These guys are great! Headed south for an aTm football game, a 9 hour drive, and our brakes had started grinding en route. John Rodriguez and crew got us new brake rotors, pads, etc, and an oil change, in a couple of hours on a Saturday. They were in contact with us every step of the way. So impressed with their professionalism and prompt service. Thanks so much for saving our trip!
Most honest people I have met the world of auto repair! Came over to where we were eating and let us know that we didnt need brakes on our pickup truck what mechanic does that anymore. Excellent customer service and when we do need brakes first place well go to!
This place is amazing! I’m a single mom with really low funds and my breaks were about to fail. John was really caring and worked with me to get the price down to bare minimum. I will definitely be using this place again, thank you so much!
I arrived at brake check at 7:40 am and left at 7:50 am. My oil change was done in ten minutes. The team was professional, helpful and understanding. Anthony did my oil change and I appreciate his professionalism, enthusiastic attitude and his time management. Highly recommend this place to anyone looking for a quick oil change done by real professionals.
The service was quick. I paid $400+ for my 2008 nissan rear wheel new brake shoes and New drums. I do not know if this price is on the higher side as i do not have much experience with vehicle maintenance in this area.
Well, they got the job done and in a timely manner! Solid guys, they walked me through everything and even gave me a few recommendations! The guy I spoke to was Anthony. Great dude. Better advice. My only complaints are that I think just asking to bleed the brakes shouldnt be $65 and they should definitely have a military discount. Other than that 5/5 stars! Would go to them again the next time I get frustrated with my Ford Escape.
Howdy! This is a great place! I didn’t have enough to pay for the break change and so they worked with me to get it to the bare minimum, and unfortunately I wasn’t still able to pay for it. But it was the thought and the willing to help me. This is a great place to go. Thank you!
Top notch customer service. Same day, fast service. Reasonable prices. Definitely would recommend!
Big fan of this place, friendly, professional, knowledgeable group of guys. They were even willing to give me a ride home while my car was in the shop since their AC was out in the waiting room. Plus every other oil change is half off, so thats nice. Overall would recommend going here, especially for all your brake and oil needs.
I made an appointment arrived and was Immediately helped. Was quoted a price online and got everything done and was less than what I expected. Anthony kept me informed every step of the way. He explained everything they did and was very friendly and professional. Yes I will tell my friends to use them and you should to. I also like they are open on Sunday for us working people. Thanks Anthony
They were a little slow but nice
Suuuuuper fast oil change great service!
Second time i come here and love i dont have to wait to long & they have great customer service!
I went in around 10am and was done before 10:30.. liked how quick they were. Will keep going back.
I had my family drop off my van. I coordinated everything over the phone and paid through their text messaging app. Everything was really convenient and easy.
Folks were courteous and prompt. I appreciated they kept me updated. It was unfortunate that my truck was too long and they could work on my vehicle. But I will use them again on my other vehicles.
I visited Brake check College station today to get wheel alignment of my BMW X5. Tad Whited did the job for me. I have never seen a more professional and dedicated person in my life. He’s so honest to his profession. I myself have been in the car business for over 20 years now and I know bmw is not an easy one to work with. Mr Whited took his time and made sure the job was done well and I was satisfied before leaving. He truly went above and beyond. I am definitely going to him only from now on and recommend everyone to do so. Keep up the good work Mr Whited and kudos to brake check for hiring such talented people.
The service was great and they were nice and speedy with my oil change. Definitely recommend.
We took our Buick in for some work, everything was done very professionally.It felt like the regional manager was really trying to help us out. Fair prices, honest work, great service.Fair to say they went above and beyond. Will get future work done here.
When I went here I thought my car would be an easy fix. But instead it ended up being a huge total break repair that ended up costing a lot of money. I am full time college student and recently just moved here from Houston so money was already tight. John was very professional, understanding, and had very good customer service. While Tad explained everything that was wrong really well. The whole crew even stayed a little after closing so I could have a vehicle to drive to class the next day. I definitely would recommend this place.
Tad was very nice and helpful. They got the oil change done very quickly and it was reasonably priced! He also answered any of my questions and concerns in an easy way to understand. I will be back for future services
This place is extremely professional and the quality is amazing!! I called last minute because I work crazy hours and got out early they squeezed me in to do a brake and rotor check and they even had all the parts for my truck on hand and did it all in a very timely manner! The gentleman whom I had was amazing and treated us with the up most respect!!!
Staff was extremely personable and efficient. 10/10, Would recommend and will continue to employ this location for my future automotive needs. They are a pinnacle in the industry and should be used as an example of exemplary service.
Tad and his team did an amazing job on my brakes and rotors. I recommend them to anyone needing a brake job done.
The service was fast and professional I will definitely come back
Excellent service! Called ahead to see if there was a wait for an oil change. Tad was extremely helpful explained everything very well. The price I was quoted at the beginning was the price I paid at the end, no surprises or hidden fees. In and out in under 30 minutes!
Helped me when I needed it and stayed late when I was trying to find a ride to come back and get my car. Very professional and would definitely use their services again.
They are very nice people. I will continue to go there for service on my car. Thank You Brake Check!!!!
Tad and company where very friendly, welcoming, informative. They went above and beyond. They did an awesome job! I will most definitely recommend everyone know. Awesome job!
Great customer service. John was friendly and quite helpful and they got me back on the road in no time
I went in today for an oil change, and they were fast, professional and affordable.I was in and out in under twenty minutes, so I will definitely be back next time my car needs service!
Great customer service. Tad thank you yall did a great job. Tad explained everything that needed to be done. Honest. Great job on our brakes and rotors. I would recommend yall
Thad was great! They did have some scheduling issues, but they were super busy I completely understand, but other than that when I got my entire brakes changed it only took about an hour or so. My brakes work great now!!
Had my daughter take her SUV in for a brake job. John was extremely helpful. I live in San Antonio, he was courteous enough to give me a call to let me know the job was done, after my daughter had left. I really appreciated that gesture. Will be telling her to go back for other services.
We came in last minute and was warmly greeted by John. He took us through the process step by step and completed the job in a timely fashion
Very friendly and I would say the best customer service I’ve seen in a long time. Everyone was helpful! I thank you all for getting my car back on the road in no time!
They are great very speedy service
WITHOUT A DOUBT the quickest & CHEAPEST place in town for an oil change!! I will say they weren’t extremely busy when I went but it was still Saturday and they had plenty of business.
Brake check has been my go to place for over two decades and when they do a good job you can rest assured that it was performed correctly. I depend on this place and they are dependable.
John was great customer service, very friendly, helpful and professional. Speedy mid-day service too, oil change in less than 20 minutes!! Great experience 👍
Great shop to work with. They were totally transparent with me and the alignment on my truck. I brought it to them for a 2nd opinion after another shop worked on it.
I heard an unusual noise several times when I braked so I took my car in to get the brakes inspected. The insurrection is free and as soon as they had checked it out (and without me asking for it), they took me to my car to show me how everything was fine. Didnt try to scare me into buying anything or getting some other service. Gave me the option of getting my rotors smoothed out but I said no and that was it. Will definitely go again.
Great job! Very professional and they didnt take too long. Liked that they were up front and explained everything. No surprises. Would definitely recommend them.
Great place! Good price and staff was very friendly and upfront about everything. Would go again
I went here a few days ago and the guy that was in front was on the phone 10 minutes and saw me walk in and just proceeded with his conversation. Then gets off the phone and says Can I help you ? Like if its my fault that I interupted his conversation. I asked about when I can get a alignment and he said Yea let me make you an appointment and said I wont be able to get you until 3pm and it was 11:20am. He asked me if I wanted to get in line and so I did, thinking I was going to get it done the same day and I noticed he had two guys that were just standing around doing nothing and on top of that I never got a call back to when it was my turn. This shop is one of the most worse shop ever. I would go to the one in houston and had better service and come to find out they got shut down and found this one that is the worst shop ever and its still in business. DO NOT GO HERE.
Fast wheel alignment service and friendly staff.
This place does a great job giving HONEST feedback about your car. They gave me a great quote to replace my brakes and had them done well within the time frame I needed.
Super helpful staff, and very polite.
Over charges and acted differently when I told them I have warranty! I understand everyone is here to make money but when your a paid customer, you should be treated as one.....on another note, we were waiting for 4 hours.
These guys get you in and out quickly and Ive never felt over charged. They make sure that they fix all tour cars problems even if its something you werent aware of on your initial visit.
Tad was courteous professional and friendly had me out of there in decent time.
Theyre always professional and do a great job, I use them regularly!
Nat is terrific took care of what I needed and is always there to help. Great service I like to experience.
Ready as soon as I arrived and had the job done very quickly and professionally!
You’d think you schedule an appointment for a reason, right? That reason being so that the time you chose (that the website let you choose) can be reserved for you and the services you need, right? Well, not here. :) Showed up for my appointment that I scheduled over 24hrs in advance just to be told they don’t see me on the schedule. They then find my appointment on the schedule (after they tried saying my confirmation email wasn’t legit) and tried to play it off by saying someone else had scheduled an appointment at the same time so therefor mine would have to be canceled cause there’s no way of telling who scheduled theirs first. Mind you, at this point it’s already after the time that my appointment was scheduled for and the other person has yet to show up. :) let’s not forget to mention that I paid this place for lifetime alignments as well, it’s great not receiving the services you’ve already paid for. Keep up the great service ya’ll, we appreciate it big time. Btw, anyone got any good recommendations on any local shops here in town that are good at brake repairs & oil changes? Thank you :’)
Quick and helpful. Had oil changed and checked out the front end all in about 40 minutes.
Very fast and friendly. And they honored my coupon.
Appointment started on time. Work explained before done. Worked to lower my bill and did a great job.
Friendly gentleman I didnt know my car had had a Cabin Filter, it was Filthy thats what we breath..Dont know if Kia has ever changed it before. But Im very, very Greatful..Thanks Guys..Oil change buy one full price n 2nd half price not bad at all. Very Highly Recommended..
Took my vehicle to get front end alignment. They did an amazing job. Very professional and great work.
I’ve always loved this location. They’re quick and friendly and get done what I need. Today they made a point of making sure things got fixed for my safety and the other place I sometimes take my car too hadn’t said anything. They’re here for the customer. Thanks for your help today Wes! You were so friendly and I loved getting somebody who cared taking care of me and my car!
Very friendly staff, Im extremely pleased with the oil change!!
I bought my 1999 Ford ranger to brake check, with rear drum brake problem and they fixed on time and with perfection for very reasonable price. There work ethics is awesome. thank you brake check. appreciate your work. Employee Nat is very skilled and professional. thank you sir
Had a coupon for a $9.88 oil change (up to 5 quarts)Of course the oil change is 6 quarts and the final missing quart costs $11.35 totaling $21.23That’s some pretty scummy advertising if you ask me.
Very professional and courteous staff and establishment. Chris went above and beyond customer service and broke down details to every single customer while I waited for my brakes to get inspected, then when it was my turn he took me to the bay and explained everything in detail and told me what was a priority, what could wait, he’s not a sell you anything to make a buck guy he’s a very honest and understanding human being. Excellent experience with him and the crew, I will be back to make the necessary repairs and I will never go anywhere else for the needs that Chris and his team can take care of for me.
Brake check is great for oil changes, alignments and brakes. I have had work done here on 3 vehicles and they did a fantastic job each time. They have great attention to detail and really want to help you get your car back into working order
The crew was exceptional! I went in for a simple brake check and walked out spending few thousand dollars. The whole way I was completely informed about why something needed to be changed and the budget of the job adjusted. Will be returning! Great job to all the the techs who worked on my truck, its never rode better👍🏻
Great service. Friendly staff.
They gave me a discount for scheduling online
Super friendly staff doing great work. Hopefully you dont have break trouble anytime soon, but if you do this is the place to go
Everything went well in all that they did.
I would like to give a big Shout out to Chris and his crew that worked on my car today. I was so glad to find a brake shop open on a Sunday. Chris went above and beyond customer service as he broke down every detail about my car, he took me to the bay and explained everything in detail and told me what was needed to be done in order to get me back on the road. He is a very honest and understanding human being. Excellent experience with him and the crew, I will be back to make the necessary repairs and I will never go anywhere else for the needs that Chris and his team can take care of for me.
Always received good service.
I am out of town and was looking to get an oil change . I called the customer service number and she quoted me 29.99 for synthetic blend oil change and told me there was a $5.00 coupon online . I get to the location and he gave me price of $63.99 for full synthetic. I told him blend was fine and he refused to put that in my car. I as the owner should be able to choose what goes in my car . So needless to say if it sounds to good to be true it probably is .... I thought that was a little to cheap so I left without the oil change.. I will pay more just because y’all tried to make more money .
You know how you go to some places and you can just tell that they don’t care about the customer or his/her opinion? This isn’t one of those places. Chris made this the most easiest and comfortable shop visit ever. He went the extra mile to make sure my vehicular concerns were addressed. They got it going on at Brake Check.
Tad always gets me right glad he came back 👌
In the last week, I’ve been here three times with both of my vehicles. My Altima got a brake job (over $500,) and my Infiniti (over $400). I get the price. They did several things with the brakes that needed to be done. When I picked up my Altima I was told they would do the alignment for $59. This is also the price advertised online. A few days later I went back for the alignment and they charged me the full $75. After I got back home to verify the add I called for an explication. After I was told all the ways it was my fault the gentleman told me that I could come back up there to receive a refund of the difference. When I picked up the Infiniti I was told that the front driver side rotor was probably going to give me a problem. Do they not replace rotors at a brake shop?? So now I get to take it somewhere else to get a new rotor put on. This place is a joke. They had the potential to gain business from family also well but failed.
Professional and fast help
Tad, Nat, and the crew were really great! I thought I needed my brakes in the back replaced, and they got me in same day. Turns out I still had life left in them, which I was grateful there were upfront about. Turns out I never learned about brake flushes, so they helped me scheduled an appointment for that. In and out for flush in half an hour (on a Monday morning mind you). They were super fast, friendly, and honest. Thank you!
Knowledgeable, fast, trustworthy place
I went to the Brake Check in College Station onUniversity. I came in extremely flustered and confused but the worker at the front desk, named Chris, immediately calmed me down and made sure I knew he would take care of an problems my car was having. Chris was extremely respectful, polite, patient and knowledgeable. He took the time to answer all of my questions and made sure I understood what was wrong with my car and how to prevent the problem from happening again. I will be going to Brake Check from now because of my experience today! Thank you Chris!!
I brought my 2003 ford explorer and needed to get my parking brake checked. They assessed the problem with my car and were really honest. My previous mechanic did not warn me that they disconnected the emergency parking brake which was the cause of the break warning sign and it not retracting. I came in at 7:30 am and left around 7:45 am. So grateful to have stopped by this place and they let me know the problem and how they were going to fix it/remove the warning sign. If I have any more problems with my breaks or other services my car needs, I will definitely be coming back to have them take a look and fix the problem.
I brought my 2006 Toyota Corolla here, my brakes were screeching loudly. They fixed the issue and took me in the back and showed me the brakes. My car is riding better now they went above and beyond and it was very affordable.
Excellent and friendly customer service, as well as the exceptional service on my car! I was shown exactly what needed to be fixed and why, and what was still working perfectly. Speedy repairs at a very fair price. Ive already told friends about my great experience here, and wanted to leave a review for others considering getting work done here. I wish Id been a customer of theirs for years, but Ill definitely be back in the future!
DO NOT COME HERE I REPEAT DO NOT COME HERE. I’ll keep it short and simple. What was supposed to be a 3 hour break job took 5 hours. I called in multiple times to see how much longer and they kept up’ing the time. They told me they would contact me and never did. I told the “director of operations Wes” who was working that I missed a house warming party and he told me “oh it’s just a party”.Called corporate and they did nothing about it. This place is terrible. Go somewhere else for your car needs.
I received poor customer service at this location. Brought my vehicle in and was told it would take about 45 minutes to get it in. Sure. No problem. Went to go grab food next door and came back and it still wasnt in. I asked the guy at the desk and he told me my car was next. I stepped outside to make a phone call, see the car before mine come out and thought mine would be next. I then see another employee pull a different car into the bay. I confront that guy, who appeared to be the manager, and he told me he didnt know my car wasnt a drop off. He said the car that went up was here before me and I told him no, I went to grab food and that I had my car here since 2:25pm. At this writing it is currently 3:51pm and my car still hasnt been in the bay. The manager then told me to give him 10 minutes and hell get me in. This isnt how you conduct business. There should be communication between the employees so that people can get in and out. All I want is an oil change. This will be my last time coming to Brake Check.
Arrived today for my 4pm appt only to be told that it was at 4:30 then I showed them the confirmation text and he continued to make excuses as to why it’s a good idea to make appointments in the after noon because they always have something unexpected going on. They didn’t even bother to give me a courtesy call that there would be a delay. They were standing around when I got there I’m sure someone could’ve picked up the phone and given me aheads up and i could’ve arrived a bit later.
The service was great! Professional and was honest and upfront about my vehicle. I would recommend anyone to come in! Thank you!
Went in for an oil change on my daughters truck. She is going to school in Galveston. We have a lifetime alignment with them. They did the oil change and checked alignment. The alignment was out and they did not put it back in alignment or call me to see if I wanted them to put it back in alignment. Now, we have to wait until she comes back home to get this corrected. I was very disappointed in this customer service.
They ordered brakes on Sunday since they didnt have them to arrive on Tuesday, and the vehicle would be there Wednesday for service. Went there early Wednesday morning but the brakes had not arrived yet, they arrived around noon, so then had to take the vehicle for service. They could of called Tuesday night telling us the brakes were still not there.
Ive gotten two oil changes thus far. The people that have assisted me have been extremely helpful and honest. Every 4th oil change is free, you cant beat that!
Good guys. Visited 2x on different dates. Dependable oil change
Good customer service. One of the jobs ended up taking 4 hours (they gave me an estimate of 1.5 - 2 hours), but they made up for the delay by giving me a free oil change for next time I need one. Gave me a good deal on the stuff I needed done too. Would recommend coming here for sure.
Honest and dependable....I can always count on these guys to shoot me straight and not take me on price.
Took real good care of my car
They were extremely friendly and very quick. They were also much cheaper than two other places I visited in College Station.
Love the service...
They did good
Great service, super helpful. Highly recommended.
Definitely one of the most respectable brake shops Ive been too in a long time. Customer service was very kind and patient with me when I didnt know much about my vehicle. 5⭐s