Friendly & helpfull people finding what I was looking for. Store is clean and the isles didnt have stuff (small displays) to have to walk around them. This store is ACE in my book. Thank you and Ill be back.
Everyone here is kind and very helpful. They treated me like a human and didn’t talk down to me. I often get supplies/hardware for my business from a big box store, but I won’t be going there anymore. They did not talk down to me, or ask me if I was doing a craft project like they always do at the other stores. They also seemed very genuine in their interactions. Robert in the paint department went out of his way to help me research and find a suitable replacement for what I needed. Thank you, Legacy Ace Hardware for being so amazing!
This is no regular Ace Hardware. Its one of the best hardware stores Ive ever been to in regards to selection and customer service. They also have a great selection of outdoor equipment, clothing, coolers, grills, etc. The store is locally owned and I had the pleasure of meeting one of the owners this last trip. I try to support small business anytime I can and their prices, selection, and always outstanding customer service warrants this review. Skip the big box stores that so often dont have what youre looking and go to Ace. Youll be glad you did!
Very helpful staff. Found everything we were looking for and more! Much better than thebig box stores.
Kudos for a first rate store & contents, even though located farther away from the Wellborn Road version, now closed.Love to avoid big box stores, the drive, the walking, the waiting, the finding, the crowds. This would include plumbing & electrical supply shops, never open on weekends.What I found to buy!Key copiesGardening plants & suppliesMany tempting itemsWhat I wanted to buy but no stockZoeller automatic sewage pump 1/2HP10ft vinyl gutter 4-5in
Great service and inventory selection. Katie, Ricky, and Robert all provided outstanding and courteous customer service.
It was busy, but they were still very helpful and friendly like always.
Courtney Angel @ Legacy Ace Hardware ROCKS! She spent time researching grill regulators for us, made numerous phone calls and called us back twice. In the end, she was unable to get us the part we needed for our grill before our camping trip- however…..she sent us a personal email with other places rated on BBB that we could order the replacement part from and told us to enjoy our trip! This above and beyond customer service made my day!!!
I love Ace cuz the crew is definitely interested in helping. Sadly, only a few know the answers. But either way, the experience is personal here unlike Lowes or HD where ya can lost in the crowd.I like the owners personal touch on the facility, carrying a wide variety of items not just hardware type items.
Wow. Clean. Friendly. Fast. Most merchandise ever. Great store.
Staff is very knowledgeable and patient! They do their best to help, or find the best person to get the answers you need. Thank you!
Helpful staff with a store that has one of most things needed
Beautiful store. Theyre staff is so knowledgeable and helpful. It has way more than I thought it would. And the outdoor side of it is a huge plus!
Always helpful and friendly people here.
Very helpful and all staff was welcoming even when I arrived 15 minutes before closing
Very friendly, great coupons, always in stock
Super friendly owners and staff. Always have the planting supplies I need. I always buy potting soil from them instead of home depot just because the store is always so clean and happy looking.
Staff friendly and helpful been there twice in last week. Only thing is they are a little expensive. If your closer to home depot I would go there cause things are cheaper there.
Great store! Bob was super helpful helping us with wire and then helping us find what we needed for our horse.
Been here twice in the last month & they have been super helpful & offered great service. The first time, we were a little lost but the gentleman working the paint was SUPER helpful when choosing our paint & giving us guidance as to how to paint our table. Will definitely be using this as my go to hardware store!
Great place. Feels like a mash up of REÍ and Home Depot. People were great, great variety of tools, well organized. Great!
After a pipe froze and broke ace had parts available many other stores didnt. Not to mention staff willing to help problem solve a solution with what they had on hand to get my water flowing again.
Clerks just Wana get paid to stand on counter. They told me they didnt know what I was talking about so brushed it off and I had to help myself. Train those kids Robert.!
Huge store with everything and more than the older store that closed down in Bryan. Come with a list and a budget. Or else you will find an expensive surprise that you really must have. Like really expensive, tuned and long, wind chimes (about $160).
Great place to grab some hardware and get some awesome help. Even if you dont know what you need. The workers were very courteous and gave plenty of suggestions and answered and asked questions to help me get what I eventually realized I needed.Definitely going to frequent here for my hardware needs.
Staff is warm, welcoming, friendly, and knowledgeable. Consider this place over Lowes and Home Depot you wont regret it. Love my Big Green Egg, best grill ever. Check out their selection. The staff are experienced with this type of grill and usually have everything in stock.
I wish we stopped thinking major hardware store brands when we need something. I was looking for hose brackets went to major outlet and couldnt find what I wanted. Came here and Voilá! Staff is friendly and eager to help. Store has everything you need. Nice place to shop.
Love this store and the employees. Much prefer to big box stores. BUT, they currently need to wear masks to protect themselves and their customers. Not going in again until they do.
Wow, totally enjoyed this Ace Hardware. Great home goods, hiking gear and top level jackets, hiking boots. Had a blast looking in this store. Like no other Ace Hardware I have ever been in. Kudos to the owners!
Everyone here was so nice and helpful. They carry a brand called ruffwear for my dog that I cant find in any other store. The employees are very knowledgeable and personable. If I cant find something in the store then they will go above and beyond to help me find what I need. I was in the store the other day and was worried that I was going to have to settle on a blue leash but they offered to order me the color that I wanted which is just super nice and something they did not have to do but wanted to do. Legacy Ace Hardware is one of my favorite stores to go to now.
I purchased a piece of 4x4 from lowes and they said they couldnt cut, okay cool. I called Ace Hardware and asked could they cut my piece of wood and they said yes. Took it immediately to Ace, and Warren and Randy did fantastic job. THANKS Guys
Did not have the specific, old, somewhat unusual plumbing part that I needed. But they went out of their way to try and help me at least get the bathtub working, until I can get to correct parts for a 70 year old fixture.
The staff is always attentive and helpfullIta a great pleasure going here rather than a big box store
Staff was very friendly and helpful, the price for my item was the lowest in town, and I was in and out in under 10 minutes. Big plus was meeting their big friendly shop dog Darwin. Will definitely be back, if not just to see Darwin again
Just walked in and an old man working was very rude and unprofessional. Wouldnt give me his name. I wouldnt recommend this business to anyone. I had to get rude with him, I walked out and went to home depot to spend my money
Very friendly staff, quick to help you out and make sure you have what you need.
This is the best hardware store I have ever been to!!! Came in with a unique problem and Grant helped me fix it completely and was super awesome the entire time it happened! Super helpful staff and adorable chill dog! Will come back here for any and all hardware needs! Store is also very well organized super easy to find the things I needed!!
Ace is always a cool place to kill time... and spend money on tools you may/not necessarily need.
I was able to find the vent fan motor I needed.
Nice store. They have a lot of great things there besides hardware. Grills, kayaks, fishing stuff...
The Best ACE Hardware, period
I have been to Ace Hardware 4 times since there opening and they have continued to impress me each time with the quality of customer service and wide variety of selection. Upon each visit, multiple staff have gone out of there way to make sure you are finding what your looking for, and will personally go and help you find the specific item you need. Prices are reasonable, although not a steal. If you need a specialty bolt or nut, they have the best in town selection I have seen. Highly recommend supporting Ace Hardware by visiting their store!
I can usually find what I need here
Always the best customer service. Everyone is so pleasant and kind especially to my kids. One Saturday we were given seeds and dirt to plant in a cup and they always have free popcorn. It’s the extra touch that counts and why we chose this Ace over big box hardware stores.
Prices are high, but it could be a neat place to find an unusual gift item. At the front of the store is a gift shop area. Free popcorn, too! Also convenient location for those of us who live near A&M campus.
Went to buy Magnolia paint, was surprised they had a bigger selection of this paint than Target. Sales rep helpful and friendly. Will definitely come back.
No need to go to the BIG box hardware stores. Even though this is a chain store - it never feels that way and the people there know their stuff and they are friendly! They dont avoid eye contact with you when they walk past you...they seem to genuinely care about helping you.
Love this store! Everyone is so helpful and friendly and they have a little bit of everything.
High prices, good service. Not much else to say about it, really. If you absolutely dont want to make the drive out to Home Depot or Lowes, drop by here and youll likely find what you need. Albeit with less choices and at higher prices.
Categorically denied, without explanation, use of recently approved credit card. The physical version is still in the mail, but the paper version has my name on it. Should have ordered online
Love this place, great Christmas shopping ideas and we use it as our hardware store whenever we can! Plus we love to see all the latest grilling ideas and awesome camping supplies! The employees are super helpful!!
Great prices and wonderful customer service.
Good storeLocal own
Great store! Bear mountain has top notch hiking and camping gear. Ace homeplace has great gift options. The hardware is well stocked and should have what you need for anything around the house.
I love that Ace is back and this is one of the best ones I’ve ever been to. On top of the top notch associates and brands they also have the Bear Mountain store. Randy and Lynn are the best.
I love this store. The staff are so helpful and knowledgable. It might not be as big as Lowes or Home Depot, but they actually know what they are talking about here!
Awesome Ace... Maybe the Ace affiliate I work for in Fremont, Ca-- Dale Hardware, can become Brother/Sister Aces! Legacy was closed but still made my daughters apartment key. Thank you so very much!!
Love this place! Glad I discovered it!
I found beautiful plants while shopping.
Loved it.. country and quaint, but the best part is the customer service..!!! They actually help you find what youre looking for. Its my new favorite store!!!!
Has stuff others dont. Beyond helpful. Save with coupons.
Great selection and even better service. Pricing is good too. If you need it, chances are theyve got it
Didnt stock what we wanted.
Nice, clean & well organized with very helpful employees. Such a fun store to visir as they have a bit of everything m
Good selection and reasonable prices. People are helpful.
The place is very clean and organized and the staff are helpful and friendly. They have a wide selection of products and the prices are very reasonable.
Great place for DIYs, gardening ideas, and the outdoor/fishing clothing is incredible. Always has a great selection on there clearance and amazing camping gear. I love the kitchen stoarge selection and Im a huge fan of the house decor as soon as you walk in, its never the same. #Acefan #womenfishtoo
Have everything I need and comparably priced
I couldnt tell which was worse, loss prevention or customer service. I was confused whether they were trying to sell me something or see if i was stealing, ended up leaving and making purchase elsewhere.
Great customer service, plenty of people to help you find exactly what you need. They will order it if they dont have it!
Went here today and Shane was really helpful and really knows his stuff. Great staff all the people here are nice !
I was very impressed with the layout of the store, and the freindlyness of the employees.They invited me to park my bike in the store while I shopped.And BTW, I did find exactly what I was looking for!
Got whatever you need. Wear a mask
Very friendly and helpful staff, I love the owners dog.
Great service!
Large and well layed out. Friendly staff. Free popcorn!!!! Didnt have the chrome bolt I wanted.
Sadly unlike the Austin location they don’t sell Benjamin Moore paint. Employee who answered the phone wasn’t knowledgeable on any question I asked and seemed confused. Will try this location out again hopefully a better experience next time.
Super helpful staff, plenty if inventory, clean and up to date.
Good brands like Stihl and Craftsman. Friendly and plentiful help. Best HW store in town.
Great store with very reasonable prices. So happy to have an Ace Hardware again
So helpful, great local people, plenty of staff to help with any project.
Nice location. The staff there is very helpful.
Great line of hardware products, craftsman tools, Stihl saws of all sizesGreat store. Welcome to the College Station area
Absolutely massive ACE Hardware compared to ones Ive seen.
Super clean, well organized, and all the employees were super helpful and friendly.
I’ve visited this store several times since opening, and each time I still wonder how Lowe’s and Home Depot get customer service so wrong. The selection is spot on (they probably have what you need), the prices are the same as the big box stores, you don’t have to navigate a giant warehouse/store, the sales associates are actually helpful and available, and it’s owned/operated by folks from the BCS community.So if you want to find the stuff you’re looking for quickly and easily, and support your community rather than a giant chain store, then drop by and see Legacy Ace.
Great service and selection!
So excited. Great selection of things...not just for guys!
Beautiful store, manager was so nice and helpful. Wish I lived closer.
Surprising selection of home goods. Fantastically helpful staff.
Wonderful people and a great assortment of items to choose from.
They are always really helpful and polite.
Nice Store! Friendly Service!
Love the place, they have everything you need.
Very nice store and very friendly and helpful people.
Fair prices for excellent service.
Fantastic service and selection!
I like going into a neighborhood Ace hardware
What a cool place to shop!