Great customer experience. Quality of paint is better than the orange and blue places.

I always buy SW paint.Love the quality, the sales reps are friendly and helpful.

Cromwell store is the best experience Ive had with all the stores combined, being a professional painter. The whole staff, Alex, Glenn, Tina, Deja and Joe are all what helps make the place a great experience every time.!

I got 2 gallons of stain and it is the wrong color, to light of a gray. I have been to the store twice now trying to get the color fixed to a darker gray to match our house trim. The first time they would not help at all, called again and the guy said bring it back he would fix it, going darker is an easy fix. I went back today and after he looked at the color he said - no can do - the corporation has removed their capability of mixing and matching to colors, especially when matching to wood. He said maybe in a few months the company will restore - reissue the equipment / software required, he was very vague about the reason why they can no longer mix a specific color, so come back then and you may get your stain fixed and do your painting then. A word to the wise, if you are in need of any customer service to help with your order dont go to this store.

Chris was very nice & helpful!!

We showed up like ten minutes before closing and the representative was kind, knowledgeable and did not rush us. We took his advice and our painting experience was the most positive one ever for a task I dislike. Really he was top notch and buying your top level paint was absolutely worth it

The employe that help me did a fantastic job.

I just started using the Sherwin-Williams store a short time ago. The service has always been fantastic and I just received a 30% off discount so I save $36 on my last order. The store is well equipped and the staff is friendly.

Love the staff, came in while there was a clearly insane customer, and the two ladies there handled it professionally. I always come back because of the superb service

This is one of the best paint stores in CT. Everyone is extremely helpful and knowledgable. Alex and Matt dnd the rest of the employees really go the distance to be of service. Computer tracking of your paint for wherever you use it and your jobs if your a professional. Everything you need for a complete project with expert knowledge, all in one spot that specializes in paint, not a part time employee that works in other departments too. Specialist.Give then a try. Youll be satisfied and glad you did.

Great store staff very helpful, just wish they had smaller samples when trying to decide color

Quality paints and great service

Great quality of paint, much better than home depot or lowes brand paints. Truly is one coat paint

Very helpful sales associates. Great Managers. Will help you with projects start to finish, & help you find a contractor if you need one. Hands down the best paint store in Cromwell.

They offer quart size cans of paint in all varieties making small projects very convenient and less expensive without wasting half a gallon or more. The staff is very friendly and helpful and they have sales often which also helps with the budget, not to mention a great selection of paint colors and finishes.

Staff are very friendly and helpful. Alex offered great advice for painting our first house and helped everything go well!

Sherwin-Williams paints and stains are highly priced, but with a 40% coupon they are competitive. However, it is not easy to find oil-based stain at any price, so we were happy to find it at S-W.

Excellent staff; They are always friendly and helpful. Great products and decent prices.

Great group there at Cronwell store

The staff is knowledgeable and personable.

Very nice even though i walked in 20 min before closing

Extremely friendly, patient and helpful. The gentleman working was juggling multiple customers with a smile.

Matthew was very freidnly and helpful. He gave me suggestions on types of paints...

Knowledgeable staff, great product, reasonable prices (when on sale)

Love the Cromwell, CT location. Super knowledgeable and friendly!

Very helpful

Great staff that know there stuff! The product can be expensive but you get what you pay for.

Helpful staff, great products..... frequent sales when signed up for emails

A main stay in the community.This place has been in the same spot for more than 10 years.That tells you something.

Very friendly staff, and they all know everything about their products.

Knowledgeable staff & fantastic products

The clerks knowledge and help definitely a plus

Very nice and organized store, knowledgeable staff.

They were awesome here

Very helpful picking a product

Excellent service and knowledgeable team

Knowledge about arcane painting problems

Good customer service!!!!