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Wrights Auto parts
79 Garden St, Cumberland, RI 02864, United States
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Wrights Auto parts
Comments
De
Review №1

Very helpful counter people, full service recyclers, locater service, they have the part you request ready when you arrive at a very affordable price and parts are guaranteed

Rh
Review №2

Had the transmission we couldnt find

Mi
Review №3

I recently purchased a defective Transmission from Wrights Auto Parts. As a disabled Veteran, I never expected to be treated so badly by a Company. I purchased a Transmission and the Mercedes Dealer checked and confirmed the part was bad. I spoke with Ben at Wrights and he arranged for the Transmission to be picked up. It has now been over a month and I have not received my refund. Ben emailed an assured me it would only take 3 to 7 days to refund my money. To date and many emails/phone calls later.. I still have not received my refund.

ro
Review №4

Purchased some parts from this place. Ended up arriving damaged. Called to let them know the same day that parts arrived damage. Asked for a replacement “yeah sure we can” weeks go by nothing come ins. Call again “your parts got lost in the mail” funny how they didn’t the first time they sent them. We will issue a refund. Week goes by nothing refunded. Called again “accounting guy is not in we will call back” A month when by since original purchase no refund no replacement parts! THEY DRAGGED OUT THE TIME SO I COULDNT DISPUTE THE PURCHASE WITH MY CREDIT CARD. It has been a month since original purchase and it’s to late to dispute. I wonder how many times they did this to other customers. STAY AWAY! They don’t care about customers..

Ol
Review №5

Do not do business with this guy, they are criminals, they sold me a bad transmission claiming that it was a good transmission. I was trying to negotiate with him for the repair but he said no he wanted me to bring the transmission to his own guy to fix after i already pay for labor.. Please avoid doing business with them. I will not recommend them to my dog.

Mi
Review №6

This place also goes as achase recycling,and DO NOT BUY A THING FROM THEM!! The rudest,most arrogant JUNK dealer i have ever dealt with. Answers the phone with a loud and unprofessional HELLO! No mention of where you called. He sells you a BROKEN and INCORRECT part,then wont make good on it or give you the money back,after several phone calls. we havent been down that way lately! I dont care! Mail the check back at least and pick up your garbage part whenever. This has been over a month,and still no resolution!!

je
Review №7

A smaller junkyard with cars on top of cars on top of cars.Fun to wonder through the maze to find what you need..or what you dont need.Prices were very fair when you pull the part yourself.

An
Review №8

BAD company!! THE SELLER IS LIER!!!I ordered transmission, when I come for pick up the transmission I was disappointed, it looks like piece of che..... the seller lied for me about mileage(he told me it’s going to be 83000 miles, but really it’s was more). I did cancel the order, I use my credit card for payment. I waiting 10 business days for returning money and the seller didn’t return money. When I called to him, he lied for me it’s bank problems. I will believe my bank and police help me!If you want lose money and lose your time buy parts in this junkyard!!!!

Da
Review №9

Best prices and huge inventory. They always have the part I need at a better price than other yards. Its worth the trip to save money and get the right parts.

Su
Review №10

Great place! I was able to find parts for my imported right side drive Japan model Nissan Teana! Shipped for me too! very helpful

ju
Review №11

Guys had the part we needed, sent wife to pick it up and they stated 10 bucks to put it on. We had no issue with that however when we went to pay the bill Ben our contact chose not to charge us as it was an easy install with no tools. Good, busy guys and great service. Definitely do business again.

lu
Review №12

Please call ahead with exact wants and needs before visiting. Talk about a place out in the sticks, dirt roads and all. In any event make sure they have exactly what you need or you will regret the drive.

Ca
Review №13

Good people, best price for a sway bar of a Range Rover Sport with ACE. Worth the trip from NYC to RI, will buy again.

le
Review №14

Beware of this junk yard, they do alot of shady business, they sent me a damaged engine, i spoke with Ben....He wasnt helpful at all, very rude and and lack good customer service. ...Please take my advice and stay away

M&
Review №15

Wrights said they had a wheel rim for our customers Volvo- i called everyday for a week following up on it- they kept saying they would ship it out tonight. Then they said they dont have a rim, and that i was out of luck. Try telling that to our customer who has been immobile for a week.

ma
Review №16

I was very patient for 2 weeks trying to get the right part. Never got it and they had more excuses but no results. The last call someone pretended to have a foreign accent and said they didnt sell parts. Buyer beware

Ri
Review №17

Great place, good selection, good price. Left my credit card behind and they promptly mailed it to me (and didnt use it!). Seriously, a good place and worth the trip.

Jo
Review №18

Made deposit on ford short box for a truck I have here in ct. the thing was mint in the pictures and everything I was loooking for. I get the o my to discover that the bed got backed into by the machine operator. They didn’t call me or anything so I drive 2:15 to go get what I was expecting to be mint bed for it to be now completely a waste of my time and gas money. Very unprofessional

se
Review №19

Awesome service great parts conditions definitely will be coming back

An
Review №20

Staff is more than helpful and if they are busy the owner Bill Ricci stepped right in and helps as he did in my case.Prices are the lowest and if they dont have the part they will locate it. One stop shopping,

Bo
Review №21

I nought my window here, great deal and good service. They will not install anything.

Tr
Review №22

The manager, Ben, is the rudest person I have ever spoken to. He advertised a part for $350. Upon arrival to pick up the part on a Saturday (with cash in hand), it turns out that he had incorrectly advertised part. It wasnt the part we thought we were paying for. He said he could order the correct part for an additional $100 and it would arrive on the following Monday. That didnt happen. The part finally arrived on Wednesday.Feels like a bait and switch ... definitely false advertiser and rude! If I could give no stars, I would.NEVER, EVER do business with this company again!!!

As
Review №23

Awesome service! I called to order a part and was very pleased with their customer service! They shipped to Colorado for a very reasonable price!

Do
Review №24

My experience was awesome very cool.amd helpful i will recommend a visit if your looking for parts a t a good price

ja
Review №25

One of my favorite yards to visit large abundance and variety of cars and trucks, even a couple of boats. The owner and all the staff are super helpful, and know every car and where its located.

Wh
Review №26

Great service and parts best prices

Eu
Review №27

The worst place to buy parts. Never hold their end of the bargain. Dont give this guys business if they cant run it.

Mi
Review №28

Had the computer i needed for my 91 van worked like a charm. Going back for more goodies. Excellent price to.

VI
Review №29

Always great prices! Huge selection and willing to negotiate! Good old fashioned business!

Ma
Review №30

Beware of this place. And especially BenShould have known not to do business with a place that demanded cash. When there was an issue with the part they took it back and refused a refund. Stay away!!!!Had contacted them over 30 times they keep playing games. So I was robbed for my money. They took back the part and still a month later refuse to reimburse.

Ca
Review №31

I was robbed for my money. They sold me a defective engine and then didnt want to issue a refund claiming theres no return on parts not wanted. They wanted to do an easy fix on the defective engine and still expect me to take it back. Worst service ever.

Vi
Review №32

I like being able to go pull my own parts and they are open on Saturday

Al
Review №33

Sell used parts as good with no warranty and when you realize parts are no good you can’t get a refund or exchange !!!

Te
Review №34

I have placed an order for an engine couple of weeks ago, and still havent got the tracking number for my shipment, dont know what they are doing with my order

Ra
Review №35

The best service around, reasonable prices, plenty if inventory.

Id
Review №36

A complete jungle. NEVER leave a deposit, they dont have the inventory, it wont be ready when they say, and youll wont get your deposit back. Also, if you do go, get a tetanus shot and wear hiking boots. This place is a nightmare in the middle of nowhere with an unprofessional staff. Not worth the cost!

Am
Review №37

Great prices fast service +++++Excellent selection of cars and partsI never seen so many cars at one place ever100s and 100s of cars at this place

Le
Review №38

Make sure they have parts before going.

Re
Review №39

I dealt with Ben and he was really nice and prices are reasonable ordered my headlight and it came in two days.

Li
Review №40

Very good prices and good people. Will definitely do business again!!

ro
Review №41

Nice place to get parts at a cheap price

In
Review №42

Excellent prices great place to buy!

Te
Review №43

Horrible experience with this company. sent motor in horrible condition, motor was returned and we are still trying to get a refund to my 77 yr old dad, waited weeks weeks & weeks and still getting the run around. the obscenities that Ben has used towards us and the unprofessionalism goes beyond words! Scam & Liars. taking advantage of the elderly? good work ethics, I think not!

V
Review №44

The worst experience I ever had! Sent me totally wrong part! I had to send it back to them. They got it two weeks ago, but no refund on my account. Every time I call they make new excuses and they never call back!

An
Review №45

Awesome guy at the counter!!

Ma
Review №46

Said they would ship my part tuesday...its thursday and still never shipped

Th
Review №47

Very rude and unprofessional,I went to the place after hours to get a part as they told me to do and the manager stuffed the money in his pocket and wouldnt give me a reciept.I had a good mind to call and find out who the owner was and let him know the guy is stealing .

Ro
Review №48

Great customer service and knowledge

ch
Review №49

Always have what I need

Da
Review №50

Junkyard, nice helpful employeees

Vi
Review №51

Didnt have the part I was looking for when they said they had it but they called somewhere else and got it for me

Ba
Review №52

Very disappointed with prices.unless you know what parts are worth you may pay 50 percent more.

No
Review №53

They got my driveshaft to me in 1 day

An
Review №54

Good part cheap

da
Review №55

Had parts i need for my truck. I will go back for more parts

Ka
Review №56

They got what ya need for discount prices

Bo
Review №57

Sent us a junk engine and would not warranty it.

Se
Review №58

These sellers are thieves

He
Review №59

Its a junk yard, what can you say.

Ry
Review №60

WORST PLACE TO ORDER PARTS..I ORDERED PARTS IN MAY 2018 I WAS SENT AN INCORRECT PART..FOR WHICH I RETURNED..THIS IS NOW OCTOBER 26 2018 AND STILL DID NOT GET REIMBURSED..THEY ARE CROOKS.

Jo
Review №61

This place is a joke they sell you the wrong part and dont want to give me my cash back and it was the same day they said I had 90 days and they wont even take it back they wanted me to come up with a other 400 just for the pace o needed

Eg
Review №62

Is my job everyday

Br
Review №63

Nice

Al
Review №64

Excellent

Or
Review №65

O.k.

Information
11 Photos
65 Comments
3.5 Rating
  • Address:79 Garden St, Cumberland, RI 02864, United States
  • Site:http://wrightsautori.weebly.com/
  • Phone:+1 401-647-1700
Categories
  • Auto repair shop
  • Used auto parts store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Planning
  • Quick visit:Yes
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