I always take my truck here for any issues and Ms.Brenda always gives me great service with a smile. She will let me know ahead of time if its gonna be a long wait or if its gonna be a quick fix. I love how all my issues are fixed and how courteous and welcoming the whole staff is. My fiance and I are so happy to be apart of the KIA family. I recommend it to everyone I encounter...

If I could rate a zero I would. First my husband and I bought a used truck from this place in May. The next day we go out to crank it and it wont start. Kia came out and paid the wrecker bill and took it to Ram. The computer went out. Kia did pay for it, but it happened again and they had to pay a wrecker to come and get it. This time it was on Ram that didnt tighten a wire. Now we are back at Ram because the transmission has gone out! Luckily we paid for a warranty! They also said the wrong oil was put in the truck. This was on the dealer because we havent even had it long enough to get an oil change ad its been in the shop more then it has been at our house! Im extremely disappointed in Kia of Columbus and do not recommend buying anything used from them! They told us they had a top notch team in the in service so how did all of this get missed?! $40k on a truck and its been no good to us!

I had a wonderful experience being a first time buyer. Nathan was my salesman & he is the bomb!!! He was very nice, chill and had great energy. He made sure I was comfortable and that all my questions were answered. I recommend anyone that is looking to from Kia ask for Nathan. You can’t miss him cute guy with tats and a pretty smile!

Staff was super friendly, I actually went up to the location when they were opened but they were backed up due to other appointments they already have that were coming in that morning/afternoon. But informed me to call back around 2pm to see if they are able to service my vehicle and I was actually able to squeeze in that weekend in at 2pm & got out a few hours. Staff had walked me through the waiting area, the kids area since I had my kids with me during the time I brought my vehicle in for service. Super efficient & fast! Love it there!

The staff were very knowledgeable and attentive. We were able to get an oil change and be comfortable while waiting with drinks and snacks. Attention to detail made the experience very pleasant.

Melanie was awesome and she made sure we were comfortable. She got a shuttle for my husband and I to get food. My husband is a diabetic and ensuring that we were taken care of was very much appreciated.Cynthia

Trent Callen was so professional and accommodating, he made the entire process go very smooth. All questions I had were answered very promptly. My car had to be ordered and he would send me updates every time he received any information about the cars arrival. Once the car arrived the entire team at Kia Autosport of Columbus went above and beyond to ensure a pleasant experience. I will be happy to do business with this Kia family again in the future!

Great customer service! My husband and I were looking for me a vehicle. We had no plans on buying brand new. But as my husband was speaking with our salesman Jeff, I told him I was going to check out a car . It was a 2021 Kia K5 GTL wolf gray 4 door beautiful car! (K5 is the new Optima basically) What we didnt know was the wolf gray was a highly sought after color. We test drove it, still not really leaning towards brand new. Needless to say, I fell in love! We get back to Kia, tell Jeff we decided to go brand new, paperwork was done, deal was worked up how we were comfortable, we signed, were shown the MANY, MANY features of the car and we drove away! This was in March. Today, May 31, 2021 I went back to Kia for my 1st scheduled maintenance. I was honestly treated like everyone knew me, and I was explained everything. I highly recommend Kia Auto Sport of Columbus, Ga. I enthusiastically recommend the K5 GTL (GT Line)

Bought an extended warranty with my used KIA and I had no problems with KIA dealership honoring what they could. I give them a 4+

Great experience!! They explained everything and kept me informed, I was given options, my car came back clean. They were extremely courteous. I will definitely be a repeat customer.

KIA Autosport of Columbus Service is ✅🙌🤩!! I’ve never been a dealership service person before until now. Competitive prices plus phenomenal people are the real deal here. Drew was my service advisor…he kept me updated while my vehicle was being serviced. He asked when I needed my vehicle and got it to me an hour before that specified time. And of course, it drives just like it did when we drove it the first time. Thank you KIA for caring for and about your customers 🤗

Kia Autosport of Columbus has the best team in town! They really take you wants and needs into consideration to find you the best vehicle for you. May I add they are very friendly and will not rush you into a decision that is jot your own. I have become a Kia customer for LIFE! Shout out to my salesperson Trent C. and Mr. Robert! You guys are the best. They wanted to see me in a Kia and so did I!

Everyone is super friendly and helpful. They were able to work me in before a trip which gave me peace of mind to enjoy my trip. Lisa Oliver was so nice and made sure she explained everything throughly!! Kia service staff are the best!! If I ever buy another car, it will be a Kia because of the great service center!!

We leased a Kia here back in January 2021. The people were nice and the experience was great; however, some safety sensors and camera went out after a couple months. All good, things happen and since it’s a lease it’s all under warranty. However, my fiancée (whose car it is) has had no luck getting Kia to diagnose the issue. She was given the runaround for weeks. Eventually, she asked them in person when they would diagnose it and was given a generic excuse about how far behind the service department is and why they couldn’t do it yet. I stepped in and advised (politely) how she had been given the runaround for weeks so they went ahead and took the car and had it diagnosed within a few hours. After the diagnosis, they said parts needed to be ordered. Again, my fiancée called for nearly two months while being given generic excuses about parts not yet being received. Finally, I told her it sounded “off” and advised that I would call. Sure enough, I called and advised that she had been given the runaround for a couple months and was given a date and time to bring it in as the part had just been received. my fiancée doesn’t feel intimidated with the service department because most of the customer service employees are female; however, I find it weird that I’m able to get service done immediately while she’s given the runaround for months at a time. It could be that Kia doesn’t want to waste time on a repair that isn’t making them money and, sadly, I’d rather it be that than to be the other reason I suspect..

We had an absolute wonderful experience at Kia of Columbus with our Sales Rep, Phil. He went above and beyond to make sure that we were taken care of and got me into the car that I wanted and took care of my trade in effortlessly when I thought it wouldn’t be possible. Not to mention him and his team stayed after hours to make sure I had everything I needed because I had to come in after work. Coming from previous dealerships, I’ve never experienced such great customer service before. If I could give more than 5 stars, I would. Thank you Phil, we sure are enjoying our new car!!!

Driving up to the Dealership a person noticed the beautiful building. Once you turn into the parking lot for the customer s. Upon getting out of the vehicle one would take a look around the lot and take in that the whole place is displayed with the latest vehicles. But for me its the cleanest of the grounds. Not even a piece of paper. Entering the showroom i was greeted quite well. Ones i stated my business the right correct person was called. For the last 18 months i and my family have treated with the up most courteous, respect, and professional at any given time. Thanks KIA motor sports of Columbus. Hope to see you all for a long time.

Hard to get an appointment. Once the appointment was made the vehicle was ready prior to the promised time. Vehicle had an oil issue that was under warranty. They were very pleasant to work with. Would have been 5 stars but it takes over2 weeks to get an appointment.

Amazing experience! I was looking for a 22 K5 and got the best deal out of this dealership. No scams, unnecessary addendums, etc. Rashad took care of me and management was honest with their out the door price. I bought this car during the chip shortage and 4 out of 5 dealerships tried to take advantage of that by jacking up their price. This dealership did not do that to me. Thank you to the manager, the salesperson Rashad, for making my experience great!

Very good experience. Everyone was attentive, patient, and did not use high pressure tactics. Very comfortable atmosphere. I would highly recommend this dealership for your next Kia.

Top Notch Service. Friendliest People I been dealing with since I came into this Country in 1971. Very thankful that I had the Honor to be their Customer. Recommend KIA Autosport to anyone that values suburb Service.

Ms. Brenda at KIA in Columbus GA is my Service Rep each time I take my vehicle for service and she is great. She really make sure my vehicle is service appropriately and I reap the benefits of my warranty. She always work me in every time I call and can’t get an appointment. If she is not working, I will change my appointment because her personality is so much better than any other service rep to me. I really appreciate her great customer service.

This was the easiest and fastest car buying process ever. Honestly I didn’t even go to buy a car, but just to see what my daughter loved so much about Kia K5 and Forte. Kevin was my salesman and he knew everything about every car we looked at. There was no lies, I told them where I wanted to be and they delivered. Awesome Team.

This place was awesome. I have bought from this Kia back in 2011. I never had an issue. The staff was super nice, family like and respectful back then as they are today! Big shout out to Eddie. Very knowledgeable on all the vehicles Kia has and didn’t hesitate to answer all the questions I had on anything.

They had a nice selection to choose from and didnt create a pressuring type atmosphere which is always good..Also the life time care package was definitely the icing on the cake for sure. Im very happy with my buy. Refreshing

Had a great experience all around. I was welcomed, I didnt feel pressured and my wife was able to make a confident decision on her new vehicle. Our closing was actually a fun and friendly experience and very fast and efficient. I only wish Kia made a truck so my next vehicle could be purchased here as well. Highly recommend!!

I had the pleasure to be serviced by ms lee the manager. She was wonderful and she treated this old veteran as if i was the only person being serviced. It was good to be respected ad family richard blanks

We had a wonderful experience purchasing a Kia Carnival yesterday! Kevin Mosley was amazing and the customer service all around was top notch! We were in and out in under two hours.

They were quick and courteous with their service got me into what I was looking for even with the shortages. If I buy another Kia I will be using them again. Thanks Nathan for the awesome service.

Very happy with the service center. I was greeted right away and told an estimated time of repair.. I was also offered transportation if I needed to go anywhere. I was updated on my vehicle and I was in and out in the amount of time estimated. The people there are very nice.

Chris and Brandon were both very helpful with any questions that we had. They always kept in touch with the process and was knowledgeable. Highly recommend.

It was a long process but Kia AutoSport of Columbus definitely took care of me and the engine replacement that was needed. Thank you Melanie and Chris! You both are SO appreciated!!!

My experience in buying my new 2021 Kia Soul.1. I like this car because the ride is very comfortable. 2.It is good and saves gas.3.It will take me a little longer to learn the features. 4.The Staff at the Kia Dealership in Columbus, GA were very helpful overall.

Kia Autosport, and especially Brenda, took great care of me. She was friendly and efficient. My service was done on time, too! Thank you, Brenda!

My air conditioning stopped working on the hottest week of the summer. I called for an appointment but nothing was available. They told me I could drop my car off and they would get to it within a couple of days. Let me just say…. Brenda N. was all over it! I had my car back the next day umm, my nice cold car! She even ran outside and opened the car door for me!! I felt so special! Thank you, Brenda and your service department. Y’all are the greatest!

We had the absolute best guy help guide us through the process of choosing our car. Terry answered all our questions we had! Upon picking up our car he made sure I knew everything about the car even setting up the apps and Bluetooth. He was a pleasure to deal with and we’ll forever be great full.. very good experience purchasing our brand new 2022 Kia k5

I recently had my vehicle in for service. My battery died and wouldnt hold a charge when I jump started the engine. I called the team at Kia AutoSport of Columbus and arranged to drop my vehicle off without an appointment to replace the battery and do some other services. I expected to get my vehicle back in a few days considering the service team was short handed. The service team fit my vehicle in right away and I was back on the road in no time. I am very pleased with the services performed by the Service Department at Kia AutoSport of Columbus.

Everything about my experience was just wonderful!!!!! I did my application the night before online. I received a call at 8:30am we got the process started & by 4:30-5:00 pm I was driving off the lot in my 2022 Telluride!!! Everyone was friendly & very attentive & Nathan was just a sweetheart

Waited 3 hours for my car to be serviced. Also one of the young ladies at the service desk brought an air filter out to me that was used and even had a few leaves and pine straw on it. She stated I really needed a new one. I agreed. After sometime had passed, I watch another young lady take the same filter, leaves pine straw and all to another waiting customer! Some things are worth more than money. It’s called respect, loyalty and honesty. I am moving on!

Nathan was so helpful, patient and genuinely wanted to get us into the vehicle that we loved and needed for our family! I recommend Kia Autosport of Columbus and go to Nathan, he cares about families needs and wants when it comes to purchasing a vehicle!

It was painless. The staff, salesmen and sales ladies were completely awesome. I would highly recommend to any and all.Thanks

Went with my sis to get her new car. Salesman ( Kevin) was great. I would definitely recommend this dealership. She got a 2022 Kia Soul.

I absolutely had a wonderful car buying experience! Fantastic service! Working with Chris Velez and David was a winning choice 👌 !They got me the very best deal with a awesome warranty! My wife thanks me everyday for her new car! Thanks Kia Autosport!

On site staff very friendly and accommodating - brought my car (which btw has been a great car, love my KIA) in for a recall fix - in and out about 45 min- less time than the hour to hour and a half they quoted! Awesome-Now the reason for the 3 star rating instead of four.The phone staff - not so much friendly or accommodating. Unfortunately both calls - 1st when making my appointment - they were quick to tell me they would have to order the parts and it would be at least a week before they could possibly get me in. (More like they were hopeful I would go elsewhere. I didn’t) Then again when I called because the warning lights remained on after the service to fix (I am assuming they just forgot to reset). I was dumped in a voicemail and am still awaiting a call back 4 days later… and counting.

Rev is an outstanding salesman everything we asked he did. If you go to Kia ask for Rev. I’ll recommend him to anyone.

I have purchased multiple cars from this dealership, have had good experiences in the past, and they were definitely at the top of the list when I am ready for a new vehicle. I kept coming back because of the great service, but I guess things have changed. I booked my appointment online. They had no idea what i was coming in for when I arrived (even though it was specified in the reservation and the confirmation email that they sent). Once I told them what I was there for, I was told they didnt have time to do one of the services I reserved. I got an oil change and drove off with my car smoking (which it was not doing before the oil change). I was offered no suggestions/solutions except to bring it back in and pay $125 for a diagnostic test.

A truly hassle free experience. Phillip actually listened to our vehicle needs and worked with us to get us in good vehicle at a price we could afford. Everyone was very friendly and courteous. I would recommend anyone looking to purchase a vehicle start with Kia AutoSport of Columbus. I will definitely be returning the next time I need to purchase a car.

Brittney Dennis is the absolute best!!! She was extremely professional with an amazing service making buying from her an awesome experience!!I have already to many friends and family that if they’re looking for a car or truck “Go see Brittney “.

I had a great experience with KIA’s service department. My car was totally disabled and had to be towed but within hours after getting there someone was on the phone with me letting me know what was going on with my vehicle. I was called when my car was finished and when I got there everyone was very friendly I was in and out in twenty minutes. I give them a thumbs up 👍🏾

I live in Albany, GA where there is a local KIA dealership but.......their Dealer Mark Up was double that of KIA Auto Sport of Columbus so I purchased my Telluride from Rev Wilson in Columbus!!! Thanks again Rev, I love ❤ my new ride. Your dealership is the best!

I had a great experience, although it was just an oil change the service dept provided exceptional customer service and in a very timely manner .

Absolutely phenomenal in every way! I saw a car on Jr Allen that I wanted and decided just to “stop by” and see what some trade in options could be. By no means did I need a new car, it was definitely a “want”. Britney greeted me and immediately I felt like I was talking to my bestie. I was trying not to get too psyched about the possibility of a 2022 Kia, I thought there was no way it could happen. Britney MADE IT HAPPEN! Every moment of the car buying experience was made enjoyable by Britney and her team. I even loved the finance guy! The whole process took barely 2 hours and I would do it again in a heart beat. The owner even came by to say hi like she had known me for years. I definitely was treated like family and I will be back again and again. Thank you again, Britney!

The service was very fast (2.5 hours for a few different services) and I havent had any problems since picking my car up. The inside is clean and the presentation of the workers/workplace is nice. Some workers seem a bit indifferent, but thats almost anywhere you go. I know others have left scathing reviews of Kia, but I havent experienced any horror stories yet. I hope I dont either.

Service technician performed service that I did not approved. I took my car in for an oil change. When I was notified that my car was ready, they had also installed new windshield wipers that they charged me for. I waited on my vehicle and NO ONE ever came and told me I needed windshield wipers or asked me to approve the service. I was notified only when I went to pay. The service technician said they could take them off if I didn’t want them but that would require additional wait time. Totally unprofessional.

10/10 recommend this Kia dealership for your next purchase!! After visiting 4 different Kia dealerships (I traveled all over Georgia and into Alabama) I became very discouraged on finding the car I wanted. I was VERY specific on what I was looking for and Kevin exceeded my expectations BY FAR! Drove off the lot with my 2021 Kia Sorento!

Very satisfied with our salesman Nathan who went over and beyond to meet our request without being pushy. He valued our time which was much appreciated. Kia of Columbus made us feel like a priority and customer satisfaction was at the top of their list. The lifetime warranty that comes with using their service department is like no other we’ve seen. We were given a very generous trade-in value which helped make our decision to purchase very easy. We were looking at a suv with great safety reviews, good gas mileage and lots of space to deliver boxes in. The telluride was perfect. Inventory was limited but with a refundable $1000 down we were able to secure a vehicle of choice that was coming in soon. The 2022 Telluride EX is what I went with and am very happy with my decision. I would recommend Kia AutoSport of Columbus and am always happy to support a woman ran business.

My experience with Kia auto sport of Columbus Georgia was awesome. Terry was my salesman he answered every question that I had to ask in a professional manner everyone that I come in contact with was just great. finance manager very professional and very attentive. Thank you Kia auto sport a Columbus

Chris, in the service department was absolutely amazing. He made me feel like my time was valuable. They did a great job fixing everything in a timely manner

I purchased my vehicle here in 2014 and its never been serviced anywhere else! They are super super busy and still do their best to accommodate and get the job done quickly and correctly. When they have made mistakes in the past, they have corrected them without any great issues. I love my car so I am consistent with her service and only allow Kia to complete the services!

Christopher was the representative that worked with me. He was excellent. Out of the four years I’ve had my Kia, he is the only person who has ever been patient enough to answer my questions to great detail. I may have to start requesting him each time!

We had a really positive experience with Kia AutoSport of Columbus. We were looking for a car that fit what we needed for a few months, and Chris Valez was great! He was available for whatever we needed.

I will definitely go back for my next vehicle purchase. Everyone was so nice and friendly. My associate Brittney was amazing.

Good experience, professional service desk. Damage to rims from them rotating tires. Was not really thrilled with maintenance portion.

Set up an appointment for a test drive. Drove an hour up there only to be told that they sold the truck the day before. They didnt even have the courtesy of calling me and telling me. They lost a customer over that one. And anyone else I talk to.

They are always the most friendly group of people to deal with and very knowledgeable on the job of satisfying customers!!!

Service was done as requested in a professional and courteous manner! A satisfied customer.

Great experience! Sales person Mr.Green was very nice and informative! Speedy approval! We were in and out quickly and the follow-up call was great as well! Overall a great experience!

Excellent service. Very knowledgeable. Went out of their way to accommodate me. Jeff Stinson was my salesman and he did an excellent job.

Would recommend anyone to get their oil changed here its a decent price has a nice waiting area inside and a park outside for the kids as well

I would refer a friend to go to kia. Ms Brenda Nappi is very friendly and will help you anyway she can

Everyone wearing masks on chins, except literally one young black guy attendant. This place is a death trap. Super displeased that they dont care at all about our safety, dispute signs and tables for customers distanced. But it doesnt matter when they come up 1 foot from your window unmasked.

They went above and beyond to get my Kia back on the road and even helped with getting us a rental car. I highly recommend them

They are so sweet and work with everyone to make sure their good.

The representative that helped me out, Aryeon, was such a delight and was very enthusiastic. You need more like her to engage your customers in an upbeat and inviting manner. Shes a keeper. The service was efficient and done well before the expected time. So great job Kia service team!!

The service department was well prepared, friendly and professional. They got the work done more quickly than promised.

A wonder visit ever time we get the car serviced. Chris was our point man and he was wonderful. We were greeted by Yaspeh, he was soooo cheerful. We lounged, walked around looking at other cars and went for a stroll outside. I adore our KIA dealership!!!

Best KIA place ever, the service was excellent in leasing a brand new KIA. They were exceptional, especially Phillip and handling all the details making sure that I was satisfied. Thank you all

Everyone here is always friendly. Great experience with every visit😊

Great experience from start to finish! Love my new truck! Thank you Chris Child and David Ray for being the best sales people ever!!

We are from Valdosta GA and came in for a service issue while on the way to visit my grandpa. we were greeted at the car with such a great personality and assured the issues would be taken care of. We were shuttled to my grandpas house on a Saturday which isn’t normally done. Everyone was super friendly and went above and beyond. Our negative experiences at our local Kia has made us make the decision to only use this dealership for our future service and sales needs! You guys are doing a GREAT job!

Hi and thanks for all the attention and patience everyone showed me. Especially Phillip my sales friend. My experience with Kia was enjoyable and pleasant instead of stressful. Everyone who was involved were respectful and not pushy.

Had to wait a while because I walked in on a Saturday morning but I got the service that I needed and each person that I had to talk with was so very kind, explained services provided and those needed too. They were very apologetic for the wait. I really appreciate their commitment to excellent customer service!

Great fast service . Love my kia optima. Had kia sorento before loved it too.

We had and awsome salesman name Jeffery, he was very patient, polite and worked diligently to get my granddaughter the car she desired. I dont remember the guy that helped us with the paperwork but he was awesome also. We all were tired and hungry but he kept the atmosphere pleasant and humorous. This was the greatest sales experience I have had since buying my first car in 1979Thanks guys.

Purchased a new 2022 Carnival. Great value, great service and great Sales staff. Jeff Stinson is a top notch sales rep. He will make you a great deal.

I found everyone to be very helpful and kind.I would recommend to everyone. Such a wonderful staff. Thank you for my car repairs.

Everyone is so friendly and helpful. They did not make me feel rushed or like I had to buy something. Tyler kept me informed weekly until my car came in.

I have bought alot of cars over the years from several dealerships and Kia Columbus has been our best experience. And being out of state (lets just say a few states west) I wasnt sure how things were going to workout. But Brandon the manager went over every questions I had and looked out for our best interest. They were honest, fair with our trade and got us into an awesome vehicle, the Kia Telluride.We are so happy with our new Telluride and feel really good about our purchase. No buyer remorse, which I have felt before from other dealership. I want to thank our sales guy Tyler for all his help. Great job Tyler! Also, the finance manager Robert for including my military discount that I was not aware of at the time. Thanks again Kia Columbus for a great stress free experience! I highly recommend them!👍🏼

I liked that I was able to do business online. Once I figured out the financing I was able to do an online application. It was approved that day and they set a side my car. They arranged to deliver the car within 2 days. This was the easiest way to buy a car I have ever had.

Jeff was so easy to work with! He walked us through every detail and button on the car. It was a great purchasing experience!

Very clean and very nice service people. Car computer updated didnt have to wait. Appreciate you Kia!

Everyone is amazing, they go above and beyond to help a customer. Weve bought 2 cars here, have all of our service done by them, and wouldnt consider going anywhere else for our vehicular needs. Their warranty is top notch, as is their customer service.

Sales young lady Anita was fantastic thank U lov my T U R

My overall experience was great. My sales associate (Eddie) was awesome!! Thanks Eddie,for your help and patience. I love my new Kia!! # Kia rocks!!

They are good to get your car on in the shop also they go over any compliant you have. I hope they continue to keep up with the good service.

Went today and got my wife kia soul serviced and it took under a hour very reliable service very friend awesome experience.

As a female I was very pleased with my service.Eddie was very informative, honest and helpful. I did not feel like I was being hustled like I normally do. He showed me my numbers and continued to explained them until I fully understood the process. Thank you Kia I am so happy with my new 2021 Kia Sorrento.

Drove 100 miles to this dealership. they had the car we were looking for. we had great salesman Kevin Mosely who answered all our questions, very nice and extremely helpful. when i need next car i will come here because of Kevin, Finance mgr, and all who were involved.thanks to all at Kia Auto

Was in and out in a timely manner. Definitely recommend!!

Great experience!!! The best prices in GA!!! The employees were really nice and do they’re best to get you what you want!!! 10 or 10

I recently purchased a 2021 K5 for my daughter. Since we live 3 hours away, I completed the purchase via phone and signed paperwork online. Such an easy process!! They delivered the car to us the next morning before lunch. Jarrell, the guy that delivered it, was so nice and very professional. I would definitely consider buying my next car from Kia AutoSport.