Melissa Nelson is by far the best salesperson I have encountered! She was high spirits and joyful! If you need anything she is the one to make your day complete..I bought a camera and Apple Watch. she took her time to let us look them over, ask questions she wasn’t pushy that’s why I would recommend her.. thank you!! Melissa keep on making us smile!
Notice the empty parking lot......I believe that the guy didnt want to buy her stuff because it was closing time and he wanted the paperwork told him were going to give him a bad review so that wouldnt be the first time thats not the best customer service Ive ever had in my life graphic we had some stuff that was pretty nice but only wanted like five bucks he didnt even ask us what we wanted for it that sound all right. We had sterling silver it says right on the window We Buy Gold and Silver they would not even look at it
Jesse and Darnell went out of their way to assure my son and I purchased quality products! I was impressed with the professional and personal connections I made today. Jesse made great recommendations as Im starting a home based business.I never felt pressured to buy, I felt well informed and I would HIGHLY recommend this location for anyone looking for products.Clean, friendly place who back up their products.
I have visited a few of these locations in the past and the coon rapids location is without a doubt my favorite location. Darnell is very personable and builds great rapport with his customers. You can really tell when someone enjoys their job and likes working with people. I have nothing bad to say about this location or staff. The location is always clean, staff is welcoming and very friendly. This location will continue to be my choice to do business for awhile too come. Thanks for all you do!
I have been a customer for awhile now. Every single time I walk in this place the guys are great and the store is always clean. Rob and Darnell made my last visit one of the best. I appreciate the friendliness and I appreciate that they are never condescending or rude. Would definitely recommend this location for anyone looking to shop and/or sell something!
These guys are always nice and helpful every time we are here. They try their hardest to get you the most for what they can and always do a great job of us leaving happy. Rob is amazing at his job and remembered us by name in no time and always knows exactly what we would be interested in when we walk in. I highly recommend this pawn shop to anyone!
Came in for some Bose headphones I saw on Craigslist. Very nice, clean store. The gentleman that helped us was very helpful in setting them up! The flight will be much more enjoyable now :)
This was my first time ever selling at a pawn shop. It was very welcoming and way easier than I expected! I had many questions about my items and even when I mentioned that I’m not interested in selling some pieces, Darnell still went out of his way to give me their worth and what he could offer me. He also gave me a reasonable offer for my engagement ring but recommend that I go to a jeweler next to see if they would offer me more than he could. I really appreciated the time that he and Rob tool helping me. I left feeling good about my transactions and felt like I was treated with respect. Will definitely go back to buy or sell!
I love this place. Rob and Darnell are the best! The ONLY pawn shop my husband and I will go to anymore. Always new and interesting things to see.
Jesse and Darnell were very friendly and helpful. They answered all my questions and went out of their way to check out a air grinder I was looking at purchasing . These guys deserve a big raise. A+ in my book.
Marina helped me and made my first experience at this store great. Very Excellent customer service
Amazing place. Everybody super friendly and happy to help. Best pawn shop I’ve been to.
WOW! Cleanest pawn shop Ive ever been in! Rob and Tom answered all of my questions and helped me find the tool I needed! Thanks guys!
The way you should be treated!I walked in the door, and was greeted right away!I wasnt bothered as i browsed!As soon as Rob saw that I seemed interested in a Camera, he asked I needed assistance. He was very courtsious, and let me fully try out the camera at my own pace!We were able to strike a deal shortly after, and I left a happy camper.I was so pleased, I sat in my car to right the review immediately, to share a w8th others, that there is STILL, a great pawn shop in town!
Always fair negotiating when selling and fair prices when buying. The staff is great as well.
Great customer service Awesome business Really appreciate you guys my Blu Ray player is Amazing 👍🏽
This place is highly recommended!!!! Rob wyatt helped us find what we needed right away and was very kind doing so. The prices are right on and you wont find anything better!!!
Nice enough guy but I was at pawn America in coon Rapids they offered me at least 100 this guy 65 I was insulted. From the first offer I mean hp 705 elitedesk g3 mini should be able to fetch at least 150 8gigs ram and A6 processor and ssd boot drive I mean come on u cant even buy a i3 for that price
This pawn shop and location will always be my one and only choice I dont care how far I have to travel!
Darnell and jesse were great guys and helped out with our needs.
Went in there with a nice car sub and amp combo what a joke they told me there not interested. Funny thing is they say they pawn anything of value thats a lie. They said come back in Feb and they would make an offer. Dont waste your time with these jokers.
Very friendly staff and a clean organized environment. Would definitely come back!! Darnell was very helpful.
Great costumer service! This is the place to go if u need cash!!!!
These guys help me out of a serious crunch!! Clean shop and excellent service!!! I will be back!
Darnell give me a great service he’s such an amazing person and his customers service and his interactions is so remarkable.
Its always great walking into the store especially when Darnell and rob are at the store! Great staff and great deals!
The guys are amazing and very friendly especially Darnell and Rob Best pawn shop ever😁😁😁
Extremely friendly and happy to help, went in looking for a shotgun and came out with two of them because they were so reasonable on price. I will for sure go there again.
Great store...friendly and knowledge staff. Was offered a good value for my merchandise.
I was treated with outmost respect and also welcoming employees thank you
Great customer service and very helpful when negotiating the price
Called your Ramsey location wanted to talk to Chris he wasnt available I think the guys name was Rudy no manners what so ever, last time Ill ever call that store, very rude!!
I called several pawn shops in the area before picking one to sell our 400+ dvds at.When the person (who I found out later was the manager) answered the phone he was pleasant and even seemed excited about buying our dvds. All the other shops I called were not unpleasant but did not seem interested in taking time to speak with me.The next day we went in and I met the person who I had spoken with on the phone. Both he and the other staff person were pleasant and professional.I will definitely be going back to this shop in the future.
Over priced,minimum selection, I dont see them staying open much longer.Very disappointing overall
I received great customer service by Darnell Chapman.
Nice people and fair prices good deals
Super cool staff, friendly and fully willing to go the extra mile. Made for a great experience
Jesse did a great job finding me a tv
Great customer sevice. Great deals
Great clean pawn show actually want customers in the store. Phenomenal customer service
Great crew and awesome deals. Definitly recommend a visit!
I really like the awesome customer service and the funny jokes .I come back to this specific store just for the people that work here .Durrell and Andrew are awesome !
Friendly and professional service. Beautiful gun selection.
Scooby-Doo and Darnell are great, they got us in and out
I received great customer service by scoobz and darnell.
Always willing to work with me on price! Great customer service
This pawn shop had exellent service and a variety of things to choose from.
Great customer service! Very clean store and fair prices
Great customer service and very much help when in need.Thanks! :)
This place is amazing the people here are amazing and friendly and help you out as much as they can. I would never go anywhere else
Rob was very helpful and very friendly too!
Worst pawn shop ever the manager doesnt even know what product he has in store he had a peavey guitar cab in the week before and i went to buy it and the manager says ive never had a guitar cab in this store
Clean store, friendly staff, worked with me on what I needed. Better experience than Pawn America thats for sure.
Good prices. Wide variety. Very clean
Great customer service with a lotof laughes
Very friendly employees! Lots of good quality stuff
Darnell Chapman (manager) has always helped me out with pawns and buys.... Ive been coming here for a couple years and cant complain
Super nice people!!!👍
Easy fast in and out nice people!!
Darnell and Jesse are fantastic
Yah changed my mind...
Great customer service
Very friendly staff!