user
Tobacco Island
866 N Superior Dr, Crown Point, IN 46307, United States
Appearance
Tobacco Island
Comments
Sp
Review №1

This store rocks the staff is so helpful and honest and stands behinds their products!!!! Definitely will recommend all my friends to go here for all their vape needs!!!

Ti
Review №2

This is how you run a business. Really competitive pricing, knowledgeable & kind staff, and a simple to use and understand rewards program. What a pleasure it was stopping here.

MR
Review №3

Love this place so much, such great prices for such good pieces

pe
Review №4

Great selection. Pay the extra five bucks for one in your range. Tap the glass, youll hear it. Some kind of fake or partial glass pipes. Awesome ladies working. Lots of quality CBD options, but I dont use anything but Charlottes web for tincture, not available yet. But great creams.

We
Review №5

Really great people working behind the counters, good products at fair prices, this is one of my favorite smoke shops.

Er
Review №6

So I use to go here all the time before the pandemic. At least twice a week. Today I went there and the 2 girls that usually work there were not in. Instead there were two men there. They had the worst customer service. I hate to play the BROWN card but thats how they made me feel. Ive sent hundreds at this store in the past. I will NEVER go back there again. Those 2 werent helpful to me or my husband. Such a shame.

Ol
Review №7

Tobacco Island in Crown Point, IN. is a great place to shop for all your vape, tobacco, cigar, CBD oil, and pipe needs. Friendly helpful staff, and great service. Highly recommended!

Ni
Review №8

Love this store, the people who work there are the best. Very helpful

Cl
Review №9

I love this place. They have a wide selection and amazing staff. They are friendly and knowledgeable. They are hands down the best shop in the area. I highly suggest that you stop in and check them out.

St
Review №10

Jen is the bees knees! I’m anxiety queen and I love coming here and only come here. The point system they have is amazing I have gotten sooo much free stuff for spending the same as I would anywhere else and it just goes off your phone number to enter every time you come in. Her sister and her own three locations I believe. Crown point, schererville and by next month Saint John. Amazing women. If anything has been wrong they fix it immediately and help you with every single thing you need. Tell them Stormmi sent you she knows me well!!

An
Review №11

The staff there are extremely knowledgeable staff and great customer service. They are always there to lend a hand when making any kind of tobacco related purchase. 10/10 would definitely shop there again

Ja
Review №12

Absolutely LOVE this place. Jessica and Jenn are the best! Super friendly and very knowledgeable. If I am looking for something they go out of there way to see if they can get it in stock. My husband is an over the road driver and if I tell them in advance they always make sure they have his juice in stock for him. They even go the extra mile to call me to let me know its in. LOVE, LOVE, LOVE this place and their staff!

Cr
Review №13

Steve and Tristan were incredible helpful and personable. Keep these fellas around. Clean shop and knowledgeable staff all around but these two went above and beyond. Great friendly staff that will help you get exactly what youre looking for.

Jo
Review №14

My mod had broke and needed one and the woman behind the counter took time to show me the new models and I was not looking to spend a lot of $ but she worked with me and gave me a great deal and I love the vape and the store

Ni
Review №15

Nice vape shop to go to to get mostly what youre looking for

Au
Review №16

I absolutely adore this place. Everyone that works here is so kind and helpful. And they have a great selection of disposables, juices, mods, glass, EVERYTHING! I would give more stars if I could. I will never shop at another store, no one takes care of me the way the staff here does. I highly highly HIGHLY recommend shopping here

Be
Review №17

Awesome store. Love the staff and the selection.

al
Review №18

Great selection! Great prices! Staff is extremely friendly. Will definitely recommended to my friends and family! they take really good care of you here!

Ja
Review №19

Union discounts and they respect the military. Love the service.

ti
Review №20

Love the staff. They are amazing!! I was having an issue with my product and i went in annoyed, but the owner was there and she work on my device she was really nice and pleasant and helpful and she fixed my device with such easy. OMG she was amazing!!!! Defiantly recommend this great place!

Mi
Review №21

So the first time I went in the tall long brown hair guy was very nice and respectful. He let me take my time and helped me figure out which glass I needed to replace on my tank because I couldnt remember if it was a Phoenix or falcon. Went through a bunch of different glasses and showed me different tanks to figure it out. Hes the reason for the added 2 stars. Heck I would have given 5 for him. Didnt rush me and was very chill and patient and NICE. That was right when they opened too. Its not my usual shop but this one opens an hour earlier which is convenient. The second time I went in the stout blonde guy acted like he didnt wanna be there (or be up that early at 930am) wasnt wearing a mask or asking other customers to, and was very impatient with me. And they either have the worst vape batteries available or he gave me the worst set for the price of the long lasting ones I get at my usual shop. They dont last nearly as long as my re wrapped 2 year old batteries. I was a bit indecisive on juice flavor because my usual juices werent there and I kept apologizing because he made me feel like I was making him work extra hard for asking about the different flavors. Then when I asked about a brand of juice he said theyve been around forever and he made a face when I said Ive not seen it before. Ive been to shops around the country for the past 5 years and no one has ever made me feel like that. I thought at first maybe he had a rough night, but a regular came in and he was smiley for him. I was polite and smiled the entire duration bc I too work in retail and cant stand Karens or rude customers in general.

An
Review №22

These guys are great 👍

Ja
Review №23

This place is awesome! If I could give it more stars, I would!! The girls who work here really know what they are talking about and take their time with each customer. Customer service and education is definitely their priority! I never feel any pressure to buy anything, but I do learn a lot from each visit! This is definitely a place to check out.

Ja
Review №24

Great Great place and Great Employee’s !!! First time visited very welcoming . Would highly recommend .

RO
Review №25

Great customer service. They were helpful and knowledgeable about cigars, which I needed as a beginner.

Co
Review №26

Very knowledgeable staff. Staff is very friendly. Cigar selection is AMAZING!!!!!!

Jo
Review №27

Out of all the vape shops Ive ever been to the employees at tobacco Island in Crown Point are the nicest and the most helpful people Ive ever met at any vape shop

Sh
Review №28

Love the owners. They are so knowledgeable and willing to help you out as much as possible. They are very knowledgeable about all their products, they will answer anything they can for you.

ke
Review №29

Great selection! Great Staff! Helped me with my little vape pen. They got it working again.

Sh
Review №30

This is my favorite store for vape products and glad. So many selections. The staff is attentive and very knowledgeable on their products. I will never shop anywhere else for these products. Thanks you Tobacco Island!

Ty
Review №31

In love with this place so many options an sales good prices lover it here

Da
Review №32

Selling to minors. 16 yr olds can buy anything. Great job guys!!

to
Review №33

This is a great shop. The people are friendly and knowledgeable. They have great prices on all their products. They have a selection of vape juice I have not seen anywhere in town. The prices are great!

Li
Review №34

Super friendly, super knowledgeable and a great rewards program! Jessica took so much time teaching me info about new products and devices. Definitely stop here and definitely buy something!

Ti
Review №35

This is a very different shop from all the rest. They have juice on their wall i have only seen online. They have low prices on their juice and the girls in the shop are knowledgeable and friendly and very helpful with whatever you need. I highly suggest you stop in and see what they have to offer. You will not be dissapointed.

Th
Review №36

Great pricing! Very knowledgeable staff!Coils and vape juice nicely priced. Great cigars and they have a cool rewards program.

J
Review №37

Reply to the owner: Im the customer, I dont care if the other shop is doing it the right way or not. All that matters to me is getting the most bang for my buck. I dont buy separate pods, I buy it as a pack always and in the end that came out to the same price the manufacturer sells it for on their own website regardless of how the shop is charging me for the product. Thats no deal or scam to me, that is simply buying something that is not overpriced. It is fair value. You guys charged me $3 more than its worth and for the Youcan coils you charged exactly DOUBLE the price of what I paid at a different location and for what it is worth online. Bottom line is your margins are set way too high. Good luck in the future.Original post: The girls who work there are knowledgeable about the products and are extremely nice, but prices are outrageous compared to other smoke/vape shops in the area. I was told that for them to price match something from another local shop I would need to bring in a copy of the receipt, so I did just that and the tune changed immediately. Now all of a sudden its not possible to price match 🙄. Oh well, I got my refund and went on my way. Plenty of other competitively priced stores that will keep my business.

St
Review №38

Y’all this is the best tobacco store in the area great cigar selection is great! Service is great!

Gr
Review №39

Great friendly staff!!! Very knowledgeable. Great prices on vape juice! Biggest selection I have ever seen.

Sa
Review №40

I come here everyday almost. Love their line of xtra disposables. One of the only places in the area that carry them now!!!

Ja
Review №41

Amazing business. Very good employees

Ja
Review №42

Super friendly and helpful

Da
Review №43

Wonderfull store! Wide selection! Staff are friendly and know the product! This is the ONLY place i buy my vape products

Ma
Review №44

Best Customer service! Best Prices in town Hands Down. Jen and Jess take care of everyone. These ladies take the time to help you find exactly what you want.

J
Review №45

Great Customer Service! Those girls that work there are very knowledgeable, Helpful, and extremely friendly! They are super great! I will be back again!

To
Review №46

This is nice well stocked shop. They have a wide selection of cigars. The staff is very friendly and it always a pleasant experience to stop in and say hi. They have a wide variety of products. Every thing form vapes to cigars and more. If you have not stoped in to check it out you are missing out. Stop in and say hi you will be glad you did.

Ma
Review №47

Not open during advertised hours. Door locked business lights on, open sign lit. Was there after door and website says open.Called no answer as well

Ra
Review №48

Place is awesome. Great prices and excellent staff. Will definitely be back.

La
Review №49

I love this place! Huge variety, owners are super friendly and knowledgeable, and theyre cheaper than other local vape shops.

Am
Review №50

The staff knew a lot about all the products. Helped me make an informed decision on exactly what I needed. Didn’t try to force a sale either which made me enjoy my experience.

St
Review №51

Very knowledgeable in vaping, she helped me out since Im switching from cigarettes to vape and hopefully can quit all together!

Ma
Review №52

This place is awesome they have the best price on all there products

Ar
Review №53

I love this place. They have a wide variety of item. The uni i bought is an amazing product. Thanks Jen and jess for suggesting it. They have everything you might need. Vape juice that is new to this area. They have a wide selection of pods and pod devices. Glass hooka they have it all. I love it there. Check this place out.

[D
Review №54

My favorite place to buy vape products

ab
Review №55

Awesome place plenty of flavors to choose from

Er
Review №56

Great staff amazing people great selection

Ro
Review №57

The ladys know there products and how to use them. Great job great service

Za
Review №58

Really helpful staff, and great working products

Ja
Review №59

The ladies were so helpful

Ju
Review №60

Very awesome staff

Information
4 Photos
60 Comments
4.7 Rating
  • Address:866 N Superior Dr, Crown Point, IN 46307, United States
  • Site:https://tobaccoislandinc.com/
  • Phone:+1 219-213-2270
Categories
  • Cigar shop
  • Vaporizer store
  • Hookah store
  • Tobacco shop
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:Closed
  • Thursday:9AM–11PM
  • Friday:9AM–11PM
  • Saturday:9AM–8PM
  • Sunday:9AM–10PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • Smoke Shop1115 N Main St, Crown Point, IN 46307, United States