Horrible. Unclean. Bathroom are atrocious. The help is unbelievably unfriendly and rude. Every time I go here there are at least 3 cops parked. Usually they have someone in handcuffs or are dealing with some sort of confrontation. If you get the order/pickup service expect to wait a minimum of 20 minutes. The last time I used the service I waited 35 minutes and two employees came out 15 minutes apart to check me in and check for my order. The second one was helpful props to him. If you shop here expect nothing but trashy people and employees.

This store is full of incompetence. I know Walmart does not care anything about customer service but this is a whole new level of low. I was not able to buy something because the code would not work. The lady told me that unfortunately because someone else did not do their job and she did not know how to enter manually, that I would not be able to purchase Something that I wanted. Does not seem like good business to me at all. So I went to go tell customer service and stood there for three minutes while she messed around with the phones to call a manager and then she told me sorry the phones don’t work. So you can’t even get your voice out when there is a problem to tell anybody. It’s pathetic

Im biased sure because I work there but I also give honest reviews. Compared to surrounding large retail stores this is by far the best. Friendly staff. Great management. Rarely out of stock of anything. Bathrooms could use an upgrade but still always clean. Only problem with this location is the exterior lighting has seemed to have constant issues but staff and local law enforcement have been there non stop to keep things safe. Overall best Walmart on the coast!!!!!

Clean friendly it could be stocked up better but it’s Walmart 🤷🏽‍♀️

Becareful with your refrigerated/Frozen foods.. I purchased a tub of Sour Cream that was still in date and it was bad. I am assuming it was left out unrefridgerated then just put on the floor anyways.. I have had food poisoning before from chicken nuggets that were also seemingly left to thaw then put on the floor regardless.. please pay attention to and practice safe food measures. If my youngest had got as sick as I was she would have been hospitalized! (Luckily hubby and I ate the regular shaped nuggets and the kids had the Dino shaped, theirs were fine).

Its a Walmart. Got all you need for the best price. This one stays pretty packed. Every time I have been its super busy, so I guess thats a good sign. Checkout is still fast with such high volume. Its a good Walmart.

Shelves are never fully stocked. A lot of items not available and no employees to assist.The garden center is large, and has nice healthy plants! But no check out line there!

I think Corporate Walmart should know that its very unfortunate, the type of management you have at this location. Coach David and Store Manager Bryan who sided with Coach David by not allowing us to Donate to the Childrens Miracle Network. This was mind blowing that they would not accept our donation. I will be not only calling corporate Walmart but also the Childrens Miracle Network. Completely and utterly disgusted by the lack of unprofessionalism at this location.

Always clean and friendly staff and usually can find everything I need and if I cant find it I ask a staff worker and they are always willing to help

Never stocked well always out of things very rude employees and managers not handicap compliant which I plan on reporting them poor customer service and you call corporate for help and they are no help ether. So i just started going to another store just have to travel farther for better service i guess.

Ive used curbside since before pandemic, fantastic service. Same low prices as in store, saves gobs of time and energy. I highly recommend it.

I wish I could give zero stars. Placed an order for delivery this morning, waiting and waiting, checked in the app... order canceled, no notification to me. I have been trying to call the store for over a half hour, it rings forever until someone picks and hangs up. Ive tried multiple departments and I spoke to one person who transferred me back and forth for 15 minutes only to be hung up on! I had placed my order online again but Im obviously not expecting it to show up or to be notified about it as that would require someone to do something...like their job which is clearly a foreign concept!

This Walmart is better than the Merritt Island one. This one seems to have employees who know how to keep things that sell quite well in stock

Previously I tried not to go to this Walmart unless I was in a hurry or had to. However, I will say they have noticeably improved. The overall experience is a solid 1 1/2 star up from 4yrs ago when I moved here. Surprisingly, customer service was going smoothly and quickly on a Sunday afternoon!!! Totally just blew my mind! So good job Walmart!! Keep up the good work! Oh, and please go back to 24 hours this 11pm thing is killing me!

I know everyone shops at Walmart BUT if you could go elsewhere... wouldnt you? They dont have half the things you are looking for. You can ask an associate for help but they dont know half the time and the other half they tell you we dont carry that item anymore (even though you eventually find it). They dont keep the bathrooms clean, the store is dirty most of the time and the wheelchairs are either broken or out in the parking lot. And I swear that most people go just to show off how tacky they dress or what color their hair is or how many tattoos they have. They never enforce the Service Dogs Only but instead have a Bring your dog to Walmart so you can show em off. Please! Its a grocery store!!! Leave your dog at home!!!And for those kind people who are willing to help. Thank you all!!

If you are ever thinking about doing a picking up option from this location. Don’t. I waited 2 hours and the pickup wasn’t even for me. It was 1 item. Save yourself the trouble and do Instacart.

Its a hop skip and a jump away from cocoa beach. There wasnt many people there as I thought there would be. Wonderful

If I could score less I would. I dont know why I even went into this Walmart (again). I have never experienced a positive experience. Today unfortunately was no different. There was literally only ONE Cashier on duty and when I asked another Cashier if she would/could open another register as the line was extremely long. I was given a rude No. I personally do not mind using Self Check out but I was accompanied by my elderly Dad who refuses to work for Walmart by using Self Check out. Walmart needs to understand that not everyone likes using Self Check out and should have more Cashiers open.

I have never been at a Walmart so inconsiderate of others. Its pouring the rain down outside and the Home Goods entrance which I parked near & used to enter Walmart was closed off when I went to leave. So I had to walk from Grocery all the way down to Home Goods parking lot with paint in hand getting drenched because of why? Pure laziness. I guess they didnt want to have to clean the floor, or under staffed to have a person at the door. Who knows all I know is this Walmart Sucks!

There is always a long line there and i think its a safe to block off the door with so many peoples shopping there

No help, workers sit on around on cellphones, not stocked well at all, horrible customer service.. also make sure you check the dates because Ive gotten expired items 10 times simple like chick fila saice. Wish the workers cared about the store like in Merritt island!

The workers was Excellent to me. They made me feel like family. The supreme support from the staff made me feel warm and welcome.TheSupervisor got me a chair and went outside to get me a scooter. They helped me on computer shopping. Thanks for your service.

In and out, no problem. Staff was great that helped me find my items

Its Walmart. Everything about Walmart sucks. Its absolutely soul-sucking and a little piece of myself dies every time I have to go in there.

Had prescription called in from doctors office on Tuesday- went to pick up script on Wednesday and was told by Employee it had to be ordered and would be a available on Thursday. Called Thursday and it was not available yet. Called Friday to make sure it was delivered since I had not received a notification.To my amazement- it was NEVER ORDERED. Was informed they could order it but it would not be available until Monday! Sure am glad it wasn’t a life or death script.Needless to say they will not be getting any more scripts to be filled for me.Think I’ll stay with Publix even if they are higher. As they say- “where shopping is a Pleasure” gives new meaning to customer service!

This Walmart has to be one of the worst. With living in a small town not alot to offer for major shopping I have to go here unless I totally leave the area.Watch your receipt because they overcharge consistently from what the self tag says. I had to prove to one manager the overcharging on my receipt as I went back and took pictures of the items I was overcharged, then I realized I had been overcharged for some of the same items I purchased two weeks prior.

Never stocked properly although plenty in way of the aisles. Getting more expensive by the minute.

Using online app made finding items that crossover to different categories much easier to locate. Simple enough that even my mom decided to uae it.

Walmart stores have great value and selections. Prices are generally better than other supermarkets

When curbside pickup first came available the service was fast and efficient. Now it is so slow and dysfunctional that I would rather go in. Its not the employees fault, they are so understaffed.go u

Great location, always get in and out no issues….

Had what we needed but was stopped at the door and was asked many questions. Im from Georgia where paying customers are treated with respect. Do better walmart

Only complaint I have about this Walmart is that is always full of workers on the floor no matter what time you go there except for late night. in my opinion that’s when the workers should be working the floors. I am afraid someone is going to get hurt. its going to be a safety hazard if they keep all the workers out on the floor with boxes and crates and dollies and such. It’s so bad to where the customers have to move Stuff out of the way so they can get to where they need to be. If someone comes along and gets hurt and sue them they would think that they are wrong

Mercedes was really good when delivering our order

Had a hard time finding my purchases because they moved everything. I just need to get used to it again. Otherwise, still a good store.

I went to the Cocoa Walmart.They have a bigger selection of Girls Clothes. My Store is Merritt Island.This is the 2nd Time I went to the Cocoa Store. I am Happy with their vast array of Clothing. But not a Happy Shopper. This is Twice I went there. Both Times I was unable to get a Motorized cart. The same two were out of order. I broke my Hip and Feel Much safer in a cart. Not to mention walking. I have been to numerous Walmarts...Up and down the east coast. I have never had a problem getting a cart. Cocoa Walmart needs to take care of their elderly and Handicapped Customers. There was a 2 week gap between visits. I plan to shop there early next week. I hope To get a cart!

I was able to find everything I was looking for. Staff was friendly and helpful.

Walmart are all the same its just want kinda employees they have working that makes the business go

The store was well stocked and clean and courteous workers as well. Only negative to mention that the restroom needed attending. Nothing major but would have been nice if the paper towel dispenser worked.

Going to Walmart is settling for what you can afford. Id much rather be able to shop at publix or whole foods because they make me feel valued. The employees at walmart are nice but at publix or whole foods I feel welcomed and valued. At walmart I feel like Im part of a factory. At publix or whole foods I feel like I matter to thier business.

Cocoa’s Walmart get 5 stars ⭐️ from me. Janette was very helpful. She took the time to help me with all of my needs that visit and even showed me the app to download so I could do my own price checks, as a few things didn’t have a price tag on the item or was not on the right shelf.

Staff is not as attentive as other supermarkets Ive been to, but they are consistent with keeping shelves stocked. Not a fan of them cutting parking lot lights off by 9 every night.

HORRIBLE EXPERIENCE at this store with pickup. Arrived at store, waited 10 mins as other peoples cars were loaded and I was only one left. All store workers disappeared. Called pick-up number on the sign 5 times over course of 15 mins, never any answer from store. Called help number from text message then. Told rep everything Id done and she proceeded to have me do exactly same things I already did - 20 mins of time on the phone wasted before she finally told me she cant reach store either & I should go inside to try to find help. Inside, asked rep for help, they called for help on intercom, no answers, called for manager, no answer, finally sent someone back to pickup area and another 15 mins later, item finally was brought out. 1 hour of time wasted, horrible customer service, and refusal of anyone to do anything to make it right, never even an apology. Never again.

We almost left the whole order. It took a half hour to checkout and ice cream was mush so didnt get it. Apparently the chip reader was not working correctly for the people in line ahead of us and two employees spent more than 5 minutes helping before sending them to customer service then they had another card that worked. The chip reader was not working on my card and put a deep scratch in my brand new card. Otherwise, the store had most of what we wanted and shelves stocked okay for still being in a pandemic. Carts were available and seemed clean enough.We live about the same distance between 3 Walmart stores and we usually dont go to this one as we prefer another store although the three stores are unique. For instance this one has some feed supplies, another store has more beach/tourist supplies, and the other one just seems to have more of everything.

Used Quest Diagnostics inside walmart. But notice the store was clean & lighting was great

Well organized super friendly

Can never find help. Shelves are bare and pallets of freight are lined up down the aisle with one person standing around on their phone.

Good customer service and the store was clean and organized.

Ran in for a few items. I do like the self checkout... except theres always something wrong.

The store is very clean & organized. This makes it easy to find what I am looking for.

Went to grocery pick up excellent customer service fast and professional.

The Carlsbad Super Walmart is a One-Stop shop super store for sure. All the people Ive had contact with while shopping here several times are extremely friendly knowledgeable and very helpful.

Was in Walmart this morning it was not real crowded but they were doing a lot of stocking but found everything I needed

Well, its Walmart so we all know how that goes, low prices but HORRIBLE customer service, you can never find an employee to help with anything because Walmart does want to pay employees to work there, the never have more than like 2 actual registers open at one time. They want their customers to work for them for free. Bathrooms are ALWAYS nasty! Always only 1 person working customer service desk so the line is always incredibly long! You can never find a riding cart when needed. But... Walmart doesnt care because they know people will continue to shop there!

There was long lines lots of people trying to check out and only two lanes open they wanted everybody with all these big buggies to go through the self checkout. If youre paying that kind of money for groceries you should at least have somebody to help you check out at the end

Not to crowded had everything i needed and was clean with helpful employees

Sometimes nice but all over a good place cheap items!!

Typical Walmart, have some stuff you need. Always have to go to two stores to get everything you need.

I love Walmart however the last time me and my best friend and lover went they followed us around like we were in a steal something the whole time and thats happened over 3 or 4 times pretty sad that they label people

Went camping to jetty Park for the weekend so since I didnt stop in Sebastian, I stopped at Walmart and bought about $106 worth of groceries to take camping with me. Very clean store and a lot of people there.

Wall mart is always a nice place to shop

There should be more school supplies and sanitizer. Your employees should know the difference between sanitizer and hand soap.

Obstacle course with pallets everywhere, then online shoppers carts and NO respect for customers in the store. ALSO, carts are in extremely horrible condition, replace all of them w/polyurethane ones.😡🤬😠 Dont get me started about their parking lot! 🚗🤬

, great staff and family atmosphere.

Had some online grocery pickers standing around talking instead of helping a customer find an item.

They have alot of self cheak outs so its qucker to cash out

Quick and easy self checkout.

Dont change tire in this place. In 2 month the tire brouken. Not garanty

Pretty poorly stocked. Will not take repeated requests for items, so dont bother asking. Deli department needs to be hand held with your order. Ask to see each item before they slice the whole amount.

There is never enough cashiers! Checkout w a human not self checkout takes longer than the shipping process itself. Their app ie helpful to locate items in store and see what is in stock though. Please just open more registers and help out your customers...you would have much more buisness.

I love walmart.

Very neat and organized....better than most walmarts I have been in. GREAT JOB associates.

We found everything we needed thank you

Always helpful female associates at this location.

Great place ☺️ Kind service

Its a good place to shop

Half the people working do not wear a mask or have it pulled down. Lots of people shopping and take madk off once inside, most people are too busy pushing a cart in front of you to show and consideration, and only a few people said Hello which by corporate rules they must greet within 10 tiles or spaces.

Easy in and out great staff

ELIZABETH WAS MY CHECKOUT PERSON. SHE WAS VERY EFFICIENT AND WENT BEYOND. I PREFER HAVING A CLERK WHEN BUYING A LARGE QUANTITY. SELF CHECKOUT TAKES JOBS FOR SURE.

This Wal-Mart is always clean and never out of their main products

There are barely any employees working. Maybe 1 or No Cashiers. So people have to ring up and bag groceries. When I did ask a male employee in the Vitamin isle where something was and he told me that the employees & him dont have the time to help customers. This is the Walmart in Merritt Island Florida.

They had everything I needed and workers were pleasant

Found the coffee pot that I wanted at a really low price

No prices on many things, found what I was looking for eventually.

Good emloyees few rude people but thats it

Store smells like mold, was in store today smelled really good.

Good. Gets busy with only the one cashier all the time

Needs more attire for women. Very small selection. Not much attention at the registers either. Had a shirt w/o a tag and waited forever for someone to help us

Not a bad Wal-Mart. I live in Atlanta and the ones up there are a wreck.

As with all wallmarts very well stocked all though a little laxed with covid but protect yourself and you will enjoy the shopping

Faster checkout, available scooters for people who need them, newer store, nicer employees, and better selection. I dont see how this walmart has a lower score.

Much easier to maneuver thru than my local Walmart and tgey have a wine and spirits attached!!

The customer service in this store is UNBELIEVEABLE and UNACCEPTABLE! You call and ask to speak to a Department and then get disconnected. No one seems to know what they are doing. Called to speak to a manager, cant even get one of them on the phone. If youre in the store shopping on your own, its not bad, but FORGET getting any in store assistance either. Its THE worst!!!!!

Love it every one was verey helpfull

It seems like everytime I come to Walmart it gets smaller and smaller. The isles are way too narrow,no way can two people with carts get around each other and I find that very inconsiderate during this social distancing times. Get rid of the big robot cleaners and hire humans. I know Target is little more expecive but I recommend them over Walmart.

Just went in to get a few small things. Walmart is pretty awful in general. The only reason I gave it four stars is because of the self checkout.

It was good, not much selection on meat. Also, out of my coffee creamer. I still give them a 5 star rating because we need them so much! Thank you for being there!

Impersonal, get what you want, the employees at this particular Walmart were not unfriendly but not very helpful, and they did not have what I needed.

They are so understaffedThe workers are the best, very kind and helpful. The under staffing, I really feel like its killing the Wall Mart happy image.

Its walmart. I didnt go in but the person who did said very lazy on masks during Covid19. As far as shopping it was fine.