High service and easy to work with.I live six hours away and was a little uneasy at first. Justin, my sales person, was helpful to select the right vehicle and was able to get a good trade in. When I picked up my new truck everything was as promised and there were no surprises. It was a great experience and well with the drive. I am a very pleased customer and highly recommend Justin and the dealer.

I noticed my car was leaking oil, and assumed I shouldnt wait to have it looked at. Because of this I had to balance work and daycare around my appointment. I normally schedule my appointments so that I dont have to worry about daycare pick up and moving carseats, but my appointment was set up within a couple of days, not allowing me to be as prepared. This was something that caused me some anxiety of how I would balance 2 boys under 2 at a car dealership. Laura Buick GMC completely took away any worry i had. They helped carry the car seats for me, gave me time to secure them in my loaner. Then when returning the loaner to get my car back I had both boys with me. They pulled my car up right next to my loaner, helped occupy my boys while another service representative helped me move the car seats. One service representative didnt even bat an eye when I asked if he could hold my 6 month old, Im pretty sure it was his first time holding a baby, but he did awesome!!! Thank you, Laura Buick for having great staff that did not make me feel like I was a bother, they went above and beyond to help me. Im very happy with purchasing my Terrain a few years ago, and look forward to purchasing my next vehicle at Laura as well!

Ross was the best salesman I have ever had. He took the time to talk to me about what I need in a work truck and laid out the options. I put a deposit down on a truck that is waiting at the factory due to shortages and Ross kept me updated throughout the whole process. After a month of waiting Ross gave me a call and said that a vehicle just arrived that is similar to the one I had on order. I would have never thought that a salesman at the worlds largest GMC dealership would remember what I need and call me as soon as one became available. A big dealership with the same friendly and thoughtful feeling you would find in your hometown. I will be back. Thanks again Ross and we are ready to tackle the world with our brand new 2021 GMC Sierra.

Drew our salesman was awesome, great communication and was very thorough explaining features on our new truck. Cory in financial was also very helpful and explained the billing thoroughly. Second purchase and wife is already planning on comming back for her next purchase in a few years. Thanks Drew, Cory and Laura GMC for a good deal on a very hard to get truck.

Great Dealership!! Easiest buying experience I have ever had! Chris Carr made the process fast and painless! Everyone is very nice and helpful. Service was wonderful! They did an excellent job inspecting the vehicle we purchased and fixed any issues! We will definitely be returning for any future purchases

Best experience I have ever had at a dealership. They are honest, friendly, and fair. They didn’t try to get rich off me and gave me their best price right off the bat. Jon Werner was my salesman and he was awesome but really so was the whole staff. Thanks again will be back in the future.

Our salesman Brian Garner did a great job of listening and working with us to find exactly what we were looking for. Kerry, the finance officer, also was very pleasant to deal with and both men did exactly what they said they would and did it at a professional level. Thank you for making our buying experience positive and successful. We will be looking to buy from Laura Buick in the future. We have had many bad experiences at other dealers and I have to say this was the best I was ever treated!! 5 Stars!!

Mr Touchette was very helpful and courteous. He did everything to help us find what we were looking for. Got the paperwork filled out and helped us get our new Acadia in a reasonable time frame. Corey Famula was very helpful in the finance department. He was very friendly and courteous. Made are experience very pleasant. Explained everything In a timely manner!!

I had the best experience when buying from Laura Buick GMC with the help of Justin Schaeffer! I had been searching around the clock to find a MINI Cooper convertible with all of the bells and whistles I had my heart set on, when I came across this dealerships website. I live in Arkansas and after speaking to Justin and the team at Laura Buick GMC, we had solidified a deal over the phone and I drove 7 hours the next morning to pick it up. Once we were there, we had a smooth buying and trade in experience. Justin was prompt, knowledgeable, and very helpful. The deal we had made over the phone was exactly what was offered once we arrived, and to add to the experience the finance manager, Carri, had found an even better deal on my car allowing me to leave even happier! The MINI Cooper was exactly as advertised and I drove off the lot with my new convertible within the hour. My new car and the buying experience with Justin at Laura Buick GMC was well worth every minute of the 7 hour drive!

Very knowledgeable salesman (Will H).Overall Great experience. The guys stayed later than required to get my deal done. Ive already recommended Laura Buick GMC to a couple friends looking to upgrade their vehicles. Huge TY to Laura Buick GMC. Loving the AT4 5.3...

Great working with these guys! Our salesman Drew was awesome and Kelly in finance was great also. Drove over two hours to get there and would definitely do it again. Easiest car buying experience ever!

We had a great experience with Laura GMC! Jason and Jason were both awesome to accommodate us! With the low level of inventory (out of their control) we were ecstatic to come away with exactly what we wanted! The place was great! I would recommend to everyone to check them out!!

I worked with Danny Griffiths on the purchase of a new Yukon. Danny went above and beyond my expectations. Very thorough on covering everything on my purchase and trade. David in finance was also exceptional! Overall the best experience hands down of any dealership I have worked with.

Great service before and during the sale. I had spoken with Kelly several times about vehicles and had it narrowed down before I got to the dealership. Kelly made the whole process easy and quick. I hate the car buying process but this experience was totally different.

Greet you right away. Positive energy of team members is evident. Always a pleasure doing business with Laura Buick!

As a radio station owner, our life’s blood is advertising! If I had to do an advertisement for Laura Buick it would be based on real personal service like a personal concierge is what you will get working with the team at Laura Buick! Fast, efficient and professional service at its finest. Laura Buick that’ll do it!!Renee Johnson aka LadyRaeJ

Our salesman Chris carr was excellent kind and informative. This is our second new vehicle buying from your dealership always have been treated with respect.

Very easy to work with, within 10 min we had a deal, and they are delivering also! Amazing people, can’t wait to purchase another vehicle from them!

Good price compared to other dealers, did not see a better price on a Sierra. Very easy process. Excellent.

I bought my 2012 Silverado from Laura Buick in 2014. Was an ok experience, didnt give me much of a deal, received the truck after signing the papers. Took a look over before heading home, and when they were cleaning it, decided to leave some wax all over. They did a terrible job. Decided to brush it off, it eventually would just come off. Fast forward to about a week ago, my truck died on me, driving it home. Took it to an automotive shop. They stated it was a computer issue to take it to the dealership. Dealership received it a couple days later and apparently fixed it with a few other things that were wrong. Received the truck back Friday Oct 22. It was all good until 2pm Saturday the 23rd. When my truck would not start. They replaced the battery and apparently forgot to tighten the nuts after. Then looked it over and they left a cover off the fuse box. Got the truck back up, and it decided to act up on me today on the way home after work almost dieing on the side of the road. Ive been contemplating on trading the truck in with Laura Buick before Ive having some issues, Im not so sure I will be doing that now.

My buying experience at Laura Buick was second to none. I see why they are proud to display all of their awards. They deserve every one.

Laura Buick GMC is a great place to buy a car. The sale aren’t pushy and very friendly. They don’t Hoover over you. We got the keys to the car we were looking at as soon as we got there. They gave us all the time we needed to test drive it and look it over. The service was great. The finance guy explained everything very thorough and answered all our questions in detail. I would recommend Laura GMC to anyone looking for a vehicle.

We stopped in not really expecting to buy a car today with the chip and vehicle shortage lately. We were presently surprised when they did have the vehicle we were looking at. Collin was our salesman and he was so polite and answered all of our questions. We never once felt pressured into buying a car. We feel very well taken care of and we are really excited about our new car! Overall great car buying experience and we would definitely buy from them again.

Long story short, we have purchased with Laura Buick in the past and the experience was fine. This time around we had to chase sales associates and managers to purchase the vehicle we were looking at. Every time we went in regardless of whether or not we told them when we were coming in and what for we had to wait and our main sales associate never seemed concerned about assisting us and providing us with a good experience. The only reason we purchased through them this time is because the vehicle they had was not available anywhere else in the country. I cant speak for all of the associates, but the one we had didnt seem too concerned about keeping us as customers so we wont be back.

Heads up!!! I payed a deposit on a truck listed as In Transit after being told it would arrive in 2 weeks..They gave me the runaround for 3 months and when the truck finally arrived, the MSO was dated back when I paid the deposit but I was assured it would cause no issues with registration. I had to pay a $360 late registration penalty. After numerous emails and calls, they refuse to contact me to make this right. I was misled from day ONE.

Excellent. No complaints. I buy all my used and new vehicles there. Always a good experience. Shawn McBride

Danny, our Sales Associate, was awesome. He worked hard to make sure we understood all the features of our new truck and took the time to even help set up our GMC app. All the staff we worked with at Laura were great and we will definitely look to them when purchasing our next vehicle.

Im shocked and frankly a little skeptical of all the positive reviews for this dealership. I drove an hour to buy a new Encore GX after calling to confirm the model Im looking for was available on the lot. The receptionist confirmed it was available, and confirmed again when I arrived. Thirty seconds later the salesman said he didnt think they had any on the lot and that the people answering the phones have no idea what is in inventory; evidently they just lie to customers rather than actually verifying whether vehicles are in stock. The salesperson wouldnt even check inventory and suggested I drive around to see if I could find the car myself. I fully intended to purchase a car today but ended up just walking out disgusted. Be very cautious if you choose to deal with this place.

We had used the same dealership for 28 years. We moved and had to find a new dealership. I tried another dealership in the area and it was not close to the experience that we had for the last 28 years. I contacted Laura Buick GMC and was very satisfied with the experience. Kyle was really great to work with.

Kept his word on everything and also appreciated short notice to have vehicle ready for me on short notice - also appreciate the limited time kept in dealership to process the paperwork.

Very accommodating sales and management. Extremely smooth transaction. Fair prices on trades, and lowest vehicle prices out there. As much business that they do here, you are treated like their only customer. After trusting each other over the phone to make a deal, I drove over 4hrs to pick up my truck with no surprises. I have found my new dealership for life! Thanks again!

Ken Shaw is amazing and Rachel. I bought both of my cars from them and will continue. Second time through Ken just makes everything easier, always talks to me with respect and shared his wisdom! The guys that pick me up and bring me back are awesome. Jackson in particular and I wish I could remember the young man I had before but they both just blessed me. Personable! Good atmosphere.

Amazing dealership! I purchased from out of state, and my sales team member, Jason, was super helpful and patient with all of my requests. Very open and honest about the vehicle I purchased, and it was just what I was looking for. I would highly recommend Laura Buick GMC!

Bobby Spurlock is an outstanding salesman. He was able to answer all of our questions and complete the transaction flawlessly. Bobby made it so easy for us to buy our new car. Before and after the sale, Bobby was happy to help us. He even came out to the car to assist us was an issue we had.Also, Kerry Cairns in finance was very helpful and knowledgeable. He made it so easy to get the financing that we needed to complete the sale.We are so happy that we used Laura Buick GMC and had Bobby to do the sale for us.We also had a great experience with the parts department. The guy went the extra mile to help us redeem our GMC reward points.All in all, Laura Buick GMC was a great experience for us with our new car purchase.Thank you to the Laura Buick team that helped us!Jan and Mark

Very smooth transaction! Both Mead and Dave were very professional and made the process very easy!

Highly recommend buying there Aaron Kent was the guy I dealt with super friendly everyone I talk to you . would definitely go back

My wife and I drove 90 miles to this dealership based on the online reviews. Collin did not disappoint us. Great car, service and answered every question we had about the jeep. Didnt try and push anything on us and then put us with Kerry to handle financing. Whole experience was very painless and would definitely recommend this dealership to anyone needing a reliable mode of transportation at a good price. Our Jeep was even below the book value.Thanks again for all your help.

We were treated like long term customers even though we were travelers who just needed some maintenance performed on our Suburban. The Service Team was ABSOLUTELY outstanding! I wish we lived closer so we could use them for new car, current car, and future car needs!

The entire process was easy. I came from out of state and they picked me up at the airport. Everyone was genuine and nice. I would highly recommend them to anyone.

All around great experience start to finish! Steve Rogers in sales took good care of us. We got a fair trade in deal too. Was surprised to get a better financing rate from the dealership vs a local bank. Definitely recommend Laura Buick.

Chris Foerstel was my salesperson, fantastic guy! First of all the pricing is better than anything I could find anywhere near me which is why I drove 7 hours to this dealership to purchase a vehicle. Just as importantly their communications are quick and accurate. When they were busy I still got a response that they would get back to me but were currently engaged with other business. The sales portion of my experience was very easy, no pushy tactics just straight up facts and help where I needed it. The finance person was easy to talk with and when I requested ahead of time some of the documents I needed to finalize a decision on additional items was provided to me. Their fees were disclosed ahead of time so I wasnt surprised when I got to look at the balance sheet. Due to Covid-19 restrictions the only thing I missed was the sales person going over the options in the vehicle for set up post sale. I completely understand that they cant and in this case I was coming from another GM product so most things were already known to me other than features/options that were not on my previous vehicle. This would be much more difficult for a person not as familiar with their product lines. I would definitely recommend this dealership in your search when you compare.

David Day was very nice. He even walked me to my car afterwards. No one has ever done that.

Had a great experience at Laura Buick GMC, Aaron Kent was a phenomenal salesman!!All staff members very courteous and professional!!

The prices at Laura can’t be beat. Dave in financial will work for you and never stop.Ross our sales guy… Joker with no effort and was pushing us to leave so he could go out after. The truck (2019 f250) smelled like smoke and when asked how to clear it up. Just YouTube it, or something… Then has the nerve to hand me the temp tag with scotch tape. On the way home it gets blown away in the wind. Wants $151 dollars for a new one… Definitely don’t have Ross help… Ross get some help from Dave you definitely need it…

We had the best experience buying a car this far! Andrew Quinones was wonderful to work with! Very friendly, knowledgeable and truly enjoys his job. Not once was he a “pushy” salesman, he let everything ride out naturally. Finance department was great to work with as well. Everything was ready when we arrived to pick up our new vehicle. Highly recommend Laura Buick in Collinsville, definitely ask for Andrew as your salesman!!

I am still trying to purchase a vehicle from you using cash. Ive been about a week trying to get the address for the title correct. You do not answer my emails or your phone. Really disappointed in your ability to close this deal.

Whole experience from start to finish was smooth and painless. Kelly was great. Highly recommend giving these folks a shot.

Great experience working with Will! We will definitely be back.

My truck needed new tires desperately! I called and Dave was able to get me in and had me tires on my truck the same day!Everyone was very professional. I world have no problem recommending Laura Buick!

My husbands experience was great. They were able to get the exact truck he wanted, added the stuff he asked for before we picked it up. Our salesman Bobby was great to work with. They got us a great deal. Highly recommend!!

I had an appointment for an oil change on 7-29-2021. I received plenty of reminders about my appointment, which was helpful.My service advisor was Kyle Carrrico. After checking in, I visited with Kyle who explained additional GM recommended service. He didnt try to sell me a thing, he gave me the option to accept or schedule for another time. I accepted the recommended service, but it was not customer requested as shown on my invoice. I wouldnt have known about the additional recommended service, namely engine/compression performance service and change cabin filter, had this not been explained it to me.I was quoted a price and my bill was about $20 over that. The price was in the ballpark so no issue there. I was told my wait could be close to two hours, but it was much less. I arrived at my scheduled time, 10 a.m., and was back on the road by 11:15.The service process was smooth and professional from check-in to departure. Its what I expected from Laura Buick GMC because Ive never been disappointed when working with the dealership. Every new car Ive purchased for nearly 40 years has been from this family.

Justin Sanbach went beyond what any sales person would do for me. I also, would like to thank Corey Famula for a job well done. They basically told me over the phone hey you do your job we got you and I live in Georgia!! Everything was done with ease and no hesitation these guys know their stuff.Rgds,Sunbelt Logistic Solutions LLC

I cant thank Kelly Sandheinrich enough for the great hospitality during the truck buying process. Unbeatable customer service! This place is first class, any questions I had were answered with no hesitation. I purchased a used truck from Laura Buick GMC and absolutely fell in love with it. There was a small scratch on the front end of the truck, but the manager said they would fix the scratch free of charge. Fast and easy negotiation process, and had me out the door with my new truck in no time. Top of the line place with great people inside.

We recently bought a new Encalve from Laura Buick, the salesman Brian Garner was extremely helpful with our purchase and bent over backwards to find exactly what we were looking for. We were very pleased with our experience in every aspect! Kerry in the finance department was very professional as well! I must say this was by far the most positive experience we have ever had at a car dealership and we will be shopping there in the future!

Laura did a decent job overall. Rachel was outstanding in service. Alex did well also. Overall it would have been 5 stars if my car that sat on your lot for over a month would have been cleaned upon pick up. Waiting over 2 weeks for a courtesy car also wasn’t pleasant. I bought a rather expensive truck and received buy here pay here service. Not bad as I said. I just expected a bit more is all. GMC’s warranty response to a major engine issue is pathetic. This was my 1st GMC purchase and I’m not impressed!

Great experience with this dealership and salesman Bobby S. He kept us updated while our truck was in transit from the factory and accommodated our busy schedule to setup a time for us to come in once it arrived. Haggle-free and hassle-free; vehicle price and trade-in value were clearly stated up-front. Lucky to live so close to the largest GMC dealer in the country as their inventory and pricing are hard to beat. Two thumbs up!

Really disappointed in the service. Our salesman Blake seems like he doesn’t care for our business. We drove an 1.5 to go look at a car on Friday and he basically showed us a Yukon Denali build online and sent us back on our way and said he will reach out to us by EOD. Monday came around and no communication so we called him three times and left VM and finally got him on the phone and he lied saying he is waiting on his manager (the manager was never in that day) and then on Tuesday no follow up. Finally on Wednesday I called him and he said he is sending the paperwork over and now it’s Friday and yet NO PAPERWORK.We went ahead and contacted stl Dave Sinclair gmc on Tuesday and they already had our paperwork to us by eod and car ordered by Wednesday morning.100% would not recommend this is you want good service. Seems like they enough cars to care for new business

They provided exactly what we spoke about on the phone and email. the vehicle exceeded our expectations. it had all the features we asked for. when pricing, we did not need to go back and forth. we were given a price we expected and even a little less. I would highly recommend doing all vehicle shopping at Laura Buick-GMC! Great experience.

They did the service as planned and transported me to my work and picked me back up as promised. The only reason for knocking them 1 star is because they did not put a reminder sticker on my windshield for the next time I would be due. Everyone was very accommodating and friendly.

By far the smoothest and easiest car purchase I’ve ever done. Chris Carr and Kerry Carnes did an amazing job from beginning to end with each process and helped me thoroughly with the purchase. I’ve already recommended them to a few of my friends and I informed my wife when it’s time for her to get a new car we are contacting them first. Great team you have there at Laura Buick GMC. Truck is amazing, thanks again!

Had a great experience with Laura Buick GMC. Drew was awesome to work with, very knowledgeable and friendly. Thank you for a job well done Laura, well worth the 3.5 hour drive!

Salesman David Day always make me feel welcome and that everything will be okay. Even if I don’t have an appointment and something goes wrong with my cat I head to Laura Buick and they always have a solution.

It was a long process with cars being so unavailable but Steve stuck with us the whole time. Called us every week even if he didn’t have any updates he just wanted to check in. When the car that we originally wanted could not be ordered Steve found us another one and reserved it for us. Great customer service by the whole team. Thank you we love our new vehicle.

Mr. Day was very pleasant and helpful. Happy with Laura Buick service.

Andrew was the best salesman I’ve ever worked with. I came into buy one and left with two. Andrew is knowledgeable, friendly and easy to work with. I will definitely be back to see him

The salesman, Steve Rogers, was a delight to work with. Even with the limited number of trucks available at the time he was able to find me exactly the truck that I wanted at a price that other dealerships just could not match. I will definitely be going back to see Steve and the Laura Buick-GMC team for my next vehicle purchase.

The purchase of this truck was, by far the best experience Ive ever had buying a vehicle. Danny Griffiths definitely went the extra mile to insure that the dealership had the truck I wanted before I made the 4 hour trip to get it. We were in and on our way in a fraction of the time that it normally takes to purchase a vehicle. David Sanders had the paperwork ready and was an extremely professional and likeable guy. An all around great dealership and I would highly recommend calling Danny if you are looking for a new vehicle.Another note: The car wash was down while we were there so it had to be hand washed. Danny was outside with a shammy detailing the truck while we were finishing the paperwork.

The best car buying experience I have had yet! Michael Mcafee was extremely professional, friendly, and so great to work with through out the whole experience! He listened to exactly what I was wanting and made it happen! David was also so great to work with! He had my papers ready to go right away! I was in and out of the dealership in no time. Hassle free! Laura Buick GMC is an exceptional place to buy a new vehicle from! Thanks again!

My husband was in search of a very specific truck to meet his needs, and we kept running into dead ends. Well, there was ONE dealer that had the model he wanted, but when he sat down to discuss price they ADDED $10,000 to the sticker price! Said they can do anything they want, because there is an inventory shortage. On a recommendation, we contacted Laura Buick GMC. Incredible dealership! Fair pricing and no games. Our salesman, Justin Sandbach, worked tirelessly to find exactly what my husband wanted. It took a lot of hard work, but he never gave up. We are nearly 300 miles from the dealership, so Justin stayed in contact via text, phone calls and email. I had so many questions and he always replied immediately and with a great deal of patience! This was a first for me, purchasing a truck ‘remotely,’ and Justin was by my side the whole way. He is a man of impeccable character and a tremendous asset to an amazing dealership. Our truck was delivered to us today and it’s beautiful! Thank you, Justin!!!

I have purchased three vehicles with Laura Buick GMC. I have received nothing less than the absolute best customer service. The minute I walked in to the dealership I was met with :-) faces and I felt like family. My salesman Chris Foerstel was amazing! He was able to answer all of my questions and looked and searched through countless invoices to find me the truck that I was looking for. I have purchased my last two cars from Chris and he’s honestly the BEST! I love dealing and working with the staff at Laura Buick GMC.

Scott was awesome to work with! Made everything quick and easy. I highly recommend anyone looking for a new vehicle to get ahold of Scott!

Great overall experience. Worth the 45 minute drive from Missouri.

I’ve been trying for three days to buy a car via internet sales and no one responds. I thought they were in the car sales business! Despite filling out online forms, texts and emails, not a single person has contacted me.

Ive known my service tech Dale Miller for 40 plus years!!! Request him everytime. Everyone is great. Service is top notch. David Day is also great. Only time i go somewhere else is when you are full and i cant get in. Thank youAAAA ++++

Start to finish great experience! Will be back in the future.

I have nothing but amazing things to say about Laura and the staff there. From day one, my salesman ( Bobby Spurlock ) went to work tirelessly for us. We gave him a near impossible feat to pull off, yet given the market on HD Trucks he still got it done! A handful of phone calls and text messages later due to our busy schedules, we made it happen! Once all the details were ironed out on price, we decided on our accessories over the phone and everything was installed before we showed up as promised! We arrived the next day to find it sitting there freshly detailed and ready to go. The process was as painless as it could possibly be. Once the deal was done Bobby walked us out, took the time to show us around the whole truck to make sure we felt comfortable with the added features and options on it. Bobby, thank you from the bottom of our hearts. We felt like family while we were there! We will be back again soon to order another truck! Thanks again and God Bless!

Just purchased my second Buick. Chris our salesman helped us find just what we wanted. He was patient while explaining the features in detail and made our purchase so easy. From walking in the door to leaving with our new vehicle, no one has provided a better experience than Laura Buick of Collinsville. I have and will continue to recommend them to anyone looking to buy new or used vehicles.

My appointment was on time. Had an oil change and tire rotation plus a recall on infotainment system. Service was performed in a timely manner. Service rep was courteous. Overall a good experience

Great buying experience! Truck was cleaned, fueled completely up and ready one me when I got there... i was in and out quickly but they made sure to answer any and all questions before I left they even helped with setup of my services on the truck...if only every dealership was this easy to deal with...

Bought a used vehicle here. Staff doubted me greatly, they wanted to run me around. Asked to have carpet cleaned and looked over they didn’t touch it. The price paid for the vehicle, I expected a better experience and better service. They don’t look into getting everything the way you would like it. It is what it is I suppose.

I drove 5 hours one way to purchase a truck. When I arrived, there was a very visible crack in the windshield and the vehicle only came with one key. I have had experience with having to purchase a second key for another vehicle of mine and it was relatively expensive. The dealer was willing to fix the windshield if I brought the truck back when there guy was there but was not willing to provide me with another key. After some conversations they said I could get the crack fixed where I lived and send them the bill. The manager, who seemed to be bothered by us asking for something, said he would get fired for giving us a $300+ key! I paid cash for this vehicle and did not negotiate on the price. We simply wanted what we thought would be fair. I understand that used vehicles are at a premium right now but these guys did not really care about making sure a customer was happy. What I was trying to ask for was less then 1% of the total transaction. I still bought the vehicle because all in all, it was still a very nice truck but I feel that they showed bad form. I feel, from their demeanor, they knew they had me and simply did not care about whether I walked away or not. It was basically take it or leave it. It really was not a good experience for me. I will have a hard time going back.

From the moment we walked in we were greeted and treated very well, Mr Steve Captain America Rogers was our salesperson, he was very accommodating and worked with us with anything we needed. It was a relatively fast process and we was able to walk out with a great vehicle. Thank you Mr. Rogers and Laura Buick GMC.

I purchased my second vehicle from Laura Buick GMC. I really enjoy the heres the price approach as opposed to trying to negotiate an exaggerated asking price. There is no doubt I received an exceptional deal on my new car. Additionally, there is no doubt I received a very fair price on my trade. My wife and I have absolutely no complaints. Lastly, I had an issue with my truck purchased at Laura Buick GMC in 2019 (used truck with extended warrant). I highly suspected the issue would not be covered under the warranty. Regardless, I scheduled an appointment to confirm. To my surprise, Laura covered all costs. There are pros and cons to any business. However, I can honestly say I have not a single complaint pertaining to the service provided by Laura Buick GMC. We will be back!

Had a great experience purchasing a used vehicle from this dealership. Salesman, Ross, communicated well and vehicle was just as he described when we arrived. (Always difficult to be confident when you live three states away and only seen pictures.)Closing the deal went very smoothly. As we signed paperwork we were clearly communicated purpose of each document. We were given some options, like warranty protection. Staff gave us time to make a decision and we felt no pressure at all. It truly was our decision.When in the market for another vehicle, I will be checking with them. Thanks again, Ross and all the staff at Laura Buick GMC for making this purchase a pleasant experience.

Excellent buying experience! Blake went above and beyond to make something happen for us during these crazy times. Everything went smooth and quickly. We will be back for future purchases!

I made an appt. online for my 2021 GMC Denali to get an oil change & tire rotation. Great communication!! I also wanted them to look at a trim discoloration that was going on. I got everything addressed and I was in and out in an hour! They have the cheapest oil change and tire rotation prices around!!! Fast & Friendly... cant get any better!!! Whats also nice is that my salesman, Jon Werner, routinely reaches out to me, making sure Im completely happy with my new truck and I bought it 8 months ago!! Now thats awesome customer service after the sale!! I will definitely buy from Jon again!!!!

Jon Werner was our Sales Consultant. We were immediately helped upon entering the dealership. We told Jon exactly the truck that we wanted to purchase. Jon located the truck promptly and we test drove the unit. Bill, the Manager, valued our trade and provided Jon with the quote. Deal was made, finance rate was great, papers signed, and out the door in short time. We have told many people that to go to Jon Werner at Laura Buick-GMC. We will be repeat customers!

Everyone was kind and helpful my grandsons first car and I feel Tim Renner that help us was informative he answered questions and went beyond to help him . Not pushy, but helpful . Was a good experience thank you Tim stay true and honest you’ll go far . You like your job it shows good luck with your future.

Working with Laura GMC was a pleasant experience. Several friends had shared their experiences with Laura in the past and despite the distance from home, we connected with sales associate Harry Bassett. Laura GMC had more trucks that fit our criteria than any other dealer we could find within a 4 state area and their price was the lowest for model and package. Dale in finance was just a treat to deal with and finalize the deal. I would go back to Laura when the time comes to upgrade anther personal or work truck. Chad M S

Collin did an amazing job assisting us find our truck. We got everything we wanted and more. He was patient and answered all our questions. Jason also made the loan process go so smoothly. I wouldn’t buy a vehicle anywhere else but Laura GMC.

Kelly did a great job finding me the right deal on the Yukon I was looking for. The entire team was very helpful.

Contacted regarding a 43k vehicle. Supplied info timely for my trade, then crickets. Called dealer and was told Id have number in AM. That did not happen. Sent another email, no response. Very poor experience due to lack of follow-up.

Rob Waters did a great job helping me find and purchase my new elevation. Curbside pickup at the airport was unexpected and appreciated. Truck looked exceptional when I took the keys!

Went an hour before close, they were able to help me find the perfect truck and get me approved very quickly and even stayed passed their closing time.

I had an amazing experience. Aaron Kent was a great salesman. He knew exactly what I wanted and made sure I was all taken care of. The process was fast and did not have to sit there for 9 hours. I highly recommend this group and highly recommend Aaron Kent. Will definitely be sending more people there way. Thank you.

Had Danny as my salesperson got me in a car for my daughter. Was very professional and made the process quick and stress very would definitely recommend buying a car here and from danny

Great place to purchase a vehicle.All of the staff was very polite/friendly.Service was excellentThanks for everything !!!!!

This was by far the best vehicle purchase Ive ever made! All the people at Laura were friendly and helpful. Danny Griffiths was an exceptional salesman with great communication throughout this process. This was an out of state purchase for us but the Laura crew made this an enjoyable experience by sending pictures, emails, and following through with the agreed to price that was guaranteed months prior. Overall I couldnt be happier with this experience. We will come back to Laura in the future for all of our vehicle purchases.

I’d recommend 100% to anyone. Justin was upfront and honest from the start; there was zero pressure to follow through with the purchase. They asked my prior experience with dealerships, and literally made the experience so comfortable and relaxing. They never tried to sell or pressure into unnecessary warranties, or maintenance packages. These guy just want to put you in a truck you love, and watch you pull off the lot satisfied. I highly recommend.

I had a very good experience buying from Laura Buick, GMC. Collin was first rate, thorough, professional, just a pleasure to deal with. Only problem was there was no dealing. I understand buying a truck is like that now.After purchase, we found one small problem (cab brake light was not working) that Laura mechanics quickly corrected. Everyone at Laura was good to us. We would buy from them again. Thank you.