The worst customer service I’ve ever experienced. Do yourself a favor and go to big brands where you know you won’t be cheated and you’d get what you pay for. I purchased a king bed for $2,500 and got delivered the queen version of the bed. When I told them that’s not what I ordered I was told there is no such thing as a refund and return and I’d lose half of my money as a threat and the inconvenience which is what they caused with their confused selves. He even laughed at my face as I’m frustrated speaking to him. The disrespect and horrible customer service seems like a regular thing at this store. Please do your self a big favor and purchase elsewhere. I hope Karama gets them for cheating this many people.

I will not recommend this store for anyone. I went there for some bedroom set and paid $1400 toward my order, the items was supposed to be delivered a month later after the purchase but I changed my mind later that same day after the purchase due to some issues with the new apartment I was moving into. Mattress land did not even start processing my order before I cancelled it but they have refused to refund my money back to me no matter how hard I have tried since last year September and they are still holding on my money. They don’t care about their customers, all they care about is their policies with no considerations. I hope they make some changes to their policies since it is a very weird and inhuman plus they never tell their customers about this policies. They have done this to a lot of people I know so make sure you read their policies well before doing business with them.

I love this mattress store very nice people and fast delivery service..this is my second time here.My sofa is super comfortable and my queen mattress set is super nice and I will come back again for my dining table set

I purchased a couch set. More than I expected to spend. I was assured there is a warranty through the manufacture and they had a company that worked with Ashley. For months I’ve been trying to get my couch set looked at. Something is wrong with it and it’s not repaired. I have went to this location for multiple purchases and now I’ll never come back.

I purchased a mattress in October from Mattress Land, and I feel silly because they assured me that the quality was top notch and I did not need a warranty. The salesman told me I would not need to replace the bed for five years. The joke was on me because less than six months later, the mattress has fallen apart.I called Mattress Land to see if they could meet me halfway because I have only had the bed for five months. The salesman was so rude and rigid. Do not purchase anything from this store without a warranty. I will never purchase anything from their store as they are unprofessional and dishonest. I would rate them less than one star if possible!

I came here about two years ago and had an awesome experience and ordered a sleigh bed. Customer service was awesome. Sadly, today that was not the case.When I moved, I took the bed apart. There were a few screws l left behind after dismantling the bed. I want to put the bed back together. So I figured I could come the store for guidance.Intially when I walked in the store. I was not greeted within 30 seconds although they looked straight at me when I first walked in. There was a gentleman that then asked if I needed help. This took place once I got to the middle of the store.I explained my dilemma. He proceeded to tell me the bed did not have screws. I rebutted and try to show him where the screws were. He immediately interrupted me and told me there were no screws. He then proceeded to basically shoo me off and said, “If you can show me the screws I can help you ok. I can order it for you or can go get them at Home Depot.”Ultimately I felt surprised, discouraged, and unheard. I was surprised because it was such a different experience I had in the past. Discouraged because I still don’t have the screws to put my bed together. And unheard because I know for a fact there were screws I took from the bed.I would suggest if you are looking for furniture not to go there. Not unless you don’t care about being treated like your money isn’t wanted.

Just bought a sofa and love seat and a king size memory form mattress. I was skeptical about the place, but once I got there and looked around they had a lot of good quality items and some name brand items. There stuff is cheaper than going to ikea or Ashely furniture. I would recommend and if you do the 90 day finance just know in order for you to pay the actually amount they tell you, you have to pay the full amount in 90 days from the day you get it. After the 90 days they will charge you interest until it is paid off and it could take up to 12 months. I will be paying mines off in 90 days.

This place is amazing for fast service if you know what youre looking for. Have been here twice and both times I have NOT felt pressured,to buy anything. Went in, told them what I was looking for, felt comfortable with the price, paid, they loaded on my car, and I was on my way.

This is the best furniture store i ever see the price are very reasonable and polite people

I visited this store recently, I knew exactly what I wanted, they showed me just what I asked for, (full sized mattress) took me immediately through check out, no waiting (even though the store was fairly busy). I told the man I wanted the mattress put in the back of my pick-up which was parked in front of the store. After completing my transaction, I immediately left the store. I went right to my truck to survey the size of the bed of my truck..not sure the mattress would fit.....to my shock & delight...the mattress had already been placed in the truck-- fit perfect..and I was good to go! This store and crew handled my shopping experience like true pros!!! Thank you Mattress Land, Cleve Ave. Col. Oh.

Best place to buy mattress, I enquired almost at 5 other places, and as they say they beat the prices of all. I got exactly what I want for the mattress in my range with quick checkout. No pressure to buy and detailed information on differences between 2 mattress where I confused to buy.

Very Good for home furnitures

Great guys good prices and they work with everyone

Very good products not to say prices are GREAT. Delivery went GREAT, saved me $1,000 for the sales products from Ashleys. Plus bought a GREAT 14 inch memory foam KING mattres for $ 1100 less then Ashleys. Very well respected man of his word, will send my friends that need his products. CANT MISS WITH Adam. Im Carl, a VERY WELL SATISIFED CUSTOMER.

They sold me mattress with bed bugs. I spent $1,300 on Queen bed. Please reconsider buying anything from this business. Im not going lie there price is cheap but it comes with a price.

Great prices friendly staff

Great people to deal with. Best prices in town.

Stopped by to get a new mattress and bed for guests room friendly staff...funny ..great deals. I will be back😎

I like the merchandise and the salesperson is very nice

I got great service lower price,higher quality

Very helpful and polite

The worst furniture store ever I found. They show one kind and deliver different and low quality one. Will never buy from there

Best people, amazing services, reasonable prices

There were bugs in the mattress they brought us from the warehouse. Horrible dirty place!!! Not worth the price.

Worst place I ever seen poor service

They ask me wait one hour but, I wait three hours i hate this 👎🏿👎🏿👎🏿

Good place to furniture

Near deals

In this place I bought my bed and living room set at a very good price and they are excellent quality what they sell ... !!!! I give them 5 stars ..... !!!!!! 😉😉😉