Walking through the mall on 1/14/2019 at around 2:45 the clerk at the Polaris mall location was smoking in the mall... how incredibly unprofessional can you get??? If you can’t control your nicotine issues then go outside!

Rude. While passing the store, I wasn’t interested in the eye sample the young man tried to give me. While walking away, I heard him say, ‘you need a better one.’ Thanks for making me feel ugly.

Great customer service I was very happy with my order I got the peeling and the syringe for the eyes!!

Be careful! they hunt people in polaris fashion mall columbus ohio by asking question about which product your are using for your skin or sometimes by just giving a comment about something you wear to get attention and start to produce their expensive products. I brought products and payed cash 200 U.S dollar then after 10 minutes, I have changed my mind and decided to return back their product as I was not comfortable and ask for a refund. The guy was so rude and start to give excuses that is not reasonable, such as: just took our cash to the bank and please come tomorrow or i will let my driver deliver it to your door step. Then I insisted for the refund amount at the same time another guy from their booth jumped into the conversation and said: even if president trump came there will be no refund!. Luckily there was a security guy standing at the next booth, I went to him and explained what happen. He asked them about what happen and they replay that there is a man coming in the way with the refund amount. I was waiting about 15 minutes and no body show up. They start collecting their stuff and put back everything and locking their drawers ready to go. I realized that they was waiting until their closing time and just leave the mall. I explained that again to the security guy, then after they gave up and stuck, one of them just take out from his bag a 200 U.S Dollar and said here is your money!!! I said thank you to the security and told them that your company is famous of bad reviews and customer feedback, they replay that they do not care!!

Be extremely careful! Theyve hunted me in kenwood Town Center in Cincinnati by claiming that there products are 100% natural. Ive paid $107 for three of their products to clean the face. I used only one of them for one night and caused me serious burns and dry skin where I had to seek a doctor help. The doctor found that their products contain chemicals that can harm the skin seriously and when I went back to them with the damage face and their chemical products, they refused to refund me the whole amount and give me back only $50. See the pictures of the receipt and the 50% refund.