I had the absolute PLEASURE of working with Tony over at Up in Smoke. I decided to have a cigar bar at my wedding and Tony recommended some of his hand rolled, mild, robustos. They were a hit. Beyond that, Tonys professionalism, attention to detail, and timeliness were beyond compare. The cigars got rave reviews and were a big hit at the wedding. Tonys prices were fair and he went above and beyond for me. I will be going to Up in Smoke exclusively from here on out. Thank you Tony!

Tony is the man. Knowledgeable and enthusiastic about all of his products, friendly, and an all around good guy.Everything is reasonably priced as well. You arent gonna break the bank.The place is clean and well organized.Whether youre an aficionado or just dabbling for a social event, hes got what you need.

We were there a few minutes early. He asked us to give him a minute then cone on in. I buy my rolling tobacco here. Its always fresh!!! This is important. Reasonably priced. Excellent service. Visit today.

Excellent selection. Good prices. The owner is extremely knowledgeable. Tonys grasp of flavor profiles makes his recommendations based on your taste preferences spot on. Make sure you try his house brand cigars and his hand rolled cigars.

Great cigar shop with friendly staff . I highly recommend.

Luv this place! The guys are nice, knowledgeable and always recommend great cigars.

Fantastic! Their house cigars are wonderful

Very classy and clean establishment. Fantastic selection.This will be my go to tobacco shop.

Great and very knowledgeable guy. Told him I am completely new to smoking cigars and showed me the way, and things I never knew.

Hands down best place Ive been to in CT. Great selection, love the atmosphere. The owner is very kind.

A+ Sweet 🐕

Excellent selection and amazing customer service. they treat you like family.

During this quarantine time most people are raising their prices and trying to make money, but NOT Tony. Although nobody was allowed inside, Tony was polite, very patient and took the time to show me different cigar boxes that he had and at a very fair price too, going in and out of the store with different ones each time until I found the one I wanted. Myself as a business owner, I know that you have to have not only patience, but you have to be passionate about what you do, and personally, Tony has all those qualities. Thank you for the cigar box Tony, my father and I really enjoy it.

A fantastic selection. Employees are always friendly and willing to offer suggestions. The house rolled cigars are well made and very good. A great shop for experienced shoppers or those looking to learn more about cigars. Highly recommend.

Well stocked with cigars and very helpful

Great place, stop by and buy a box

The walk-in humidor had mold spots on more than a few boxes of cigars. i didn’t grab any of those for obvious reasons, but the case cigars they had in the register area were fine. the hand rolled cigars that the owner’s wife rolls were AWESOME! i purchased a few triple wraps, i smoked one and it burned perfect and tasted great. i would definitely revisit the shoppe just for their hand rolls. their cigar selection is fantastic, but prices are a bit high. staff is definitely friendly. all in all a good experience, but the walk-in gives me a bit of pause purchasing from within it.

Today I stopped into Up In Smoke and immediately felt like a kid in a candy store!Cigars from wall to wall in a home setting! Tony & Nello were very welcoming and I had a really relaxing time in the lounge. Looking forward to returning very soon!!

Came in town from Tampa FL for a barber convention & needed to find a good cigar shop. This place is top notch. The atmosphere is laid back. The cigar choices are endless & the customer service is sincere. I love this place. I will definitely come back next time Im in town. I only wish there was an Up In Smoke in Tampa (hint hint). Thank you for your hospitality.

I know literally nothing of cigars. I walk in on a Tuesday night with just a slight idea of what I want (valentines present for the boy) and I walk in, and the man came right up to me and was talking to me about what I was buying. He was extremely helpful and knowledgeable but like not trying to get me to buy more than what I really wanted because clearly I wasnt there for myself. Great shop. super cute. if you like cigars then give them all your money and support small and local businesses

This is a very new facility and completely redone. Tony and his crew have been at it for many years in the local area. One of the finest lounges in the area. Beautiful walk-in, all Spanish Cedar humidor. Well worth the trip if youre not from the local area.Thanks for a great shop, customer service and a beautiful lounge Tony!!Bill

Great selection, great prices, great staff, great lounge, and a great punch card program - whats not to like? I live in East Haddam and I drive all the way here instead of visiting my local cigar stores because Up In Smoke blows them all away. If you like cigars, you owe it to yourself to check out this store.

Great selection. The house cigars are a great value. The owner is always friendly and helpful.

Staff are very knowledgeable and friendly. It was my first time smoking a cigar and Tony gave me great advice and the cigar his wife rolled was great. Definitely an eye opening experience and Ill be returning for sure. Lounge is comfortable and has a cool/relaxing atmosphere. Great place, and cant wait to try some more great cigars!

Good selection and cigars are well maintained. Humidor is kept up and there is a place to smoke here. Good discounts on 10+ cigars or a box.

Amazing selection of cigars. From economy to top shelf, Tony has it all! I would definitely go back there and send other cigar enthusiasts up there.

Stopped and got some cigars here during bachelor party in May. A bunch of us were tolling around looking at everything and we started talking to the employee, who I wish I could remember his name, was very polite and helpful explaining any questions we had. Pretty good prices and a decent sized walk in humidor and another several stocked cabinets in the main room of the store. Will by again when Im in the area for more cigars.

Great place awesome cigars real friendly people

Wonderful family owner cigar shop. Enjoy going, good prices in my opinion.

I went into this place looking for some cigars, and was not disappointed. The sales staff was very friendly. He was assisting a couple that was just getting into cigar smoking, and was very knowledgeable and patient. The cigar selection was just enough to give you choices, but not overwhelm you with them. I cant wait the check out their lounge.

Love this place. I spend too much money here. Great selection and great competitive prices and if they dont have it the owner will get it asap.

Great selection of cigars and accessories. There is a lounge area with a TV to hang out in. Also they have a porch that is very nice in the warmer weather. The employees are very knowledgeable, helpful and friendly.

Nice shop, loved the view in the back. The selection is somewhat limited for cigarettes which was the purpose of the stop. Convenient though.

Good cigar selection but certainly not the cheapest. A cutter that I was looking for was twice as much as online. Decent lounge but small for the membership fee

Good selection. Outstanding customer service.

Tony is awesome. Great selection

Huge selection, helpful staff. In addition to a wide variety of big name choices, there was also an interesting (and very good) selection of the owners own hand made cigars.

Great hand rolled cigars nice place to have a great cigar. Comfortable, leather furniture and big TV s. I will be back.

Very nice cigar shop. Wide variety of cigars.

Great selection and pricing. Very helpful for choosing the right cigars for the occasion.

Great selection and service. They took the time to help me choose the right cigars.

Great cigars and knowledgeable staff

Place is awesome. Friendly, knowledgeable guys with a great selection of cigars.

Great little spot with an awesome selection

Great selection of cigars. Plus the ones his wife rolls

A great place to get your cigars

Good prices and selection.

Love the place, great selection, amazing hand rolled cigars, but the young man with black hair behind the counter was incredibly rude and unhelpful

Great place! Extremely friendly, excellent customer service, and an incredible lounge!

Very nice selection of cigars. Tony was very knowledgeable and helpful

Nice place, nice guys...I really like it there

Great selection, very friendly. Helped me pick out cigars depending on occasion/celebration.

If youre looking for a great selection of cigars or a great lounge this is the place.

The owner was very helpful with all my needs.

Good variety of cigars. Friendly staff.

Great cigars. And a great staff.

Excellent..great staff awesome customer experience

Great selection, best shop in Cromwell area hands down.

Excellent selection, and the absolute best custom blends for pipe tobacco.

Fantastic cigar lounge, great selection of fine cigars

Great place with awesome lounge and great prices

Great selection, really friendly staff and owner!

Excellent selection of cigars and terrific staff.

Love a fine cigar

Very helpful, good selection

Good selection of cigars but VERY overpriced

Nice selection

Best cigars and lounge

Nice selection

Very pleasant

Nice people

Great selection