Service department is bad. Had a prearranged appointment for two items. When I got there I was told they couldnt do the work that day. We live 80 miles away. General manager tried to make things right but would still have to come back and leave our car. Did over to provide a car for us. Will not be going back.

It was a great trip. We have been looking for a jeep for a couple months and finally found one here. The service was friendly and we had a great experience.

I took one star away because weve been going to Rivertown Buick for years now, were die-hard Buick lovers 🤗🤗, I noticed that they stopped putting protection on your floor mats. Im a stickler for details. There was some dirt on my mats. Other than that they did a wonderful job of completing the items on my warranty list. Thank you Mike for your patience with me. 💯

Only one new SUV on the lot for sale! No other vehicles at all. Went to the service department just to purchase new windshield wipers. They were quite busy in the middle of the afternoon taking in cars, but the service writer was very helpful and even installed them for me in their parking lot. Great service for my small problem.

Great experience .. hard to find the entrance, but friendly and helpful staff helped to find it.

Well, I dont know why I thought it would be any different. But, if you have an appt for a flipping oil change and you get a call 2 hours later that they hadnt done anything yet bc they need to Confirm that warranty for said oil change will be reimbursed to this location.DO BETTER BC in the South hospitality and customer service definitely speaks loud and this location has ZERO.😞

Antonio and Shelby did a fantastic job of making sure my husband got a great deal on his pre-owned Forerunner. They were friendly and courteous throughout the whole process. I would definitely recommend coming here for a new ride!!

Phone calls are not an efficient way to solve any auto problems with riverton ford, so I went there in person and was told that they couldnt solve my problem with my ford but referred me to another Avenue of solving this issue. Im getting this problem solved with another company referred to me by rivertown. I appreciate their being honest about not being able to solve my problem and referring me to someone who can.

You got a Gmc I recommend you take take it to knows Gmcs Rivertown Gmc

Very nice and helpful great at getting things done..Dependable😊

Salesman are knowledgeable and friendly... Great place for car buying....

Always a positive experience when dealing with Stacey Day and Eddie Legaillis at Rivertown. Today we purchased our 3rd GMC from them. Will definitely recommend to friends and family.

Nice people nice deal

We bought the car💓. Very happy 😁.

Fantastic experience! Was well worth the drive from Panama City, Florida

Great service. Went in for oil change and recall on car. They very much take care of their customers, even if you already bought a car.

Quick service, friendly staff well knowledgeable about their positions.

Sales sold me a used car and didnt disclose mechanical issues. Signed as is contract, now stuck making many repairs and expensive payments on a 5 year old car. Couldnt get a rental or anything. Missed whole day of work. I have a credit score of 608 and only thing I got was a sour lemon...fair warning. Go to Headquarter Nissan for better customer service and benefits! Hopes this helps young new buyers. Specialty Ladies

They were very helpful. They tracked each step of the repair. The the repair was done right.

Huge selection of vehicles, great bunch of guys in the service department.

Terrible. Vehicles sold and they dont even bother to tell you that when you call. Dont even waste your time going to that dump.

Went in for a service, everyone in the service department was great especially the Service Tech Mackenzie

Had a 9am appointment for an oil change. At 12:30pm, my vehicle was still sitting where I dropped it off. Service Rep said, their Corporate appointment booker...OVER BOOKED them for the day! Left w/out the services!

Set up a Appointment for service aka OIL CHANGE get there a few minutes before my appointment time and I overheard a rep tell a customer it will be a while, so I asked whats a while ? just to be told 2½ hours minimum. Say what ? Why would you set appointments for service then say its going to be a few hours ? That service department lost my service, ill take it somewhere else.

I bought a 2007 Honda Fit there 4 years ago and i just paid it off today! Its been such a great car thats only needed tune ups! I feel so grateful that i was sold a good, reliable used car that i feel safe driving my kids around in. Highly recommended for all your used car needs! Super great staff, very helpful and patient. Thank you guys!

Replaced our defective air bag. Always get good service.

Great maintenance team!

Toyota service was good.

The administration side of the Rivertown Autogroup are great to work with and explain everything that the sales team and finance team dont

Personally, Ive always been treated like a preferred customer should be treated, with respect. Highly recommend these hometown folks and down to earth...🎤

Courteous staff good vehicles good deals

Great service, good product and professional.

Lisa, the Best customer service representative she went beyond her duties to help me!. Place nice and clean & they didnt kill my pockets!. I, will definitely becoming back!.

I always have my Toyota serviced there.

Kool

Always good service

Went to the collision center. After I picked up car that had been worked on it was great. I have given 5 stars to the collision center. Steve and the gang were great. Will reccommend to everyone.

Bobby was a Lot of help. He answered all our questions and then some. He was professional and knowledgeable.

If you need any type of transportation go to rivertown ford

I went in to have my oil changed and I was very pleased with my experience. Brian was the gentleman who took care of my car. I enjoyed the waiting area its so nice and comfortable. I was constantly kept up to date on what was going on while waiting vis text messages. I felt at ease during the whole experience. I was very pleased with Rivertown Toyota.

Let you know later when I see how well they correct their error

The sale agent was very nice and ready to help. Thank you for your hospitality Mr T. Green

Great staff, great price! I will definitely be bringing my vehicle back when needed.

Nice and friendly people

This were one of the worst experience I have had @rivertown I purchase a Jeep from Assad on Whittlesey rd everything went great/smooth until I wrote “that check”if I had a problem it wait time would be @least an hr.,you have managers(clay)making mechanic decisions,they keep my Jeep for a wk no one called w/updates,then the oil leak which wasn’t there, another wk with no updates,two hrs after I picked it up it ran hot,don’t bother calling clay because he don’t answer.Its been over a month I finally get to drive my Jeep I pray nothing else go wrong

Friendly and fast service. Helpful staff. Answers all questions and concerns. Coffee and water available. Even a shuttle to bring you where you need to go while vehicles are being serviced. Clean restrooms as well

Service personnel are very professionalAnd honest, great place to purchase your next vehicle

Great service 👏

Over at Rivertown Ford, Brad Williams goes above and beyond ensure that the customer gets the best deal. Excellent management service. Thanks.

Kevin is awesome!

I always get great, fast and friendly service. Thank you Cullen

Helpful staff, quick service.

Told rep our price range we were looking for but he kept trying to push a car 30k more than what we wanted.

Wow with everything going on with the virus I had great service shootout the staff

Great service dept!

They are fixing my vehicle. I was told 24 hours and it is now going into the 3rd day. He admitted to installing broken parts. Hope they fix it soon and correctly. This makes getting to work a challenge everyday.

Always a pleasure doing business with Rivertown Toyota. Cullen Wynn is the best, always ensures Im taken care of.

Great customer service from Tom!

Veronica takes very good care of me. I always wait on my car and she keeps me informed of the status of my service.

Fast service

Truck in shop, back and forth with Rivertown and insurance company. Learned Truck totaled today. Courteous service from Rivertown. Guess I will be looking for another affordable truck

Nice people to work with. Did my 40,000 mile service there, the first paid service for my vehicle and they forgot to reset the dash light, thus not a 5 star visit. Otherwise fine, no wait, no hassle.

Low quality of service

Great service and nice workers

If I have an option to not even give this dealership zero stars I would. They sold me & my husband a 2002 green Toyota Camry with 164,000 miles for $4,200 & we kept negotiating until the price were finally lower. Then we were told that the car still needed cleaning maintenance & it was going to take about 50 minutes but it ended up to be almost 3 hours. I also didnt even go to work because it took them longer than what Giselle promised us. Giselle Barrett was our sales person. When we left the dealership, I was already feeling sketchy about the car. Yes, I understand that its an older car however we asked several times to make sure that the car was fully maintenance including oil change, etc to make sure that there was nothing wrong with it & guess what it was all a lie!! I am very disappointed that they sold us a car that broke down on me in the middle of the freeway. Giselle even tried to offer us a different car. Like are you kidding me? You just sold a car that broke down on me. We were here since 10 am. Left with the car at 4pm & it broke down on us? Of course why would I even bother trusting you & buy a different car from you. I dont fully blamed Giselle that the car broke down on me but it goes both ways as if theyre workers who does maintenance on their cars were truthful & if she had better communication with them to make sure everything was properly & fully maintenance well. I hope no one will go through this like what has happened to us. & Im very glad we got a full refund!

Subaru Maintenance Department are always very nice. They have my Crosstrek done quickly and accurately.

Very good service

Best Dealership Ever!!!

Highly professional. Took care my care need very promptly.

Prepare to wait! The simplest things can take hours to fix. Dont be fooled by purchasing priority service because you will never get it. Sat for an hours and a half for a procedure that took 15 minutes and I was never called out in the waiting area

Great place to get a vehicle.

Very disappointed!! Came in for my scheduled oil change . Upon inspection the advisor came out and said she to the amount of miles on my care they recommend a transmission flush...Not only did I ask the advisor are you sure but could I also speak with someone else just to verify..Well another advisor (manager indicated that yes its needed and everything will be fine . I said again firmly are you sure I do not want any issues down the road..Oh no maam there want be if you have any issues let us know. .Well guess what Im having issues!! I HATE when mechanics take a woman FOR Granted ! Thanks Jay A Toyota for nothing !! #stickwithyourguttNO!!!

Their service department is top notch! Their waiting area is very nice!

Most dealers are not always on the up and up; however, Rivertowns maintenance staff is headed up by a fellow by the name of Brian Sullivan and he is top notch. If he tells you he will take care of you, you can bet the farm on it.

Very professional services they helped me with the work mi suburban need it for a very good price I will be there every time my suburban need services 👍

Pretty cool little set up they got going there

Always been a good experience for me.

Gave salesman homework on vehicle and get back on price, yet to hear back sale walking away.

This is the place to go to buy a car if you want friendly, non pushy sales people. The experience is 2nd to none!

Very bad inventory

Super nice people, salesman Mr Sam White awesome person

Always the best service on my F150. Thanks Kelli.

Too high on cars,,can go to Atlanta an best that price..

Great customer service! Looking to upgrade my Terrain sometime in the future.

Mark Bair was very nice he was very professional.

Good service. Good car.

Friendly people and great service.

Ask for Kevin and get yourself a vehicle. I did. I am making a purchase in December. He is the go to guy for my money.

Very nice 👌👍

Nice polite service

Staff was great in service department

Great place, friendly staff, great selections of cars

I got a whole lot of nothing! Just quotes!

Their service dept and advisors are the best.

Subaru was an outstanding test drive experience...

Rivertown Toyota was great to work with highly recommend

Grate service

They took me early and fixed my problem in less than an hour with a coupon! Very good!

Wish it was quicker for oil changes and I was overcharged the last time

Found everything I needed