Awesome service had 2 laptops running very slow one wouldnt even turn on basically he looked at them and explained to me exactly what he was going to do to them he was very upfront which i appreciate very much and now as i sit here in front of one of them typing this review i can honestly say they have never ran better so thank you so much for fixing them they are running great
Patient, understanding, and very professional service. After dropping off my computer, they were able to deduce the issue in a very timely manner, and got my computer back to me by the next day. They were very patient with my very fresh understanding of computer hardware, and took great care of my hardware. Definitely recommend them for any future service.
Dealt with Dale this morning am trading in my old laptop for a new one very friendly will definitely work with them again love their 30 day pay option also appreciate the fact he was able to dispose of an old non working laptop for me so I wouldnt be stuck with it thank you for the experience of coming here
He did exactly what I asked and offered good suggestions and help along the way. Dale did it quickly too I really appreciate it. He took my older computer cleaned it up and put it in an awesome case for me to give my nephew. It looks like a brand new computer and I absolutely love it. Only way I give five stars is if they give it to me for free. So four is high as I go.
Fast, Reliable, Friendly and fair! Dale is great; will return if/when other computer issues arise. Thanks, Dale
Same day service! Only took about 2 hours from start to finish to fix my broken hard drive. Affordable prices! The owner is very kind and hilarious.
Best place in Defiance to get what you need when it comes to the I.T world and great people .
Outstanding service. Great computer shop. Great prices and service.
Excellent customer service the staff here is amazing. The product available is amazing. I went here looking for a graphics card because no one anywhere has any, not only did they have one but they had one I didnt think possible to get the geforce rtx 3090 amazing. If you need something for your computer I highly recommend you check here first.
Excellent customer service. The deal on the product was fair and honest. Anything that I need done with my computer, I will definitely stop here first from now on.
Wow. I called them just this Saturday morning to see how late they were open and the guy on the phone asked how much money I was gonna be spending. He then said if Im only buying a data cable or something then that would basically determine how long he would be there. Then he said come on man it was a joke. Seriously??? I will NOT be spending a penny in your business! I was coming in to buy a mid grade laptop.
Great people to talk to and to work with on getting a computer and getting it how I want would recommend talking to them if you are looking for a new computer or need help with yours in general and all around good deals and the best prices
Helped us out with a graphics card while there is a shortage going on. Very nice service!
He deleted programs off my husband tower which was never agreed upon to do. He told my husband he would run a diagnostic test and that was it. No one ever told him to Uninstall anything and re-install anything.False you never called my husband and asked him anything about installing windows. Windows was already installed on there when he got the computer. I can post his call log for proof. Its not right for you to do things that was not approved. He asked for a diagnostic test only.
This guy was very knowledgeable and blessed me with the perfect computer for what I was trying to accomplish. Would recommend 10/10 I have my new computer guy! 💪🏼⚡️ YouTube at ShakaX420 and JohnnyProphet937
Always come back to my favorite computer store. Always treat me right!
Great customer service and always great prices i definitely rec0mmend these guys and you cant beat their prices honesty and fairness
Helped us out a lot. great prices and service. Thank you!
I brought Dale a broken flash drive and he was able to get the separated components to connect so that I could download my information onto a different flash drive. I super grateful!
They were a big help with helping me with my computer issues. Mine crashed & they were a big help with getting me another computer with only the items I needed, no unnecessary programs and a very reasonable price. Should I need further assistance they are there. Thank you.
My first time there nice and friendly
Benny and I walked in to this store with a ton of questions before we headed to our local walmart in search of a home computer/laptop. When Dale started answering each one of our questions, we were hooked and purchased a computer within minutes. Thank you so much! We look forward to doing business with you in the future. We will most definitely recommend your store to anyone. Thanks again, Anita
Very good prompt service. my new computer store!
Very HAPPY with Dale and his associates with all the help and instructions.
Best service I have ever received. Made my laptop run faster than I have ever seen. Great store and reasonable on prices. Thanks!
Always happy and chill when I see him and he knows his stuff
Great, informative and friendly service. Highly recommend! Even threw in some extra discounts and gifts!! Merry Christmas to us 😁
You were so nice today. took his time trying to help me figure out what was going on with my tablet .went above and beyond with all the help I greatly appreciated it today .Merry Christmas
Has been a wonderful experience. He geared us toward the perfect computer for us as well as giving us a tutorial on the basics of learning the computer which we very much needed! He was very patient and would definitely recommend Best Price Computers to anyone looking to purchase a computer or get one serviced. You will not be disappointed! Would personally give it a 5 star rating!!!
Called in the Morning to have my computer looked at. I was able to take it to them that day. I was running on windows 7 they cleaned it up and added everything to get my computer up to speed. Very friendly people. They walked me through everything as I was concerned we wouldnt be able to maneuver through it ourselves. I was home with my computer the same day.
As a professional software engineer, I can say that the gentlemen who work here are extremely knowledgeable, and very ethical! They won’t sell you something they don’t need. I enquired about something that I wasn’t sure if I needed, and they told me I didn’t really need it.A lesser store would’ve sold it to me anyway, but this is an honest store, and they have seriously good brand name products. Highly recommend!
Very happy with our experience. He was able to work on our laptop and we got it back same day. Good prices and he let us know how to improve it in the future, plus how to not run into our issues again.
Very pleased with the computer purchase, along with the assistance by the senior technician Dale. He was able to identify what my business needs were, and I found his knowledge most assuring. Its a relief knowing I have a competent, local organization I can turn to for my computer needs, or, problems. Thank you!!!
I like their customer service skills and their very prompt and their accuracy is really great as far as explaining to you about the work they have done or are doing.
I came in with an odd request looking for RAM because I didnt want to wait to get it online. They gave me a great deal for my low budget and were very friendly with me. Would recommend.
Good computer store really knows their business. Recommend.
I recently stopped by the store to see whether they could repair a broken IPAD screen. Even though they are able to repair them they referred me to someone that could do it for a lower price. Now that’s great service! I would definitely go back to this store. They will answer any question, and recommend the most cost effective way of repair or replace!Thanks!
I had an absolutely wonderful experience. I would recommend this computer place to anyone. They were nice and helpful even when they had to answer a million questions and probably repeated themselves a thousand times because I did not understand all of the computer terms. They were patient and made sure I understood everything.
Fixed my laptop that was infected with spyware. I always come to this place best prices and service. Thank you for taking care of my laptop.
Came in with a problem... left with an answer. Thank you so much to the team and Dale for your services. - Jay
My mother lives in Defiance and myself being in California, not being locally available to assist, she was running into so many issues trying to download Windows 10 on her laptop. I finally said enough & googled Computer support in Defiance OH. Up popped Best Price Computers, LLC. Trust me, I read reviews & go off instinct before doing business with anyone these days. Seeming very legit, called and Dale was exceptional. He understood exactly what my frustration was and what I needed him to do for my elderly mother. I felt the peace of mind that she was in good hands! Dale found that her laptop had run its course and was able to identify things she had no idea was on her computer. She is now with a new laptop, purchased for $175 that is bigger, better, and up to date with everything. Quick turn around, warm experience, and it was a pleasure to have done business today. From my Mother Patty & me, Thank you & God Bless!
Great place for service. Fixed my Samsung galaxy phone while i waited. Thank you!
Owner is super friendly and helpfully. Great deals and sales. Gave me $ for my non-working laptop and worked a payment plan for my new gaming desktop.
I had a unique issue with propitiatory hardware. Though we were not able to resolve my issue the staff was knowledgeable, polite, and helpful. The shop was also very professional. I also did not have to talk over annoying music or with staff half my age to get a strait answer. I have been in many computer repair shops that felt like a gaming hub for children, so it was nice to communicate with actual adults in a respectful environment.
I had the greatest experience here!!! The guys were awesome, n helped me find n purchase the most adequate computer I was gonna need!!!🙃 I would definitely recommend this place to N E One who inquired about buyin a computer, n so I did!!! Hopin you have more sales 🍒 Thanks so very much guys!!! Stay safe!!! Best regards, Emma Nance.💜
The prices are very reasonable and the staff knowledgeable about what they do. They are also very nice and fixed up my computer in no time at all. I will go to them before anyone else.
BUYER BEWARE!! Replaced part and did not fix problem. I was told part was sent back and I would be refunded. I never got a refund. Employee tells me one thing owner tells me another. I was cheated out of $100. These people are not organized or honest. I simply wanted my $ back for the returned part (as I was told would happen) and owner refused. This is stealing and I will never bring anything there again.
Very satisfied, very thorough, very helpful. would recommend to others!!!
Dale was very friendly and helpful. I brought my computer in, and he fixed it the same day
They do excellent repair work, a bit pricey though, they are also very generous and helpful
We have used Best Price for all our computer needs for years
Best Prices computers in Defiance is very knowledgeable and has always treated me fairly would not go anywhere else..Thanks Dale
Fast installation of Windows 10 on my laptop. Overall painless on my part and if I am need of any computer parts or some other unfortunate repairs Ill come back.
Was referred here by a good friend. Was treated well and received exceptional service. They gave me trade in credit for an older laptop and sold me a super fast Toshiba model, transferred all my old files from my other laptop. This in my opinion is a excellent place for computer service and great pricing. would recommend to anyone.
Great guys very knowledgeable, had me in and out in a half hour for a broken power supply. Thank you guys so much!
Im not sure if these reviews are faked or not but Im telling you right now the prices are NOT reasonable. I had a tablet that I bought for 60 dollars around Christmas time (brand new from walmart) a couple weeks ago I noticed the charging port was going bad. I wanted the charging port to be changed, and they estimated me just for the part and changing it to be 150, then mentioned that the screws were small so that would cost extra as well. I decided not to have them do the work obviously because ill either find someone else to do it for cheaper or just buy a whole new one. They then tried getting me to leave it there for them to throw away, no thanks. They were probably going to fix it and then end up making money off of it. Pathetic.
Very nice computer store. They replaced my old computer with a faster one. Very helpful staff. Thanks!!!
Great store. helped me today when my system went down. Recommend this place. Thanks!
Wonderful service, same day service. Thanks!
Knowing absolutely nothing about computers, I wasn’t keen on the idea of fixing my computer let alone completely buying a new one. A simple upgrade turned into a totally brand new computer thanks to the awesome deals I was offered. I was very pleased with how I was treated and the humor provided along with it. Very friendly people and I am very happy with my purchase.
Bought a really nice laptop here. Always there to take care of any problems, or help needed. Recommend highly! Local service is always nice to have.
Forgot to write the review a few years ago, but they saved my Lenovo desktop from a great big Windows 10 issue. They got me back up to speed and gave me good advice moving forward.I appreciate their service and quality. I plan on making a trip real soon for a quote on more RAM. Good guys there.(Sorry I had to bring my kids along with me).
Dale is one of the nicest men Ive ever met, and his service is top notch. I took my computer in for a problem when I couldnt figure it out and he cleaned it up nice and quick! Would recommend this place to anyone!
Very Friendly people. Walked in helped me figured out my problem. I left Extremely Happy and Satisfied. :)
I have made several trips to the store. The first was questions to see if they could fix my problem. The technician spent a lot of time with me explaining all the different choices I had, the costs and what else could be going on. I returned to have the computer repaired and another replaced. Dale was again very very courteous and patient as I am not wise about computers and asked a lot of dumb question. He figured out what I was talking about and what would best suit my needs and again gave me different options and costs. He asked me what I would be using my computer for long term which also made a difference on what product I needed. Everything he fixed for me was right the first time! I have gone back to increase my computer speed and capability to handle the larger files I am now using and again Dale was quick and thorough. He also he fixes my business computers and they deal with another employee other than myself. Same Great Service. I was referred to Best Price by another person. I recommend Best Price Computers. The personnel know what they are doing and I am always amazed at how quick the repair is done.
CROOK. Took my computer to get fixed and got conned into a junk computer 4 years older than mine was told how much greater it was than mine kept getting the run around. Took the junk I bought from him to a real computer store and they said that the copy of windows that Dale installed was a bootleg copy and wasn’t even legal. BEST PRICE JOKE. CROOK
Friendly service. spent alot of time going over programs and explaining all to me. Prices are very reasonable.
Always very pleased with the service that we receive! Quick return time. They are always willing to take the time to answer all my questions & even show me how to do things when needed.
Great store to help with my computer needs. bought a real nice laptop. works great. Nice person to deal with Dale. Thank you!
Just dropping a thank you from myself and Rhonda in the purchase of our laptops. your service and knowledge for those of us like me whom turn their computer on and off by unplugging n plugging back in made me comfortable. you didnt try selling me something I couldnt use and 30 days to pick laptop was awesome. thanks for being in defiance as a business owner that we peeps can trust. will be returning 4 sure. thanks again. 6 stars.
Very helpful!! Transferred all my daughters info off the broken laptop and transferred to the one I purchased from him.... definitely recommend!
Exceptional service put 2 hours of his own time helping me with critical information I needed completed. Highly recommend.
I had a great experience by taking my computer to Best Price computers! They fixed my computer in 1 day and I was able to get back to my work right away. They updated my computer to windows 10 and now my computer is running faster than ever! The service was prompt and very friendly!!! I would recommend this store to anyone needing honest and affordable care for your computer!!
Best computer place i have ever been. We went to try to get our computer fix but it had lived its last bytes. We ended up buying a new tower. Dale the owner not only transferred information from our old computer to the new one. Checked for viruses and gave us an all around great deal. Needless to say we will be going back for any of our computer needs.
Just purchased a nice laptop. Great service. Thank you!
I had an excellent experience here. I forget the mans name, but the older guy with the mustache is a wizard with computers. He is very friendly and down to earth. He made everything easy for my dad and I during our visit there. He even threw in some discounts that helped me a lot. He has computers that are better than something you could get at Walmart, Best Buy, etc. I recommend this place to anyone with computer needs.
Only computer store I will ever need to visit again.Owner didnt try to sell me anything I do not need and even gave me some free stuff for shopping there. I would recommend this place to anyone looking for parts, complete systems, and especially repair because the only thing better than the products is the service that is provided in addition to quality. Hes been in the business 25+ years and its very easy to see why.
Excellent service walk me threw everything I needed for a new PC an laptopvery friendly service no bs was the best at explaining thing to me. I highly recommend. his shop to anyone.
Came back in December of 2020 to update my virus protection. Offered me a better deal for 2 years. Fast and friendly service. Also, updated my USB driver. Ill be back next year for a tune-up!They did a great job upgrading my computer at a good price and very fast!
Very good place to have service. They upgraded my computer. made it run better and faster. provided free on-site service. They care about their customer. Im very blessed to have them for all my computer needs. Thanks, Gale Burk!
I stopped in today after checking with my old computer store (that is no longer my old computer store) and spoke with Dale about getting a used computer for our church. What a pleasant experience! He went above and beyond to get me just what we needed. I now have a new computer store!
This guy does a great job and even stayed open later because I didnt get off work in time and stayed open to help me purchase an item from him. I would recommend him to anyone, great guy!
I was about to throw my laptop out till i talked to Dale. he not only kept me from throwing it out but restored my confidence & showed me a few things as well.He knows his stuff. Best price,Best service. cant go wrong.
The owner, Dale, is always friendly and super-helpful. Best Price is thorough with every computer issue/repair, and fair with prices for any purchase. This is the best computer repair/sales Ive dealt with, and I have lived in several locations.
Great guy work is great good deals
I am telling you all this is the place to come.Dale treated us with the up most respect and was very helpful with all info we needed and then some. Never felt pressured and never felt like he was trying to sell us something we didnt need. Great prices as well!!!Thanks Dale
Great service! We brought our computer in to fix with the intention of selling, but they were able to fix it up and make it faster and just like new. Very fast service and affordable pricing!
This business owner Dale is a SCAMMER...purchased a 100% working item from me on eBay, held it for a month, then said it didnt work. He stopped payment on his transaction and kept the working part that he purchased from me. I would NEVER do business with this person again. SCAMMER. I see others have had the same experience, this thief should be in jail.
We Drove From Ottawa Needing to get Either Our Computer Fixed & Or Replaced.Very Very Respectable Gentleman Gave Me A Great Deal On Our New Computer.We Will definitely Do Business With This Gentleman In The Future
Excellent service and job well done, will definitely use them again.
Good computer service. Friendly and very helpful staff.Would recommend them to anyone.
I called and didnt leave a message, they called me back that day. When I went in to get the cord I needed for my computer, he looked at my computer and knew that I needed a new one. With a small amount of coaxing, I got a really good deal trading in my old computer and getting all my data off my old one onto my new computer in a very timely manner. I would recommend anyone to call or stop in.
Just bought a laptop here, very friendly service. also helped me with my tablet. Thank you!
Dale was awesome in getting our computer back running like it was brand new! He was clear and upfront with his plan and we are very happy with the price to get us back up and running. I will take all my future repairs to him.
This was a very pleasant experience for me. I was referred here my a friend. My son gave me his high end gaming rig, had lots of issues, virus, bad blu ray drive, fans not working. They saved all my important files, fixed everything very quickly. Very reasonable price for all they did. I would recommend this place to anyone!!!Only complaint wish I had know about this awesome store sooner! Thanks guys, great job.
One of the best computers I have ever had. And I have had many computers. I personally recommend this place.
Best place in defiance to bring your electrical items honest and they get the job done
I highly recommend this place. The staff was very friendly and gave me great advice on what I could do to make my computer better. As soon as I walked in they greeted us with friendly faces. 5/5 for sure.
Great customer service they get the job done fast and they get it done right I totally recommend them to anyone that needs there computer fixed
Best computer store around, got my internet connection fixed quickly. Thanks!