Our car shopping experience was mode of a blessing than a hassle. Dalton was knowledgeable of the features on each model, and Zach was able to help us find the perfect vehicle. Very accommodating and welcoming. This is the second vehicle we have purchased from Eastern Shore Toyota- would definitely recommend!

I am loving my 2022 Camry! I cannot recommend Eastern Shore Toyota enough! This makes the 3rd car purchased by my family in less than a year! All of us received top notch service from Mack and Brandon! Not only were they very respectful of my budget, but they went out of their to make sure that I got the car I wanted! Thank you!!!!

Billy West is the best! He is a total asset to this company. He takes the absolute best care of all maintenance for my vehicle. A guy who truly cares about his customers and their safety on the road. I would not take my vehicle to anyone else! The waiting area is nice, comfortable, and clean. They also have a wonderful snack area with a large variety of items to choose from.

My 1st experience coming to Eastern Shore Toyota was GREAT!!!!. Im from up north and I needed a oil change before heading back. I was very pleased with my Tundra being serviced in a timely manner. My sincere thanks goes to Mr. Lindsey Blunt for his friendly demeanor, professionalism, and top notch customer service.

I went into this dealership with a very specific budget and idea for a vehicle. The ridiculously long and bad sales tactics used to box me into this car were infuriating from the get go. The final “negotiated” price was 40% less than what I was originally quoted. We all expect some “wiggle room” from car guys but come on!Then I’m sold an “auto butler” package to have 2 full details twice a year and have a manager check and make sure that there is not interior damage on my lease. Seemed like a good dealToday I go in and sit for 2.5 hrs for my car to go through the car wash and my carpets cleaned. My center console is still dirty, my dash has been half wiped, and there’s new mud all Over my passenger door. The customer service rep calls me and informs me that I got what auto butler offers.I’m making my review 2 stars because the first guy I worked with was wonderful and energetic. Once I was “inside” my experience went downhill.Bottom line: if you’re hoping for a better-than-industry-reputation experience, this is not the place. They’ll jerk you around and oversell you

We recently went and traded in our car for a new one. We worked with a gentleman named Kale and he was amazing! Literally the quickest most pleasant experience we’ve ever had purchasing a vehicle. The was our 4th car purchased through this dealership and we highly recommend asking for Kale when going to purchase a car from here!

I was very happy with my service today. R. J. was my service advisor. He explained everything and I was done in a timely manner for my oil change and battery service. I also got to meet Brandon Donerson, VIP sales consultant. I was very well taken care of here. Ill be back and would definitely recommend Eastern Shore Toyota!

Very poor customer service. When I finally got the attention of a salesman and was able to ask questions about financing. Was treated like it was beneath them to even talk to me. Went across the street to eastern shores used car lot same company was treated well all my questions were answered . Will not recommend this dealership to anyone in the future

Top tier dealership when it comes to professionalism and customer service. Nate was an amazing car salesman and contacted me multiple times trying to get the deal done. You can tell he cares about what he does. Hes by far the best car salesman Ive come across and Ive worked for a car dealership myself. Regarding finance, Gary and Mark were great to work with and they did an incredible job with helping me get approved. 10/10

The experience was good, except for two things I was notified by the app the status of my care from the service department said my car was Ready but in all actuality it was not I still had to wait around 40 minutes more before they had got the paper work and was able to close my service ticket. The second item was my cars notification still says service required, after I just left with my service completed. This item needs to be added to the service guys check list when service has been completed, now I got to figure out how to reset the service reminder or take back to the dealership which is 40 minutes away.

This was my first visit to Eastern Shore Toyota and I was very pleased. Upon arrival to the service department they had all hands on deck getting people signed in. Out advisor was friendly and personable. Since I had multiple items done I left the car there and was able to remotely monitor the progress of my appointment. I received a call from the service department immediately upon completion. The bill was very close to the amount on the estimate. And lastly, Ive never had such a thorough car wash at a dealership!!! I will definitely return to Eastern Shore Toyota for my auto servicing needs.

MR.Ed Reese is the salesman to go to he works with you and is very nice and friendly I love my car thank you so much !!! If your looking for a car eastern shore is the place to go . Salesman Ed Reese!

Eastern Shore Toyota is a wonderful place to shop for a car. I have had a wonderful experience each time I have been there. I have had kind and respectful service. I have had two cars. And one I still have today. Thank you Eastern Shore Toyota. I love my 2012 Toyota RAV4.

The staff that serviced me was very polite. There was one very professional dressed young woman in a black skirt and white blouse that was so pretty and polite that was so sweet to my granddaughter. She offered her a snack and showed me the play area. My oil change and tire rotation was just a little pricey. Overall it was a great visit.

This dealership and Assistant Service Manager Billy West made our unfortunate roadside hazard experience as pleasant experience as possible. Keeping us informed of the damage to our tire and front end, selling us 4 tires and repairing the damage to get us back on the road safely and quickly couldn’t have been any more professional and courteous. Thank you to Mr. West and his team.

I was greeted a few minutes after I arrived. I told the person I had an appointment, he checked and took me to meet another person. I went into the waiting room. The service person text me a message stating what they found. I okayed what I wanted done. In a little over two hours (which I was told it would take), I got my keys and left. Great job.

Brandon Bagget was great to deal with when buying the car and service has been great as well!

Jonathan and the sales team were excellent. No pressure at all. I did not trade so they willingly drove the new vehicle back for me back to Pensacola. Worth the drive and time.

Great service department. Love the text message documents and updates. Keeps you well informed effeciently. Lots to walk to in the area. Good location to get your car serviced.

Very quick and did not try to up sell the service.

Great service center. as well as communication from customer service representative Brandy. I have dealt with this dealership over 11 years and always pleased with both sales and service.

I bought a new car this week and it was extremely painless. Our product specialist, Jake Niland, is the best.He answered all of our questions, and took real good care of us.If you’re in the market, go see these guys. The cars are priced right, they aren’t marked way up. I know this to be a fact from my own deal.You get fair pricing and the best team to deal with. I’ll buy all of my vehicles in the future right here.

The only place to buy and service your Toyota in the Southeast. They are professionals in every respect.

My salesperson, Michael was amazing and did a great job helping me pick a car that I would like. But it seems the management team is technologically inept and the financial team is backed up. The day I got my car, it took over 4 hours for the finance team to process my papers and I left the eastern shore toyota with my new car at 10:45PM (I was there since ~5:45 PM). Im shocked that the team has such slow service. I do hope in the future the managers can do a better job to manage not only their time, but their customers time better.

Went to look at cars due to Hurricane Sally totaling our vehicle. Did not expect to purchase yet, just look. Our salesman Josh Hicks, Mr Bender ( SALES MANAGER), & Mac were extremely courteous and put us in a 2021 TOYOTA COROLLA with no hassle, lower than expected payments, and a great experience while purchasing a New Vehicle. I would recommend this CREW to anyone. Thank you very much!!!

Before I left the Eastern Shore in 2013, I thought the service here was decent. Sometime before I moved back, the service department went downhill. I’ve been waiting 2 hours for a fog light to be replaced, and I actually had an appointment. I thought Toyota was supposed to be leaders in efficiency, lean six sigma, and cadence. Who knew?Edit: After posting this review, it still took an additional 2 hours for the light bulb to be replaced. To be fair, we weren’t charged for the work, so it only cost me a half day’s work. Light bulbs are hard. 🤦🏼‍♂️

Always enjoy coming to this place anytime I need my car serviced. Everyone is professional and helpful to get you in and out without any problems.

Great place to buy used or brand new car. They had wide variety of cars and very accommodating and professional sales agent named Cale Madison. He knows their products very well and what to offer based on your financial status.Recommend: Absolutely yes.

This was the best car buying experience ever! Stopped by Eastern Shore Luxury to look at cars for my husband and walked out with a car for him and car for me! Their inventory is well curated and extensive! The showroom is awesome! It’s not your average dealership! It’s so much more! They were so attentive and never rushed us or pressured us! My husband enjoyed it soooo much that I’m sure he will probably be stopping in there to have coffee with Shawn and Adonis on the regular! Both of these guys just wanted us to be happy with the deal and it showed! The whole experience felt like more than just a business transaction...it’s like we made friends, bought some great cars and we will definitely be back for all future purchases! They love what they do and put a lot of time into their inventory and getting their customers the best financing! Go see them!

Wonderful customer service. Jake is the best. He helped me with my new car purchase every step of the way!! Everyone there is fantastic

My name is Eddie Matfey and Im a salesman at Triple B Autos in Foley AL. I want to praise the service department for their integrity and honesty. They had the opportunity to do just the opposite with a mutual customer and didnt which led to a sale and a friend. Thank you Eastern Shore Toyota for being the dealer you are. Highly recommend their service department.

I want to thank Mr. Lindsey for is work on my vehicle . It is hard to find hard working honest people today and Mr. Lindsey is a very honest man . If you need anything done I would highly recommend him for your services . Thank you again for your help .

I cannot express the gratitude I have for the folks that helped me with the whole process. They made it seamless and I couldn’t have been more thankful. Thomas Galloway was amazing to work with, he even came to pick me up all the way in Pensacola. Thank you, thank you, thank you!

Excellent people to do business our salesman was great

Lindsey Blunt provided good service for my first visit and deserves 5-stars for his part. The service tech apparently never closed out my ticket, which required Lindsey to go and retrieve it and close it out, resulting in a delay in my paying my bill and receiving a carwash. Lindsey offered to provide me a carwash if I wanted to come back, but I live in Fairhope and I cannot justify driving back. Otherwise, I would have given 5-stars.

James was a great salesperson despite my nonchalant and indifferent attitude. Toyota wasnt my first choice but I decided that it was the best car for me. Stock is limited but that isnt due to anything that Eastern Shore Toyota can do about that.Felt decent about the deal I received, financing took longer than I was expecting. A few curve balls were thrown from me and from EST but we finally figured things out. Dont be in a hurry, it always haunts you. :)Overall it was a good experience based on James and the Sales Manager. Buying a car is NEVER an exciting or excellent process but necessary so unless they have some miraculous way of making you happy, its going to remain a good experience.Lets just hope they get the right documents to my financial institution quickly.

Great experience at Eastern Shore Toyota for routine maintenance. You can get text messages of your cars checkup that is color coded. Very easy to understand. Quick service. THANKS Eastern Shore Toyota for a smooth visit!

If i could give negative stars, i would. AVOID THIS PLACE AT ALL COST. I will NEVER purchase another vehicle from this place. Just got a used vehicle from them (basically new) has a recall that could have easily been fixed before selling, drove off the lot (in the daytime) so didnt know a headlight was out until we got home that evening, and havent been able to get someone on the phone for over a week of non-stop calling and messages. Worst experience of my life, especially for buying my first car.

It was alright experience... It couldve been better. The wait time was a bit long as expected at any dealership. My sales representative delivered a great service.

Super helpful staff! I bought my very first care here and was told absolutely everything I needed to know. Stormy helped me that day! Mac handled everything financial for me and was very helpful and kind. Would recommend to any and every first time buyer I come across!

Facility us incredible. Staff is friendly and knowledgeable. We were there for recall work but had an oil change too. They even washed our truck.Will be back!

Just what one would expect, the vehicle was delivered for service on schedule and we were informed that it would be ready in 90 minutes and it was which is what we wanted

In the last 20 years Ive had some experiences with buying Toyota vehicles from Central Florida to South East Alabama and I have to say that Eastern Shore Toyota has blown them all away! Great work folks, you made the car buying experience outstanding.Could you possibly lower my monthly payments by $50 for doing the review? LOL

Good people. Good service. Never pressured. And we listened to each others needs.

I love the atmosphere and friendliness of the folks there. But the choice I had was only 1 to begin with until I said something then he gave me 2 and the 2nd needed a week or so to be fixed. BUT OVERALL SULTAN IS THE GUY THAT CAME THROUGH. THANKS WILL NEVER GO ANYWHERE ELSE.

Great working with Camron Spray. He was very helpful and very knowledgeable about every aspect of the car we bought. He was helpful beyond expectations and was not pushy or evasive in any way. Enjoyed the experience at Eastern Shore Toyota.

Had my car in for routine service and they did the work in 30 minutes. Just had enough time to eat my sandwich I got from their snack bar. Great service on my car and very good sandwich also.

I had a memorable experience to say the least. My salesman had a lot of patience, going out of the way to help me get into a low mileage vehicle with a so-so credit score. For that I will always be grateful.

Everyone was very friendly and helpful. Cade Madison, my Salesman, had the vehicle of choice ready and waiting when I arrived at the dealership. He was very informative on the vehicle features during the test drive. Cade had definitely done his homework and was knowledgeable about Toyota vehicles. Nick in finance was also very kind and helpful. Both had a great sense of humor.. I didnt feel pressured at any time during the process. Everyone I encountered at the dealership was 100% about customer satisfaction. Their prices beat the competition. I would definitely recommend shopping at Eastern Shore Toyota.

Great service department. Free carwash and vacuum came with the service. Brandon, Michael and Billy were hospitable and took care of everything.

Had them put 4 tires Put on and they put it upon themselves to do an alignment, I never asked or was it discussed. I agreed to a price and thought it was high, after I paid and looked over the bill and saw the alignment was part of it. Going somewhere else that won’t add surprises to your bill,

Wonderful, friendly and knowledgeable experience from everyone there. Service, sales and managers. Recommend to everyone.

Had an excellent experience at Eastern Shore Toyota. Me and my wife came in Saturday to purchase a vehicle we had been in contact with Brandon Baggett (Our Salesman). He treated us very nicely and professional and we were able to agree to numbers on a vehicle and drove it home that day! We loved the professionalism of Eastern Shore Toyota. We will be back in the future to purchase from Brandon again. GREAT EXPERIENCE!

You guys are the greatest! Our salesperson Michael Millevoi was a pleasure to deal with. This was our third vehicle from Eastern Shore Toyota, and well be back for our next one. Thanks for a wonderful experience!

First time buyer and my buying experience was top notch. From start to finish, I cant say enough about how well I was treated and how great my, salesman, Cale Madison was. I came in with first time buyer jitters but within minutes of talking to him, it was smooth sailing from then on. If you plan on a new Toyota, call and ask for him! You wont regret it!

Bought a 2020 Corolla from them two months ago. A week into having the car service lights came on. Called and asked when’s the last time it was serviced the lady whom I spoke with said February, and the service would be free twice. Get there the day we are scheduled and they did an oil changed, and did standard inspection. Found a nail in the tire. Charged us almost 80.00 for the service that was supposed to be free. Did not tell us what tire and was going to charge almost 200 dollars. Told us they would not release the car until we paid, after we originally were told it was no charge being as it was supposed to be serviced before we left the car lot with the car. I called and spoke with management said they would listen to the phone call where we were told it was going to be free, and they never returned our call. Don’t recommend unless you want to pay $600 a month for a car that needs maintenance.

I don’t think what I was asking to be done was something that most people could do with the patience Rodney in Service did for me. I really appreciated his kindness. Thanks

We were on vacation in Fort Morgan when the car engine light came on, contacted East Shore Toyota and set up an appointment for the next day. Car was shaking bad so we decided to leave it at the car lot and rent a car until the next day. Finally had a beautiful day to get some sun so we decided not to drive the 1 hr. 20 min. (One way) to pick up and drive back knowing we were leaving the beach the next day so we decided to call and rent the car for another day. Next day we went to dealership to pick up car and leave rental and they decided not to charge us for the extra day rental! Excellent customer service and very nice people to do business with! Thank you guys for not making this vacation a nightmare!

Had a great experience with Ed Reese at Eastern Shore Toyota. Im a nurse and had to work all weekend. Ed held the car I wanted and had all of the paperwork ready on Monday for me. Thay had a very low inventory of corollas, but he didnt try to sell it out from under me. Nick in finance worked on getting me a payments that worked for me. I really appreciate you guys for making buying a new car such a easy and great experience.

Michael was great. Was very patient and helpful. Love my new Toyota 4Runner!

Smoothest car purchase experience ever! Outstanding, top notch customer service/assistance from Cale! Will definitely be back at Eastern Shore Toyota for future Toyota vehicle purchases.

Called and gave specific details of what I was looking to buy including down payment info and credit score. Guy said hes call back in 15 minutes. No call. Drove up there today from Foley. Spoke to different guy, Jake, on phone from parking lot standing in front of a truck I was interested in and he asked me to meet at the front doors. Stood there for 10 minutes and no one showed. Other staff just stood around and stared and offered no assistance. Even tried to communicate through text but got no response.

The buying process was super easy, Mack Herrin did a great job! Go see him if you are in the market for a car or truck.

I had difficulty getting the attention of someone from the sales team. I applied online. Got no response. Nothing. Contacted an online person said they would get someone to me. Nothing. I finally decided to call and talked to a gentleman was told to text him anytime after our initial conversation. I did. No response from him. Waited a couple of days texted again. Nothing. Finally I called again explained my situation as I was interested in one of their used vehicles and finally this person got busy and made things happen. I came in negotiated a deal was hoping to get a better deal but I understand numbers and the market so I agreed to the deal. They were pretty busy as it was a Friday evening so I had to wait longer than I have ever waited for F&I to get to me to do the paperwork. Once there though very professional attitude and good customer service skills were displayed. I got what I wanted and they hopefully gained a future customer as my wife is wanting to get a new car in the near future. I will have to wait and see how their service dept treats me before I agree to make that purchase as the service dept is everything as we all know after the sell. I would have given 5 stars but like I indicated at the beginning it was really difficult to get a hold of someone to contact me back after I initiated the original communications. If not for the fact I was very interested in the used vehicle that they had I probably would have just went somewhere else.

My best online car shopping experience thus FAR! Seana Salter was my sales representative. I told her what I wanted and she made it happen! Definitely worked with me and what I had to get the job done! Thank you so much! Highly recommended!! Fast and Efficient, excellent communication, positive attitude, and southern hospitality!

They went above and beyond helping us choose the right car and get the right financing and taking care of the trade in, I would recommend these guys to everyone. Staff was extremely nice and helpful, I absolutely love my Toyota Camry!!!

Highly recommend Eastern Shore ToyotaI couldn’t be more happy with my Service Advisor, Jason, and the folks at Eastern Shore Toyota. While driving down to Gulf Shores from Atlanta on a Friday (5/7) the alternator failed on my Lexus. I was only going to be in Gulf Shores from Friday and would return to Atlanta on Monday (5/10). After having my vehicle towed to the dealership late Friday afternoon, Jason and his team quickly diagnosed the failed alternator and replaced it with a new one on Saturday (5/9). The car ran flawlessly on the way home and I’m grateful for such amazing customer service. Thanks again!!!

I took my care in for a recall and oil change. Lindsey Blunt was my service manager. He was extremely polite and very pleasant to work with. It was a pleasure talking with him. He took care of my service needs and everything was completed on time. Thank you!

After shopping at several dealerships we found the best price at Eastern Shore Toyota where Andrew Murrill did an excellent job assisting us through the buying process.

A great group of people to do business with. Will be back.

Took my car in for regular service and oil change. Process was easy, made an appointment on the website. I was in and out in less than 2 hours

I could not be happier with my experience with Eastern Shore Toyota. The staff was friendly and helped make a traditionally difficult decision and process so much easier. Our dealer, Cale, was understanding, very knowledgeable, and seemed like he genuinely cared about my family’s experience. I’m very satisfied with my purchase, and am looking forward to working with Cale and the team at Eastern Shore!

Mac the financial guy was amazing. Frank the sales rep was awesome too.

I had a great experience! Richie was my salesman. He listened to my needs and concerns. He helped me find a vehicle that met my needs. Everyone was helpful and friendly. I’ve been to other dealerships where the salesman were just trying to make a sale and not listening to my needs or wants. I would highly recommend Richie he was awesome!!! Let him know Rokesh sent you!!!🙂

The facility was nice the customer service when beginning the deal was pretty good. However once I purchased my vehicle I noticed I had left my garage door opener in the vehicle I traded in. I live in a different city so I told my sales associate Justin and he stated he would grab it for me (this was 15 minutes after we completed the deal). I asked him if I could drive back out and pick it up or if they could mail it to me. I then had no response from him for an entire week I reached out everyday. I finally drove out to the facility and they said they would grab it for me from his desk because he was busy. They then came back and said it wasn’t in his desk they would go grab it from my old car. They then sent two more people over to me before sending over a manager to let me know he never grabbed the garage door opened like he said that night. And they had thrown it away. I explained I live an hour away and would have liked for them to tell me that before I drove all the way out there. So my only complaint is lack of communication I don’t recommend purchasing from that specific sales rep Justin Straight he unfortunately will close the deal and cut all communication on you. This unfortunately feeds into the stereotype of car salesman. Everyone else was pretty nice up there however he ruined my experience.

You guys always do a great job on my trucks maintenance as well as keeping me informed on the progress

Logan is AMAZING!!! I’ve been working with him since February on getting me in a car, with no credit! Thank you so much for my new to me 2015 Hyundai Santa fa !! I’m in love with it.

Billy was great. He took care of our maintenance needs and provided excellent service. Would definitely recommend.

Just want to thank Andrew Murrill and Eastern Shore Toyota for going above and beyond with helping me with the purchase of my new Tacoma, if you are in the market for a vehicle I highly recommend this dealership. 10/10

Eastern shore has done us right over and over again. Brandon Farmer has always been our sales person and he is absolutely fantastic. I think Ive bought four cars from him now, and every single deal was excellent. If you want a great deal and a smooth transaction ask for Brandon Farmer. Trust me you will not regret it!

Nice people but it’s past noon and I checked in at 730am.... going on 5 and a half hours for basic maintenance....

Jonathon Howse was extremely helpful, knowledgeable, pleasant and a pleasure to work with. He helped me get through the trade-in and purchase processes easily and without stress! He was able to answer my questions, tell me about features of the vehicle and warranty that I didnt know and helped me step by step through every part of the process from explaining the features to pricing to walking me through getting my insurance changed over and out the door with my new vehicle. I also had great help from Mack and Brian in processing the paperwork and getting payment information handled quickly over a holiday weekend. The showroom was amazing and the selection was incredible. I live in the Pensacola area and it was well worth the short drive to get the service I received. Overall, I could not have asked for a better experience and would happily purchase from them again!

Superb customer service! I recently had a seamless experience that was totally effortless on my behalf. Brandon and Nathan in sales, and Julian in finance are phenomenal!! They keep you informed every step of the way, and go the extra mile to ensure that you are pleased! I would recommend anyone looking for a vehicle to give them an opportunity. You will not be disappointed!

Service Department experience: Cost similar to dealership prices, but let me tell you that their customer service is TOP NOTCH! We were so thankful to get our car so quickly, and they were transparent on pricing. Also, they offer a military discount. 🇺🇲

The service department did an excellent job working in an oil change for me!

All I can say is WOW don’t waste your time here. I drove all the way from Mobile to look at a new 4 runner. The sales person basically told me to go to Palmers Toyota to purchase. That they could not touch the price I was offered. So I left and purchased my 4 runner from Palmers. What a waste of time and Shawn says there all about customer service really?

Good customer service. Preferred dealer and service in the area.

My experience at Eastern Shore Toyota was hands down the best! I was looking to see what options were available for a Toyota 4Runner. Cale was super nice and assisted with options which were available. He was courteous and followed up on all stages of me becoming a new owner of a 2020 Toyota 4Runner!!!!

Absolute WORST experience ever!! They say customer priority is #1..that is not the case. Went in got “approved” for a vehicle we loved. But then sat for an hour waiting for finance to “come get us”. Then sat for another hour in complete silence with Blake just for him to tell us to come back the following Monday. Came back Monday to being told they will “try” to get us approved?! So two weeks go by, US calling THEM almost every day just to be told “___ will call you within 10 min!” then never getting a call. Then begging for answers so speaking with manager after manager then being transferred to someone else who wouldn’t bother to answer the phone. Two weeks driving in a car just for them to tell us to return it back. TWO WEEKS to get an answer. From being approved to not. The communication skills here are pitiful. No one is helpful, management is a joke and they made it VERY clear they do not care about us as customers at all!! Highly suggest taking your business ANYWHERE but here!

We had two appointments for our cars on the same day. They had no record of the second one. Other than that, it went well.

We started out the day just looking at vehicles wanted to see what was out there before we settled. Visited several car lots in Mobile and test drove many cars but when we arrived at Eastern Shore Toyota we were greater by Joel, we told him what we wanted in a vehicle and the price we needed. He showed us a few vehicles and we took one for a test drive and we new it was the one. We chose Eastern Shore Toyota for several reasons, but the lifetime warranty was the main selling point besides the fact that the salesman was wonderful and the car was loaded with everything we wanted. If your in the market for a vehicle go visit them before you settle for anything less and be sure to ask for Joel Hoover!

Worst experience i have ever had buying a vehicle. This was my 2nd. Time to buy from them. 1st. Time was great. This time not so much. I bought a $60,000 suv. I traded in the car I bought trough them. No troubles no check engine lights. Pulling out with new car I made it about 3 miles and it stalles. Here I am on the side of road close to midnight with my new car. I waited a bit started it again no trouble lights so I have to limp it home it stalled a couple more times but I made it. I call dealership the next morning (due to the hour same day) and salesman said it was fine when you left. Well bring it here and they will look at it. If you cant get it here I cant help you. ##### after that they sent a tow truck. Then I asked about a loaner. Salemans response was cant you borrow one from someone? ###### after that I got a loaner. When leaving with loaner the tire light was on and fuel light was on. I got car 3 days later. In the defense of the service Manager and the Sales manager they did pick up the pieces and took care of me. But I am the customer spending a lot of money and sometimes things happen. For the saleman acting like you care just a little saying Im sorry this happened, anything. Not one word. He did say it was fine when it left lot, what happened?

Good place to get your oil change. If you can see RJ. Hes the best!

Such a great experience and so many nice people!! love my new car and the eastern shore toyota family!

Great service. Sales people were extremely nice and helpful. Highly recommend.

I was disappointed that I had wait over three weeks for an appointment date but on the day of my appointment I was in and out in record time, and that that I am grateful. I knocked off one star due to the three week wait for an appointment.

I been to a lot dealerships looking for a car but no one worked with me and treated me as nice as Jake N. and Mac M. My overall experience was them was a 10/10. I am definitely gonna purchase my next car for them. If you’re looking for a car and keep getting told no I definitely say go to them, they really help me out and put me in a car that I love.

Love the guys at Eastern Shore Luxury Cars. Best experience buying a car ever!!! Mark, Shawn, and Adonis were wonderful. Best deal on the gulf coast.

Hands down the best experience overall. I recently purchased an SUV and have always used their service department. Billy West is the best to work with!

The best customer service! Can’t say enough good things about Eastern Shore Luxury cars. I went right at closing and it was raining, neither bothered them. I am thrilled with my new purchase.