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Art Van Furniture
120 S Waukegan Rd, Deerfield, IL 60015, United States
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Art Van Furniture
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Ke
Review №1

31 years ago, as a newly married couple moving to Michigan, we purchased our first new furniture from Art Van. We bought a couch and love seat and an entertainment center but couldn’t find a dining set that we agreed on. The salesman then led us to the clearance section where we found a beautiful, ornate table, chairs and server which we both fell in love with immediately. Our furniture buying experience was great and created a warm place in our hearts for Art Van.Fast forward to today. We moved back into our Illinois home and needed new dining room chairs. While looking for a dinner restaurant, we ended up close to an Art Van store. Because our first buying experience had been so good, we impulsively decided to drop in and see what was available.To our delight, we came upon a design that we both liked. To top it off, the chairs were on sale for less than half the original price and they had just the right number. We scooped them up immediately.Craig S. was our salesman and was an amazing guy, answering our every question. His South African accent was simply icing on the cake.Once again Art Van came through for us, finding what we wanted and saving us money.They really are a store with a heart and great furniture.Thank you Craig for keeping our memory of Art Van safe and warm.

Ca
Review №2

I purchased two lovely nightstands and a twin mattress at Art Van after visiting MANY other stores. I was quite impressed with their selections and range of prices. But the best part of my experience was my salesman, Calvin. He was extremely knowledgeable and let me know about quality and workmanship. He was great about understanding what I was looking for and my price restrictions. Delivery and set up were easy and prompt. I would go back in a second to find any other pieces I was looking for.

Le
Review №3

Calvin was excellent to work with. He was helpful without being overbearing. He genuinely likes what he does and listens to what you are looking for. Calvin made furniture shopping easy! Ask for him, he won’t disappoint you. We are excited to get our new couches.

Ma
Review №4

Craig is simply the best sales person. Patient helpful and resourceful. Not overbearing and pushy.Great experience at this store, everything went well and the product I purchased was excellent quality.Thanks again guys.

Ka
Review №5

Calvin was fantastic helping me choose a new mattress. He was honest about quality and took my personal preferences and price range into account. He was never pushy and did a great job explaining everything. Delivery was fast and easy. New mattress was delivered less than 24 hours later and delivery men were friendly and efficient. The whole experience was amazingly easy.

Ka
Review №6

I was always greeted pleasantly every time I walked into the store.I was surprised at the great selection of furniture. My sales lady wasvery helpful and informative on all items I looked at. She went the extra mile to help me with my decorating ideas. It was an enjoyable experience.

Fr
Review №7

I bought the Brownstone dining room set with the matching wall units at their Deerfield Illinois store. My original sales person Janice was very nice to deal with and she was not pushy. When I return to buy this set she was busy and handed me over to Calvin. Calvin was as fine as a gentleman as I have ever come across in the furniture business. His warm manner was great and I appreciate all the time he took with us as we were deciding on the set. Calvin brought over his manager Kip to help out as we were buying the two well units as floor samples. Kip was very understanding of our needs and is an asset to your company. My experience from the delivery department to the service department were second to none. I find that service and delivery means so much and was handled so well that I would not go anywhere else to make my purchases of furniture in the future if possible. I am a very happy customer and I want to say thank you to everyone involved in my transaction from the sales person to the delivery person and the nice office staff at the store.

Br
Review №8

Really enjoyed the shopping experience. No pressure, real professional help and that made it easy to make a decision on a recliner. Janice helped us and was just really honest and pleasant to deal with. It felt like she really wanted us to make a good decision rather than she wanting to make a sale. I really appreciated that participation in our decision making. Thank you Art Van Furniture.

Je
Review №9

We purchased a whole living room set from Art Van yesterday. Truly looking forward to receiving our furniture mid-late December. The sales woman we worked with, Rachel, was very helpful but she even told us how busy she was and that they were short staffed. I felt we were sort of stalked through the store by sales people when we arrived so understaffed? I don’t really think so. I disliked that part of our experience. I also felt like the process of actually purchasing the furniture was rushed. She was talking so fast and moving so quickly it was sort of making my head spin. The store is beautiful, and they have a great selection. I recommend just letting them know upfront you need SPACE! Otherwise, Rachel was fabulous she even moved around different pieces of furniture from different collections so we could see the whole room put together.

Vi
Review №10

Art Van is always a great experience. They greet you at the door and direct you to right salesperson for assistance. We made our second major purchase in Deerfield in the last six months and were more than satisfied. We even had a question about our previous purchase and they immediately scheduled a technician to come out the same week.Always extremely happy with their service, employees and products.

Me
Review №11

Dealing with Art Van was a pleasant, easy experience. We were able to find a comfortable, affordable sofa and easily set up the delivery. All the employees we met were very nice and helpful. The delivery people arrived within the time frame and were very pleasant to work with. The sofa we ordered was a challenging piece to move into the apartment, but they found a way!

Es
Review №12

We had an absolutely fabulous experience with Janice from the Deerfield store. She was amazing and put together a beautiful living room for us. She is extremely talented, helpful and not pushy. We feel so fortunate that she was our sales person. We love our living room

Ci
Review №13

Janice was incredibly helpful! She assisted us with all of our needs, without being pushy and hovering. She was there for all of our questions and helped to make this purchase an easy and pleasant experience.

Su
Review №14

The service was wonderful. No pressure! The delivery was scheduled during a window of time. They called when the arrived and delivered it to the room and put it in place. Great service. Beautiful dresser.

Br
Review №15

Great selection very reasonably priced and Calvin was an amazing sales person. Never pushy very knowledgeable and I’ll round charming guy. I’ll definitely be back!

Ge
Review №16

Our experience was great. We appreciated Janice (at the Deerfield store) and her help throughout the process. We love the pieces we purchased and delivery was quick and handled well. Would recommend Janice and Art Van and will likely come back again!

To
Review №17

Our experience buying a dining room set from Art Van was quick and easy. We were able to find an elegant dining room set at an affordable price. The sales associate, Tim, was extremely professional and very helpful. The delivery people were very careful with the table and chairs, which was a relief.

Ev
Review №18

My Salesperson Calvin 43484, was wonderful! So helpful, attentive and showed me so many options of what I was looking for, and he helped me select a beautiful Sofa & Love seat. The delivery men were courteous, careful, neat & kind! Your company had a beautiful selection of furniture, great & professional staff! It’s been a pleasure working with you ! I’ll recommend you to all my friends!

Ki
Review №19

Looking for a couch for my daughter that was affordable and high quality. We visited several stores and Art Van had the best selection. The salesperson was helpful and didnt stalk us like many of its competitors. I would highly recommend!

Ef
Review №20

Adam and Rachel were exceedingly helpful. The first time I came in it was 10 minutes to closing, but Adam helped me and my wife with absolute patience, care, and attention. We returned the next day to make the purchase, and Rachel was absolutely great to work with. She helped me take care of all the details in a timely manner and with a great disposition. I would recommend anyone shopping for furniture to try Art Van.

Ze
Review №21

Do NOT buy this furniture- i recently had to was sofa overstuffed pillows- and found recycled garbage foam and old junky filling- expensive fabric sofa - unzip you pillows and ck it if you have

Ch
Review №22

I live what i said on August...So you can see how costumer service can change a review...I add so many problem with this i do not even want to talk about itLet me just say be careful on what they tell you(Wow....Dont go there with cash because I what to buy everything...love it....Fantastic placeGreat furnitures...)

Ca
Review №23

Great experience! Hedita was wonderful in helping me find the right mattress and helped me get a great deal! Will definitely recommend😄

An
Review №24

Everything went well1. Phone call letting me know they would be at my home in 15 mins. andthey were right on time.2. Very efficient and careful in getting my apartment sofa into my condo.3. Very polite4. This was an excellent experience!

Pa
Review №25

Adam has been a pleasure to work with, he has great experience and truly loves what he does. I highly recommend asking for him especially if youre a first time buyer. Amazing deals and good selection with finance terms to fit any budget.

Je
Review №26

Great products to choose from and the salesman was very helpful. Everyone at the Deerfield location is very polite and professional and questions are answered very quickly and customer service is their number one priority. Our salesman Ben was very helpful and knowledgeable and we are very happy with our purchases.

Ja
Review №27

Calvin provided wonderful customer service and made the process pleasant. I highly recommend the store for its wide range of selections and service at this location.

Ki
Review №28

Great place for furniture. Little pricey.

Ro
Review №29

We ordered four dining room chairs custom made to match our dining room table. They were made and delivered within the promised delivery window. We are very satisfied with these chairs.

Ke
Review №30

Gabriel was great, we were able to find what we were looking for right away. He listened to what we needed and was able to give us options that worked for us. Process was quick and easy. Definitely recommend stopping in to see Gabriel.

Me
Review №31

I bought my couch at the Art Van furniture in Schaumburg which is now permanently closed. But I wanted to do a review on Art Van furniture in general do not buy from Art Van furniture I’ve had nothing but problems with my couch breaking I even had a three-year warranty on my couch and they had to come out multiple times for the same problem and now that the one I bought my couch in is permanently closed they refused to do anything with my warranty including give me my money back multiple lawsuits are going to happen on Art Van furniture

Fr
Review №32

Suzanne was a pleasure to work with! She was extremely knowledgeable about your products and finding what styles we were looking for! I was very impressed on the variety you have that suites just about every taste looking forward to getting both living room sets Thanks Suzanne!

Me
Review №33

I was really impressed with the store. The sales staff was very friendly and not pushy. I also really appreciated that they had a family bathroom and mothers room in the womens restroom. Extremely comfortable and helpful as we were shopping with our infant and he and I both enjoyed the accommodations!

Jo
Review №34

Store manager was extremely helpful in our purchase of a dining room table. Guys in the back were incredibly careful loading it into my car. Definitely gonna go back there when we need living room furniture!

Es
Review №35

Came in for a recliner - easy process from beginning to end....called and spoke to Janice who helped me narrow down size choices for a small space, went in the next day and made the purchase quickly and easily. Fair price, super helpful staff, and very courteous! Will definitely buy here again-

Re
Review №36

Purchased a new dining table. Was able to pick it up at the stores loading dock. Had great help getting it into my car, even though it weighed a ton. Id consider shopping here again.

gr
Review №37

Calvin was great to work with. Listened to what we were looking for, showed us options and made the overall experience seamless. Would definitely buy from ArtVan and look for Calvin again.

de
Review №38

I had a great experience with Art Van furniture. The sales people are very nice and knowledgeable. sincerely, Debra Shepard

Da
Review №39

Great experience with my sales person, Janet, and also the delivery team was top notch. For the price, I feel it is great value. This is at the Deerbrook location

An
Review №40

After shopping The Dump, Value City, I went with Art Van. My first trying them out. I bought a white leather couch and dining set Sept 2019. Kudos to Tim Hansen at the Northbrook store for taking care of the sales process and looking for creative payment options. Since the white leather was a special order w/ a 5 month window. I didnt realize that there was a layway option with down payment, which allowed me to pay for my dining set in full and only a down payment for the couch, one delivery charge even though there was multiple trips. Delivery both times were professional and ample heads up was given. Along with the deal was a promo for TV redeemable after full order is delivered. I was skeptical about but to my surprise they work with Best Buy for Business and I had an option of TV, Power Beats by Dre, and something else. I opted for the beats by dre which just arrived today...wow it act was actually a legit promo!

Br
Review №41

Love this furniture store so much! First time I went, I met with Hedita Music, and she was AWESOME! I also got the chance to meet with Craig who was also a great help. In the end, Hedita helped us pick out our perfect mattress and beds, and she was awesome salesperson! Prices for furnitures are very fair and I would definitely recommend!

Be
Review №42

Hedita Music at the Deerbrook Mall store was very helpful, as well as the men that delivered the couch. We would definitely shop here again!

Sh
Review №43

We visited the Deerfield store, and we received the BEST customer service. They went above and beyond to find us everything we were looking for. The products are great, and the staff is knowledgeable and friendly.

C
Review №44

Sales person was very nice and gave us plenty of space while we were looking.

H
Review №45

We found the sofa and the love seat that we like. Then my kids dont like those because of the fabric is not soft to their liking. So we told them we can change the fabric and they were all happy about getting it. However the sales person seems more into close the deal by keep telling us if we can the same fabric as the one in show room, they have it in stock right now. I had to decline the offer about three time for her to understand that we not in hurry, and we like the fabric making our kids happy.Finally she placed an order for us. Guess what, she ordered wrong. We wanted a 3 seat sofa, and a loveseat, which are both has power recliner. She ordered us 2 loveseats, 1 has power, one manual. We happened to check the order to see what style we ordered, and saw the wrong order. Was able to correct it next day in storeThey also seems worked hard to sell us an expensive floor model, which wasnt even plugged in (with no intention to plug in to show us). At least fix the power so customers can minimal see if it works or not.Very into selling warranty just like other furniture stores. Not sure if they will still be on my furniture shopping place or not.

St
Review №46

I had a fantastically awesome experience at Art Van. The manager Adam was awesome. Best shopping experience for furniture I’ve ever had.

Su
Review №47

Had a great experience buying a sideboard/cabinet. Calvin was very pleasant and professional ordering it for us. Pick up was easy and we love the cabinet. All good.

Da
Review №48

Good salespeople, reasonably priced and good quality goods, friendly careful delivery guys... happy with our purchase.

Dr
Review №49

Calvin was most helpful! And I believe I got a good deal for the money spent.

Om
Review №50

We went to Art Van Furniture store in Deerfield and it was great experience. We were working with Ben, who is very knowledgeable and helped out great.

Yv
Review №51

Rachael and Kip were both very helpful and explained everything I needed to know about my purchaseAlways The best service I went into the store yesterday to be sure everything was set up for my delivery on Friday, and of course it was, Kathleen had everything perfectly attended to, I also ended up buying three more chairs and Im sure there will be a few more things that I purchase after I get totally moved, its a great store, Im so glad I found Art Van.

Ke
Review №52

Friendly, motivated sales person. Delivery systems are top notch.Glad to recommend!

El
Review №53

I went into Artvan for the first time and was overwhelmed by the amazing furniture options. Adam greeted me and from there on everything went great! He helped pick out my bed and furniture for my living room within an hour I was out the door.

Ch
Review №54

Store had a great selection, staff was very friendly. I ended up being assisted by Helen who wasnt pushy, asked all the right questions and helped narrow down exactly what I was looking for. Ill be sure to ask for Helen the next time my wife and I stop in.

Ti
Review №55

Although, I appreciate the willingness for Suzanne to assist me when I came into the store, things didnt end as well as they started. The attention to detail on my check out was less than expected. I was charged for a $124.99 delivery fee that both Suzanne and the manager said delivery was free. A concern regarding the signage presented itself with the 15% off sale. Apparently, that was only on the mattress vices the entire Queen set. The defining factor will be the delivery ptocess.

mi
Review №56

AI predict artvan will be the next retailer to declare bankruptcy. As a past customer i was aghast at being the victim of an age old retail con job called bait and switch. I went to the store after seeing products advertised in the sunday paper...of course the product was not available in store. And it was not available at any store in the entire chicago metro area. They have lost another loyal customer forever as i will never return. I walked next door and made my $1,000+ purchase at the dump where the entire transaction took 7 minutes. Goodbye forever artvan. You suck.

Ca
Review №57

I bought furniture for my sons room - my experience was absolutely great from in-store assistance to delivery. Also, great prices and quality. Absolutely satisfied and I plan to return. Thanks!!

Do
Review №58

I had a wonderful experience from shopping to deliver y of furniture to my home.

Me
Review №59

Needed a king size frame to match existing bedroom set and fit around tempurpedic ergo frame as well as new full size mattress for child; great customer service provided in the Deerfield store by Hedita. She found us a great frame in budget that matches perfectly with our existing decor. Great delivery service today. On time. Quick, efficient and polite. It makes a difference when the delivery people work for ArtVan and are not a 3rd party, This is our second experience with this ArtVan location. A year ago we had similar great experience purchasing counter height stools with Calvin. Highly recommend and will definitely come back.

RO
Review №60

Craig was awesome selling materess within budget.. good warranty .. hope it shows in the superbowl lol

Th
Review №61

I had the very best experience here!One of their consultants named Janice literally showed me every couch that fit my specifications, and who even knew I could make it a custom color and fabric and not have the floor model the ONLY OPTION!!!!!! Janice even pointed out features of “deep seating” and other things I never thought about - She was fabulous and I’m goong back today to order my custom color couch!!!!

Ma
Review №62

Very knowledgeable staff, no high pressure sales pitch and a pleasure to deal with!

Je
Review №63

Excellent (negotiated) price on floor piece. After a few hours we then went to loading dock, piece was bubble wrapped, and warehouse staff loaded it in to our van. Everyone very friendly.

Su
Review №64

I bought a mattress and box set from the Deerfield store on 8/3/19. The salesperson working with me, Tim Hansen was be far the best salesperson I have come across in years. He did not stalk me or totally ignore me. I am sure some of you will know what I am talking about. He took he has time and explained to me, things that needed to be explained. He made this purchase very pleasant. Kudos to Tim !!!!When dealing with delivery, that was a different story. I was told they do not deliver on Mondays as to give the delivery personnel 2 days off in a row, nice gesture. I called the same day as the purchase to schedule delivery for 8/7/19, a day I could be home ALL DAY, as they do not give a time frame for delivery. I was told someone would call me the morning of, to let me know what time to expect delivery. Well, by 2:30pm and no call from the delivery van, I called the store to be told, I did not have a delivery scheduled for 8/7/19 but scheduled on 8/14/19. I spoke with Kit and informed him of my unhappiness. He was very apologetic, although it was not his fault. I informed him the woman who scheduled the delivery was the person who made the mistake. We discussed this issue and decided it would notify the delivery team of an emergency for delivery on 8/8/19, adding he could not promise it would be delivered that day. I appreciated his effort, but have some suggestions to upper management. SInce, I was told the delivery is a corporate delivery service the following suggestions should be no problem. 1. ALLOW THE CUSTOMERS TO PICK THE TIME FRAME FOR DELIVERY. It is easier to ask for a half day off than to take a whole day and then no delivery. 2. SEND AN EMAIL OR PHONE CALL CONFIRMATION ( the day the item was scheduled) in case there is an error that can be corrected quickly, with out time off of work). I had to pick 3 stars as an average, but I would have given 5 stars to Tim Hansen and 1 star for the delivery process.

Ma
Review №65

Be careful of what you purchase from this store. The sales person did not tell me that I was purchasing a clearance item and there was no signage saying that the chairs I was purchasing were on clearance. Some items also come ready to assemble and are not the easiest things to put together. I was told that my items would be assembled on delivery but they only assembled the table but not the chairs. The chairs came with wooden legs that were cracked when we opened the box and some of the screws were stripped so I had a very difficult time putting those chairs together. The items look nice on display and appear to be good quality but I don’t know how good of quality they are because of my poor experience. I don’t know if I just got a bad box of chairs or if all of their items come with some defects. The store is reasonably priced but I don’t know that I will be shopping there anytime soon.

Ad
Review №66

Very nice experience with the help at the store and delivery. Very helpful showing us what would fit in our space.

Su
Review №67

We walked in and were greeted by the store Manager, Adam. He asked what we were looking for. I was very specific about what I wanted and our salesperson, Hedita Music really knows her merchandise! Within an hour we had decided on a sectional sofa with a chaise, with upgraded coil cushions, custom fabric and accent pillows.We were offered an excellent price - I had a shopped this item at other stores. Hedita presented our warranty options in easy to understand terms, and we decided to purchase that protection.I highly recommend Hedita and Adam in the Deerfield store!

Ga
Review №68

Rachel was very helpful, friendly, and did everything she could do to make sure I found the sofa and other pieces that I really liked.

Ti
Review №69

A great shopping experience with professional and helpful sales team.

Ho
Review №70

Went in on a pretty nasty day weather wise to find a couch, and Janice was waiting for us at the front of the store. Previous to coming to Art Van, I had some pretty bad experiences with salespersons at other stores due to either not being provided, or not knowing too many details about the construction of their couches. I was interested in a lot of these details (materials, frame construction, foam density, etc.) and Janice was able to provide almost all of the details on the spot. My more specific questions (that were really getting down to the nitty-gritty) she was honest about not knowing right off the top of her head, didnt BS me, and went straight to the computer to look up (huge plus). Overall she made the experience amazing and would highly recommend asking for her if you go to this location anytime in the future.

Be
Review №71

Patrick was wonderful. I dragged him around the store for hours looking for furniture for a new apartment. He is pleasant, knowledgeable and listened to my ideas. Thank you Patrick!

Jo
Review №72

Avoid this place. They clearly work on commission, and are not afraid to drill a buyer. We asked Calvin to point us towards a simple cheap mattress between 2 and 400 dollars for a guest room. He proceeded to bring us to a machine that takes your information and measures your body for your bed. Instantly after telling him we didn’t need anything this fancy. He was still trying to sell us something outside our price range. He proceeded to change his tone, and as we left, he got smart with us. If I could give 0 stars, I would.

Ma
Review №73

Salesperson was very helpful and went beyond expectations. Hopefully delivery will as great!

GE
Review №74

The experience at Art Vans in Deerfield, Illinois was excellent. Not only was the selection of furniture large and varied, but also it was excellent qualityat a fair price. The sales group was professional, knowledgeable, and personable. They provided ideas and information to help us with color, fabric and selection of various pieces for a sectional couch arragement that gave us many options to choose from.We will be buying additional furniure for other rooms for our home and Art Vans in Deerfield will be our first choice.In particular, Ben, Craig and Dorota were extremely helpful in getting us through this process with patience, understanding, knowledge and experience to make our experiece a very positive one.Jerry

Бо
Review №75

Good place to buy furniture

To
Review №76

First of all, I rarely write reviews because most of my experiences are just average at best. I highly recommend Art Van Furniture! The quality, selection and service are second to none. Janice Janse-Vreeling, the Consultant that helped us was extremely knowledgable and helpful.Dont waste your time going anywhere else. Go see Janice in their Deerfield location.@Janice, we will be seeing you for ALL of our future home furnishing needs; and our friends/family will too. Thank you so much for helping us find exactly what we needed and making it so easy. Youre the best....And, the delivery was perfect. I received a call prior to their arrival. The crew was very polite, efficient and professional. They were very careful when bringing the furniture in and made sure not to damage anything. Fast and flawless assembly. Left my house as clean as it was before they came.

Am
Review №77

I like this ArtVan location. The sales team was not pushy and the lady did offer me the coupons that helped me going over the line and actually placing the order. I did not get the delivery on the date as promised though. The store called and apologized as my furniture did not make it because of the the 4th of July holiday cut-off. Wasnt too happy about that.

Ge
Review №78

I had an enjoyable experience dealing with you guys Im glad to know there are still furniture stores with quality products that are affordable and have different payment options

Gr
Review №79

Such a weird concept but amazing place!

Je
Review №80

Art Van sold damaged furniture(not on purpose), however they ask me to pay $120 to get it back. Do I have to pay $120 since it was happen to be a damaged brand new boxed furniture that I got today?We purchased a chest a week ago and finally we picked it up two hours ago. When we opened the box at home, we noticed there is a damage in large area and I called the store. Deerfield store asked me to call repair&service. The thing is I called them twice, but no one answer and I waited on the phone more than 30minutes.I had to call store again.Finally I could reach out to service agent, but she asked me to take it back to the store. It’s a huge furniture, and now I have to take it back with my cost without box. She asked me to pay $120 to to get a delivery back to get a refund. Without box, it’s really hard to put in back to my car(I don’t want to scratch my car and my wood floor)They don’t even want to see the picture that I took. She told me that it’s their policy. No matter what damage the furniture has, we need to pay for delivery to get an replacement or refund. What a policy? I hope Art Van manager check this out.Most of my furniture is from Walter E Smith, Pottery Barn and Create&Barrel. They all have great service unlike Art Van.

Je
Review №81

My salesman Calvin was great to work with, but then he had to leave and gave me to someone else who I felt too pushy about selling the protection packages and made me feel wrong for not buying them. Other than that a good experience—because of Calvin and another female sales person that was just friendly.

Fr
Review №82

Janice was great to work with and we love our new furniture!

Pa
Review №83

This company makes Comcast look like a well run organization! I have never had such a terrible experience buying furniture in my entire life! Our sales person Janice at their Deerfield, IL store was very incompetent and mis-handled this order from origination. We purchased furniture on their Labor Day Promotional Program which allows a customer to purchase furniture and then delay delivery until their new home construction is complete. During this “hold period” they sold our furniture and then discontinued it forcing us to take floor model items. Upon delivery they could not locate all pieces in their warehouse and delivered one piece a week later. The huge delivery truck started to back into our newly poured concrete driveway when they finally delivered the furniture. The new store manger was foreign and very difficult to understand and of no help! Our sales person Janice was of no help at all. And oh by the way, the interest rate on their credit card is 29%!!! Do not purchase anything from Art Van Furniture and save yourself a lot of grief and aggravation! This is one “jacked up” company!! I don’t know how they remain in business with the type of service that they offer!

Do
Review №84

Good pricing, customer experience and delivery was right on time. I would shop there again for sure.

Fa
Review №85

I bought leather gray couches for 2300 no tables, it had to be replaced right away and now few months later my couches look so old already. The cushions and the leather looks wrinkled. Terrible quality, I wouldnt reccomend it.

Th
Review №86

I had been shopping all weekend for a recliner that would fit my needs. The best experience was with Nasir Ali at ArtVan in Deerfield. He listened and I bought a chair. Customer Service was great when I requested a hard copy of my warranty. The delivery person was also very accommodating as to the placement of my chair.

To
Review №87

Really like this place, the selection is great and both the quality and prices seem very reasonable. We shopped a few places for a new couch and chose Art Van, nuff said.

J
Review №88

Adam K was patient, knowledgeable and friendly. He offered really helpful suggestions without making us feel pressured. It was a pleasure to work with him.

Me
Review №89

Very helpful with showing various options, and offering design tips

Wi
Review №90

As a black man in America who is 46 years old and grew up in the 70s and 80s Ive never in my life been treated worse than at this place. Very racist and rude to me and my wife. We were treated as if we werent human because of the color of our skin.

Su
Review №91

Nicole was great - very informative and willing to work with our hours. Overall a great purchases experience and I look forward to the delivery.

Jo
Review №92

Everyone was very nice and helpful. Price was great too.

Da
Review №93

This new furniture store has a clear layout and helpful staff. The styles are American, nothing fancy, at typical prices with the occasional discount for sales or floor pieces. There is an Outlet section for their lower priced furniture lines, and now a large Tempurpedic showroom area.

Ba
Review №94

My Chairs are just beautiful!!! One came damaged but was taken care of immediately thanks for everyones help At Art Van!

An
Review №95

Great store with amazing furniture.Suzanne was very helpfull in finding us everything. Will visit again

Ka
Review №96

The salesperson Calvin Atwater at the Northbrook location was simply terrific. He was patient, informative and extremely nice. He made the whole experience buying our new Gascho dining table very enjoyable. A+ salesperson and experience!

ja
Review №97

Good value sale on liquidation

Ar
Review №98

Sales person Susann was very nice and very helpful.

Ch
Review №99

Deerfield location:Great experience especially compared to the experience at the other 4 major furniture stores in the Chicagoland area we visited 1st.Calvin was professional but also relatable, nothing like a car salesman. He listened to what we wanted, budget, and what our life was like with dogs and entertaining people.We walked out with a loveseat and happy. Got his card, will head there first next time.

Co
Review №100

I was basically followed around by a salesman which was so uncomfortable that I had to leave. He told us he had to stay in earshot, but if thats true, then thats a horrific and tacky sales approach. I took my business to Walter E Smithe and had a much better shopping experience

Information
80 Photos
100 Comments
4.3 Rating
  • Address:120 S Waukegan Rd, Deerfield, IL 60015, United States
  • Phone:+1 847-715-1942
Categories
  • Furniture store
Accessibility
  • Wheelchair accessible entrance:Yes
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