Great home town mower shop. Seems like Covid has been hard on everyone.

When I replaced my Bad Boy mower, I shopped around quite a bit. I ended up going with Mid-State Mowers and I am glad I did. I live in Cookeville, but Mid-States selection and their friendliness got my business. Mid-State carries Ferris, which is a great machine. If you have never ridden one, you should try them out. Great service after the sale as well. The owner is very helpful and takes the time to listen and offer solutions.

Wow love the place very intent of helping people they know what theyre talking about about selling lawn mowers about the parts they sell I bought a lawn mower there I will return there when I need something awesome

Good service and good prices and repairs

Dealer made a very fair deal on a 42in ZTR at end-of-season; did not try to get us to buy a larger mower than what was needed.

Great shop. Friendly service and good selection of mowers. Lots of brands to choose from and several configurations of each. The owner really helped me out when replacing my old mower. I am glad I took his advice. This place gets really busy on Saturday, so you may have to wait.They will take good care of you.

Been trying for a week to buy a new zero turn but for a week I cant get in touch with no one at the number, and at the store during the hours they advertise they still aint no one there so, guess Ill take my money else where . Definately not my loss

Brian is awesome. Love our mower.

Just bought our new Husqvarna and we couldnt be happier. Midstate is a great dealer, they had the model we needed in stock and gave us a very fair deal. The owner did our paper work in record time and was pleasant to deal with even though we werent locals. I would highly recommend this shop.

I bought a lawnmower here and couldnt have ask for a easier better experience. The owner waited after hours for me to arrive and the purchase was painless. I would recommend Mid-state to anyone.

Very good selection and customer service.

As a professional landscaper in Cookeville, TN (35 miles away) I have only heard good things about Mid-State Mowers in Crossville. When landscapers 35 miles away are talking about a supplier then the supplier is doing something right. I have personally never done business with this company but its representation holds up in the industry. I saw the unfair rating given to this company and thought I should give my opinion on this company. Go give them a shot, I only have heard good things!

Great service at a fair price.

The service was top notch!!

Took my zero turn Ferris to this place for regular maintenance and new blades. The machine is 10 years old with less than 400 hours on it and this was the second set of blades that have been on the mower. $200 later, drove the machine back home on a borrowed trailer. A day later, I started mowing my lawn. I got the front mowed and was working on the back when I noticed a blade in the grass. It was from my mower, the bolt had snapped and the blade came off with half the bolt still in the deck. I called Midstate and spoke to a woman who put the mechanic on the phone. I told him what happened and asked that they come get it and repair it, as this was at least partially their fault, partially the fault of the bolt. He said he would order the bolt and hung up. A few hours later I called to ask what was going on with the mower. I was not rude at all, just wanted to get the thing fixed. The woman who answered the phone put the phone down within the sound of her voice and started to berate me for thinking that they would drop everything and come pick up my lawn mower, who did I think I was. I was pretty mad when the mechanic again picked up the phone and I told him about what she had said. He was noncommittal about it and asked when I could bring the mower back there (its 45 miles at least from my house down to there). I told him I could not, I had returned the trailer I had borrowed and they would have to pick it up. He said the bolt to the deck would have to be ordered and it would be here monday or tuesday (this was a Friday). He said he tell the owner what happened. So, its Tuesday and I waited until afternoon to call about repairing the lawn mower. The short version is they said they would not pick it up and repair it without me paying them. That it was due to old age even though the bolt should not have broke apart like it did. And that was it, so Im wondering now if this was done on purpose to get more money out of me or if their customer service is just that bad. Yes, the machine is 10 year old. But the bolt had never been off the machine before and right after they put the blade on, the bolt snaps off!! I dont mind accepting some responsibility, really, I dont due to the age of the mower even though its been stored inside and has very low hours. But I do mind when Im told they are covered up, they cant come up here, they cant pick it up and I need to get someone in my area to fix it because the bolt that they had tightened (the mechanics exact words were I really cranked it on hard)broke apart with half of it still in the machine!! The most he would do for me would be to mail the bolt to me. Unbelievable. They had no problem cashing my check when I paid them directly after they had serviced it. You can rest assured, I will never buy anything from Midstate Mowers nor will I every get anything I own serviced there. I have never, ever been treated that rudely in my life, and to completely deny any responsibility they had in this is beyond belief. Again, I understand the bolt could have been fatigued (I would have been willing to pay something but certainly not picking up the machine, fixing it and paying to bring it back) but he even said hes never heard of a bolt snapping like that. But here I am, a broken bolt, no way to put the blade on because there is still part of the bolt in the deck, and they are zero help. They never even took partial responsibility for it. Oh, yes, I also told the owner about how I was treated by the woman who answered the phone and his answer was that it was mistaken identity, she had thought I was someone else. Thats suppose to be a good reason to say what she did? Seriously? Im sorry to have to post a negative review, its the first one I ever posted, but I dont see any excuse for how I was treated and the almost complete lack of help they were with the exception of mailing me the stinking bolt. And yes, Im pretty steamed as I write this.

Knowledgeable and informative

Awesome staff best place to buy a mower

Convenient and friendly. 5*****

Service was prompt and fixed what I needed.

Absolutely great selection

Mower service