The individuals working here are young & exceptional. I finally feel like I have a place to go for information & support. If your mobiles dies or you need a new service- whatever - GO HERE!!!!!

Had to upgrade my phone to be compatible with 5G. Matt helped me select the new phone and then took care of transferring all of my data and apps over to the new phone. Did not take very long to finish this. Matt did a great job and answered all of our questions.

They always have phones stocked here due to limited customers...why? Because I did not even know they were here. It was an old Sprint Store. Check them out! Ariana doesnt work here anymore but Vivian does. Excellent service

Vivian was not only sweet, but also thorough! I went in to switch an account over from another provider to T-Mobile, buy a new phone, and transfer tons of content. She had me out in about 40 minutes. I’m definitely pleased with my experience!

Vivian was great in getting my new phone up and running. She was pleasant, cheerful, informative, and very knowledgeable. This store is the one to go to for awesome customer service!!

Viv was absolutely great with her knowledge, work ethic and enthusiasm of her job details!! This has become my new T-Mobile location !!! Thank you !!! Keep up the positive outlook you are beautiful with a great attitude!!!

Matt had excellent service, very helpful! Highly recommend.

My wife and I bought two cell phones from T Mobile on September 29. Our salesperson, Ariana, was outstanding and very knowledgeable about the products and plans. We also went to Costco and this store was far superior. Costco did not have the same plans nor did they have the phones we wanted. We really liked working with Ariana. She was probably the main reason we stopped shopping and bought from this store.

This store is awesome, matt and viv rock.

We switched to TMobile after over over 20 years with AT&T mobile. We signed up online and got the IPhone 11 BOGO offer. After the phones arrived in the mail, we brought them in to the Colleyville store for assistance with transferring our pics/contacts and choosing a case/installing the tempered glass screens. Victor and William were so knowledgeable, patient, and professional. We didn’t get finished up until 30 min. after closing, yet they never acted impatient or in a hurry in the least! We are very impressed with our first in-person experience with our new wireless carrier TMobile!! Thanks so much!

Back again for my phone and then my wifes. Ariana is so wonderful, patient and cares about her customers. Thank you, Ariana, for setting us up and out the door. Awesome!!

Went into ask some questions about my account I was greeted by Will he was very knowledgeable and helped me understand my questions and resolved them for me.

Both the Manger & Assistant Manager are on top of it. Had a question about my phone, and they took care of it promptly. Even tho they were busy, they acknowledged me. I use to go to to other locations, but this location had me when I first walked in the door. I will be back for all my phone needs. They get the job done. Great Teamwork guys!

The Sprint team in Colleyville were/are exceptional! As soon as you walk in you are greeted and ask how they may help. I walked through the store and never felt rushed. The store in Grapevine is nice but they lack in getting helpful and or supportive in your needs.

Went in to get some help with my account. I got help quick no lines and the store looked great. Ill be coming here going forward.

The 3 young females working the store front were not helpful and came off as very incompetent. I would avoid this store and go to the corporate store on pipeline.

Sean, John and David have been phenomenal help. Also... the store manager (cant remember his name) They have gone entirely out of their way to help me every way that they can. Exceptional customer service

Wow, they’re great! They have reps who are knowledgeable, polite and made the experience pleasant. Sean and Christian were extremely helpful. I hate going to the corporate stores like the one in Hurst bc they’re so busy and never really helpful. Kudos to this store.

Liars. They have two of my phones and never gave me credit and refuse to give them back.

We will see how this works out bought a phone i store 03-13 6 days later now it says they are closed and no way to get my phone

Went in today for a screen repair and Chandler was very helpful. Good sense of humor, very professional and knowledgeable! Super glad there is a store close now too! Highly recommend!

I am a first time sprint customer and Janea Foster made my switching experience very easy and her friendliness was unexpected. She was genuinely happy to help me. The store was nice and clean and I was offered a beverage. Keep up the great work!👍🏽

I have been a faithful costumer for many years with Sprint. Jeff, the store manager at this location is a lying snake,. PLEASE beware of what comes out of his mouth!!! I would rather take the time to drive to any and all other locations where service amazing. SMH Sprint should be ashamed of him and service he represent on their behalf.

If you want honest and excellent customer service, go to this store! Sean and David are the best. Very friendly and dont push services on you. We got a plan with four phones and our first bill was EXACTLY what was quoted! Not sure what happened with John but these guys are great. One more thing: I traveled from Benbrook to Colleyville just to deal with these guys. Adding one more phone tomorrow!

The store manager David is amazing. Very helpful and knowledgeable about the product he represents. A wonderful experience.

Showed up to your store at 2:30 pm on Sunday and the doors are locked when the sign clearly says you are open from 12-6 pm on Sundays. Already having problems with Sprint not agreeing to what they told us and this is just one more problem we have had with them. Wasting our time with the store being closed when it states on the door they should be open at that time.

We went to sprint to see about getting the buy an iPhone get one free, it was a great experience the process was alittle time consuming but not one moment we’re we bored or ready to leave we had great conversation, I absolutely love the little kid section my daughter was vary content, Sean got us set up. He was great vary professional, he was extremely nice and helpful, talked me into getting the tablet which I LOVE!!!! Vary helpful staff I don’t remember the other guys name he was vary helpful as well. Sean stood out he was great helped us set everything up, we left extremely happy. I still keep in contact with Sean, he helps me with my billing, app info, he’s great! I will definetly stay with sprint because of the way I treated! Best phone store experience I ever had!!! 👌🏽👌🏽👌🏽 Keep up the great work guys

They spent the time and a whole lot of effort to correct the mistakes made by previous people at a different store. They went so far above and beyond. They all deserve a huge raise!! Joe Garret and Chandler are the only people I will go to from now on!

Do not go to this store!!!!!!! They are not a Sprint authorized store. I was told my bill would be no more than $135 after all fees and after going back and forth after many hours on the phone with Sprint it is still not resolved. The Corporate Sprint Rep repeatedly stated we get these calls all the time about how they just promise everything to get the sale and never come through and that they (sprint corporate) have to fix it. Well she was right. I advise sticking with a corporate store only. I have spent over 8 hours on the phone trying to get it fixed. Where I was supposed to be saving $50/month I am now spending more than what I paid for prior too the upgrade.

The employees here are excellent. They are very professional and thorough when explaining the products.

Charles the Sales associate was very knowledgeable and friendly. He helped me get what I needed.

These guys ARE THE BEST! went in angry came out happy. Went over my account and fixed my tablet! Very friendly and professional-offered me water while I waited..I live in fort worth but will !take the trip from here on out!Joe BrownChris BolingerMichael ozorGarrett YaworskiThey are worth the drive!!!

The best sprint store and very helpful staff

If youre closed, you do not point your finger and shake your head.

Not impressed, the rep talked for 10 minutes strait before I could get a word in. Doesnt look like we will be switching.

This should be removed from google the store is closed as in no longer exists at this location.

Super helpful

Poor customer service!

Dont ever ever buy the warranty