I was met by the service provider when I pulled up and he provided me an accurate time estimate and discussed recommended services with me. He easily scheduled another appointment for these additional services. He was extremely friendly and helpful.

Service at this location is absolutely amazing very friendly helpful Service staff to walk you through every step of the process, fastest team to get anything fixed within reasonable times. Everyone knows Sales are about selling cars and making money, but with this location they really try to bend over backwards to get you the best deal for you, not them, but the customer, I could name several sales people to refer you too but they always no matter who is working on your next vehicle treat you like family with respect and know your time is very valuable and worth getting you the best deal in OKC!!!

Definitely a great place to buy a car. The finance mgr, Nathan, is cute. (lol. Im his wife)

My experience was great! Everyone I talked to was friendly and knowledgeable. I even got a car wash and vacuum out of it. Only thing I would recommend that wouldve made this experience even better is improving the communication. I dropped off my car on a Tues night and never heard from anyone to tell me what issues were discovered or how long I can expect the repairs to take. I had to call three days later to get an update.

The staff, from salesman to manager to finances, all made the process very smooth and quick. I was treated with respect and kindness, which I really appreciate.

Wow! Great experience and speedy service! Was in and out and got exactly what and how I wanted it. Thomas was very helpful and to the point, no back and forth. Definitely will be coming here for my future vehicles. Good job guys!

Arlene Ramirez is awesome. We bought a beautiful vehicle. Excellent customer service from every person there. Easy peasy.

Arlene was extremely helpful in helping us find a car. She worked with us on financial information!

Love the crew and the manager! They always take great care of me!

Just purchased a new car and Colton Toth was a great salesman! He helped us program the dash, set the personal options and connect our phones. Going through the whole process of credit and trade-in took less than 2 hours, so that made it pretty easy. Well definitely go there again. The car selections are better than other dealers weve used in the past.

I had the best service at ORR Nissan East this morning. I went in for an oil change. They serviced my vehicle, the customer service from other employees was amazing and my service tech Jacob was Awesome. Thank you Jacob for your kindness, explaining what you serviced on my vehicle and for your outstanding customer service. I will be back.

Went in with no intention of buying a vehicle, but sat down with Colton anyway and ended up walking out in a new vehicle. Great customer service and very knowledgeable. 10/10 would recommend.

Super friendly and got done really fast

I have always had nothing but the absolute BEST treatment from all the staff at Orr Nissan East. Always VERY helpful every single time Ive been there. I wouldnt trust anyone except Orr Nissan East to do maintenance on my truck. THANK YOU for the AWESOME service!!!

Even after the terrible experience I had the last time I bought a vehicle from Orr, since we had already bought 6 cars from them, I decided to give them a try before going to another dealer. I wanted out of the brand new 2021 vehicle I bought 4 months ago so I went in and talked to Mary Keen. I told her exactly what I wanted and didnt get anything I asked for! I said no white vehicles, I got a white vehicle! I said it has to have keyless entry, it does not. I said I wanted to lower my payments, it went down $10. I got out of the 2021 and into a 2018 Nissan Frontier!!! Now you would think that was a terrible experience because I didnt get anything I asked for, and I didnt get a new car, but it was great!!! Mary did not push me or pressure me. When the truck came up in conversation, she went to her boss to try to get the deal done. It didnt work out that night and I walked away, but Mary said she would keep working on it and the next day she called me and offered me a deal I could live with. I got the truck Ive been wanting for years and I am ecstatic! The best experience Ive had at Orr Nissan East was with female salespeople and Mary specifically. Im not saying dont deal with the men, but Mary is definitely who you want to work with! Thank you Mary!!!!!!

After going through a couple of dealerships with greedy a-holes and poor kids who didn’t know what they were doing, we went to this one not really expecting to buy, mostlyJust to browse and see what they had, ended up not only test driving but by the end of the day driving off the lot with a brand new Kicks. The employees are very friendly, and very knowledgeable about the vehicles whileAlso being empathetic and listen to what we have to say as well as any concerns we might have. Our saleswoman, Krissy, knew a lot about the vehicles and was very informed about all the features, bells and whistles of the vehicle we bought. Definitely would by from them again, and also would recommend for anyone in the great state of Oklahoma.

My husband and I purchased two vehicles this month. Both times Thomas was our salesmen. He was so kind and directed us in the right direction to accommodate the needs we had. Nathan with finance was direct and straightforward and got us fixed up quickly. By far this was the best experience purchasing a vehicle I’ve had. Highly recommend these guys!

Orr Nissan East got me the exact vehicle I wanted. Easiest buying experience I have ever had. The overall experience was wonderful and I got a great deal I couldn’t pass up. I’d highly recommend buying your next vehicle here.

Great got new car great today Colton was awesome

My first experience buying a car with Orr Nissan East was pleasant, however the 2nd time around was not pleasant at all. I was sold a car that already had problems, but when I brought it in to get fixed they suggested that everything was working fine when they sold it to me (I had to pay out of pocket to get the car fixed). I didnt even have the car for a month yet. I was really disappointed in the service center as well, their communication is terrible, they will have your car for days with no updates, time frame on repairs or anything. I suggest you buy a car elsewhere

The best car buying experience Ive ever had. No pressure tactics. I will recommend them highly.

Great service department. Always get my maintenance there and all costs to do so are very competitive. Highly recommend this store for sales and service.

I arrived at Orr Nissan with the expectation that Id get a decent car, however certainly not brand new and furthermore not on the same day. Business was fast, easy and convenient! I appreciate the salesman John Thomas as he went above and beyond to assure I left satisfied!

Krissy was absolutely extraordinary! She demonstrated knowledge of the vehicles and a sense of no pressure sales. Krissy went the extra mile to see we were happy with our new Titan. Thanks Krissy!

Run away! These people ripped us off in the service department. Took them a running truck that needed the brakes fixed. Three weeks later ii get the truck back, and its overheating and the last cylinder has no compression. Thanks alot Orr Nissan! You people should be ashamed to work there!

Like any other car dealership they said theyd help me get the best deal but in the end it didnt work out the salesman was upfront and professional. Id recommend this dealership to anyone whos looking for a new Nissan.

This is the best place to come and get a Nissan vehicle of your choice. They are knowledgeable, kind and will work with you to reach a great deal on the vehicle you are wanting. I refer people here because this Nissan company provides the best services.Thank you Milton Conner for work with me and my brother. My brother loves his new car and started his new job.Milton you are a hero!

The sales rep did an excellent job. She was honest and upfront with me the entire time. Additionally, she was not pushy and had a great overall demeanor. The finance manager was also professional and made us feel at ease.

The service tech had my battery checked, and although results werent 100% conclusive, he swapped out my battery with a new one since the Armada was still in warranty. I so much appreciated that. Further, I showed up at 4:30 in the afternoon, and had an appointment at 6pm. They made sure they got me out in time to make that appointment. It was one of the best experiences Ive ever had with a car dealership!

Best experience Ive had at a New Car dealership! Sager is an amazing salesman and I would recommend him! He is knowledgeable and explained the process step by step! The team that works there are amazing people as well! They took the time to make sure I had questions (many) questions answered and that I was alright throughout the process!I will definitely be back to purchase another vehicle!

We were frustrated we spent all day at Eskridge Honda left there very upset. Went to Orr and everything was GREAT! We got a beautiful murano and the sale person josh great salesman ORR thank you for your service we will back to buy more cars in the future. 5 stars !

I had to come in and get my oil changed. The men in the service department were so nice and polite. The service didnt take any time at all. It was a wonderful experience.

It’s Family, they seriously take care of you like one of there own relatives..I have never seen anyone wanting to help a person out when they think he or she can’t get a car..they have your back!

The guy who takes care of the customer service is great. He always is professional and is polite.

Thomas was a great salesman and answered all my questions. I highly enjoyed the experience at Orr Nissan East

Be going there over 6 yrs. I use the Automotive Services.. Trevors run a tight ship.Theyve all ways been upfront with the repair prices. They operate with integrity. Ask for him or Nathan .

Josh (salesperson) and Nathan (finance) were absolutely amazing people. Very delightful to work with, went above and beyond with their customer service. Highly recommend if in the market for a new or used car.

It was awesome!!! Mary Keen was the best. She new everything about the car and made me feel so welcome. She with all my needs

Every experience Ive had with Orr Nissan East Maintenance has been exemplary. This time around Jacob was kind, helpful, and gave it to me straight. I came in for a routine oil change (most economical by going to the dealer) and he didnt try to push anything on me, but merely recommended that I should think about doing the transmission check-up soon. Dave in finance was very kind as well when I told him that I lost the paperwork on my warrantee and he immediate found my information and gave me a printout. A+ all around.

The customer service at Orr east is amazing, we will never go back to Orr west. Everyone was extremely friendly and helpful. The other dealership told me I didn’t have anymore free oil changes and was going to charge me double for all the other maintenance I received. Orr Nissan East has earned my trust completely.

Amazing dealership. Helped us get into a new vehicle quick and easy. Polite and friendly to work with. No hidden fees or used-car-salesman tactics. Krissy was our salesperson and she was top of the line!

Hands down best employee i ever delt with at a dealership got us through the process very smoothly and into a 2020 Dodge Ram . Colton will tell you how it is and help you get into a very great car he is super down to earth.

They were great the service team took wonderful car if me. Jacob AND Judah are great people to work with and have Excell customer care

I love their coffee machine and vending machines. They gave my Mom’s car an oil change and made sure it was working.

Im always impressed by the hospitality I receive eveytime I come there.

Everyone in the service dept is so nice. They make you feel special. I had 3 different things done. I thought it would take 3 hours. I was in and out in 1 hour! Keep up the good work.

The service dept took care of the recall and fixed my brakes. Very pleased with the service.

This is the worst dealership that I have used from customer service to the service department and would not recommend them to anyone. From Orr central asking me if I can afford the vehicle to the service department being investigated by Nissan

Is made me want to tell people what a good place on by my car from in the good service I received

Have had great experiences, on both vehicles I own. From oil changes, to a water heater, Orr has kept me in the loop with each step, great service, and the prices are on point. Would recommend if you have a Nissan

Ive had the best experience buying from Orr Nissan East. Britt was extremely helpful.I bought a 2015 Ford expedition Limited for my wife. It had a few issues that needed to be worked out so they sent it off to the service department and they gave us another SUV to drive while it was being serviced.

We were treated with great respect and our time was not wasted.

Jacob Beeler explained everything and let us know exactly what was recommended and why with best timeframes for any service listed.

The sales and finance were ready and work overtime to meet my needs.

Took my car in once for its first oil change. Service manager was great and I made it to work in time. Ill be back

It was so fast and efficient. Everyone at Orr Nissan East is so nice and customer service friendly. I really appreciate it!

Waited for ten minutes without even being acknowledged by staff, even though several made eye contact with me. No big deal theres several other Nissan dealerships I can take my car too to be serviced

The service department got me in and were complete within the time limit.They forgot to put in additive I purchased, discovered it and provided it before I left. I totally appreciate their honesty because I would have never known. Glad I can trust them to take care of my needs

I needed my A/C compressor Vacuum med & charged . Nissan Orr was excellent.

Dropped truck off for service at Orr Nissan East received text less that a hour later that truck was ready to be picked up.I was having a electrical/battery issue about 2 months ago, dropped truck off and all repairs were done under warranty. They also updated the Firmware, which was 4 updates behind.The dealership I bought the truck at was also where I had been taking it for services. That dealership decided that the Firmware updates where not important or the Tect was just lazy. Either way, they lost my business and Orr Nissan East has a new customer.

This dealership is awesome. Milton was very helpful and an awesome sales person. I wasn’t sure if I wanted to get a new car I live 2 hours away from this dealership and Milton made the car buying process a breeze.

Excellent dealership. Responds well to concerns. Thomas, my sales representative, was awesome!

Best experience I have ever had at a dealership! Colton got me into the car I wanted, didnt pressure me to buy, and was very knowledgeable. It was quick and I was driving off in my brand new car in about an hour and a half. I will definitely be a repeat customer.

Fast, friendly, professional, knowledgeable! In and out quickly and easily!

The easiest car buying experience I’ve ever had thanks to Colton. He helped me with all my questions and suggested the perfect car for my little family. He went out of his way to make sure I was satisfied with my purchase and even added some bonuses to sweeten the deal. We were on limited time and he made the experience fast and easy.

Just avoid this place at all costs. They sold me and my husband a lemon did nothing to fix it up before hand. They didnt even air up the tire correctly no bub light no inspections of any sort. Fyi for anyone who reads this it was a ford focus they sold us and they basic played it off like it was a great car. Also if i could pick there worst employee it would be Bret and his wife the con artists that sold us this car that nearly got us killed. I hope this place shuts down and the all lose there jobs.

I had a horrible experience with my previous car at a different place and was so scared about this time. I met with Britt a couple times and he made me feel so at ease. I finally made the commitment to buy and came in and spoke with Mary in finance and had she made everything so easy! I couldnt imagine a better experience than this!! As long as Britt and Mary are a part of this team i will forever be part of the Orr Nissan family!!!

Outstanding service! Works hard for the customer!

I had my 2019 PV Serviced for the first time. They had two warranty recalls and took care of it.. The battery was replaced as it was creating a problem.They did a fine professional job. They are on their game!

Britt & Mary have now sold us 7 cars in less than 2 years. They are the reason we keep coming back! They are personable, really get down to the no-bull**** deal. They dont waste time trying to sell you something you dont want. They follow-up to make sure youre happy, and if youre not...they do what they can until you are! As long as the Keen team are at Orr Nissan East, we will be continued customers for a long time!

All employees were extremely nice to myself and my husband.

Loved no one trying to sell me a car with an 18000 mile car in service!!!!!!

The sales guy, Joshua, was very nice and knowledgeable. He helped me find the perfect car, based on my needs and budget. I left more than satisfied!

Went in to have my oil changes and tires rotates. They recommend that I get my battery serviced so I did. Got home later they day and vehicle would not start. Has to jump it to get it started whichever I never has to do before. Called back up there and told them. They told me to brink it back so they could look at it and I did. They said must be a dead cell in the battery but because I did as recommend they gave me a new battery. I was shocked and elated at the same time. Love that kind of customer service.

Josh was awesome he was very patient and he understood my situation. I really appreciate him going above and beyond. I love my new vehicle.

After having a bad experience with ORR west I came here to get my oil changed. Jacob Beeler was very courteous and helpful. He answered all my questions and was very professional. Kathryn Thompson

Arlene and Matt were great about working with me to get a great deal on a new car. I was highly impressed with the service I received!!

OUTSTANDING! Let me preface this post by saying that I am a retired Marine and have high expectations when it comes to customer service, and when it came to my experience with ORR Nissan East, the entire experience exceeded my expectations. Walking through the door the receptionist had a big smile and was welcoming. I then met a young man named Sager McCrary, who was the sales agent I worked with. BEST sales agent I have ever experienced. His concern and attention was solely with me as a customer. He was personable, honest, and friendly, which are the hallmark of a professional. I would recommend Sager to anyone in the process of buying a new car, especially military and veterans! I then worked directly with the sales manager (I apologize but I cannot remember his name) and told him the price that I was comfortable with and we worked together to get to a point that pleased us both FAST! It wasnt a long drawn out process and there were no secrets or hidden fees. Upfront and Honest! I then dealt with Austin in finance, and again the service was above reproach. He then asked if there was anything else he could do to make my experience better and I just asked if there was any way I could get additional tint added to my windows and he made it happen. The service department had a young lady working at the counter who was super friendly and great to work with! When dropping my car off for the tint work I was greeted by Sager with keys to a loaner, which was him going above and beyond even after the sale. The process was quick and hassle free. Needless to say, my experience was second to none and I WILL be purchasing from Orr Nissan East again! HIGHLY RECOMMEND!

The friendliness and professionalism was top notch! The service CSR was very welcoming and honest about price and what needs done. They were accommodating and great communicators when it came time of completion. The lot was clean as well as the sales floor. Everyone looked inviting and easy to talk to! Love my experience there!

Its a dealership. Salesmen are friendly. Prices are high.

We were first time buyers and Colton went out of his way to insure that we had an amazing experience. Very impressive!! We loved the fact that they were open and upfront with everything.They made you feel very comfortable. Colton the salesman makes sure you get exactly what you are wanting and Austin in finance was very thorough and made you feel right at home.I would highly recommend this place

Had a flat and bought the tires there In-and-out quick and easy

Krissy Alexander went above and beyond what anyone would think customer service should be . I had fallen and hurt my hip, krissy assured me that she would take care of everything without me physically being at the dealer and that was exactly what she did . She sent me pictures of my new car, my trade was in the shop . She went picked it up she brought me my new car and I signed all my paperwork in less than 20 minutes I was showing off my new2020 Rogue Sport . Orr Nissan East is outstanding . Finance were great and my payment is actually 50 dollars lower than what I was paying on my 2019 sedan . Thank You Orr Nissan East you’ve not only earned my business but that of my family .

I was told the work would take about an hour but it was completed in 40 minutes.

Mary was the lady who talk to me and showed me around the dealer ship. She is Awesome..I bought my Brand New Nissan frontier 4x4 .

Bought our 5th Nissan (4th Versa) from Colton and Chris. Couldnt be more pleased with the experience. Both were very professional.

Went good on the buying process of the deal but on the dealing process was not fully understood and alot was not mentioned when working out a set and final deal with both parties being me didnt know all the information.

I was there for an oil changed and it was completed in a timely manner..

They are friendly in the service shop. But the guys act to flirty towards ladys. I had my babyma with me and my son an this guy still tried to talk to her

Bought my daughters 1st car today. Michael Dean was amazing!! thank you Orr Nissan for the wonderful experience

Colton was extremely friendly, informative and professional. I will refer many people to him when they are in the market for a new vehicle. Thank you all.

Pulled in for service and they where quick and fast. had an oil and wheel light even tho there was like 4 cars before me somehow it only took an 1hr and they had my car in and out. and didnt try to sell me anything extra ended up buying a hat and am loving it also they texted me that it was in service and when they finished!

They were so friendly and the process was so easy. I came in with ideas of what I wanted and they were able to find exactly what I was looking for. Thank you so much! I worked with Mary in sales and Nathan in finance.

Service on my 2013 370z. U have the best service and customer service! I will be definitely letting people about your outstanding team! Thnx again!

Great work with Thomas and the rest of the crew to get the car I wanted. Much appreciated.

Brit has been the best salesperson Ive ever have the pleasure of working with. He would recommend each and every person I come into contact with to see this man for a vechile

Britt Keen is amazing! He saw me looking lost & came to my rescue lol. He went above & beyond anything anyone at any other dealership has done to get me in a new vehicle! All of the staff that I interacted with were a joy! I consider myself part of the family now!

Great service. Friendly workers. Good price.

After not driving my car for two YEARS because I had been told by another dealership that I needed a 6k repair, they got me back on the road for $300!!! WOW! Yes, it will need more work down the road but having a car so I can get around to earn some money, priceless! Thank you!!

Customer service has been above expectations every time we have used the service dept. We will continue to use Orr for our service needs and want to give Trevor our sincere thanks for going above and beyond.