I love this place. I have a VERY OLD car. They have kept it on the road for most of the 18 years I’ve owned it. I’m finally going to be getting a new car and will continue to use Accurate Auto for all future maintenance and repair. The service is friendly and quick. The loaner cars make life so much easier and the quality of the repairs can’t be beat. Thanks guys for keeping me safe and moving!
My car was in need of some emergency brake repair. Read the reviews on line and decided to give them a try. Glad I did !! What Accurate Auto Clinic did well?? EVERYTHING !!!PROFESSIONAL, COMMUNICATION, QUALITY, HONEST, LOANER CAR, COMPLETED REPAIR BY END OF DAY.I will return for future service and will recommend to others. Give Accurate Auto Clinic a try. You wont be disappointed.
Honda Odyssey light started flashing while passing through Chicago on a 1500 mile trip to take our daughter to college. Accurate Auto Clinic was willing to work on the van immediately, treated us with respect, and was fair in their pricing. Got us back on the road in a couple hours so we didnt fall behind our schedule. Highly recommend these guys!
We have been taking our cars to Accurate Auto for over 10 years and are always satisfied with the quality of work and overall experience. I have never had an issue with a repair. A huge plus is loaner cars can be provided which means you dont have to arrange other means of transportation to work, etc. while your car is in the shop. Shout out to Mike for always going the extra mile.
I have been going to Accurate Auto for a number of years now. They have always been friendly, courteous and have taken excellent care of my car. I have especially appreciated the loaner cars and their willingness to work with me when I have a problem with my car and need help now. Many thanks for a job well done.
The folks at accurate auto continued to amaze me and my wife last time we brought our vehicles in to get serviced. We did have a few things that needed to be done, but the cars (both from 2007) came out of the shop running and handling great. Cant recommend these guys enough, they really go the extra mile to ensure you are taken care of. Theyre honest and hard working, and offer free loaners if you bring your car insurance card. Well keep going back as often as we can.
When I was looking for an auto repair shop close to home I did some research and ended up coming to Accurate Auto and was very happy with the service and have been going back there for about 3 years. The loaner cars enable me to get to work while my car is being worked on. More importantly, I always feel confident in a job well done. I would definitely recommend Mike and his team.
My battery cable fell off literally a tow truck company recommended I go their. They were fantastic they gave me a loaner till the repair was done. They completed it in a few hours I was back in my vehicle and the price was pretty reasonable. They also washed my vehicle before returning it to me. I am not from here so for me being alone in a state and not knowing anyone they made me feel welcomed and safe.
I have been coming here for years and highly recommend Accurate Auto Clinic. They have competitive pricing and most of all they stand behind their work. Have them look at your vehicle before you pay for a repair you feel may not be needed or may be overpriced by another mechanic or dealership. They also have loaner vehicles available while your vehicle is repaired. Honest and fast work. A Des Plaines area Gem. Highly recommended.
Every one there is great ! Work was done quickly and precisely and they have loaner cars, so my life went on seamlessly.
I have had my cars serviced by Accurate Auto for the past 15 years or so. At least 6 different cars, with all sorts of service or repairs. They do great work at fair prices. When my new car warranty expires I go to Accurate Auto. Never been disappointed.
They do good work and explain all the work that needs to be done. I love the fact that they have loners so Im not stuck without a car.
DO NOT get your Intoxalock recalibrated here. I made the mistake of not asking about the price first but I didn’t think I would be taken advantage of with all the great reviews. It took them at least 30 minutes to get it done because they had faulty equipment. It usually takes less than 15 minutes. Then they charged $65!! The bill said an HOUR for labor. I can’t say about the rest of their services but absolute ripoff when it comes to Intoxalock recalibration. Tire Kickers down the road only charges $30. I’ve been to places that do it for $20. Just make sure to ask first. Hope this helps!
Accurate serviced both our Nissan and Toyota in the same week. I expected days without one of the vehicles but no! Accurate had one vehicle back to me same day and the second was less than 48 hours. Both cars are running great and now I will only take my vehicles to them.
Recently purchased a new Ford Explorer, and went to a dealership for the first oil change. I dont know why I decided to go that route, since I have been going to Accurate Auto for many years with all of my past cars. The customer service I received was atrocious! And that was a Ford dealership!I made my decision right then and there to go back to Accurate Auto where the folks are always so nice and friendly to you, you feel like part of the family the minute you walk in the door! They take the time to listen to you, and fix your car right the first time. Another bonus is that while they are servicing your car based on what you brought it in for, they will also give your car a once over and call you immediately with any other repairs that need to be addressed. They are a small business, but they certainly dont run it that way. Extremely helpful, accommodating, and always have a loaner car available!Would highly recommend you check them out next time you are in need of a car repair or service. You wont be disappointed!
Mike and Pete replaced the front tires on our 2016 Kia Optima. They were fast and very professional. They made sure to keep the service costs within our price range so we could have safe and dependable tires. We definitely recommend them! Thank you again!
I have been going to Accurate Auto for years now, and no matter what car I have, this is where I always choose to go for service. The prices are quite reasonable and the work is done quickly, thoroughly, and professionally. They keep you updated on repairs as they proceed and always make sure you are getting what you need & that its being done, as you want it done. Plus they offer well-maintained loaner cars for your use while repairs are being done Free. Of. Charge!! Who does that?!? And theres a gorgeous German Shepherd named Lexy to keep you company when you visit the shop!🐶 This last time, I went in because my Honda failed the emissions test. Not only did they fix it, they took my car back to the emissions test site to ensure that it passed so when I picked up my car from Accurate Auto, it already had my new plate sticker on it and they gave me the paperwork showing my car had passed so I didnt even need to get it retested or go back for my plate sticker, they took care of everything!! Accurate Auto really goes above & beyond to take care of their customers! Highly recommend Accurate Auto for any repair needs, these guys are the real deal!👍🏽
Mike is a shyster. He has trained his guys to make up work. He used to be an alderman. Now he is just a liar. A loaner car isnt worth it. I am so sorry that he and his business has come to this. Other neighbors have had similar experiences with inflated estimates. Good bless you Mike!
Of all things I can say about this shop is the Professionalism they carry. The owner is incredibly kind and I am beyond grateful to the staff especially Peter ( The mechanic guy). He kept me updated on the progress and were very thorough on the repairs to make sure my car ran properly after leaving for 5 month without driving it. Hands down, I highly recommend this shop. You will never find better people. Thank you!
Another job well done by Accurate. Friendly professional staff with reasonable prices. More importantly trustworthy and reliable. Would recommend them to anyone looking for great mechanics. Once we found Accurate we never went back to Mercedes for servicing both mine and my wife’s car.
Great Service.Excellent work on my car every time and their prices are always fair.I know I can trust them.Place is right in my neighborhood so its very convenient plus team are very friendly,honest and courteous.I would highly recommend this shop for your car needs.
Was a customer when I lived in DP about 15 years ago. Recently moved back, and though the faces have changed, the great customer service has not.Havent needed any major service yet, just oil changes. But, when the need arises, I will look to Accurate Auto to help me.
Excellent work on repairing my engine. So thankful for the help. Job well done.
I have known Mike and his team for more than 40 years now. They always perform at a top level. One of the greatest thing says that they have loaners for their customers. The convenience is absolutely fantastic. Have your next repair experience with accurate auto and you will be greatly satisfied.
Accurate was fast and darling (upfront) but their prices are double to triple the average: labor is 125$. I have never paid more than 50$ labor while my insurance company wont even compensate 25$ labor at competitive pricing. Their lead mechanic Peter Feirick apparently scratched his head for 5 hours replacing a 89 dollar thermostat and 15 dollar hoses. When I called the shop to justify the prices they threw me around a dead voicemail until the secretary gave me the owner. He only worsened things by confirming nothing is OEM and sensationalizing refilling the cooling system as if I dont know how to fill windshield washer fluid. They did not confirm whether they used my cars required Dex cool so now I have to take it to a real mechanic to make sure. They have a verbal unenforceable yes well fix it policy but I have gotten the same dead voicemail treatment. They will send you sweetheart apologies straight to voicemail instead of ever meeting you on a call. Bonus points: they splashed Bondo or something hard all over my car. Made permanent stains in the paint when picked off. 125 labor rate thanks.
I have my GMC Acadia with timing chain issue and other minor mechanical issues, they got all done in a week with very reasonable price, I’m giving them 5 stars, I wish there is more stars option I will gave the all, This service is outstanding, very quick answer, great communication on explaining problem, they provide loaners cars this is very unusual, if you looking for a great and honest mechanics in neighborhood this is the place you will be very satisfied on price and quality, this is my place if I need any further service, I will even go there for oil change,Thank you very much for outstanding service!!!
Pete and the guys helped me out in a pinch! Quickly figured out my Nissans issue, all while being nothing but prompt and professional. Highly recommend this shop!
I have been taking my cars to Accurate for more than 20 years once they were out of warranty! Mike and his staff are excellent and I recommend them for all your auto repairs and diagnostics. They are honest and don’t do things that aren’t needed.
Straightforward and honest analysis and efficient trustworthy repairs.
Accurate Auto has been my repair shop for many years.. Theyre good folks who always do a great job at a fair price. I highly recommend them.
Very nice employees the owner Mark was very helpful and very nice person they fix my car i truly recommended
Excellent work, Fair and Honest, with great customer service skills.
I took my truck in to get new wheel bearings installed. Later Im going back to have the ball joints replaced, and the sway bar end links. Very reliable service and a free loaner.
Im very happy with the service they provide for any needs for my car not just oil change. I trust Accurate Autos mechanics and ownership. They never sell you something the car does not need.
I was stranded on the side of the highway by sudden engine failure and AAA chose the auto shop to tow me too. Being from out of state, I was very nervous that I was going to get screwed over and stuck with a huge bill at an unfamiliar auto shop in Chicagoland. But actually the opposite happened.Accurate Auto Clinic rushed to fix my car, even though they were busy, and it was the week of Christmas. My bill was incredibly reasonable, and they didn’t try to sell me anything unnecessary. After I picked it up, they texted me to follow up and make sure that it was running smoothly.Thanks for doing a great job!
I came in with a dashboard that looked like a Christmas tree -- so many lights were on! Accurate Auto Clinic not only hooked it up to the computer to diagnose the problem (which is what a different place did) but they took the wheel things apart to see what was wrong. They ordered the parts and had them ready for when I brought the car back to have the work performed even though they couldnt be sure I would be back. The loaner car was clean and serviceable and a great asset for this customer. They fixed the problem and didnt pad the bill. I will be coming back for future service needs.
Great people to deal with........
Mike and his team are dedicated to providing excellent service. I have taken my cars to Accurate Auto for over 15 years and have always been happy with the results.Shout out to Lisette for her pleasant phone manner.
This place is incredible great service they are on it, they tell you what it is no games very professional at what they do so far so good love it.
Very friendly. Tow driver was wonderful. From the minute I walked in the door, I knew I was in a place that would ease my fears of getting ripped off. Everyone made me feel very comfortable. I will definitely go back to have my car serviced. Thank you so much !
Oil change company couldn’t get oil filter off since the o ring didn’t have anymore grip. Took care of me ASAP and only charged $40 for the repair where a less reputable shop could have charged a couple of hundred. GREAT JOB! TRUST THIS SHOP!
Mike and his team continue to keep our Self-Help Closet & Pantry van running at its best so we can transport food donations that help us serve our Des Plaines neighbors in need. We are very grateful to the professionals at Accurate Auto!
Ive been a customer of Accurate Auto Clinic for many, many years, and have taken almost every car Ive ever owned to them in that time. I have never had an interaction with them that hasnt been amazing. Everyone Ive ever dealt with there has been kind and honest. Its nice to see a local, privately-held business that you know you can trust. Ill go to Accurate for as long as I own a car. I hope theyre around for decades to come. Make them your top choice for auto care, they wont let you down.
Excellent Work and they even offered to wash my car for me!!!Jerry V.
As i would like to say, If you find a good price and good work, DO NOT STRAYI will continue using Accurate Auto Clinic as so do my friends.
I have used many auto repair services in my life and Accrate Auto is by far the best. Everyone from the receptionist to whoever I spoke to on the phone was courteous and helpful. They were efficient and timely and fixed what I needed. I definitely will recommend Accurate Auto. And the best perk of the place was the fact that they offered me a free loaner car. They go above and beyond. Thanks Accurate. Dee Tintori
Outstanding experience. Friendly and pleasant with prompt service. Would highly recommend them!
Mike and his team are top notch. Dropped my car off today, without a reservation and they did the work quickly and got my car back same day. I definitely recommend them!
Extremely friendly, loved the text message communication and diagnostic with the oil change! Followed up as well. Will definitely be coming back!
Great service. And a loaner car to keep you moving.
Really appreciated the hard work and professional attitude they showed. Looking forward to having more work done here.
They did a great job fixing my car. The team is very friendly, professional and extremely reliable!
Ive brought my car here for years! Mike and his team always take good care of my vehicle. Theyre straight forward with identifying the problem and keeping the price reasonable. You can use one of their free loaner vehicle while your car is in the shop.
The guys at Accurate ALWAYS take great care of me. Car trouble is so traumatic to me and they always are reassuring and helpful. Loaner cars are also a HUGE help. I am a healthcare worker and need to get to work and it was no problem!! They fixed my car, treated me like I was special and I got me to work!!! That’s a win, win, win!!! Thanks Mike, Chris and Austin!!!!
A+ quality service. I absolutely recommend this mechanic. After terrible service from the Toyota Dealership I found Accurate and they not only diagnosed and repaired but at a fraction of the cost I was expecting after dealing with the dealership. My mechanic search is over. Thank you!
Hi folks, last month Accurate Auto was able to diagnose my engine light issue. They repaired it promptly and professionally. The loaner car was awesome too. And... I passed my emissions test. Today, I picked up my car after they fixed my sunroof seal. Great service, honest, and friendly. Spread the word, Accurate Auto is the best in town!!!
We have 2 vehicles and they have serviced both. Usually job is complete in 2 days unless waiting on a part. They do have loaner cars in case you need. We have been pleased for many years and prices are pretty good considering what you need done.
Great 1st Impression! Got a print out of diagnosis and the repair seems to be holding up. And I got use of a loaner car at no charge.This was my first time using Accurate Auto and I was really impressed. They had great communication and got things done quickly. I didnt just get a few words about what needed to be done, they actually printed out the diagnostic for me and gave me a copy. They made the repair and my car drives much better now. Plus I got free use of a loaner car which is a huge convenience. All this and they were friendly too.
They do great work and at reasonable prices. I trust them with any car repair and love their loaner car service. 👍
After my husband took his Audi to the dealership and was told that in order to fix the shaking of the car, it will cost him a new transmission for around $3000 to $4000. He then took it for a second opinion Accurate discovered it was only the motor mounts. He had them replaced, for $1000. Accurate did an awesome job. They saved us a lot if money and the car runs super smooth.Thank you Accurate you have our business.
I came to Accurate after my mechanic of 26 yrs was unable to diagnose a problem. Reviews said Accurate was good and Ive never been disappointed. Plus they have loaners which other mechanics dont.
Unbelievably fast incredible service and good work
Friendly staff and they provide top class service. Definitely would recommend coming here.
Accurate Auto Clinic has consistently provided me and my daughter outstanding car repair service. They are skilled, trustworthy and do not pressure you to have work done that is not necessary. I just had my rear brakes on my 2010 Mazda replaced and am completely happy with the outcome. The service was prompt, communication was great, and the free loaner car really helped keep my schedule on track. I have recommended them to friends and family and would not hesitate to do so again.
Its been a few years since I have used them but still amazing, fast service. They fixed my problem. Saved me money on top of it and have me ready to keep on going. Thanks guys!!!
I have been taking my 2010 Saab 9-3 to them for the past 2 1/2 years and I have been so happy with their service. They always seem to go above and beyond what is needed. They dont try to up-sell on services that arent needed. Instead, they just keep you posted of the status of your vehicle so you can prepare for these services when they are actually needed. My last service I didnt even mention how my windows would come down a couple of inches automatically when I would try to roll them up. It was just an issue I had learned to live with. To my surprise, they just fixed it for me. Great service, great people.
They didnt want to help me with my flat tire on the i294. Very bad behavior
I had a tire that was low and needed someone to help me fill it. I went to Accurate Auto Clinic and told the gentleman there that I was embarrassed to say I wasnt sure how to put air in the tire. He said, You dont have to know how to do everything, and went outside to fill the tire.He did so and then showed me two places on the tire that might have caused the issue and suggested that I think about replacing the tire before the end of the year. I appreciated the advice and asked if I could pay for his help. He said, No, just give me a good review. So I am doing that. This kind of customer service seems rare these days. If you are looking for a place that is honest and willing to do exactly what is needed without trying to scare you or upsell you, Accurate Auto Clinic is the place to go.
Friendly place! They get the work done right! You always feel welcome.
Oil change and problem with tire fixed. No hassle and ready in a timely fashion.
They have taken very good cared of our cars and trucks. We appericate them
My family have been customers here for years and Im so glad I put my trust in them with my car. I got into an accident back in July and my headlamp got destroyed. They replaced it and put my car back together as if nothing happened; even though they dont do body work. I was highly impressed. When I had an issue with a light and brought it in again, they fixed it free of charge. I was so surprised! It completely made my week. Accurate Auto Clinic does an amazing job and they really care about their customers.
Couldnt start the car this morning.. arrived within the hour. All good.I also appreciate a reliable place in my community.
I cannot say enough. Quick estimate, professional, friendly, reasonable, trustworthy AND a loaner car! The most painless car repair experience I have ever had. Thank you so much.
Being in town from Kentucky, I was not too optimistic of my return for Christmas when my transmission module on my Mazda 3 went out the day before Christmas Eve. Mike and his team diagnosed, ordered and installed the necessary parts in a matter of hours. I will be able to see my family for the holidays thanks to them!
The tech did a wonderful job fixing it. this is my new mechanic and will definitely be referring him to my friends and family.
My experience was excellent. The team there was very friendly, helpful and informative and best of all honest. Great service at a fair price. The ability to borrow one of their loaner cars was extremely helpful. I will be back next time I need service and highly recommend Accurate Auto to others.
Mike at Accurate Auto Clinic offers excellent customer service! He is very involved in the community and the kind of guy you can trust to take great care of your vehicle.
I am so happy that I listened to a friend and started using Accurate Auto. Services and technicians are top notch. They even came out to my house when my battery was dead. Do yourself a favor and use them! You are welcome.
Polite, excellent work.Highly recommend Accurate Auto.
Over the last few years, Ive flooded my engine, killed my spark plugs, frozen my wiper fluid reservoir, and used the wrong turn signal bulbs, and Ive needed new window motors, oil changes, electrical wiring repair, and a new backup lamp switch. I brought my car to Accurate Auto for every one of those repairs (including the oil changes!) and will continue to do so in the future. I always feel their pricing is fair and competitive, and I appreciate that they call to tell me a final quote before they begin any repair work.Being able to trust your auto mechanic is invaluable, and I am forever grateful to have found that in Accurate Auto!
My wife and daughter were in the Chicago area when our car developed a transmission leak. My wife took a chance and stopped at Accurate for help. They found the leak, repaired it and refilled the trans with fluid, which by the way is about 7.00 a qt.and it took 6. They told her it was fixed and told her she could go, no charge. As a dad and husband its good to know theres still good honest people out there who are willing to help. I would recommend these folks to everyone who is looking for a reliable place to have your vehicle repaired.
Excellent service and very knowledgeable. I will start going here from now on.
Always a top repair job. And good price.
Beware of their pricing. They quoted me something over the phone and when you i got there they overcharged me. This place is a huge rip off. Huge mistake. I got my nephews car towed here last night because his car tire blew out and this morning I spoke to Al about getting the car tire replaced. I am a AAA member and they recommended me this shop and said I would get AAA discount. So Al gave me a quote on two new front tires for $450 with tax included and said it would include 70,000 miles warranty. I mentioned Al about AAA discount and he said they would honor AAA 10% discount. So I thought it would be reasonable price with the AAA discount so I told Al to also complete a oil change which Al said would be $38 for oil change. When I go in to pick up the car the invoice pricing confused me because I was quoted $450 by Al for tires with tax plus the $38 for the oil change. The invoice price shocked me because it was $563. That is over $100 difference. When I looked at the invoice I was charged $50 extra. Larry told me there was a $50 charge for fixing the tire sensor lights. I was not told about this by Al when he gave me the quote of $450 over the phone. I told Larry I was not aware and was never told about this charge. They could have called me told me about this but no one cared to inform me. I was thinking my total would be $500 plus the 10% AAA discount. I thought my total would be $450. Not to mention Larry did not want to honor the AAA discount but then Al told him to apply the AAA discount. Larry said that would be $50 off even tho AAA Discount is 10% off $563 invoice pricing. So that brought my total down to $513. Which is still $63 more than what I was expecting. I was overcharged $63 by Larry. I asked about the 70,000 miles warranty on the tires and Larry said there is no warranty on the tires. I asked Al and he said there is a 70,000 miles manufacture warranty. Larry was getting upset because I was just telling him what I was quoted by Al. He was saying it took us all day to fix this car. Larry was trying to be manipulative and tried covering the overcharged $100 invoice pricing. I told Larry I dont care about the money but I was misinformed about the quote and was over charged $63. Just be honest with your customers. Please dont give your customers wrong quotes over the phone and dont over charge your customers. Beware read your invoices before you pay at this shop. Unreal place with fake pricing. This auto shop should be called Inaccurate Auto Clinic instead of Accurate Auto Clinic. Save your money and take your car to a honest auto shop.
Wonderful customer service. Honest & reliable. Getting a free loaner was a lifesaver while my car was being worked on. I highly recommend Accurate Auto. Thank you
NOT a trustworthy auto shop. Backyard auto repair at best.They tend to take on jobs that are just too big for their shop.After having my vehicle inspected at the dealer and myself noticing some of their handiwork, will never go back here.Spend the extra money, go to your dealership. The dealership is familiar with your rig, has all the necessary tools and will get the job right done the first time.
Great place they looked and fix my Jeep for a great deal. Definitely will be going back.
So there I was, knowing I had a little problem - I thought the power steering pump was shot on my Legacy 3.6 and I was actually driving Tuesday morning to Accurate Auto to drop my car for repairs. The universe has a sense of humor about these things, and while sitting at an intersection, the engine quit. I called the folks down at Accurate . Pro-Tip - always make a good first impression! In morning rush hour, about 12 minutes later Mike, the owner of the place, shows up with a tow rig and hooks me up.Two minutes after we were at the shop they had already fitted me out with loaner and hed figured out I had a bad belt. A new belt, an oil change and a whole lot less $$ than I had thought, I was back in the saddle. No appt needed, no hassles, just quick and easy service.I believe I am in my fifth car with Accurate now, and my way-better half has had a few cars with them as well. We tend not to change cars often, and as such these are long-term dealings with them. If youre a dog person, Lexi the Shepherd is also a huge part of their customer service team as well and theres nothing like a fun-loving doggie to make any great business even better!Thanks guys!
Great place they looked and fix my Jeep for a great deal. Definitely will be going back.
Very pleased with repairs to car. Very accommodating and professional! Highly recommend!!
I have recommended to friends, have used multiple times. Helped me out recently when battery died a few blocks from shop, owner came out, great service.They stand behind their work and are always honest, they dont try to upsell you. They also have loaners. I recommend and will use again.
I love coming here! Excellent service, honest, caring people. They even washed my car just to be nice after completing the other services needed. I definitely recommend bringing your vehicle here!
Awesome place. Mike is extremely friendly and giving, especially when it comes to veterans. I once went to get my final free oil change, that I got from being a part of the Des Plaines Chamber of Commerce Veterans Back to Work Bootcamp, and I found out I really needed a new air filter. Not only did I get a free oil change, but Mike was kind enough to change my air filter free of charge. I really appreciate it. I no longer live near Des Plaines, but I would recommend anyone nearby to give Accurate Auto Clinic a shot.
Great place to have your car repaired at Larry the service writer is very helpful and was nice enough to put me into a loaner car while mine was in the shop for repairs. Thanks Accurate for a Job well done and your courteous mechanic who was nice enough to deal with all my questions and concerns.
I have used Accurate Auto for years. Many times dealers have told me I needed work done and I brought the car to Accurate and they told me it was unnecessary. they are honest, do great work, are priced reasonably, are responsive and provide loaners cars. I highly recommend them
5 stars is a no brainer for this place. They offer a courtesy loaner, and has some of the friendliest staff I have experienced. They do not cheat you and offer knowledgeable professional service at a competitive rate. Im happy to finally have a mechanic I can trust and rely on.
Transfer case went out, they picked up my SUV explained what needed to be changed how much and about how long. Even gave me a loner. Then a few months later went back for some basics, oil change and front breaks, called and said I needed new rear tires. They priced them out and put them on cheaper than were I bought the front 2 and they were the same tires. Again, let me use a loaner car. I will go back.