficult to locate many companies who would/could service a gas powered steam boiler heating system like mine, especially on short notice. so i skipped my service last year.this year, i set out to look for a new company, and during my research i found stauffers fuel who are only about 5 or so miles from my home. they had great reviews here on google and it sounded like they serviced boilers too, so i gave them a call.peg stauffer answered my call and was so nice and helpful. when i told her id like to schedule an annual maintenance service, i was surprised when she said that they could come out within days of my initial call/inquiry. as many companies during this season have months long waits to get an appointment.the day of the service, two mechanics showed up promptly for the appointment (about 15 minutes early). they were courteous, personable, professional and performed the service in a timely manner and for a reasonable price.from beginning to end, from their customer service to their maintenance service, i cant say enough good things about my experience with stauffers. i will definitely be using them going forward and would recommend them as well.they are a locally owned family business who has been serving the community for over 40 years. everyone ive encountered so far, seem to be really nice, caring and honest folks who genuinely like helping people.
They came and delivered without a problem. I definitely woukd recommend them.
Have been a customer for years. True family owned and operated business. Always reliable and can always count on them to be here as soon as we need them. Prices are always fair and competitive. Won’t go anywhere else.
Stauffer installed new hot water baseboards and set up a new heating zone in my house. Dave and Phil are very knowledgeable and happy to explain all the options available. Excellent service and showed up on time to get the job done!
Always friendly courteous & prompt!!! The delivery guy knew we had gotten new tanks & asked us to make sure they were not leaking as the oil was being pumped. I highly recommend this company, the best customer service anywhere especially the woman who answers the phone!
I have been using Stauffer Fuel for a few years now and I couldnt be happier. They have saved me from running out of oil with quick delivery more than once. Always friendly and flexible - I always feel better about giving my money to a small business that takes care of its customers.
Not only would (Do) I recommend them, I never even check anyone else, and O truly enjoy the interaction I have with their office, where it feels very personal but professional at one time. A truly rare experience!
Everyone was very professional! We ordered oil and it was delivered the next day!
Big time service with a Mom and Pop feel. Whether it is for your oil needs or AC/Furnace service, they have exceeded all expectations. More than just a company, I consider all of them friends from the owner down to the workers. Always professional. Always willing to work with you to solve the problem rather than hit you with excessive fees like the corporate companies do just to show up. Long story short: Delivery of oil is prompt. Service issues are handled efficiently at a reasonable cost.
These guys are the best! From the office ladies to the guys in the field! If you run out of fuel, they put you as a priority and get you up and running! Highly recommend!
Above and beyond is an understatement!!! Thank you so much!!
Peg promised great weekend service for our heating emergency. Dennis came right away and fixed everything quickly and courteously. Would recommend to anyone
Im a customer for years!!!!!! They are always on time,thank you.
A local small business that is very customer friendly. Thanks Stauffers.
I’ve been using Stauffer’s for years and have been very pleased. I have a very long steep driveway and when they call for a large amount of snow I’ll call to get fuel and they come out. They service my furnace every year and when I did have a problem with my furnace they were here as soon as possible.I totally recommend Stauffer Fuel.
We have been a customer for over 30 years and have received care from this family.. whenever we need them for a delivery they respond quickly.. Kind people
If you are one of those people who bounce around from one oil company to the other searching for the best fit like I was, look no further. I have been a bouncer for 11 years, and Peg and Dave are two of the nicest people you will talk to in this industry. The oil price is always the lowest it can be and the annual tune-up service is affordable. The BIGGEST upside is they will not BS you. I have had a lot of unpleasant discussions with oil companies, and unlike almost everyone else, you wont get the fast talk on why the prices are so high or a service costs so much. I will be staying with Stauffer for the duration.
I have been doing business with this company for over 40 years from oil delivery, two house heaters and two AC units. I have never had a problem with them that caused me to look for another provider. It is wonderful to have someone you can depend on for service calls too.
I have been a customer of Stauffers for many years. My experiences have always been good. Nice people. Very happy with them. I changed a few years ago for 1 year because another company was having a new customer special on oil & I thought I could save money. Big mistake, price was only good on 1st fill up. In the long run the oil was more expensive & I ended up paying more & having to have service done for the noise the pipes made (air in my pipes because of cheap oil). Never had that issue with Stauffer fuel.
Quick delivery when I needed it.
I would recommend Stauffer Fuel to everyone I know. They have excellent customer service! I have used many fuel companies over the years and no one has compared to Stauffers!
Stauffer’s is amazing! We were completely out of heat and they came same day. Peg was understanding and caring.
I cant say enough about Stauffer Fuel.What a pleasure it was to talk to someone so kind and caring as Peg Unfortunately those kind of people are hard to find in our world today.I called to order oil and received it the next day.I will continue to order my fuel from Stauffers thanks so much for a great experience
I wouldn’t go anywhere else. I have used their services for years. They truly care about their customers and the prices are great.
This review is long overdue! Ive grown accustomed to great customer service and mom and pop run companies. You know the ones, where they know their customers names and regardless if youve been using their service for years or if this is your first time calling, the customer is their priority and they make you feel like one of the family. I was a long time customer of Snyders oil and they sold a few years back to a larger run oil company and it just wasnt the same. I had run out of oil and they told me it be a few days to get me oil, I called Stauffers and Peggy had one of her workers out that same day! Just like that I changed my oil companies to Stauffers and never looked back. They truly care about their customers and their customer service and work ethic shows. As long as theyre in business, they have mine! 100%
Great service,great people and reasonable prices and prompt deliveries for my home heating needs.thank you!
Very nice to deal with.
Very friendly, I called and they scheduled me for the very next day!
They got here so fast. They truly care about there customers, old and new!!!!
Super great and fast
Ive always bought from Stauffer and never anyone else. They are nice to deal with and never let me down.
One call delivery as promised at the price that was stated perfect customer service highly recommend
Prompt, good people and good job done. I’m happy with Stauffer.
Amazing service. We have an old heater that has had some issues, and Stauffers always seems to fix it and keep it going. Their customer service cant be beat. Ive had other companies out and all they want to do is try and sell me on a new unit.
Stauffers are great!. Last year I woke up on the coldest day of the year and no heat! I call Stauffers and within an hour, the man came out and fixed my furnace. I feel I can really depend on them which gives me peace of mind!
This company is great they will help out as much as possible I hope you guys have the same experience
They filled my tank up. Fast and friendly!
Called for my first time and the customer service was awesome.
They will help you in anyway they can. They are awesome..
Professional workmanship, honest and reliable.
Friendly, fast service. Highly recommend
Stauffer Fuel is a great company to work with. Always friendly and on time.
Excellent customer service! I could not be happier with their service.
My bosses place
Really cheap prices