These guys are the best I was stuck during the week with a flat tire and these guys took me in last minute and repaired it asap. Just amazing, couldn’t recommended them more.
My truck is one of my prized posessions. When it had a fender bender i decided to go with Cottage Grove Auto Body, i had such bad experiences at other shops, so I was nervous. I was more than impressed. They arranged for the towing and Brandon kept me up to date almost daily on the progress. So very pleased will most definitely recomend and use them again. Thank you Cottage Grove Auto Body for taking care of my truck!!!
The staff made me coffee and they listened to my issue and gave me an Awesome Estimate.
The wind blew my door open to the point where it wouldn’t close properly. I took it in and they were able to look at it right away. They fixed it in no time at all and were super friendly/professional about it!
I was initially sent to Caliber by my insurance company as part of their recommended shops, but after this experience I would definitely recommend them myself for any auto body issues. Trying to get your car fixed after an accident is a stressful enough situation, but Erik and the team here helped to make it an easier process. Erik was my main point of contact and he was extremely helpful, professional and understanding of my situation. The team did an amazing job on the fix and all things considered I couldn’t have asked for a better experience. Definitely recommended.
I am so happy! The staff is so nice especially Erik who worked on my car. They did an amazing job fixing my car. And the detail in cleaning the car inside and out before I picked it up after the repair was outstanding. I felt like I was driving a brand new car off the lot. It was spotless! I will never use anyone but Cottage Grove Auto & Collision. They have my business for life!
Needed a vinyl bumper protector put on. They hooked me up and did an amazing job
Honest work. We brought our car in for a big brake job. They came out a bit later and said we didnt need it! Then they fixed our turn light for just a few bucks! I love this place!
The team did an amazing job! Someone caused 2 deep scratches and a dent on our brand new car. I filled out the estimate request online and had a response in less than 24 hours. They handled everything and the work was perfect! I saw the car midway through the process and couldnt believe the level of effort and thoroughness to ensure the job was done right. They even took the roof panel off so they could remove the roof rack to make sure I wont have to worry about any peeling of the seal coat down the road! Great work!!! Highly recommend!
Professional, on time and had great communication. Work was perfect!
I wasnt sure what I was getting into with these guys and gals but everyone was extremely sensitive to what I was going through with everything on my car and so super nice about everything and kept me updated on the progress with my car if I need anything else done in the future I will be returning in no time thanks for everything
Very impressed! I was rear ended and need new back bumpers. Progressive Insurance recommended them, and I’m glad they did. They were very professional, quick, and did a great job! The car wash and interior cleaning was a very nice surprise! Thank you! I would highly recommend!
I brought my car into get several estimates from multiple body shops for damage to my rear bumper. I received a competitive price from Cottage Grove Auto and Collision and my experience dealing with their customer service was above the rest so i decided to go with them. I brought my car in to repair my bumper and when i went to pick up the car and pay for it, they told me they were able to give me a 10% discount. I was paying for this repair out of pocket as my insurance did not cover it. In addition to that huge savings, they cleaned out the interior of my vehicle including my floor mats and shined my tires. Extremely satisfied customer and i recommend this company to anyone looking for auto work.
I just want to thank Brandon (he was very nice) and for the quickness of this shop. Customer service was great. Came for an estimate and did not end up paying a thing because it was a minor scratch. Definitely will recommend to family and friends.
Quiet and decent place to raise kids, safer than many cities.
These guys are AMAZINGthey fixed my SUV after I smashed it up in just a few weeks and gave me a loaner car! Brandon my tech was awesome to deal with as well. thanks guys!!
Cottage Grove Auto & Collision repaired a large door dent for me. I knew it would be a good experience when I dropped my car off as I asked to check out the shop and was given a tour and found it to be very clean which showed me they take pride in what they do. Upon picking up my car it looked brand new and had not only been repaired beyond my expectations, but also detailed inside and out. They even replaced my license plate screws that were getting rusty with stainless steel ones which I did not expect. I was kept up to date throughout the repair process and they took care of setting up the rental for me for the week as well. A great experience with Jason and his team and I would highly recommend them!
They always treat me fairly,I would always go to them.
EXCELLENT service and friendly staff! This was my second time with a second vehicle for repairs. Id recommend everyone to take their vehicle here for repairs. Thanks Jason and staff!!
Jason and the guys went above and beyond when I left them with my car. Not only did they fix the damage to the outside but they also washed it and cleaned the inside spotless. If you leave your car with them, you can trust that it is in good hands. Well definitely be back next time I need any work done to my car.
Another vehicle backed into mine and I needed to replace the front bumper on my Ford Fusion. The repair was covered by Progressive. This place has been collaborating Progressive and things went really smoothly. Jason knows the stuff and fixed me with authentic parts and the bill was very reasonable. They even vacuumed and wash my vehicle. I would definitely come here first for any future accidents.
I have been an insurance agent for 30 years and have dealt with body shops for that same period. It is rare to find a shop that will go above and beyond ones expectations, but this is one of them.
I had a great first time experience here. Stopped by to get an estimate, and they fit me in the very next morning. There were no surprise costs, they were friendly, had me in and out in less time than expected, and did a great job on my truck! I thought the price was very reasonable, although I did not shop around because after reading all the great reviews I had already decided this was the place I wanted to go to. I would absolutely recommend checking them out!!
They delivered when they said they would, the called weekly to update on the progress and they went the distance when they needed to replace after market parts that were damaged. It was a quick, pleasant experience and I would definitely recommend them to others. Thanks guys!
Unfortunately, had to use CGAC multiple times but fortunately, never had one issue. Great asset to the community, veteran supporters and as professional as it gets.
Great experience! Really clean shop, great attention to detail, and timely service. Very well managed. Thanks.
Friendly staff and fast service. Good at communicating timeframes and when its possibly due. My car actually got done earlier than the thought.
They were so professional from the very beginning! Not only were they great to work with, they were fast AND the cheapest!! Gave me a nice rental to drive while they worked on my car. Great experience - hope I never have to get work done on my car again, but if I do, I will definitely be back!!
Cottage Grove Auto & Collision made my auto hail damage repair (believe it or not) enjoyable! When I picked up my car it was cleaned inside and out, all fluids topped off and they even adjusted the tire pressure and inspected my windshield wipers for wear! Also the work was done fast - 3days - and very professionally. Thanks Matt!
This was the best auto body experience Ive ever had. I recently had been rear ended in a parking lot and needed to have my bumper replaced or repaired. I drove into Cottage Grove Auto & Collision and got an estimate and quote on the spot. Once I scheduled my appt. to get it repaired they completed the job in less than a day and even gave me a ride to and from work. The finished job looked better than new and to top it off they went above and beyond and washed the outside and detailed the interior of my vehicle. I could not be more satisfied with my experience. I highly recommend Cottage Grove Auto & Collision.
Fast, honest, very nice work by great staff. Nice to find a place that is reliable and gives you a loaner till your car is beautifully repaired!
Jason and his Employees were exceptional Went above and beyond.
Did good work.
Superb work and customer service
I hit a deer on 61 and did 11k worth of damage to my 2016 kia. They did a wonderful job on my car and i couldnt be happier! They even cleaned the inside of my car!! Thank you!
Great place to have your oil changed.
Great company to work with! I would recommend this company to anyone!
I was referred to Cottage Grove Auto & Collision by my insurance company after my truck was rear ended. After dropping my truck off to have the repairs done, I received a phone call from Tim telling me it will take about 2 weeks to have the repairs completed because there was frame damage. The first repair took just under 2 weeks. When I picked up the truck, I noticed that the bumper was off to one side, and the cab and box did not line up. I pointed it out to Tim, but he assured me that it was fine. I asked if they did an alignment after the repair was completed and he said it did not need one. On my way home, the truck pulled to the right and felt loose. When I hooked up my trailer, the hitch and bumper came loose immediately and the bumper dropped an inch. I called Tim and he said to bring it back. I dropped it off again, and the next day Tim called me and told me it was done. He said that they had torqued the bumper bolts “to spec” this time. When I picked up the truck, the bumper was still not lined up and it was still clearly off to one side.I notified Tim that I would not be accepting the truck since it was still clearly crooked. I left and was contacted by the insurance adjuster the next day. I was told that they would send the truck to another body shop with a more powerful frame rack. What I did not know at the time was that the shop, Pearson Auto Body in Shakopee, was owned by the same owner. The truck was at that shop for an additional 2 weeks. When the repairs were “complete”, the truck was returned to Cottage Grove Auto & Collision. I picked it up there after business hours. My truck was filthy with dust, and had oil running down the back window, box side and on the hood. It also had undercoating over spray on the newly painted tail gate, rear bumper and license plate.At this point, the truck pulled harder to the right and still felt loose. I hooked up my trailer and again, the hitch and bumper dropped an inch. I again called Tim and told him about the condition of the truck. Tim said that he would get back to me in the next day or so. After 3 days I called the adjuster. That evening I received a phone call from Bob Pearson the shop owner. He told me they would take care of it, and Tim would be calling me to set up a time for me to drop the truck off. Again I waited three days and no call. Since I could not get a hold of Tim, I took my truck in for an alignment at another shop at my own cost. At that independent alignment shop, I was notified that the truck could not be aligned because the frame was still bent. I contacted the adjustor again. He told me that I must prove to him that the frame is bent because Cottage Grove Auto & Collision claimed that the frame had been fixed.I made an appointment at a third (independent) frame shop at my own cost. They told me that the frame was indeed bent, twisted, and had a diamond shape, and the rear axle housing was bent. I had them call the adjuster and he went to the frame shop, looked at the readings, and agreed that the frame and axle housing where bent. He gave them an ok to do the repairs to the frame and axle housing. I picked up the truck and found that it finally drove straight and the cab was lined up . They did not take care of the bumper issue or over spray because the adjuster said that I need to give Cottage Grove Auto and collision another chance to fix those issues.I once again called Tim and he said that he would get back to me in the next day or two. Three days later and I still have not been called back. Two months later, three trips to this owner’s shops, and I still do not have a truck that can tow a trailer. The loss of our work truck has been an enormous hardship. This shop has failed to do promised repairs, failed to return phone calls, and repeatedly mislead our insurance adjustor. This shop has turned an accident that was not our fault into an enormous, stressful, expensive problem that has lasted most of the summer.
Great Services. Nice new facility. Great location.
They did an excellent job giving the insurance company a high quote on the damage to my totaled car
Did a great job
They go above and beyond
Friendly staff
Great service!