I had a great experience at Auto Glass Now! A rock hit my windshield Monday and put a 12+ inch crack into it that kept spreading. I called Auto Glass Now and Tanya was so friendly. She got me set up to come in the next day. The front office staff was wonderful and my windshield was fully replaced within an hour and a half of me dropping my car off. Great price and great service!
After calling 7 different window repair companies in Columbus they came back the cheapest and they offer a lifetime warranty. They were very professional and Tina was extremely helpful! Will come back if I ever need to and have already recommended them to a friend.No unfortunately they dont take appointments but they still had me out of there in two hours. They are also the only company I called that was able to have the glass the next day! Everyone else was quoting me at least a week.
They dont take appointments. You call to tell them a day you are coming so they have the glass but then it is first come, first serve. I got there at 11:30 on a Thursday and waited 3 hours for them to work on my car and then 1.5 hours for them to replace the front windshield. 4.5 hours is insane! I will never go there again. Next time I will pay a little more and have someone come to my house and do it. Plus you have to walk around the side of the building in a dodgy part of town to use the restroom and there are huge potholes in the parking lot. Just avoid and know that you get what you pay for.
Super amazing people super great work and great pricing a friendly place I highly recommend them
Super quick and super nice. The woman who answers the phone is such a great person! I called a few times, my wife paid, our neighbor got the car. She was very pleasant to organize the repair with. I am sorry but I forgot her name. She is great!!!
Service was excellent! Smooth transaction. We will definitely do business again.
I called and they got me in same day and they were $20 cheaper than everywhere else! My windshield is flawless. I would definitely go back and recommend to my family and friends.
Owning a Jeep apparently means your windshield is more susceptible to chips and cracks. I am so thankful for the great price and friendly service I received on my 2ed windshield replacement from them. If you need a windshield go no place else. They are the best of the best.
Would recommend to anyone. They treated my car well and did a great job. Replaced my rear window at half the price of other companies quoted me. Great job guys and thanks.
I stopped by to show a fine line on my windshield due to a hit by a large stone on 270.Two ladies in the office were very nice and understanding. Anthony, one of the experts, stopped his current work to take a look and assess if the windshield was OK to drive.Anthony was very kind, respectful and honest in his assessment. I am not going anywhere but here for windshield repairs from now on Period...
Wasnt available for over a week. In a pinch when you need window work done this aint the place
My friend was borrowing my car and broke my back glass in my sequoia. He said he would get it replaced and took it to this company to have it fixed. Before it was broken it rolled up and down perfectly fine and just needed a new piece of glass. It does not roll up and down like it should now and the rear weatherstripping is totally destroyed which causes rain water to collect inside the car because it was done wrong, also if you look at the window it looks like it’s off center. The whole back side of my car is now messed up because this company does not know how to properly install a window. If I could give zero stars I would. My friend said he called and the guy on the phone lied and said it was like that and they weren’t responsible. This is not the way you do business. Terrible customer service and no accountability for their own mistakes. They didn’t even clean out the old glass they left it in the back of the tailgate very unsafe!!! Don’t take your car to amateurs.
These are the pictures for the review below. This is the quality of work we received and got zero help getting a refund or getting it properly fixed. Just told that it was a beautiful job. I will follow up after we hear from the better business bureau. It should be in the next 5 days hopefully.I am a patron of the shop. I paid a portion of the service. $200.00 of my money went towards this poor service. This has been as much of a personal experience for me as it has been for Dustin.The company keeps saying they have set up a time to make it right, but they actually havent. They have already told us that they will not be fixing anything, nor will they be refunding money. At this point, we are done working with this company in any way, shape or form. We dont want anything from them and have started to work with our bank to make it right.Dont bother, Auto Glass Now. We are DONE with you. Youre not touching the car ever again. You are not going to get in contact with us again.Stop posting that you will hep us online, when you have told us the opposite in person. Dustin and you HAVE NOT set up a time next week. That has not happened. More lies. Surprise surprise.
Good people and they get the good done quickly and correctly
Great Costumer Service,Tonya, Tina, RD The Tech. Leave Safelite Alone!
Great staff. Did a great job replacing my windshield. Called at noon and had it replaced by 3:30 p.m. the same day. (Cut off for ordering a replacement is 2 pm) Got it done for half the price of everyone else I called. Highly recommended tbis shop.
Ann and Tina were very friendly checking in and courteous to my needs. The employees fixing the window were very good also! One ran to help a nearby motorcyclist accident in front of the shop and showed such compassion to the injured woman. Air conditioned waiting area, and fixed window before what they thought they could do. Thanks so much!
Gave me an appointment time. Arrived early and was seen immediately. The guys were professional and gave honest feedback. Decent job vacuuming. Not perfect but good
I am a busy person, which is part of the reason I ended up with a cracked windshield... I called Auto Glass Now on Westerville Rd and Tina was courteous, understanding, and promised a 24 hour turn-around. The next morning I had a delightful technician, Rathuan, in my driveway. He was professional, efficient, and beyond friendly. I wish the technicians in every service industry were like him! He didnt just replace my windshield, he left a smile on my face and started my day with intentional kindness. That kind of service doesnt come frequently these days, and I could not be more appreciative. Thank you, Rathuan! Highly recommend this company!
They said they can help us when we gave information on what problems were experiencing with our car. They have great staff and are real professional.
Friendly and helpful staff! They replaced my windshield quickly, and their work comes with a lifetime warranty. Definitely recommend
All around positive experience! Everyone was prompt, friendly and my windshield looks great! Highly recommend.
Truly half the price of a well known competitor. Fast and accurate.
This my 2nd time going back there because they are good af and very professional
AMAZING SERVICE. AMAZING PRICES. The receptionist, Tina, was extremely welcoming and helpful over the phone and in person! She helped me get a quote for a front windshield replacement ( which was $100 cheaper than the other quotes I was receiving) and got me in SAME DAY. The technician, Anthony, did amazing and QUICK work. We were in and out in less than 1.5 hours. 100% recommend!!
Awesome customer service. Was able to get the glass for my truck in and installed same day when nobody else was able to get a hold of the glass same day. Accepted my cash payment before hand since I wouldnt have been able to pick it up before they closed. Ive since recommended this place to a few of my friends if they need glass replaced. Decently priced too!
Anthony was the gentleman who had fixed my windshield today. He was very fast and thoroughly. The customer service was above average and I couldnt beat the price on a short notice. Less than and hour.I highly recommend this place if you have an issues with any of your windows in your vehicle.Thanks guys!
The people at Auto Glass Now made a stressful situation very easy to resolve. Tina was very helpful and polite. I stressed the importance of resolving my issue ASAP and she told me that they could help me as soon as I got there. The technician, Anthony, was very quick and professional and made sure that I was aware of everything that was going on. If you’re in need of a quick, quality fix I can say you will be very happy with Auto Glass Now. Thank you for your help!
My daughter, a college student, took our car here after the window was smashed out on the day she was supposed to come home. I made the appointment for 3 and was told it would take an hour. She ended up taking an Uber home after waiting an hour bc her car wasnt finished until 630 (a half hour after closing). They fixed the glass but now she cant roll her window up and down correctly. Ive called them twice and was told it needed a window regulator (motor). Her window rolled up and down just fine before this. When I called and pointed this out, I was told the trauma of busting out the window affected the motor. Ive spoken to 2 mechanics and asked them about it and they both said that its not how it works. After the lady told me she knew it was fixed correctly (even though we cant roll the window up and down) I called the manager, who didnt call me back. Maybe Im wrong- after you take a car to a car window repair place and pay 160$ i kinda expected the window to work. Im pretty sure what happened is they overscheduled since our car didnt get done until 630? That part is a guess, though. Im a first responder who caught corona and lost a ton of money bc of that (b4 Christmas) just for this to happen. The argument could be made one thing has nothing to do with the other and they wouldnt be wrong but now I have to get the window CORRECTLY fixed which will cost more money. I sure wish I would have read the other reviews. I take reviews extremely seriously and if you look at all mine, I have over 4,000 views- this is the 1st negative review I have ever left.
They are amazing! I had my car broken into and they fixed my passenger side window same day and for less than half of what Safelite wouldve charged me. It was done right. 5/5
I dropped my truck off this morning about 8:30am with back glass and frame damaged and they had my window fixed by 10:35am. Very professional and very quick!!! Would most definitely recommend! Anthony the tech was very handsome and quick to fix the truck with a smile. He’s the best!
Fast friendly and way cheaper than safelite
This place has awesome service and really great prices. Anthony does great work and had really great customer service. Answered all my questions, was cool enough to make sure I was happy with the service before I left. He’s an awesome technician!
Absolutely Amazing service! Cant recommend enough! Anthony and the office people were very friendly, easy to deal with and went above and beyond to get my window fixed as quickly and efficiently as possible so I could continue my work day! Thank you for being so professional and doing amazing work! Highly Recommend!Have my business from now on!
Tina is the best ... always help us out from columbus luxury cars
A friends vehicle was broken into on a Friday night and we gave auto glass now a call and they were able to replace the passenger side door same day, within two hours of dropping the car off. Excellent and punctual service, as well as the best deal in town IMHO. Just give them a call as soon as they open and I bet you can get in same day. Five stars, I would recommend this establishment for anyone with a broken windshield or car window!
I’ve had a previous car repaired here and now my new car due to a dump truck carrying rocks and debris. I’ve referred other people here as well and they had nothing but good things to say. They have great customer service, very flexible with the scheduling and have the best prices in town. Anthony is awesome
Quick, easy and great price. I had a rock chip my windshield and cause a 12 crack. I called that evening and they scheduled me for first thing the next morning. Everybody working there was super friendly. Overall great experience.
Took care of my wifes car from the first phone call, the office people are super sweet and explain everything. The tech was Anthony and he did a Fantastic Job. Like others on here have said the decor many not be the latest but the glass is priced right, its got a warranty and everyone is super friendly. Give them a try. Wont be disappointed.
The mechanics who worked on the car were great, polite. Service wise, You can still hear some glass shaking around and wind leaking through while driving however, and also they didn’t vacuum all of the glass out of the car, more of a quick vacuum.The customer service was poor however. The lady at the front desk lied to us when we called to ask if our car was ready and said “Yes, it is in the garage now. You can start heading back this way it should be ready when you arrive.”Of course when we arrived there, our car was still sitting in the parking spot as we left it and windshield still broken, untouched.We purposely left our restaurant mid meal to make sure we would get back in time to pick up our car before they closed so we wouldn’t be holding any staff up.Then when we asked her why did she lie to us and say our car was ready when it wasn’t? Instead of apologizing, or even coming up with an excuse for her mistake, she stated, “ Well we got you in today didn’t we?”She simply should have stated over the phone, “Your car is not ready yet, give it about another 30 minutes.”The situation was completely unexpected, unprofessional, and poorly executed customer service.What bothers me more is that she simply didn’t care to recognize her mistake or failed to.
They were a bit pricey compared to other places I received quotes from BUT they were the only ones who could get it done the same day so I went with them
I had my car broken into Tina, Ryan and the entire staff took care of me quickly and effectively. Never would be able to tell my window was ever shattered out. Prices were to die for you won’t find anyone with these great of prices. So thankful for this location and helping get my car back on the road without any issues! HIGHLY RECOMMENDED!!!
Nice customer service! Talked to Ryan about a quote. He was very helpful and responded very quickly. Anthony was the gentleman that replaced our windshield. He was very polite, great customer service skills and replaced our windshield in a timely manner. I definitely would recommend them!!
After waking up to my car being broken into which was not pleasant. I called different shops and none of them could get me in the same day, EXCEPT when I called your shop I spoke to Tina and she was super helpful and actually I was able to bring in my car within the same hour. Got to the shop talked to both Tina and Ryan both are Super nice. They got my car in shop within ther next half hour my tech was Anthony this guy was quick and did a amazing job I was out of there with a new door glass in Less then 2 hours. HIGHLY RECOMMEND!! Great Service, Excellent Prices, Professional and SAME DAY!!
Had a great experience getting my car window replaced. Quick, same day replacement and at a great price! Friendly and easy service. Would highly recommend!
My husband and I brought in his truck to have the back window replaced. Everything seemed fine but then we found glass in the inside of his truck and all over the bed. My husband called and was advised that the company does not clean up glass that breaks during the replacement. We then started inspecting the truck and found that the leather on his back seat had been torn there were grease hand prints left behind and that there was a crease left in the ceiling where things were not put back in place correctly. This was also reported and refused to do anything about and told that it would be a “game if he said she said” stated by employee Anthony. After roughly 5 days of having the window replaced we received rain in Ohio and the window leaked and got water in the interior. When we called we were told that our story has kept growing so they don’t know what to believe and Anthony was extremely rude to my husband and myself even using profanity as the call started to escalate. We were offered to have a water test done if we brought the truck back and then if it truly leaks the window would be replaced again. I advised because this may turn into a legal matter and because a claim has already been issued to BBB I would like to film the water test and see it be done and was refused the ability to do this. Because of how we have been treated over the phone being interrupted, scolded, and cussed at we would truly rather not do business with the company. Even if the window is replaced again under warranty that is not going to fix the other problems that were already created the first time as well as our trust is very low in the employees being able to provide the service accurately and not continue to destroy our interior. I am requesting a refund therefore we can go elsewhere to a much more respectable and trustworthy company to have our vehicle repaired. It saddens me to have been treated so terribly as a customer where we can not even trust them to make things right and not purposely make things worse based on the treatment we have already received.
The professionalism at autoglassnow is top notch and the service is out of this world. Waking up to find your window smashed is not fun but they were able to take care of things in a matter of hours and did an amazing job. Anthony was excellent and was even nice enough to glue my emblem back onto my car without me asking. Would absolutely come back here again for any of my glass needs!
Short and Sweet Story. I was a victim of burglary not fun and very stressful. I called into Autoglass Now and spoke with Tina she was Super Sweet and Compassionate and made this process so Easy!! I told her what I had she gave me a quote was able to get me in within the hour!! The tech that did my car was Anthony super friendly and knowledgeable. Yah I seen on here that the lot looks rough and it does but let me tell you THEY ARE WORTH THE STOP and BEST PRICES IN TOWN!!
They got me in quickly, had great pricing and it took less than 30 minutes and I was in and out ! Great service, I would recommend them to anyone who needs a window replaced
After setting almost 3 hours waiting (because they no longer take appointments), our van was a MESS!!! Glass & rubber EVERYWHERE! All over the dash, floor, seats, in my husbands coffee. When he went back in to address the issues, the technician wanted to argue that it wasnt! How could they actually think thats acceptable? The receptionist asked him to pull it back in & take care of it. He said ok, but it wouldnt look any different. He used a rag & wiped off the dash. Thats it. No vacuum. And left the dirty rag in the back seat....
Great experience! Auto glass now is hands down the best place to get your windshield replaced! I would recommend them to anyone! The tech Anthony is the best in the game!
Tina was absolutely amazing - friendly, professional and obviously passionate about making the customer experience exceptional.MY EXPERIENCE: I took my car to Auto Glass Now to get my rear windshield replaced and was not completely satisfied with the work, so I called back to express my concerns. I spoke with Tina who said Please, just give us a chance to make it right, no questions asked, no excuses, no haggling. That, in itself, blew me away because it showed that Auto Glass Now is willing to do whatever it takes to make sure its customers drive away with a great experience.I was told that the new windshield would have to be taken out again in order for the problem to be fixed and there was potential for the glass to break. Tina ordered another replacement glass and had it on standby “just in case” anything went wrong.I am VERY picky and meticulous and will always find something wrong if the work is not exceptional. It only took about an hour and the problem was fixed with the work looking as professional as the original work completed by the manufacturer. One of the few times I’ve ever been completely satisfied with anything. Good job Auto Glass Now and thank you!
Auto Glass Now was very helpful and the price was by far the best in town. Anthony and the front desk went out of their way to take care of me along the way. Anthony was very professional and shows he truly cares about customers.
Call today around noon. Was told I could bring my van in now. Great service, comfortable waiting area, wonder staff. Thank you so much. Fantastic prices, very happy. Will definitely recommend this company.
I called Safelight who quoted me $350 and they came out but they had the wrong part on the truck. They said the correct windshield would be over $1000 because they had to get it from the dealership. Autoglass Now installed my new windshield for $200. It took 2 hours and I was out the door. The staff were very accommodating and were interested in resolving the problem as inexpensively and in the best way possible. What a relief!
This will be my 2nd vehicle that I have brought here to get my Windshield fix. As usual they provided great service at a reasonable price with 50% off. Highly recommended.
Did a great job on my F150! Ordered the glass at 5:00 PM going home from work. Dropped it off the next morning. They texted me at 9:30 that it was done! Great service at a great price!
Loved my experience with Autoglass Now. Tina is Super Friendly and very Professional always seems to try and go above and beyond. The installer Anthony kept me posted with the vehicle the entire step of the way which was much appreciated. Tina got me in there THE SAME DAY and THE PRICE WAS MORE THAN HALF THE PRICE IF SAFELITE!! So much easier on the pocket! Yes I see some of the bad reviews and I am sure accidents happen after all We Are All Human but My Experience Was AMAZING and I HIGHLY RECOMMEND THIS PLACE!!
I have no problem with the workmanship at this shop. However there pricing is off from the quotes they provide you. I have had 5 windows now replaced at this place. The first three times I had no questions or issues with them. The last 2 times I have been there the quoted price was at $20 higher that quoted. I took my sons car in to have a window replaced was quoted 130 and actual cost was 155.00. So this time I call ask for my window to be replaced wanted exact cost for window placement including taxes to the penny. Quoted a price of 181.00 and my wife brings bill home for 203.00. So I call and speak to Dustin, as any consumer would and says sorry the bill was already signed and paid for I cant help you. So I have spent my last dollar in this place. I cant do business with someone who cannot stand behind there promises made to the customer.
I made the appointment and came in as scheduled. Dropped my car off and it was finished within an hour. Great price and easy transaction. Hopefully I wont have to return soon but if I am in need of window shield replacement I will be returning. Thank you.
Auto Glass Now Columbus was a fantastic experience. Not only was the staff extremely kind and understanding but their service was timely and they did such a wonderful job. I cant thank them enough for installing my new passenger window! Thanks again!
These guys were fast and professional. They fixed my driver window on my 2000 mustang convertible for a reasonable price and it works better than ever now. I will come back in the future if need be. Thank you all so much.
Very kind, helpful staff, amazing prices!!! Anthony installed the glass for us. He was super nice, very knowledgeable and most important sis an amazing, quick job!! We were in and out of there in a very short amount of time!!!
Excellent service and quality with the best prices around.
Good folks. Help me with new windshield very quickly and reasonable. Very reasonable.
I went in at 5p and was done at 5:30p. Wait was short and simple. Price was reasonable. Staff friendly. Thanks Auto Glass Now.
Amazing customer service, amazing price and the mobile guy and his assistant that came to our house was very detailed and explained different things to us. Would DEFINITELY recommend
Same day repair, only took an hour and what a great price!. Staff is amazingly friendly and highly recommend. They walked us through the whole process from Jennifer in the office to Anthony who repaired our window. Thanks for making a difficult situation become easy.
Got my windshield replaced here today and they did great. it took less than an hour and everyone there was super friendly. I called around about every place in the area to see who was cheapest and this place beat all other prices by $100. no complaints at all, will definitely return for any glass needs.
If I could give them 10 out of 5 stars I would. The whole crew was super super pleasant, nice, and professional. They made me feel like they were happy to be working on my car. I had just gotten in accident earlier that day and was really stressed out and needed my windshield replaced ASAP and they really put me at ease with their phenomenal service. The price was very affordable and a lot less than I expected, and they did an amazing job cleaning up the broken glass. They were also very upfront about any and all costs which I really appreciated, and finished it about an hour. Could not be more pleased. Absolutely recommend I have no complaints whatsoever.
Very cheap work I guess I didnt realize what I was taking my car to, they noted on the preinspection that there was dents on the trim which is a lie. Im the one who had to break my glass to get into my car 24 hours earlier and I thoroughly looked it over after to make sure I did no damage so for them to note it like that after the work is done is just very shady, the dented my trim and chipped the door trim just looks like garbage now, Ill have another bill so my car looks decent, live and learn wont be going back. Wouldnt recommend to anyone
Great customer service. I needed a new windshield, within a couple hours they had it ready at their shop. Had a couple issues with the window not sitting right, and a tiny bit of wind coming in. The staff did not waste anytime and put another brand new windshield with no questions asked, and speedy quick. They even offered to come to my work and do it so I didnt have to take time off. This company is amazing and caring for their customers.
Best place in Columbus hands down..fast.. friendly and awesome..5 of 5
Anthony did an extremely good job getting me in and making sure my window was replaced properly and even fixed a preexisting problem. Best service ever. Thanks
Anthony repaired my windshield and did a great job! Very thorough and it didnt take long. 😊
Our back windshield was broken on the morning of the same day that we were supposed to leave on a plane. We were in a hurry to have the windshield fixed, and Auto Glass Now was the only place that could get us a same-day appointment in the Columbus area.They were incredibly polite and helpful to my wife over the phone, even trying to work with our insurance company to get a better price, and were even willing to drive an hour to Cincinnati and back to pick up the part they needed before we got there.Once we arrived, they put our back windshield on within 30-45 minutes and we were on our plane that same evening. We couldnt be more thrilled with their service and wholeheartedly recommend them.
Great Service at a Great Price !The team here is quite efficient and effective. I went in there because of a crack in my windshield. They took the car in and about an hour later they had replaced the windshield, they were giving regular updates about the progress of the work. What was amazing to see was the number of people who were taking their cars to them. Whether it was a rear window, or a windshield there was a constant stream of people coming in and the speed and efficiency of the service didnt slow.Its a place I highly recommend if youre looking for a replacement or repair of glass on your car. With respect to the price, I called around to several places in the area and they were the lowest (in some cases almost half the price).I certainly hope I dont need to take my car there again, but if I have any glass work that needs to be done, I know where Im going to take my car.
I had a back window replaced Oct 29 2019 they did a good job putting the new one in after waiting for about 2hrs before they even got to mine but they did not vacuum the broken glass out when ask I was told they did not vacuum they also didnt plug my rear defogger in had to go back and have it done also got sealant on back seat
Called and e-mailed Wednesday for quote. was told and e-mailed the price plus tax ONLY. Called for appointment told the same price but No appointments! Arrived Saturday ( 2 hour wait) got bill with SU charge of $9 extra for glass delivery? Also was charged extra 4% for using a credit card. No mention of this from Tina nor Ryan. Called Tina today was told Corporate instructs her not to inform customers of these charges. Technician Anthony talked with me before installation Very professional and personable. Thank Him !!! Westerville, Ohio location.$
Anthony was great very kind and fast on my repair today. Thank you for a job well done Anthony.
Found out about this place thru my brother. Went in and spoke with the lady about getting my windshield replaced that day, she smiled gave me a 3 oclock appointment that day(I showed up at 1). I was able to run my other errands just so that I could have them out of the way. Got the car there just before 3 and took about 45 mins to replace the windshield. If I had any real feedback here, its that they are cocky just as they are confident.what I mean by that is your windshield is put to an immediate test as they have a couple of pot holes in their lot. Other than that, my experience was excellent with them. I only paid 200 for my windshield.
Received a quote over the phone for one price and when I showed up it was another price, (and it had nothing to do with the tax). I noticed they have a small sign posted that they charge a fee to use all major credit cards but do not charge to use your debit card if you input your pin. I refuse to use my debit card this way as in the past, the numbers have been stolen three times (each time was after I used my pin, so I no longer use it that way). I decided not to have the work completed here because of the change in the price of the quote and the credit card fee that should be noted on their website. They were nice about it so I didnt have any other issues. I did want to mention that there are tiny shards of broken glass all over the parking lot so you may want to vacuum out your car when you get home as you will undoubtedly carry glass into your car on the bottom of your shoes.
I couldn’t be happier with the service I received! Marie went above and beyond to find me the best price for a new windshield and saved me a substantial amount of money by doing so. The staff were all very courteous and my appointment was scheduled to accommodate my busy work schedule. I highly recommend Auto Glass Now to anyone needing to repair or replace their windshield.
Anthony was fantastic! He proved to be very knowledgeable and thorough. He did a great job replacing my windshield!
After reading many great reviews, I was still a bit concerned about a few of the negative ones. So I called around for prices. Auto glass now was still the most affordable so I made appointment for my 2016 Civic, to have new front windshield installed. All in all, it was a real positive experience, I give them 4 stars because I had to make a second trip to the shop because a molding was forgotten. He gave me a lil discount for my troubles though.
Good service. I stopped by at 11am on a Friday to have them take a look and they offered me an appointment at 12:30 same day. They said the total replacement takes 90 minutes so I decided to just drop off and pick up the following Monday. I never had to wait and was processed super quick. The entire windshield replacement including labor was about $200.
Best place to get a window repair or replacement. Staff is always friendly and very educational on the services they offer before and after the work is done.
Great Experience! I got the run around with Satellite and Auto Glass Now got me right the next day and was finished in just a few hours. I also saved a ton of money and didnt have to use my insurance. Great customer service and the woman at the front desk (Sorry I forgot her name) was amazing and Friendly!!
I had an appointment with a competitor (Safelite) with an estimate of $380.00. I called Auto Glass Now and got a quote for $170.00 and an appointment for 10am the next day. They warned me when I got there the glass wasnt being delivered until about 10:15am...no big deal. I was still out in 50 minutes. When I left I pulled over to review the job and it looked perfect. Everything was as promised and thats the best review I can give.
My front windshield had been heavily cracked and I didnt have the money to replace it finally after 2 years these guys fixed it for me I called just about every glass place around they gave me the best price got me right in even though I was 35 minutes late and they even gave me a new pair of wipers for no cost I am 100 percent satisfied with the customer service and the high quality work that they did as well
Gave them a call when everyone else wanted lots of $$ for a windshield called and talked with Tina she was so very nice and down to earth I was able to take my car in the SAME DAY! Everyone else said 2 to 3 day wait. When I got there I was greeted with a smile and they got started on my car right away. My tech was Anthony and he came and talked to me about the car and everything was ok. He was a very nice and knowledgable young man who works rather quick and knows what he is doing. I am going to tell All My Friends and Family about this place Its Awesome. Go Check It Out!! Also yeah the building might be a little ran down but dont let that discourage you. TRUST ME YOU WONT BE DISAPPOINTED!!
Quick, Courteous and Professional!
Nice establishment I was quoted a estimate I couldnt refuse compared to other places in town and Anthony the technician did a wonderful job repairing my window Ive had no issues.Thank you.
Fantastic Customer Service! Very friendly, quick services. I would recommend Auto Glass Now for any of your auto glass needs. Came here to fix my regulator. This is my third time coming back with 3 different vehicles.
It took ten days for them to come fix my windshield. The weather was partly to blame but one day their van wouldnt start another day the mobile man was given the day off and yet another day he was out sick. The day he did finally come he was two hours late because he said he forgot his glue gun. He also didnt bring the tool to affix the rear view mirror to the new windshield and left it dangling there. He also broke my speaker cover and left glass everywhere. Although the website states that they come to you free they actually added an additional charge for it. Wish I had used a different company.
I made appointment days in advance, yet my windshield did not arrive until after my 1:00 appointment. Then after 1.5 hours of sitting in the waiting room they come tell me the glass arrived defective so I would have to wait for another windshield to be delivered or reschedule. I live over an hour away so had to then wait so took over 3.5 hours. A piece on my cowl they said was broke they broke because it was not like that prior to arriving. Terrible experience. DO NOT RECOMMEND. I should have paid the extra 30 dollars and went with another company.
Easy no hassle repair. When I called they worked to get me in right away and the work was done quick. And the price was unbeatable! I would recommend them to anyone!
I dropped my vehicle off, they called me the next morning at 10:30 am, my car was ready to go! They were efficient, professional, realiable and honest. And, the repair cost was significantly lower than other competitors. I would highly recommend this business for any glass replacement.
After i woke up to find my back driver side window broke and shattered i was distraught wonder how i could find the money to get it fix when i came across Auto Glass Now who got me in quick fast with a affordable qoute. My Technican Anthony was great explained everything to me showed me what needed to be done and clean up all the broken glass in my backseat and floor definition of great customer service
I cannot say enough great things about this company. They took care of my windsheild the same day. The office staff was great, and the price could not be beaten anywhere. If i ever need glass repair done again this is where i am coming.