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Mad Hatter Muffler Center
3390 Sullivant Ave, Columbus, OH 43204, United States
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Mad Hatter Muffler Center
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Ni
Review №1

Great place and great work, they replaced exhaust tips the same day and a reasonable price.

Ri
Review №2

Second time I have had an exhaust repaired. Was treated fairly and efficiently. Only time I felt like I was not taken advantage of or over charged. Thank you Donny and mad hatter team. Will recommend without hesitation.10,15/21

MR
Review №3

This place was recommended by a dealership to have a muffler replaced. It’s a first come, first served, Monday-Friday and appointment only on Saturday. Nothing fancy here but they do super quality work for a super fair price. Doubt you will get it any cheaper anywhere. Another customer came from Bellefontaine on a recommendation from a shop there. Really great experience.

Lu
Review №4

I had a broken exhaust pipe and brought my car in to mad hatter. They took the time to show me where the problem was and replaced the broken portion in under 20 minutes at a very affordable price. As others have mentioned, get there early. They operate on a first come first serve basis, and by the time they opened at 8am there were 8+ people in line. They moved quick though and after my car was brought in it was finished in less than 20 minutes. I would highly recommend for muffler/exhaust issues!

Ca
Review №5

I have to echo what everyone else says. You cant beat their prices. I expect they are a solid 75% or more cheaper than any chain mechanic shop youd go to. That said, let me also echo other reviews: you need to get there 30-60 minutes before they open. Park your car and stand in line outside and theyll start writing down the order you come in around 7:40 or so. Its still a 3-4 hour wait sometimes, but totally worth the price

Re
Review №6

I always bring my cars/trucks here for anything exhaust related, theyve got a great team and their work is always quality. If you have exhaust problems be sure to check them out, first come first serve daily though so make sure youre there when they open!

Ci
Review №7

Honda Marysville recommended and Thomas did a great job, fast and super reasonably priced. Highly recommend.NOTE - these guys are busy! They open @ 8 am but get there early because a line forms. We got there @ 7:35 and had 11 ahead of us.

Co
Review №8

Great place to have exhaust system work IF you don’t mind waiting. They’re very popular and so best to get on the waiting list or get there before they open because it’s “First come, First serve”!

Sc
Review №9

Looking over these reviews...missing is the fact that these guys ONLY fix or repair whats needed. NOTHING ELSE. They dont rip out a perfectly good exhaust pipe but theyll repair or weld the missing bracket or gasket. They are the BEST. They dont try to rip you off.

Ni
Review №10

Ive used Mad Hatter many times over the years. If you have exhaust or muffler work you need done this is the place to go.It is first come first serve and you need to get there early, yes earlier then you think. This time around I was there at 7:30 and was 19th in line and they were fully booked by 9amBy the time they got to my car though it was 30 minutes in and out. They were honest and straightforward and only did the repairs that were required when they could have easily upsold me on other repairs.I had a question about a few other areas on the exhaust and they were upfront about if I needed the work or not.As a customer I truly appreciate that.

Sh
Review №11

They did a good job replacing my catalytic converter. Also made me aware of a couple of other issues that they dont deal with so that I could get that taken care of as well. Get there super early though or you wont be seen. They are in high demand!

Da
Review №12

The guy running the front knows what hes doing little bit of a wait but it went quick good service!!!

Ni
Review №13

They do awesome work with great prices.

Br
Review №14

Surprised at such great service and reasonable prices.Young man managing the Saturday morning shift is knowledgeable and accommodating.

He
Review №15

Quick fast and professional. Travis gave me a quote didnt try to upsell and I was in and out quickly. Would definitely recommend this place to anyone.

Jo
Review №16

Positive: QualityI cannot speak highly enough of the gentlemen working at mad hatter muffler. They know what theyre doing, no BS shop that does exactly whats needed to get you back on the road, with minimal expense. You have to go early before they open up if you need to get fixed asap, around 715. They open at 8 and its first come, first serve. I would not recommend going anywhere else for exhaust work. Best in the city, hands down. AAA+ service

Ra
Review №17

Good service, excellent work and unbeatable prices. If you want honest work and prices this where you want to always take your business.

De
Review №18

Always a wait but well worth it. The guys there are great and honest. They place your car up on racks show u whats wrong before the repair and after after repair they show u what was replaced. Ive done business with them in the past and recently too.

Cl
Review №19

I was in and out and price was lower than expected and work was great. Highly recommend these guys.

Sa
Review №20

Very nice guys, very quick, very good on price, showed what was wrong and told me what it was and what the price was before they even started to work, it’s first come first serve on the week days and by appointment on Saturday

Sh
Review №21

Prices are always reasonable. They always do good work.

Da
Review №22

Get there early, because this business is first come, first served ONLY, and they cut it off after a certain number of customers. Shop opens at 8am. I got there at 7am on a Friday, and there were already five people ahead of me. A little inconvenient, but its worth it because they do only the work thats necessary and charge you a fair price. My 2000 Toyota Echo had a section of exhaust pipe that needed to be repaired. My local shop quoted me $1400 to replace the entire exhaust system. Mad Hatter repaired my exhaust pipe and replaced the muffler for $300.

Gr
Review №23

The guys there are amazing! For someone that doesnt understand the car lingo, they were able to break down to me in a very respectful and detailed manner! I will definitely be coming back!!!

Lu
Review №24

They were very friendly and did a great job at a low cost. I will always come to them for my muffler needs

Ch
Review №25

Friendly, fast, and professional. Everyone in the lobby during my service appointment was sharing that they found their way to Mad Hatter Muffler through a recommendation, and it’s easy to understand why their work is so well respected across Columbus. I had an 8am appointment on a Saturday to fix an exhaust leak (Saturdays are by appointment only), and I was out in 30 minutes. They showed me the issue, quoted a price, and shared what areas of my exhaust system were showing signs of wear for future awareness without trying to have me replace the whole system. Faster than an oil change and saved me a lot of money on the repair!

Je
Review №26

Ryan was really helpful and got the job done quickly!

Br
Review №27

Shane is wonderful! Would highly recommend this shop.

Me
Review №28

I went to this dealership in mid August. My car would stop in the middle of the road whenever I would hit the brake so I decided to go to Mad Hatters to get it fixed. They said that the problem was the catalytic converter so they replaced it but my car was still turning off. So I went back and told them that my car is still having the same problem that it was having before and I asked for my money back but they said no. I eventually ended up getting my money back after arguing with them for a bit but the problem is that they messed up my car even more because I wouldn’t pay them for an unfinished job. Now my car is having much more issues than it was having before because I refused to pay them for not fixing my car.

Je
Review №29

You have to arrive early. Once in it was quick and professional help. I thought I would have to replace everything. Nope just a small weld for under 50 bucks.

Sh
Review №30

There is simply nowhere else you should take your car for muffler/exhaust issues. Best prices, best service, best expertise in town, maybe in the state!

Ch
Review №31

Very Helpful staff..u guys are the best, thank u all!!

Er
Review №32

Great service, fair pricing and would have given it 5* if it were closer and not first come, first serve. Get there early and youll be good. Dont and it could be a while. I guess when you do good work, you get busy.

Ja
Review №33

Get there early in the morning and you wont have wait long. Prices are reasonable and they get the work done quickly. Highly recommend for ANY exhaust ussues.

Ax
Review №34

Very friendly and professional staff, and the service was fast! I had new mufflers installed on my exhaust system, and then I came back to have them removed. I was in and out very quickly both times, and I was even given a break on the price for the removal. I recommend this place to anyone who wants work done on their exhaust system. The prices are very affordable and the service is fast!

Jo
Review №35

Fair and honest pricing, worked on car same day as drop off. Does not take appointments. Recommend locally owned business to all.

Ki
Review №36

They have a great process and take care of their customers .

Ka
Review №37

Came in to remove the stock muffle on my 2006 F-150. From the time it was on the lift to the the time it rolled out was maybe 25 minutes tops, welds look good, couldn’t beat the price will definitely come back again if I need exhaust work done.

Ra
Review №38

Hats off to these guys for great affordable service!

Do
Review №39

My catalytic converter was stolen, so I had to get a new one. I called several auto shop that specializes on exhaust. This place is not the cheapest but not the most expensive. Decided to give it a try due to the good reviews. Went there very early because its first come first serve basis. Told them my problem, they had quick look and give me the estimate. They worked fast and professional, less than an hour my car is done. Generally good service. I hope I never have to deal with exhaust problem again, but I will surely go back here if I have problem.

Je
Review №40

Excellent service! Quick and affordable. Gotta go early, first come, first serve!

Pa
Review №41

I have used Mad Hatter several times they are very professional and very reasonable on their pricing.

St
Review №42

Work is guaranteed and the cost is a fraction of the value! ... even with a 20% tip to the tech!

Mi
Review №43

If you need exhaust work in Columbus this is the place to go! Good, Honest, and Nice. Seriously? Yeah, seriously!

Jo
Review №44

I hear they do great work and are super reasonable on price. If you are going to go, get there EARLY. I got there 10 mins after they opened and I was 20th in line. Estimated wait was 2-2.5 hours. I thought wow, I must be at the right place if they are that busy! So I patiently waited till my turn. Instead of 2-2.5 hours, it ended up being 4 HOURS! Thats not even the most frustrating part.. After waiting all that time, found out it wasnt really an exhaust leak like I was told and they were done within 5 mins. Thankful they didnt charge me to look at it. They definitely hustled all day to get through the 19 cars before me. I didnt see anyone playing around or taking breaks. They try to be efficient as possible. Just disliked not being able to have an appointment and the poor estimated wait time.

To
Review №45

I learned about Mad Hatter Muffler years ago and I will never go anywhere else... they can just patch leaks if your on a budget or build a completely new custom exhaust.... Ive had both done and I couldnt be more pleased!NOTE: They will only work from the headers back...

Ne
Review №46

I only called in with a simple question and they were very professional, polite and reasonable prices

Ra
Review №47

Great service and fast. It took them less than 30 minutes. I would highly recommend them. Thanks Mad Hatter!

Br
Review №48

Great service! They got to me right away, showed me the problems, gave me a price for the work, and had the work done in about an hour. They fixed my exhaust with some repairs rather than completely replacing it and saved me a few hundred dollars.

Mi
Review №49

Great Place! Great Customer Service! An they fixed my catylic converter at a great price! If u have exhaust, muffler issues bring it to Mad Hatter Muffler. Do Not Take It Anywhere Else! Period........

Ma
Review №50

Super quick, super cheap. 1/3 of the price my insurance quoted. I thought it was gonna be an all day event waiting, per usual with car shops. It took about 30 minutes! Really nice guys

Ka
Review №51

Literally my new go to place. Amazing service, sweet people, fast fair & efficient. Thank y’all!

AJ
Review №52

Did a great job. Reasonable pricing too.

Sa
Review №53

I took my car here at 11:00 am today, with no appointment to get my muffler repaired, and it was ready to pick up at 12:50 pm! These guys are very fast and I am highly satisfied with the quality of work that was done! My jaw dropped to the floor when I heard the price, only $60!?!?! ——Quality + low price = satisfaction!Great job fellas!- Sam (11/24/20)

da
Review №54

Great price great service. D

Mi
Review №55

From out of town and my exhaust leak got too bad/loud. A buddy that lives in town suggested Mad Hatter. Looked a little rough on the outside but the manager, Donnie, had it done in a few hours. Mentioned it could be one of 2 problems and wanted to try the least expensive option first. That was it- didnt try to cheat me by saying it was the converter. Thankful for the honest, hard and good work.

Mi
Review №56

Nice people. Honest reasonable prices. We got there and they looked as t our truck right away.

Au
Review №57

All they do is your exhaust, and they do a great job! Fast, efficient, and affordable. Just had work done on my Cadillac for a fraction of the dealership cost.

bu
Review №58

If you need anything fixed or replaced regarding your exhaust system; this is the only place to go to in Columbus, OH. Super fast, and very reasonably priced. These guys know what they are doing and you know will be getting the best price and service bringing your car to Mad Hatter!!!!

Mi
Review №59

Quick service and very knowledgeable. During the week it is first come first serve. So be early. They open at 8a and I was there at 7:35 and was 2nd. Great work and very pleased. And only do the work that you need and show you the problem under the vehicle. Great price....

Da
Review №60

These guys know mufflers. The place isnt new or shiny and the staff is a little rough around the edges, but this is THE place to go for good muffler service. They replaced my stolen catalytic converter within an hour at a fraction of the price of a whole new exhaust system.

De
Review №61

Super quick, courteous and very easy on the wallet.Went in today at 8:30; they got my car in within 10 minutes, showed me what was wrong 10 minutes later (an exhaust seal was going bad), and had it totally fixed 20 minutes after that. Total cost--$65. If me or my wife ever have exhaust problems on our cars again, were bringing them back here--highly recommend this place!

Jo
Review №62

From the moment I got there they acted like they didnt want to do my car. Telling me I was missing at cat when I wasn’t. They quoted me 365 for a pipe to repairs in the back and for two cat flanges. The didn’t do the cat flanges like they included in the quote.

Ma
Review №63

I had these guys install an aftermarket cat-back dual exhaust on my truck this morning. I couldn’t be happier with the results! The mechanics were really friendly and talked with me about exactly what they were going to do before doing it. The guy running the place was also extremely well organized, making the whole operation really quick and painless. Lastly the cost was more than reasonable. I will probably never go anywhere else for exhaust needs while I live in Columbus!

Ma
Review №64

This place is not pretty but they are organized and a great value

An
Review №65

Got us in and out very reasonable price. Will he going hack for any muffler needs.

Pa
Review №66

Firestone quoted me over $1,000 to have my muffler fixed. These guys had it repaired in under an hour for $60. No reason to go anywhere else!

Ed
Review №67

Very efficient. Keep in mind, first come, first served, Monday through Friday. Very pleased with the service.

MA
Review №68

Excellent service. Very professional. They didnt charge for welding exhaust pipe to resonator...

Ho
Review №69

I was visiting from Cincinnati when the muffler started to fall off my 28 year old Ford Ranger truck. Mad Hatter fixed it by noon and the price was very fair. The guys who work at Mad Hatter are very nice, honest and efficient. I highly recommend Mad Hatter Muffler Center for all muffler-related work. A+

ML
Review №70

Been coming here for years. They did some exhaust cutouts and resonator / secondary muffler deletes for my Audi a8. You wont find better welders or folks that care about their work more than these folks. Oh yeah, they dont ever try to rip anyone off. If you want the work done right the first time for a price thats 1/10 what other muffler shops charge, come here. Its the not-so-best-kept secret of Columbus!

Je
Review №71

Get there early! You don’t have to line up at the door. They see who is in the parking lot as the clients come in. Once they open @ 8 they will read off a list of the cars that they saw and the order of service. Big props on running a custom duel system on my 69 Camaro. Hate to say this but I couldn’t buy the system myself cheaper in material than what they did in materials & labor.

Jo
Review №72

Good shop. Good price. They replaced an O2 sensor for waaay less than dealer.

Ja
Review №73

Gary and the team do fantastic work. I’ve taken my old Jeep to the shop a few times over the years and always have received great service. Highly recommended.

SO
Review №74

Place gets really busy phone in make a appointmentThey do a very good job

Ti
Review №75

These guys are awesome!!! I cannot say enough about them. Very knowledgeable and practical. Easy on the wallet as well. Highly recommend this place.

Bi
Review №76

Best exhaust shop in central Ohio. Its first come first serve but worth the wait, or just drop it in the morning. They fix what needs to be fixed with honesty and back it up with good work.

Da
Review №77

There the best! Have been having work done there for two decades.

Ja
Review №78

So good. This Muffler place was fast and at a great price. Thanks again!

Th
Review №79

Very friendly staff I have used these guys in the past all ways good service.I called around and was the cheapest.

Ty
Review №80

These guys are awesome! Will definitely be doing more business with them in the future.

Ma
Review №81

Quality work. Good price ($60 to replace part of the exhaust pipe that has leak). Fast. No appointment needed. I came @ 7:30 am and was out @ 9 am. They have 4 doors and I had 4 people ahead of me, so I was first of the second batch. They removed the part that have gasket between muffler and exhaust pipe. I waisted $100 @ Tuffy to replace that gasket, the pipe fell off in 11 months in the same place. Mad Hatter cut it out and welded a piece of pipe in. Now it is one piece (muffler and exhaust pipe)

Tr
Review №82

Did an amazing job! In and out. Had about 6 people infront of us and we only waited around an hour. Our car sounds so much better. Amazing prices.

Ga
Review №83

I’ve only been to a handful of muffler shops in Columbus but I’ve been coming here for the last 3 years and these guys are easily the best shop in Columbus and surrounding areas.. It’s either they do it right the first time and if not (RARELY) for free the very next time. Nothing but respect for these guys always honest and professional.

St
Review №84

This place was a staple for my parents in the 70s & 80s so I thought it safe to park & text instead of texting & driving 🚗 than you Mad Hatter🥳

Na
Review №85

Great place. Fast service and good prices. Saved me a lot of money.

Ri
Review №86

Great service. Quick and affordable. Get there early as its first come first served. They dont make appointments except on Saturdays.

ap
Review №87

Great service!! Great price! They had me in and out fast! Definitely recommend

Pa
Review №88

Excellent place to get your exhaust either repaired or replaced

Jo
Review №89

They do good work and are reasonably priced.

Su
Review №90

These guys are super duper amazingly affordable. They are taking serious covid-19 precautions. I would give 5 stars but theyre very busy because theyre so great and affordable they need to leave time at the end of the day to complete things. So I wouldnt count on them looking at your vehicle past 4:30-5PM. Chances are they will have crammed so many customers in they are full until the next day. I suggest go early and leave your vehicle. They are trust worthy, honest and fair.

Ju
Review №91

I was visiting from Cincinnati when the muffler started to fall off my 28 year old Ford Ranger truck. Mad Hatter fixed it by noon and the price was very fair. The guys who work at Mad Hatter are very nice, honest and efficient. I highly recommend Mad Hatter Muffler Center for all muffler-related work. A+

Ru
Review №92

I had them put Magna pack mid mufflers and rear resonator delete. It sounds great. I had a problem with the alignment for my exhaust tips after I left and they were able to get me in to fix it and were super friendly about it and did it at no charge! I like the work they do and if it isnt right they will fix it. All other shops were charging much higher across the board and couldnt get me in right away like Mad Hatter. I will recommend them every time and it has been the same guy running the place and they have always done a good job for me and my cars. They are honest and they dont try to sell you something you dont need. LIKE!

Mi
Review №93

From Donnie to David to Gary, all professional. Got me in and out, took care of my problem. Much appreciated.

Ch
Review №94

Awesome and cheap and super fast. Will be loyal to them from now on. Straight to the point service. Couldnt have had a better experience. My muffler is back to sounding how it did when I bought the car. Thanks !

To
Review №95

Its really unfortunate, Mad Hatter carries a great reputation and Ive spend thousands over the years with them. That being said, my suggestion is, DO NOT take your commercial vehicles there. After convincing me to use a smaller exhaust that what is factory spec, (the are incapable of bending 4inch exhaust) I went to pick up my fleet vehicle when completed, only to find out my manifold was leaking and the exhaust still sounds the same. After being belittled by the owner, he offered to cut everything back off. (Very professional) After paying the full price of $500+, (not looking for a hand out or free be) I wonder how people conduct business this way under this type of leadership.

Cl
Review №96

Great service at very reasonable price..thank you Mad Hatters

Lu
Review №97

Its a good place. I do recommend coming here if you have problems with your muffler. They have reasonable prices. You just have to be patient when waiting.

Lo
Review №98

I was so impressed with this business. Another muffler business (I wont name the place) told me I needed $500 worth of work on my muffler, and I told them I wasnt going to pay that amount of money. Someone told me to come to Mad Hatter, and they fixed the muffler issue for less than $100 . Also, they dont try to rip off females as so many auto repair shops do. Wonderful staff. Finally a repair shop I can trust.

je
Review №99

I was recommended from 2 different people to come here.They showed me what was wrong, gave me a quote (which way lower than I was expecting) and fixed it in an hour. Very very satisfied!

Sh
Review №100

Excellent service!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:3390 Sullivant Ave, Columbus, OH 43204, United States
  • Site:http://madhattercolumbus.com/
  • Phone:+1 614-279-1111
Categories
  • Muffler shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:7AM–12PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
Payments
  • NFC mobile payments:Yes
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