Its a well organized store. Well stocked and everything is priced. The staff is helpful too.

Kinda slow only had one employee that I saw. But she was doing her best I believe. Very friendly

Don’t call for assistance. I placed a call and “Heather” instantly placed me on hold without a hello. I waited for several minutes and listened to the automated message. Phone started to ring, but no one answered. I hung up and called back, and was placed on hold before I could speak. I know these stores get busy. That’s why I had no problem with holding, but this makes no sense. So, I drove to Autozone. As a consumer, you don’t have to put up with this. Just take your money elsewhere. I know that if a customer has a good experience, they will return. If they have a bad experience, they will not return, and they’ll tell their friends and family to do the same. Heather, customer service is not for you.

Employees have no knowledge or training on how to do their job correctly. Ordered a part that was under $9 that was supposed to be in the next day by noon. It wasnt there... the employee didnt know what to do. The one that did the order the night before did it wrong. I told him to give me my money back, that I would just go to OReilly. Couldnt get my money back because I didnt bring my card that I used to pay for it. Didnt intend to buy anything as the part was paid for. So, they got me for $9 and lost a customer forever. ✌

Customer services outstanding was in and out in no time you guys are awesome

This was my first time at this store. The cashier was so nice and friendly, I guarantee Ill be coming back. I bought everything I wanted. The cashiers name is Lori, I believe. Her name on the receipt is Loresa G. Great job!

Needed battery replaced and lady behind counter told me this battery was purchased at Walmart and that I would need to go there to replace. I told her I just need the equivalent and mentioned this is an auto parts store. She immediately flipped out on me or started praising God or yelling oh god. I decided this place is terrible and will never go to another Advanced Auto ever again. This happened at Del City, OK location.

The sales agent helped me put on the windshield wipers that I just bought and they bought me pizza, coffee, couple hamburgers, just kidding!! Seriously the service was very good

Clean store. Manager isnt very knowledgeable. Had a problem with a alternator. She couldnt help me out so I reached out to corporate customer service and they took great care of me. Not only did they replace my alternator, but they upgraded me when the I bought wasnt in stock. I was very impressed. The customer service is the only reason I still do business with them. If you are able, I would go to a different location. The store in Moore seems to have a better staff.

I have shopped here since the store has opened. This place gone down hill big time. Got employees asking customers if there vehicles are 2wd or 4wd for a brake light bulb. Come on now. Waited 15 minutes at register before I was spoken to. And watched a lady employee struggle with testing a alternator, then using a hammer to bang on it. 👀👀 Not very professional looking in my opinion.

Exactly what we needed at a reasonable price. Clean store, nice staff.

Very nice friendly service 👍..

Came to get a jet ski battery, they sent me home with one that needed to be charged, brought it back so they could charge it to find they left it on for too long and battery acid went everywhere. Where are the people that know what theyre doing?

Nice people but have problems with companies policies.

I’ve been sitting in my car since 8:28am website says opens at 8:30am today (Sunday) and shows hours were updated as early as 3 weeks ago. Misinformation is inconveniencing . Please fix your online hours according to your “store hours” sign posted on the front window! which says 9am

My one stop, get it all, go to place for decades now. Get hard to find parts ordered and delivered to store or home, free shipping and quick. Quality parts even for my motorcycle!

Very helpful and polite, will continue to shop there . Prices are competitive on most of their products

Some stuff is over priced.

The worker was very helpful

Service was nice and informative. Stocked product and clean store. No negative inquiries at all what-so-ever.

They are very respectful there and theyre fast at what they do

Take forever to be serviced, they only had one person working the counter, there were about eight people in line.

Second time Ive called and got place on hold for hours terrible customer service

They never have what I need looking for 3 inch exhaust pipe and they don’t carry any 3 inch

The customer really helpful

Placed order online for in-store pick up but they did not have the items that their online inventory says they have. Workers were very nice and helpful. the system for making their inventory show as unavailable is to mark the price down to $0.05 which then does not translate to the online system saying it is unavailable.

Went to Advance Auto today. One guy on the phone helping someone with their parts while two other employees were just talking. No help from either of them. Stood there waiting and nobody even acknowledged we were even there. Not a hello, hows your day, nothing. We walked out of there and went to OReilly store where we were greeted soon as we walked in. Advance Auto should take some lessons from OReilly Auto. We will not be returning to the Advance Auto in Del City.

Advance Auto Parts Was all ways good like always the best Auto parts store in the world

The employees were wonderfully helpful in locating parts, fantastic attitude and an amazing selection of parts on the shelf as well!

Always have what I need

Good prices online with coupon code. Sometimes there is a wait at store. But overall good experience

Knowledgeable and professional

One of my go too car part stores, they always seem to have the part Im looking for.

I needed a tow truck and the counter staff was very helpful.

I went In for a replacement antenna. I stood in line for 30 minutes as 1 cashier struggled to help the Individual Infront of me, and the other 3 workers felt it was more important to stalk shelves and chat with one another than help customers. I left product on counter and went elsewhere.

Very knowledgeable and friendly staff with a great selection of auto parts to back them up

I called to get information on a part for my toyota,Some one answer the phone and put me on hold immediately, waited for 15 minutes and then he came back to the line said something about some change and hang up on me, called back, same thing happened got put on hold 5 minutes in and call dropped, called a 3rd time and told the guy that I been along hold and some one hung up on me and he said it wasnt me and put me on hold. I have a mechanic shop and was considering an account with this store but if thats the best treatment they have to offer Ill stick to oreillys

I’ve been here many times but each time I come here it’s an even worse experience. Today’s experience was just the last straw for me, so I will not be back. No customer service, no “hello” from anyone- just terrible.

They were helpful in getting what I needed, the price was a little bit high, but they were closer to me than any other parts store, and I needed my parts right then. They had what I needed in stock. What more can you ask for?

This is a pretty good auto parts store. You simply go in, tell them what part youre needing, and they can look it up and find it in just a matter of minutes. It always amazes me how many parts they can keep in store in such a small building. But they do a pretty good job of customer service here too.

A woman there is very rude.and a bad attitude.unprofessional.

I go to this place alot

I couldnt get the help I needed. Some of the laziest workers Ive seen.

At this auto parts store I had excellent service before, but yesterday, let me tell you, It surprised me how rude the two employees were, maybe they were having a bad day, but! it wasnt busy I was the only one there with son at the time..

Good prices, great customer service, always willing to help me find a better deal.

Sales staff are very knowledgeable about getting you the right parts at the right price.

The Service was good.

The last 6 months at a black crew in there all black I aint got none against that but they were so lazy nobody want to do nothing I had a belt and being they didnt have a number on the belt they didnt want to take time to even go look for it I got a girl today

Very helpful & friendly courteous staff. Handicapped parking & wheelchair accessible! Took care of me & installed my battery on the spot! Highly recommend this place. Ill continue to do business here!

Richards Custom Concrete LLC of Oklahoma City and surrounding areas had a great experience

Matthew, the manager at this location is awesome. Super knowledgable and helpful! And Julian is awesome as well. Great job guys!!!

Did not have what I needed

Helped me pick out a light bulb for my car. Little bit of a wait in line but not to bad.

The employees here were on helpful and rude. I couldnt find what I needed and had to ask repeatedly to get someone to pay attention to me and show me where what I needed was. Then when I use the product and it didnt work I tried to return it and they refused to give me a refund or store credit because it was used. How would I have known it wouldnt work unless I used it? DUH! They said I can return another day to talk to a manager but who wants to have to bother to do that? I will not ever return to the store or recommend it to anyone else.

The best parts store in town.

Great experience!Ordered parts online for in store pickup.Parts were ready quickly and they stopped my PayPal payment in order to give me a military discount in the store.

Theyre understaffed, and and when you finally able to get someone to help you theyre extremely rude. I highly suggest going to any of the other ones where you get better service. And if their friends happened to be in the store they will spend more time talking to them than actually doing their job. Again never had this happen at other stores just this one and theyre arrogant attitude is something to see as well.

Got my credit for an alternator

Stood and waited a long time to checkout one product then went to another person who served me instantly.

Ok

Guys are usually pretty helpful and its better than OReilly if you are tight on cash.

Staff very very helpful and pleasant!!!!!

Pushed over priced windshield wipers on me during a rainstorm. I do not recommend.

Went in today got the brake booster I needed great job on there part.

Its a car parts store

Staff was really helpful and friendly great service

Nice people and close to me

Great auto store. I was having trouble changing some wipers and one of the staff came out and helped me in the rain. Always friendly and helpful staff.

Customer service is lacking

Had to have backup help to install my wipers blades

I have been shopping here for all my auto part for 11 years now the staff know me. They are great team

Helpful and down to earth called the other guys they said dealer only came here and picked it right up. Thank u

Great place!! The guy help me with my power steering pump. Was there for an 1hr but he helped me get it done. No other place has done that for me.

This place seems to be well stocked and the employees are very polite.

Matthew is the young man i contacted by phone and he was amazingly courteous and a deep knowledge of cars i searched 4 dayz 4 certain hi performance suspension parts.no avail.many parts on the web and othet car part places and not even sure if its the right part! And who wants to throw away 50 60 bucks for an over nite?! Mattew not only had the parts i seeked by Moog !! he looked at my suspension and spotted a serious issue i over looked! Seperated tie rod ends! Thats scary as hell! And heart attack serious! I was a service mgr and matthew is # my 1 bracket now and my new go to guy for parts.they better give thet man a raise and keep him! And talking w Matt and learned he served our country! Thank you matt for ur service! Hoorah!

Its an okay place, better priced, i feel. the employees are hit and miss. they have their bad days and good days, same as the rest of us. usually, if youre a decent individual, they are too. imagine that..

This place did a great job on my car reasonable price and it was 6 about 3 years ago still going.

I always get good service from them ...Denise is always ready to help when I need it.

Been a while since I was here. Back then, dont know now, they had English speaking and understanding staff, made it easier to get the correct parts.

My very first visit. The staff were amazing. I knew little to nothing and left with everything I needed. Awesome!!

Great service

Ive been going to this Advance Auto since they opened and I have been satisfied every single time.

I walked in with a screenshot on my phone of the item I was looking for. The guy behind the counter pulled it up on the computer and found it for me!! Very helpful.

Got wat i needed just like always

Advance Auto used to get all my business until a few years ago. The employees at this store in Del City seem arrogant & argumentative most of the time. There are only a couple of Advance stores with truly knowledgeable & helpful people. This may be the reason they have closed down so many stores. Go to 39th Expy if you want to deal with people that are there for the right reason...to help people get the right part for a good price.

Theyve improved the inhouse workforce, they are for the most part knowledgeable and decent help, but i have a commercial account in which the C.A.M has been doing a horrible Job with. I have now been in business for 5yrs and for the first 3 i Used advanced auto parts as my #1 but when i asked the C.A.M to do his job in getting my advanced account linked with my shop management software he has failed to do so for about a year now. and since then have been using autozone that Im very happy with. They instantly got my account with them integrated and even told me other ways to get bigger discounts (besides having to spend an overabundant amount of money)since i am a small local shop.

I wish I was better with names, because the lady that helped my wife and I was the best. We will come back here everytime.

Friendly people. They try hard to get the right parts

The clerk acted like she did not want to be there

Helpful staff . they try even when they dont know what youre talking about.lol

Friendly staff and courteous service. Never takes long in line.

The guy from Advanced Auto in Del City was very helpful finding wipers for my car and putting them on. Thank you very much!!

This location on SE 29th was awesome, I checked the web, called with part number, he checked he had it, Now after I called the. Moore location with the same info this guy had Know Clue after giving him the part number three times he finally says, let me go check, I gave up and called a store that didnt sound or act as if I didnt know what I was talking about its Your web sight, thanks SE 29th guys..

Good service is # 1 in my book and the are very good at what they do weather its here in lawton or okc service was great 👍

Helpful and courteous. Got the recommended part that works great.

Some of the best auto parts in America. Very friendly environment.

Very helpful and Curtious

Go to another advanced!!! They will give you the wrong part or something used. Twice I ordered parts online and picked them up at this location. The first time it was a set of shocks that I sent my wife to pick up. When she returned with the shocks the box was COVERED in clear tape, looked like it had been in the sun and rain for months. When I opened the box there was a used set of shocks inside. Not just used but worn out, greasy, with destroyed bushings. When I bought them back they said it was the only ones in stock so they didnt bother inspecting them before handing them to a customer. The thought process was that if they were missing parts or bad that they had nothing else to give us. They said they knew they had been returned but figured whoever took the return in checked them out. So now I had to return them, wait for days to have the money put back on my card and once again shop for parts. My next trip up there was for another online order. Two of the three parts were correct but the one they messed up caused a huge headache. They pulled my order and gave it to me. I got out to the truck and remembering what happened last time checked my boxes. I ordered a CPS for a Dodge hemi but when I opened the box I had a TPS for something, not sure what. I took it back in and they told me that wasnt part of my order. I explained to them that that was the problem. It was really simple.... The past two numbers on the part number were reversed between the two. Simple mistake anyone could have made. The issue is that they didnt scan the parts before giving them to me. So the computer said they gave me what I ordered and not the part they gave me. Now they have the nerve to tell me that they dont refund electronics. I dont want a refund, I want what I ordered and paid for! They said they can exchange it for another one but it has to be the same part. This isnt the part I ordered!!! What good is a different wrong part? I asked them to just check their stock in the computer against the two part numbers and explained how it all happened and how easy it is to fix. If they would have scanned the parts before bagging them none of this would have been necessary in the first place. After realizing that I wasnt getting anywhere I called the advance Auto in Moore from inside the 29th store. Thankfully he told me to just come in his store. He fixed the issue and noted that the part I was given cost $100 more than what I ordered and was still in plastic. He couldnt figure out why they were so dead set against fixing their error other than they couldnt figure out how.

Suppose to be a hub for OKC but usually doesnt have what I need on hand. Employees have to have the computer tell them and if they type wrong thing or computer doesnt come up with something, it doesnt exist according to them or isnt original. Oil prices are high, same thing at walmart for way less and they wont match oil price even though they have a low price guarantee. Other Advance stores closed that had knowledgeable staff so dont understand how this one is still open. Maybe good for the shadetree back yard mechanic but not for the pro.

I went to this auto parts store we got a bad service and there wasnt going to install the battery but there went on install it there wasnt happy about it