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Expert Towing & Auto Sales
62684 Shinglehouse Rd, Coos Bay, OR 97420, United States
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Expert Towing & Auto Sales
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Ma
Review №1

I’m going to start off by saying they are super friendly and helpful. I’ve financed two different car from them, and let me say I’m very impressed with how they actually take the time to figure out which car is the right fit for your needs and if they don’t have it, they can find it for you. Sharron and Shaun are both awesome. Definitely would recommend for anyone new to buying cars or needs a friendly tow.

Gr
Review №2

Great people. Love their honesty and that goes a long way with me. Integrity is good here.

Do
Review №3

After being Shanghaied by Jim at Ashworths this fine morning after getting permission to have my vehicle there up to 24hrs but not to exceed that time frame. I just bought it, ran fine but all of the sudden it didnt start, after buying goods from ashworths because prefer to support our local business man that takes care of their employees and his customers. So I thought...The Lady that I spoke to at this business of Expert Towing was very polite, dignified, kind, understanding, compassionate and was very helpful in my remedying the issue that never should have happened in the first place. I am very grateful for the discount she provided me with and the very dedicated assistance that she conducted her business with.Thank you very much for your help!

JD
Review №4

I very rarely give reviews, however the helpful professionalism was incredible from this company!! Thank you so much for getting us towed all the way home & the great communication along the way. I highly recommend this tow company!

S
Review №5

One of their drivers, Kim, was super helpful and really saved my tail when I was stranded on my own in a city far from my home. That kindness will not be forgotten! Best experience with a tow company ever!

Ch
Review №6

Expert Towing it is AMAZING!!You will NOT regret using them for any and all your needs. They go over and Beyond the normal amount of help that you usually get from towing companies. I have had to use towing companies in the past, and I can honestly say expert Towing is where it is!!!They are very understanding and helpful and treat you like human beings and not just a JOB OR PAYCHECK. They are Very compassionate people and are truly there to help. My family and I are so grateful for the kindness and patience they showed us during a very difficult time.*** Expert towing will be the 1st ones we call with any future problems we have! ***#AMAZING#professional#reliable#fast#knowledgeable#understanding!#NUMBER 1 #THANK YOU SHARRON

Da
Review №7

Very professional, very kind, excellent service. This by far was the fastest Ive ever got a tow truck to me. Driver has extremely nice manors. Was by far the best tow experience Ive ever had. Thank you Big S you saved me. Finally something good has happened to me. You give me faith that there are still good people left in this world. Expert Towing is the very best, couldnt ask for better people and very professional. Thanks again.

Ja
Review №8

After buying a used car on Craigslist and having NUMEROUS issues I decided to try and find a new-used car. We found expert towing and auto, they were happy to help find what i was looking for, even though i didnt have thousands to spend and had a tight schedule because of work. They met me there Sunday, so I didnt have to miss work which i was so thankful for. I will definitely be back for another car down the line, Thanks Sharon and crew!

Re
Review №9

These guys rock. Easy communication and very professional!

Se
Review №10

When my family and I got stranded in Ophir, Expert Towing was dispatched to us for roadside assistance. They were backed up on calls, but accommodated us, so we didnt have to wait for the tow. Kim was very friendly and gave constant updates with photos to give us piece of mind, since we were not there for the actual tow. I think Kim went above and beyond to provide great service and I definitely recommend Expert Towing for anyone in the Coos Bay area. Great experience!!

Iz
Review №11

Bought the best rig of my life for real cheap. Hard workers and good deals!! 10/10 would recommend

DI
Review №12

Expert Towing was great! Thank you for the professional services you provided. I will recommend you for all my family and friends.

Pa
Review №13

The Most Excellent experience we have EVER had with towing and repair!Great team, very caring and down to earth Good people. We are so grateful to Loni,Sharon, and your team!THANK YOU 😊Patrick and Cyndi Delaney

Ga
Review №14

Broke down near them on a road trip from west virginia, and found an awesome truck in excellent condition at a amazing price that got me home with no issues. I wish I lived closer so I could do business with them more often

co
Review №15

I buying a rv from them they are willing to work with us so we can own it in 5 months and let have it before owning it to start living in it.

Ca
Review №16

Billy, Brian, and Sharon saved the day for me on Sunday. My car unexpectedly broke down and I needed a tow from Lakeside. Called them up and they were there pretty fast and got the job done effortlessly! There arent enough thanks to go around to all of them, I will forever be grateful to being rescued!

De
Review №17

Expert Towing did great for for me. Friendly and fast.

Te
Review №18

They were efficient, up front, fair and informational. Expert Towing & Auto Sales sold me a car that I simply love! I absolutely would recommend them if you are looking for a used car and have a low budget or not!! Thanks guys!

Re
Review №19

I have had to do a ton of repairs to the vehicle and got ticketed relating to the tires on the vehicle. Buying process was quick.

Al
Review №20

Expert towing went above and beyond what a towing company does. Due to a horrible situation with my insurance company for our RV, my family and I were left stranded at a camp ground and we didnt have any more time to stay. Expert towing not only helped us make it home safely but made sure that it was an enjoyable experience. The tow truck driver was extremely polite and even allowed my son to sit in the big rig toe truck. The staff are all professional but also have the biggest hearts. I highly recommend this tow company to anyone. They also will work with you on payments unlike alot of other companies.

An
Review №21

Bought a car from them and they went above and beyond to make sure everything worked right! Very amazing and caring people, will recommend to everyone!

Ch
Review №22

These guys came through for me on a holiday and didn’t gouge me for the price will not use anybody else but them definitely top-notch service

Ky
Review №23

Had an amazing tow Sharon and her crew really care about there costumers! Best tow company out there wouldnt call anyone else!

Ta
Review №24

I had the most wonderful experience with Expert Towing today. I had to get my Airstream towed all the way from the coast to the Rouge Valley. It was obvious that Sharon gave me a very great deal right off the bat, without me even asking.They told me that the tow truck would arrive within 45 minutes and he was early and cheerful. Such a nice fellow! Mike is amazing at what he does and we had a fantastic experience with him hauling our Airstream. He even blew his big truck horn for all the kids when he dropped it off for us.We will be forever grateful and this will be the company we use from now on!

Ja
Review №25

I reached out to this company in need of a trailer to be towed from Coos Bay to Eugene (quite the trip) hoping to be done within the same week. I asked if they could send someone down to take a look at it and let me know what I need to do to get it travel ready. He (Sean) asked me to take pics of the tires and send them to him, and he would reach back out to me later.3 hours go by and I havent heard anything. So I call back in to check on the status. I was told he had my information written out on his desk (my information was confirmed with the lady I spoke with) and he would reach out to me soon. 2 more days go by and I STILL hadnt heard anything. I felt this was extremely unprofessional. No text, no call, no update. Just ghosted. So I reached out to another company and in 20 minutes they sent some one out to take a look at it and were even able to tow it the next day!I was very upset with Expert Towing especially seeing all of the good reviews left for this company. But I highly suggest not reaching out to them if you are in need of a towing service.

Sh
Review №26

Great company, found this place through a mutual friend who also purchased a car from Expert. They did not disappoint. I told the sales manager my budget, he was more then happy to show me all of the cars in my price range. They have a nice variety to choose from. Would defiantly recommend.

An
Review №27

Thank you Expert Towing for getting my keys out of my car from me! I called another company in town that said they would be there in 2 hours. As I was complaining to someone in the parking lot they told me to call you, I didnt think a towing company did lock outs but thankfully you do because you were there so fast!! I am more than appreciative because I needed to pick up my son. Thank you again for your help you saved my day.

JD
Review №28

Great service I highly recommend

Ch
Review №29

I had no clue what to do after my accident. Thankfully my insurance company called your business. Although my car is toast at least the experience wasnt torturous like I had planned it to be. thank you.

Vi
Review №30

Thank you. Sharon for how great you were with my sister Andrea. You were so nice going up to bat for her with the Insurance company. Getting her a reasonable amount for her car that had been totaled. Also thank you for the nice used car you got her into so she could be mobile again . You all went above and beyond. I will recommend you guys to all that will listen. Thank you again. You have our future business.

Su
Review №31

Great, family owned company. Sharon is just the best, very helpful when it came to towing my motor home to a repair facility. I would defiantly recommend them to anyone looking for a tow. They have good prices and great customer service

Zo
Review №32

Sharon is absolutely fantastic, especially if you only have liability insurance she will fight for you to get covered. She was so helpful after my accident. The only person you should call in coos Bay if you are in an accident. She fights so your insurance pays her, not you. She had her mechanics look at my car for FREE just to make sure it was safe to drive. I am so thankful.

Sh
Review №33

Shahala Bruce - I had the most wonderful experience with expert towing today. I had to get my airstream towed all the way from the coast to the rogue Valley. It was obvious that Sharon gave me a very great deal right off the bat without me even asking. They told me the tow truck would arrive within 45 minutes and he was early and cheerful such a nice fellow! Mike is amazing at what he does and we had a fantastic experience with him hauling our airstream. He even blew his big truck horn for all the kids when he dropped it off for us. We will be forever grateful and this will be the company we use from now on!

Di
Review №34

Was there when I needed them, and very friendly and professional. Thank You Sharon and the gang!! DiAnna Caswell

Ma
Review №35

Purchased a Volkswagen GTI recently. The professionalism, clarity and quality in regard to vehicles was top notch. The car was clean, well kept and ran superbly. They were very friendly and kept a tidy and nice, welcoming office and attitude. Sharon is the best!!

Ry
Review №36

Thank you Sharon for towing me out of the embankment when NOBODY else would. I appreciate you, I never would have thought it but I guess sometimes it takes a woman to get it done right.

Ky
Review №37

Great staff, very friendly and helpful. Bought a car from them, battery was bad, so they bought a new one for me. Would recommend expert towing and car sales to anyone! Go check them out, you wont be disappointed..

Sh
Review №38

Friendly and professional, I would highly recommend this business! They’re the best place in town to go for a reasonably priced and reliable vehicle and their customer service is unmatched in the bay! They’re quick, efficient and will come to your rescue for anything from a tow to keys locked in your car. Can’t say enough good things about these guys, check them out, you’ll be glad you did!

Ro
Review №39

Always very friendly and helpful they offer good deals and are willing to work with you theyve always been a big help to me I would recommend them anytime for towing or any used car needs

Di
Review №40

The Best! Sharon and her staff are Awesome! There for me when I really needed a rig! Thank You! Great selection on The Lot! Definitely recommend checking out :)

To
Review №41

These guys are amazing. I had a bus break down and they came out and found the bus within 20 minutes. Very professional people. I wouldnt call anyone else. Very reasonably priced. Thank you Expert Towing your the BEST.

La
Review №42

Terrific service! Reasonable prices!It’s never a good day when I must call a tow truck. But, the situation Sharon walked into was worse than normal, in my experience. Not only did she do an expert job with two non-op vehicles, she also diffused a tense situation with her casual knowledgeable demeanor.I’m very grateful to have the cars gone AND to no longer have the stress that existed before we did business with these folks! Very satisfied!

An
Review №43

Sharon and the crew have been trusted of my family with exceptional excellence, meeting any and all out needs for many years now. Their business practice has been essentially above and beyond the call of duty. Personally, I very much look forward to continuing with these professionals for the rest of my life. Hats off to them all. Vehicular geniuses. Bravo to mechanical magicians.

Je
Review №44

Friendly service and helped. Would use them again.

Sh
Review №45

We take pride in giving the best customer service we can. Helping you navigate difficult situations with an accident or dealing with an insurance company. Whatever the situation. Getting you into a vehicle no matter what your budget! We appreciate our community. Were here for you.

Ja
Review №46

The service is great. Everytime I go there the people are helpful. Thanks Sharron and Shawn

Ka
Review №47

I was in a bind looking for an inexpensive car as I had blown a head gasket on my vehicle. On a whim I decided to visit Expert towing. I was greeted by a smiling Sharon who was super friendly and patient. She took the time to show me several vehicles. It took me awhile to make a decision, but she was incredibly patient the entire time. When I finally decided, she didnt just hurry through paper work. She had her mechanic, Mark check the battery, and also all of the fluids to ensure that I had something reliable on the road. I cant say enough about Sharon and her entire staff. Thank you, thank you thank you for making this experience so easy and pleasant. I highly recommend their services not only for auto sales, but for mechanical services and towing. Customer service at its best!

Ka
Review №48

Came and looked at some cars everyone was very helpful and willing to work with my budget. Thank you Expert you guys are the home of AWESOME!

je
Review №49

Very nice people, made the whole experience very easy to understand for a first time car buyer. They were very professional. I will be going back!

Ti
Review №50

These guys are a lifesaver! Very fast response time, and got me out of a jam in no time! Thank You! I recommend Sharon and her crew anytime!

R
Review №51

Great towing company. My car wouldnt start yesterday and from the time I called them it was only about 20 minutes before they showed up and another 20 before they had my car loaded and delivered to my mechanic. From their office people to their tow truck drivers they were all very polite, friendly, and professional.

Ga
Review №52

Ive never had anything but fast, friendly, and efficient Service! Theyve towed my truck for me more than once, and each time they made sure to get me where I needed to go quickly, and with the utmost care, and respect towards my vehicle.Their prices were the best Ive found in the whole area. They work great with my insurance as well!Thanks Expert Towing for always taking care of me, and being so great at what you do!!!

Ri
Review №53

Called a local tow company (I wont include their name) and they not only charged me an outrageous amount but also PUT A DENT IN MY TRUCK! After deciding to go another route I ended up calling Expert Towing and Sharon came and towed my truck, charged me a very reasonable price and didnt cause any damage! Who knew it took a woman to get the job done right!

Ch
Review №54

Its always a great pleasure doing business with expert towing I bought a truck from them and it was everything that they said it was going to be and they delivered it a hundred miles out of their way this company is hands-down the best around!!!!!!

Al
Review №55

Sharon was kind and helpful on the phone and left immediately to come help. She was very quick in getting my SUV loaded and was willing to get my car to whichever shop I chose. We got my car in without any trouble. I highly recommend Expert Towing!

jj
Review №56

Great people to do work with I love how they handled my situation will definitely use them again

Le
Review №57

Sharon is get to work with been super fair and timely much thanks!!!

Sa
Review №58

5 STARS! HIGHLY RECOMMEND!! These are the most professional and incredibly helpful people you will ever meet! Wonderful customer service, if you ever need towing call Expert Towing, always a great experience! Thank you for all that you do!!☺️👍🏼

tr
Review №59

Great folks, I have purchased 2 cars from these great people.And thank you sharon for helping me out...😊Id like to add another 5 rating for Sharon thank you so much for coming and saving my son and i

Lo
Review №60

Down to earth people who are so easy to work with

Sa
Review №61

I love my new car! So happy I chose this car lot. Thank you Will, you were a real pleasure to work with!

mi
Review №62

Extremely professional, honest, and fabulous! I would highly recommend to anyone in need.🤩

DA
Review №63

They were great! This is the only towing business I will stick with now! My trucks position unknowingly changed and made it more difficult to get to, but it wasnt any problem for them. They are very nice, and reasonably priced too!

sl
Review №64

Quick friendly service at fair rates, easy to work with!Sharon and Shaun have saved me a few times while stranded and go out of their way to take care of people!Great company and great people!

Mi
Review №65

I work for A+ TOWING AND I WOULD LIKE TO GIVE YOUR EMPLOYEE WILL 5 STARS .. I WAS HAVING TROUBLE WIRH A TOW VEHICLE STAYING ON MY DOLLIES AND WAS STUCK IN DRAIN ON MAIN ST. AT THE TIME HE WENT OUT OF HIS WAY AND GOT ME OUT OF STICKY SITUATION.. IV ONLY BEEN AT RHOS FOR SIX MONTHS BUT I LEARN SOMETHING NEW EVERY DAY,, THANKS WILL

ni
Review №66

Kinda rude, lady didnt think i could afford to buy the car or something. Went somewhere else and bought the same car 2 years newer and in better shape for less money the next day.

Ro
Review №67

Sharon did a fast and great job as a dispatcher. Kim expertly loaded and unloaded my BMW. Very meticulous and attention to details. I highly recommend this company and these employees.

We
Review №68

It took a woman to come tow me out of the top of Agness Pass. THREE other companies told AAA NO. Sharon really went the extra mile for me. She called all around to get a key made for my car. I will recommend Sharon every time! EXCELLENT service!

At
Review №69

This is who to call. Great service, fast and friendly. Thank you!

Me
Review №70

These people are wonderful. We needed a tow from Cape Blanco state park (Port Orford) to the car dealer in Coos Bay. They arrived when they said, checked in so we knew they were still coming, and let us ride along and even learn a bit about their business. Sharon is a great lady tow truck operator and business woman, and the gentleman on the phone when we called first was great also. We were very satisfied with the service and the price we paid for it. I chose them after reading reviews online. Happy to help them keep the perfect 5 star rating!

Fr
Review №71

Hi everyone, I’ve had Expert Towing tow many cars through out the years, and they’ve always takin good care of my cars and my family’s cars too, There very nice people that work there, everyone of them and there a pleasure to be around, I would recommend them to everyone 😎

Ka
Review №72

I had lost the keys to my Infiniti and had to order new fobs and keys from the closest dealer. They came in at 6:55 Wednesday evening via an overnight carrier not gonna say who but my car had to be towed to the local locksmith. Shawn with Expert towing and Sharon Baldridge came to my rescue. The 2 of them offered kindness and professionalism beyond any other that Ive ever seen. Shawn worked hard and went over and above. Expert towing you are my heroes. Shawn I owe you a big hug for opening doors to assist me and making sure that I safely got in and out of the truck. YOU ALL ROCK thank you so very much.

Ph
Review №73

They were great they helped me finance where none else would,they even went as far as to come to my work to fix something on the car while I worked, Ive never had better service anywhere. PERIOD

Ri
Review №74

Great service

Da
Review №75

Everyone was super nice, the car I got is in super great condition, they helped me with what I needed when I needed it when they were available, would recommend getting a car from these guys if you are looking!

Jo
Review №76

Sharon ang crew are very helpful and professional Ive been using there service for years and always top notch service!

b
Review №77

Extremely friendly, nice and accommodating when i got in a bad crash and needed to get things from my vehicle.

Ka
Review №78

I went here to purchase a reliable car for cashThey were very friendly and helpful working with me until I found the right car for me and my littlepomrranian. Thank you

Sh
Review №79

I broke down in Brookings and no tow company would answer their phone! Fortunately, I called Expert Tow and I was told they were a couple hours away but she could make some calls for me. I got a call back from Sharon and she was able to get me a tow from someone here in Brookings and saved me money, thank you so much Sharon!

Da
Review №80

Needed to tow my van to the shop, Expert towing was fast, reliable, affordable, and friendly. Thank you Sharon for the help! I know who to call if and when I need another tow.

Ca
Review №81

It is always good when 2 tow companies can work together. I appreciate Expert towing an the customer service you get. Highly recommend

Co
Review №82

Awesome place to work with! They are all so understanding and willing to work with anyone. I would highly recommend them to anyone.

Wi
Review №83

Very friendly staff, reasonable rates, and wait time was less then expected. Highly recommend!

Ma
Review №84

If you need towing services call Expert Towing. Great to work with, very nice people. They will take care of you.

Mi
Review №85

This is a very professional and extremely friendly staff of people. Thank you again sharon(owner) for your help with my car the other night you went way above and beyond to help me thanks soo much. I recommend this to anyone who wants to be treated with respect and have their vehicle towed in safe and professional environment. Great company and people for sure...thumbs up...xoxoxo

Ki
Review №86

The owner, Sharon, is one of the sweetest people youll ever meet. If you want to deal with someone that has integrity and morals, this is the company to call.

Ph
Review №87

Great service! Appreciate the fast response and friendly driver.

Si
Review №88

People who really know what they are doing! Thank you again, Sharon! My poor Tacoma wont make it but thanks for getting that damn insurance company to pay!

Na
Review №89

Sadly we got our four-wheel-drive truck stuck in the sand. We called these guys and Jason came out, and soon we were on High-ground again. Thanks guys, you were our guardian angels!

Ja
Review №90

SEAN WAS WILLING TO WORK WITH US, GRACIAS

Am
Review №91

I broke down and she was so nice when she came and got me and my little boy . Gave me a mommy discount and was so sweet. Would recommend her and use her again.

Rh
Review №92

Excellent service. Friendly and fair pricing

Ch
Review №93

Never expected to get treated so well from a tow company! Thank you again Shaun and Sharon!

Br
Review №94

Excellent! Will use them again, Id give it 10 stars if I could!!

Bo
Review №95

Thanks for helping me with my insurance company Sharon! You saved the day.

Mi
Review №96

Nice Family business that treats you like family!

je
Review №97

Drivers are awesome, very professional and Pro ficient.

di
Review №98

I was referred to Expert Towing for a short-notice tow of a parts vehicle I was purchasing in a half hour. They were extremely accommodating, professional, and fair and really went above and beyond to help me out!

Li
Review №99

I cant remember his name and I misplaced his card. Great guy though.

Ra
Review №100

Very professional really help me out in a bind thank you expert Towing

Information
90 Photos
100 Comments
4.8 Rating
  • Address:62684 Shinglehouse Rd, Coos Bay, OR 97420, United States
  • Site:https://experttowingandautosales.com/
  • Phone:+1 541-267-4499
Categories
  • Towing service
  • Car dealer
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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