Today, we couldn’t even get through the aisles due to all the empty carts and dollies, as well as carts for stocking. If your customers can’t get through the aisles, how are they going to show there? The employees stood by and watched us struggle to get through the aisles and did nothing. They were not stocking from these carts, just standing there talking to each other. Last time we went, we couldn’t get a length of chain cut for waiting for an employee to help us, whenever he finished chatting. The time before that we gave up after waiting in line 15 minutes. They also rarely carry the dog food we use, though it is a major Diamond Naturals food. And today, when we complained to each other about blocked aisles while trying to get to the register, the sales associate heard us, and did not apologize but complained about us to another customer and then was outright rude. We won’t be back.

Have the absolute worst time getting propane here. Its always an ordeal. We actually stopped visiting for a year after waiting 30 minutes cause the one propane guy needed to take his break. We dared to try again yesterday and it was the same nonsense. The cashier said ok when we said we needed our tank filled. We shopped, came back, only to discover propane guy was on break again and wed have to wait another 10 minutes. After already waiting 30? Hard pass. Why is it ACE hardware always has someone to fill our tank? We give up on tractor supply. Yall can be the nicest people in the world, but to have customers waiting between 30-45 minutes in an empty store for a refill is unacceptable. I suggest yall stop selling propane if you have no one available to fill the tanks.

Nice people very helpful

Ive been twice in a week to have propane tanks filled and both times were told no one certified to work propane refill tank

I was disappointed since my last visit to the Cullman store. They have rearranged departments and the inventory of certain items is cut in half. The employees seem too busy to help you whether they are busy or not.

This is a awesome site n luv there stuff💯🙌

Great store but was told providing my phone number would allow me to not keep up with receipts... If you have to return an item you HAVE to have your receipt! Would have kept it had I been properly informed!!

Called tractor supply in cullman Alabama today to see how much propane prices were and the lady told me what they were, but she failed to mention was that there propane guy was leaving at 4 today and the will stop doing propane services at 4 so i figured i wouldnt have to call and look around for propane considering they sell propane. So long story short you can only get propane from them at there convenience

Always friendly service

Stood in line couldnt get checked out fifteen min, they opened another line people behind me checked out before i could pay .i gave up put my items back left the store. 2nd time this has happened in 2 weekends. Will not go back to shop there .

First time Ive ever been in there. The staff seem very knowledgeable and willing to help. I would definitely go in here instead of going to Lowes or Home Depot. Much easier to get in and out

Love shopping here .... I usually find things here I cant in other stores. Plus, I like hearing the baby chicks. 🐣🐥

I bought a Bad Boys Lawn Mowe they’re not even six months old it broke down and I had the extended warranty now they say I have to pay $300 more it’s not covered by the warranty from the manufacture nor the extended warranty what a rip off

Always a good place to start if you need any mind of animal feed

Tractor Supply is a good store. They are friendly and have things you cannot get other places. The prices are reasonable too. I love to browse through it.

Friendly people. Bought a lawn mower there had to take it back swapped for another one had to take it back and pay a bit more . But over all the staff were very friendly and helpful. The store is clean.

Refused to fill up my propane tank because it was dirty...Wont be doing business with this branch again.

Its clean and friendly. I usually only shop for 4Health whitefish and potato recipe dog food. They dont always have the large bags so I get the medium size bag. Its the only dog food I have found thats affordable that my dog can eat. They have coupons too if you ask for them.

Always love shopping at tractor supply! Has anything from bird feeders, humming bird feeders, to pet and livestock feed. Also a great selection of decorations for indoors and out!

Returning a hose that burst. Absolutely no problems with return. Had receipt. Very courteous and friendly cashier. Enjoy shopping at Tractor Supply.

I buy my dog food and treats here. Always easy to get in and out. People herd are all nice and answer any questions you may have.

They match Rural King price thats great

Help us get out quickly with what we needed

Friendly staff..Easy to find what you need. .

Always Very friendly!! Have What I need, clean, Well organized, Everyone is helpful, the parking Lot is Clean and well it!! Even with All the farm Supplies and equipment it Stays clean and does not Smell bad!!

Great Service and Great Staff. Prices Are Good, Clean Store, & Friendly Atmosphere.

Horrible service. I phoned twice to find out if a product was in stock before making the drive. I was put on a lengthy hold..called back. GIRL said too busy and for me.to hold on again.Rode while.on hold. Another 18 minutes. Pulled up.to store. NOT BUSY. She was very RUDE.Will not return to this store.I would give a zero. Not a 1 star

Takes 15+ Minutes to get loaded everytime Im here when i order a pallet of blocks.

Alway have great service. Chris always takes care of me when I come in to by feed. Je loads it up on my buggy and then he meets me up at the register n will load it into my truck.

Very helpful helping me pick out my dog and cat food. They also loaded it in my car for me. Took my dog DeX with

Good store with helpful ppl

One stop shopping that also has things like necessary shots that your animals need.

Great store for the person who doesnt mind getting their hands dirty. The place to get anything for maintaining their farm or farm equipment

Update: Called the corporate number like I was asked. And that was a waste of time the lady that I talked to knows nothing. So she said they was goin to have the manager of the Cullman store call me. Guess what its been a week and nothing from any of them. Like thats a big surprise.Took Angel in for a bath and to exchange a bad pump that wouldnt hold compression.The doggie bath had one stopped up and the other tub didnt have any hot water and I didnt know that until I had soap on Angel. So after almost finished and her starting to shake from getting cold I had to put her in the other bath to get her rinsed off. No towels to dry her off. She doesnt like the dryer.Then they wanted to charge me $10.00 more for the same pump we didnt have a week. And it was used.

Great place to get propane tanks filled

Their new building is much better. Good selection of animal feed, but not much tractor parts.

Me and my dad would always go there and they have a lot of good Christmas toys on Christmas 🎄

Great place for anybody gardening, raising livestock, mowing your yard, and many other things. The staff is very friendly and helpful.

Worst place to try to refill propane. I have try 4 times to refill my propane tank. And every time they do not have someone certify to do it. I even have call ahead of time to ask if some certify to refill propane will be in the store to do it, they say yes and when i get to the store well no one is there to do it. This is the only place close to me 35 min away to refill my propane tanks, but the worst.

I love TSC! Havent been to a bad location. Everything the hobby farmer needs under one roof. Wife likes to go too for the clothes and hardlines. And chick days! Each location also makes there store available for pets adoptions regularlysome weekends Where else can you get tractor parts, implements, trailers, good quality feed and dog food and so much more under one roof?

Good friendly people, thats alot now days,

Farm supplies, gardening, tractoring theyre there for you. I went in to look at fencing supplies for my mothers garden.

Friendly and knowledgeable staff...clean store... Great service and prices all around.

Some of the associates are nice and even help me load my feed into the trunk of my car

Love the store. The staff are great, but not nearly enough people working. Hate going here on weekends due to long lines at the register and nobody at customer service desk 75% of the time.

Nice new store. Not enough registers open. One was closed so went to the other, stood in line and when I was next in line, he put his sign out and said sorry, youll need to go to the other side which was now open. Geez

Very friendly staff and helpful too! I like the new building but the rows are too close and narrow. You can bearly turn your cart around.

Took item back got the right spray.. no problem. Cashier was great.

Found everything I need your service good people

I love the new pet wash station. Its a great way to bathe your pet at only $ 10 . Check it out

I love all the saving I get at tractor supply very friendly people

Love this store. Staff extremely helpful and knowledgeable.

Great deals on stuff needed around the ranch. Good pet supplies and food too.

I ordered a $4,000 lawn mower 8/28/18 online it was supposed to be delivered to the Tractor Supply in Cullman, Alabama, tracking number says it was delivered in Decatur, Alabama. Tractor Supply charged me almost $4,800 (with shipping, taxes, protection plan, which both were taxed) saying that I picked the lawn mower up, I have proof that I did not pick it up and they have NO PROOF that I picked it up, yet theyre still charging me. I have made 15 phone calls to them trying to get this solved and today(10/9/18) Im told that they will no longer talk to me because I got a little upset and told Gavin, the so called team manager, that I was to the point of contacting a lawyer because of all the run around i was getting. Tractor Supply did not ask the person they say picked up the mower for the email and government ID, which they said was what I needed to pick the mower up. I still havent received the email saying to come and pick up the mower. I went to the Cullman store to cancel the order, they gave me back the shipping cost(which they was not supposed to charge me) and I told them to cancel the order. I thought the manager knew how to do his job but apparently he didnt, but I did get an email that day (9/15/18) saying I was getting a refund of $4,119.99. I still havent gotten it yet. I have asked SEVERAL times for written proof of who picked up the mower and Tractor Supply can not show me that proof. They know they messed up big time and I cant afford a lawyer so Im screwed. People, do yourself a favor and never buy anything from Tractor Supply. In the stores or online. Go to Royal King if you have one in your area.

I only drove a friend here so he could pick up a few items. From what he shared with me his shopping experience was quick and hassle free.

The staff is always so nice and always takes the time to answer all our questions!

Always love tractor supply. Best place to get cat food.

I love this place the very best they can be!

Customer service is amazing, the staff was attentive to my needs and the store manager Chris was very nice. Highly recommended.

Super friendly workers. So much more room than their previous location which means a bigger selection of products.

A good place to get all of your animals food.

Love it here. Always have what we are looking for.

They was very freindly the guy help me out find what I went after and he was very nice

They usually have what I want and they are very helpful they treat you like youre a real customer

The new store Is fantastic. Helpful and friendly staff eager to assist you.

New tractor supply in cullman it could use more respect for its customers

Have always loved tractor supply. Staff very helpful when available.

Pleasant as always. Great people in your Cullman Alabama store.

Always friendly Great prices

Love the bigger building! And if we dont see the item right off, they help us locate what we need.

Great prices . Friendly staff.

Found exactly what we wanted.They moved into bigger place and everything is spread out where you can see better.Way to go TRACTOR SUPPLY!!!!!!😄

Good selection dog cat horse cattle products.

Nice new building.employees are very Helpful and frendly .fast service great prices .

It all was a great place the people all was help and nice

Very nice store, I like shopping here. The check out guy though had a face of stone, could have faked a smile at least.

Very helpful and nice people who will help you out with anything that you need. Thanks

They didnt have the tires for my lawn mower in stock and the price for tractor tires is very high, however cheaper than lowes.

Long check out line initially. Employee recognized problem after a while and jumped in to solve the problem my

Always my favorite place to shop. The folks there are great.

Not much choice in goat feed. Other than that, all good

Staff is usually polite, but when I called to ask about propane the man was rude.

Was able to find and get what I wanted and needed

Staff always friendly, but could use more associates in the store. Overall like the store.

TSC has a DIY pet washing station.

Nice store, clean, friendly staff, good array of products

Great service every time love all the employees

Unorganized store they put a sale tag where the feel like it then when you go to the counter its not on sale. Went to buy 6 27ft by 2inch rachet straps with flat hooks, get to the counter and she rang them up as full price and said the ones on sale had j hooks which the sale tag didnt say anything about and was in front of two full cases of 27ft by 2 inch flat hook straps. Did the same thing when they had grease on sale. They need to pick up the slack on management.

Purchased propane and dog food. Super service and quick checkout.

Love this place!! Had everything I needed!

Very nice and friendly store to visit highly recommend

The service was great. Got what I needed with a little help and out in just a few minutes.

Fast service. Friendly people

Always have what I need and easy to find.

Very good service

I had a problem with fence insulators that had a manufactures defect the manager. Took care of my problem. He opened up all the bags on the shelf to check for more defective insulators and removed two bags that where bad.

Lots of farming stuff and reasonably priced

So many interesting things to look at!!

Great selections, knowledgeable staff, great prices!

They have a good inventory of idems